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Dell contractor vs help desk coordinator

The differences between dell contractors and help desk coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell contractor and a help desk coordinator. Additionally, a dell contractor has an average salary of $52,960, which is higher than the $40,262 average annual salary of a help desk coordinator.

The top three skills for a dell contractor include remote desktop, computer system and PC. The most important skills for a help desk coordinator are technical support, phone calls, and troubleshoot.

Dell contractor vs help desk coordinator overview

Dell ContractorHelp Desk Coordinator
Yearly salary$52,960$40,262
Hourly rate$25.46$19.36
Growth rate10%10%
Number of jobs12,70589,791
Job satisfaction5-
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 49%
Average age4242
Years of experience22

Dell contractor vs help desk coordinator salary

Dell contractors and help desk coordinators have different pay scales, as shown below.

Dell ContractorHelp Desk Coordinator
Average salary$52,960$40,262
Salary rangeBetween $23,000 And $121,000Between $28,000 And $57,000
Highest paying City-Philadelphia, PA
Highest paying state-New Jersey
Best paying company-Ecs Federal
Best paying industry--

Differences between dell contractor and help desk coordinator education

There are a few differences between a dell contractor and a help desk coordinator in terms of educational background:

Dell ContractorHelp Desk Coordinator
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 49%
Most common majorInformation TechnologyBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Dell contractor vs help desk coordinator demographics

Here are the differences between dell contractors' and help desk coordinators' demographics:

Dell ContractorHelp Desk Coordinator
Average age4242
Gender ratioMale, 79.2% Female, 20.8%Male, 51.4% Female, 48.6%
Race ratioBlack or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dell contractor and help desk coordinator duties and responsibilities

Dell contractor example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Add and delete system from SCCM.
  • Install all the end users documents, pst's, and files to the new upgrade desktop.
  • Diagnose and troubleshoot hardware and software pertaining to system replacement.
  • Coordinate installation of and support for Cisco VoIP system
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
  • Show more

Help desk coordinator example responsibilities.

  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Respond to incoming service requests and are responsible for resolving and coordinating between teams to troubleshoot and diagnose all technical issues.
  • Configure and support all existing and new POS software.
  • Reimage hard drives and configure OS and applications for users.
  • Deliver laptop support on remote dial in and VPN procedures.
  • Provide file restorations and log the daily backup information via SharePoint.
  • Show more

Dell contractor vs help desk coordinator skills

Common dell contractor skills
  • Remote Desktop, 21%
  • Computer System, 20%
  • PC, 17%
  • Windows XP, 12%
  • Troubleshoot, 9%
  • OS, 5%
Common help desk coordinator skills
  • Technical Support, 9%
  • Phone Calls, 8%
  • Troubleshoot, 6%
  • Customer Service, 5%
  • Remote Desktop, 4%
  • Help Desk, 4%

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