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Desktop service technician vs field technician

The differences between desktop service technicians and field technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a desktop service technician and a field technician. Additionally, a desktop service technician has an average salary of $55,718, which is higher than the $37,520 average annual salary of a field technician.

The top three skills for a desktop service technician include PC, desktop support and voip. The most important skills for a field technician are customer service, ladders, and test equipment.

Desktop service technician vs field technician overview

Desktop Service TechnicianField Technician
Yearly salary$55,718$37,520
Hourly rate$26.79$18.04
Growth rate8%8%
Number of jobs90,832123,149
Job satisfaction-5
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 40%
Average age4444
Years of experience1212

Desktop service technician vs field technician salary

Desktop service technicians and field technicians have different pay scales, as shown below.

Desktop Service TechnicianField Technician
Average salary$55,718$37,520
Salary rangeBetween $40,000 And $77,000Between $28,000 And $48,000
Highest paying City-Washington, DC
Highest paying state-Connecticut
Best paying company-DCP Midstream
Best paying industry-Energy

Differences between desktop service technician and field technician education

There are a few differences between a desktop service technician and a field technician in terms of educational background:

Desktop Service TechnicianField Technician
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 40%
Most common majorComputer ScienceBusiness
Most common college--

Desktop service technician vs field technician demographics

Here are the differences between desktop service technicians' and field technicians' demographics:

Desktop Service TechnicianField Technician
Average age4444
Gender ratioMale, 89.6% Female, 10.4%Male, 88.5% Female, 11.5%
Race ratioBlack or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.6% Asian, 1.7% White, 71.8% American Indian and Alaska Native, 0.7%Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between desktop service technician and field technician duties and responsibilities

Desktop service technician example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Support VPN and VDI connections for remote workers.
  • Image and install OS and applications on desktops and laptops.
  • Assist users with VPN installation and setup to access network remotely.
  • Provide technical assistance in virus cleanup, configuration and installation of new workstations and computer training facility setup.
  • Deploy Microsoft SMS packages to add windows updates, anit-virus updates, and all other software packages via Microsoft SMS.
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Field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Install cable to data network, pulling cat5, cat6 to racks, patch panel patch cords.
  • Provide desktop support and troubleshoot network communications issue at customer homes.
  • Install AWS and LTE Equiptment.
  • Work with NOC's for trouble issues.
  • Show more

Desktop service technician vs field technician skills

Common desktop service technician skills
  • PC, 11%
  • Desktop Support, 5%
  • VoIP, 5%
  • Remote Desktop, 5%
  • Software Issues, 5%
  • Network Printers, 5%
Common field technician skills
  • Customer Service, 11%
  • Ladders, 9%
  • Test Equipment, 7%
  • Hand Tools, 6%
  • Smartphones, 4%
  • Preventative Maintenance, 4%

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