Dell contractor vs support specialist

The differences between dell contractors and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell contractor and a support specialist. Additionally, a dell contractor has an average salary of $52,960, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a dell contractor include remote desktop, computer system and PC. The most important skills for a support specialist are customer service, patients, and mental health.

Dell contractor vs support specialist overview

	Dell Contractor	Support Specialist
Yearly salary	$52,960	$40,782
Hourly rate	$25.46	$19.61
Growth rate	10%	10%
Number of jobs	12,705	125,740
Job satisfaction	5	3
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 52%
Average age	42	42
Years of experience	2	2

Dell contractor vs support specialist salary

Dell contractors and support specialists have different pay scales, as shown below.

	Dell Contractor	Support Specialist
Average salary	$52,960	$40,782
Salary range	Between $23,000 And $121,000	Between $25,000 And $64,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Microsoft
Best paying industry	-	Technology

Differences between dell contractor and support specialist education

There are a few differences between a dell contractor and a support specialist in terms of educational background:

	Dell Contractor	Support Specialist
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 52%
Most common major	Information Technology	Business
Most common college	Carnegie Mellon University	Stanford University

Dell contractor vs support specialist demographics

Here are the differences between dell contractors' and support specialists' demographics:

	Dell Contractor	Support Specialist
Average age	42	42
Gender ratio	Male, 79.2% Female, 20.8%	Male, 38.4% Female, 61.6%
Race ratio	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%	Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between dell contractor and support specialist duties and responsibilities

Dell contractor example responsibilities.

Develop Java base IAM system components to manage security and authorizations.
Add and delete system from SCCM.
Install all the end users documents, pst's, and files to the new upgrade desktop.
Diagnose and troubleshoot hardware and software pertaining to system replacement.
Coordinate installation of and support for Cisco VoIP system
Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.

Support specialist example responsibilities.

Manage project SharePoint site for the purpose of supporting ongoing collaboration
Provide Cerner CPOE learning support to physicians.
Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
Participate in inventory taking process and maintain stockroom organization and cleanliness.
Create and maintain a database of ACH clients.
Configure, setup VPN connections, remote access.

Dell contractor vs support specialist skills

Common dell contractor skills

Remote Desktop, 21%
Computer System, 20%
PC, 17%
Windows XP, 12%
Troubleshoot, 9%
OS, 5%

Common support specialist skills

Customer Service, 16%
Patients, 8%
Mental Health, 6%
Social Work, 4%
Peer Support, 4%
Data Entry, 3%