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The differences between desktop service technicians and service technician leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a desktop service technician and a service technician lead. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $55,718 average annual salary of a desktop service technician.
The top three skills for a desktop service technician include PC, desktop support and voip. The most important skills for a service technician lead are customer service, java, and infrastructure.
| Desktop Service Technician | Service Technician Lead | |
| Yearly salary | $55,718 | $104,707 |
| Hourly rate | $26.79 | $50.34 |
| Growth rate | 8% | 8% |
| Number of jobs | 90,832 | 144,132 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 35% |
| Average age | 44 | 44 |
| Years of experience | 12 | 12 |
Desktop service technicians and service technician leads have different pay scales, as shown below.
| Desktop Service Technician | Service Technician Lead | |
| Average salary | $55,718 | $104,707 |
| Salary range | Between $40,000 And $77,000 | Between $66,000 And $164,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Alaska |
| Best paying company | - | Meta |
| Best paying industry | - | Technology |
There are a few differences between a desktop service technician and a service technician lead in terms of educational background:
| Desktop Service Technician | Service Technician Lead | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 35% |
| Most common major | Computer Science | Business |
| Most common college | - | - |
Here are the differences between desktop service technicians' and service technician leads' demographics:
| Desktop Service Technician | Service Technician Lead | |
| Average age | 44 | 44 |
| Gender ratio | Male, 89.6% Female, 10.4% | Male, 90.3% Female, 9.7% |
| Race ratio | Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.6% Asian, 1.7% White, 71.8% American Indian and Alaska Native, 0.7% | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 1% | 1% |