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Deployment coordinator vs technical support coordinator

The differences between deployment coordinators and technical support coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deployment coordinator and a technical support coordinator. Additionally, a deployment coordinator has an average salary of $45,857, which is higher than the $41,092 average annual salary of a technical support coordinator.

The top three skills for a deployment coordinator include deployment process, CRC and sharepoint. The most important skills for a technical support coordinator are customer service, phone calls, and excellent interpersonal.

Deployment coordinator vs technical support coordinator overview

Deployment CoordinatorTechnical Support Coordinator
Yearly salary$45,857$41,092
Hourly rate$22.05$19.76
Growth rate10%10%
Number of jobs17,106157,591
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 57%
Average age4242
Years of experience22

What does a deployment coordinator do?

A deployment coordinator is in charge of the deployment process of an organization or company. Deployment coordinators facilitate process improvement initiatives for email marketing strategies improvement. They take responsibility for optimizing the deployment process and heightening client satisfaction. They facilitate the integration of tools and applications to ensure strategic resource planning and optimal deployment processes. They support and assist in inquiries with regards to software applications and other computer-associated issues. Also, they update inventory reports, perform closed appeals case audits, and assist in performance coaching.

What does a technical support coordinator do?

A technical support coordinator oversees and coordinates the activities of technical support teams, ensuring clients and staff receive optimal support and service. They typically set objectives and guidelines, establish schedules and action plans, perform audits and assessments, review documentation and client feedback, and conduct research and analysis to develop strategies that will optimize the daily operations of the department. Moreover, as a technical support coordinator, it is essential to lead and encourage teams to reach goals while implementing the company's standards and policies.

Deployment coordinator vs technical support coordinator salary

Deployment coordinators and technical support coordinators have different pay scales, as shown below.

Deployment CoordinatorTechnical Support Coordinator
Average salary$45,857$41,092
Salary rangeBetween $31,000 And $67,000Between $28,000 And $59,000
Highest paying City-New York, NY
Highest paying state-New Jersey
Best paying company-Cottage Health
Best paying industry-Technology

Differences between deployment coordinator and technical support coordinator education

There are a few differences between a deployment coordinator and a technical support coordinator in terms of educational background:

Deployment CoordinatorTechnical Support Coordinator
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Deployment coordinator vs technical support coordinator demographics

Here are the differences between deployment coordinators' and technical support coordinators' demographics:

Deployment CoordinatorTechnical Support Coordinator
Average age4242
Gender ratioMale, 56.1% Female, 43.9%Male, 57.1% Female, 42.9%
Race ratioBlack or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 12.7% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between deployment coordinator and technical support coordinator duties and responsibilities

Deployment coordinator example responsibilities.

  • Manage team s SharePoint site.
  • Design company intranet, improve network security, and manage multiple system and infrastructure upgrades.
  • Deploy new builds to QA environments and test basic functionality before handoff to the test team.
  • Experience with workstation deployment (installation/configuration) and OS migration.
  • Perform deployments using SCCM and configure systems according to end user specifications.
  • Coordinate with production, customer service and logistics which significantly improve fill rates.
  • Show more

Technical support coordinator example responsibilities.

  • Manage organizations ticketing queue and assign tickets as per establish SLA guidelines.
  • Support IBM base PCs and MacIntosh systems.
  • Monitor and maintain office network, servers and client PCs.
  • Create and maintain clear and accessible VPN records and other documentation.
  • Resolve issues on PC operating systems, device manager and TCP/IP configuration.
  • Remedy system used to track all network outages, coverage incidents, and application failures.
  • Show more

Deployment coordinator vs technical support coordinator skills

Common deployment coordinator skills
  • Deployment Process, 11%
  • CRC, 10%
  • SharePoint, 7%
  • CAC, 7%
  • Data Entry, 6%
  • Software Applications, 6%
Common technical support coordinator skills
  • Customer Service, 13%
  • Phone Calls, 10%
  • Excellent Interpersonal, 5%
  • Remedy, 4%
  • Customer Satisfaction, 4%
  • Problem Resolution, 4%

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