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Desktop service technician vs junior technician

The differences between desktop service technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a desktop service technician, becoming a junior technician takes usually requires 1-2 years. Additionally, a desktop service technician has an average salary of $55,718, which is higher than the $39,417 average annual salary of a junior technician.

The top three skills for a desktop service technician include PC, desktop support and voip. The most important skills for a junior technician are customer service, HVAC, and fall protection.

Desktop service technician vs junior technician overview

Desktop Service TechnicianJunior Technician
Yearly salary$55,718$39,417
Hourly rate$26.79$18.95
Growth rate8%10%
Number of jobs90,832103,780
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 34%
Average age4442
Years of experience122

Desktop service technician vs junior technician salary

Desktop service technicians and junior technicians have different pay scales, as shown below.

Desktop Service TechnicianJunior Technician
Average salary$55,718$39,417
Salary rangeBetween $40,000 And $77,000Between $26,000 And $57,000
Highest paying City-Alexandria, VA
Highest paying state-New York
Best paying company-Citi
Best paying industry-Technology

Differences between desktop service technician and junior technician education

There are a few differences between a desktop service technician and a junior technician in terms of educational background:

Desktop Service TechnicianJunior Technician
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 34%
Most common majorComputer ScienceBusiness
Most common college-Stanford University

Desktop service technician vs junior technician demographics

Here are the differences between desktop service technicians' and junior technicians' demographics:

Desktop Service TechnicianJunior Technician
Average age4442
Gender ratioMale, 89.6% Female, 10.4%Male, 82.9% Female, 17.1%
Race ratioBlack or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.6% Asian, 1.7% White, 71.8% American Indian and Alaska Native, 0.7%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage1%11%

Differences between desktop service technician and junior technician duties and responsibilities

Desktop service technician example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Support VPN and VDI connections for remote workers.
  • Image and install OS and applications on desktops and laptops.
  • Assist users with VPN installation and setup to access network remotely.
  • Provide technical assistance in virus cleanup, configuration and installation of new workstations and computer training facility setup.
  • Deploy Microsoft SMS packages to add windows updates, anit-virus updates, and all other software packages via Microsoft SMS.
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Junior technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • frame relay, TCP/IP configuration with NOC or on site engineer.
  • Set up new user workstations, updating software when need i.e.
  • Perform remote or in person program installation and OS setting changes to programs specifications.
  • Escalate tickets when need to upper level techs, system admins, or analysts.
  • Diagnose and fix computer issues, ranging from viruses, bloatware, and OS issues.
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Desktop service technician vs junior technician skills

Common desktop service technician skills
  • PC, 11%
  • Desktop Support, 5%
  • VoIP, 5%
  • Remote Desktop, 5%
  • Software Issues, 5%
  • Network Printers, 5%
Common junior technician skills
  • Customer Service, 19%
  • HVAC, 7%
  • Fall Protection, 7%
  • Technical Support, 7%
  • JR, 4%
  • Level II, 4%

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