Dell contractor vs help desk analyst

The differences between dell contractors and help desk analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell contractor and a help desk analyst. Additionally, a dell contractor has an average salary of $52,960, which is higher than the $37,318 average annual salary of a help desk analyst.

The top three skills for a dell contractor include remote desktop, computer system and PC. The most important skills for a help desk analyst are customer service, troubleshoot, and technical support.

Dell contractor vs help desk analyst overview

	Dell Contractor	Help Desk Analyst
Yearly salary	$52,960	$37,318
Hourly rate	$25.46	$17.94
Growth rate	10%	10%
Number of jobs	12,705	87,591
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 50%
Average age	42	42
Years of experience	2	2

Dell contractor vs help desk analyst salary

Dell contractors and help desk analysts have different pay scales, as shown below.

	Dell Contractor	Help Desk Analyst
Average salary	$52,960	$37,318
Salary range	Between $23,000 And $121,000	Between $26,000 And $52,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	Pacific Investment Management Company LLC
Best paying industry	-	Government

Differences between dell contractor and help desk analyst education

There are a few differences between a dell contractor and a help desk analyst in terms of educational background:

	Dell Contractor	Help Desk Analyst
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 50%
Most common major	Information Technology	Computer Information Systems
Most common college	Carnegie Mellon University	Stanford University

Dell contractor vs help desk analyst demographics

Here are the differences between dell contractors' and help desk analysts' demographics:

	Dell Contractor	Help Desk Analyst
Average age	42	42
Gender ratio	Male, 79.2% Female, 20.8%	Male, 71.8% Female, 28.2%
Race ratio	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%	Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.1% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between dell contractor and help desk analyst duties and responsibilities

Dell contractor example responsibilities.

Develop Java base IAM system components to manage security and authorizations.
Add and delete system from SCCM.
Install all the end users documents, pst's, and files to the new upgrade desktop.
Diagnose and troubleshoot hardware and software pertaining to system replacement.
Coordinate installation of and support for Cisco VoIP system
Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.

Help desk analyst example responsibilities.

Used Java script for client side validations and to achieve other client-side functionality.
Manage TCP/IP base campus data communications facilities.
Manage security, reliability, and configurations for data backup and recovery for client workstations.
Resolve technical issues with software applications, PCs, connectivity problems, and software/hardware installations and administrations.
Analyze and resolve issues with Linux and Java base POS systems.
Provide user access support via VPN, SSL/VPN, CITRIX, for authentication and account issues.

Dell contractor vs help desk analyst skills

Common dell contractor skills

Remote Desktop, 21%
Computer System, 20%
PC, 17%
Windows XP, 12%
Troubleshoot, 9%
OS, 5%

Common help desk analyst skills

Customer Service, 15%
Troubleshoot, 9%
Technical Support, 6%
Phone Calls, 4%
Remote Desktop, 3%
Technical Issues, 3%