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Delivery manager vs program/project manager

The differences between delivery managers and program/project managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $101,850 average annual salary of a program/project manager.

The top three skills for a delivery manager include customer service, exceptional client and project management. The most important skills for a program/project manager are project management, program management, and PMP.

Delivery manager vs program/project manager overview

Delivery ManagerProgram/Project Manager
Yearly salary$113,280$101,850
Hourly rate$54.46$48.97
Growth rate16%16%
Number of jobs172,434243,017
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 67%
Average age4747
Years of experience8-

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

What does a program/project manager do?

The program manager and project manager are two important positions within a company that are thought to be similar. However, program managers direct diverse projects and programs while project managers head the team who is responsible for ensuring a project is completed on time and within budget. Program managers are responsible for the conveyance of the company goals and generally act as a customer interface that helps clients get their desired update and change of a project. Project managers, on the other hand, focus on the project's schedule, scope, and resources needed to complete it on time.

Delivery manager vs program/project manager salary

Delivery managers and program/project managers have different pay scales, as shown below.

Delivery ManagerProgram/Project Manager
Average salary$113,280$101,850
Salary rangeBetween $82,000 And $156,000Between $74,000 And $138,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companySimpson Thacher & BartlettMeta
Best paying industryTechnologyProfessional

Differences between delivery manager and program/project manager education

There are a few differences between a delivery manager and a program/project manager in terms of educational background:

Delivery ManagerProgram/Project Manager
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Delivery manager vs program/project manager demographics

Here are the differences between delivery managers' and program/project managers' demographics:

Delivery ManagerProgram/Project Manager
Average age4747
Gender ratioMale, 77.2% Female, 22.8%Male, 62.0% Female, 38.0%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 12.6% Asian, 8.9% White, 65.6% American Indian and Alaska Native, 0.7%
LGBT Percentage11%10%

Differences between delivery manager and program/project manager duties and responsibilities

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
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Program/project manager example responsibilities.

  • Plan and manage infrastructure installations and enterprise hardware and software upgrades of classify systems while balancing resources to manage troubleshooting/maintenance actions.
  • Facilitate daily scrum meetings and collaborate with product owners to prioritize and manage backlog.
  • Utilize SharePoint, the company's document repository engine to manage access and documentation reviews.
  • Manage, monitors and measures project portfolio status, recommending corrective action as necessary and communicate portfolio status to their management.
  • Promote to positions base on demonstrate skills in business analysis, project management, portfolio management and customer relationship management.
  • Provide program and project management support for applications and infrastructure systems monitoring as well as enhancements and maintenance of existing systems.
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Delivery manager vs program/project manager skills

Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%
Common program/project manager skills
  • Project Management, 18%
  • Program Management, 7%
  • PMP, 6%
  • Status Reports, 5%
  • Infrastructure, 4%
  • Portfolio, 4%

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