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Deployment coordinator vs support specialist

The differences between deployment coordinators and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deployment coordinator and a support specialist. Additionally, a deployment coordinator has an average salary of $45,857, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a deployment coordinator include deployment process, CRC and sharepoint. The most important skills for a support specialist are customer service, patients, and mental health.

Deployment coordinator vs support specialist overview

Deployment CoordinatorSupport Specialist
Yearly salary$45,857$40,782
Hourly rate$22.05$19.61
Growth rate10%10%
Number of jobs17,106125,740
Job satisfaction-3
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 52%
Average age4242
Years of experience22

What does a deployment coordinator do?

A deployment coordinator is in charge of the deployment process of an organization or company. Deployment coordinators facilitate process improvement initiatives for email marketing strategies improvement. They take responsibility for optimizing the deployment process and heightening client satisfaction. They facilitate the integration of tools and applications to ensure strategic resource planning and optimal deployment processes. They support and assist in inquiries with regards to software applications and other computer-associated issues. Also, they update inventory reports, perform closed appeals case audits, and assist in performance coaching.

What does a support specialist do?

A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.

Deployment coordinator vs support specialist salary

Deployment coordinators and support specialists have different pay scales, as shown below.

Deployment CoordinatorSupport Specialist
Average salary$45,857$40,782
Salary rangeBetween $31,000 And $67,000Between $25,000 And $64,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Microsoft
Best paying industry-Technology

Differences between deployment coordinator and support specialist education

There are a few differences between a deployment coordinator and a support specialist in terms of educational background:

Deployment CoordinatorSupport Specialist
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Deployment coordinator vs support specialist demographics

Here are the differences between deployment coordinators' and support specialists' demographics:

Deployment CoordinatorSupport Specialist
Average age4242
Gender ratioMale, 56.1% Female, 43.9%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 12.7% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between deployment coordinator and support specialist duties and responsibilities

Deployment coordinator example responsibilities.

  • Manage team s SharePoint site.
  • Design company intranet, improve network security, and manage multiple system and infrastructure upgrades.
  • Deploy new builds to QA environments and test basic functionality before handoff to the test team.
  • Experience with workstation deployment (installation/configuration) and OS migration.
  • Perform deployments using SCCM and configure systems according to end user specifications.
  • Coordinate with production, customer service and logistics which significantly improve fill rates.
  • Show more

Support specialist example responsibilities.

  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide Cerner CPOE learning support to physicians.
  • Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
  • Participate in inventory taking process and maintain stockroom organization and cleanliness.
  • Create and maintain a database of ACH clients.
  • Configure, setup VPN connections, remote access.
  • Show more

Deployment coordinator vs support specialist skills

Common deployment coordinator skills
  • Deployment Process, 11%
  • CRC, 10%
  • SharePoint, 7%
  • CAC, 7%
  • Data Entry, 6%
  • Software Applications, 6%
Common support specialist skills
  • Customer Service, 16%
  • Patients, 8%
  • Mental Health, 6%
  • Social Work, 4%
  • Peer Support, 4%
  • Data Entry, 3%

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