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Director of consumer affairs vs operations vice president

The differences between directors of consumer affairs and operations vice presidents can be seen in a few details. Each job has different responsibilities and duties. It typically takes More than 10 years to become both a director of consumer affairs and an operations vice president. Additionally, an operations vice president has an average salary of $163,076, which is higher than the $109,766 average annual salary of a director of consumer affairs.

The top three skills for a director of consumer affairs include customer complaints, consumer complaints and contract compliance. The most important skills for an operations vice president are customer service, oversight, and project management.

Director of consumer affairs vs operations vice president overview

Director Of Consumer AffairsOperations Vice President
Yearly salary$109,766$163,076
Hourly rate$52.77$78.40
Growth rate6%6%
Number of jobs12,120147,465
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 70%
Average age5252
Years of experience--

Director of consumer affairs vs operations vice president salary

Directors of consumer affairs and operations vice presidents have different pay scales, as shown below.

Director Of Consumer AffairsOperations Vice President
Average salary$109,766$163,076
Salary rangeBetween $73,000 And $164,000Between $106,000 And $249,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Altar'd State
Best paying industry-Hospitality

Differences between director of consumer affairs and operations vice president education

There are a few differences between a director of consumer affairs and an operations vice president in terms of educational background:

Director Of Consumer AffairsOperations Vice President
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Director of consumer affairs vs operations vice president demographics

Here are the differences between directors of consumer affairs' and operations vice presidents' demographics:

Director Of Consumer AffairsOperations Vice President
Average age5252
Gender ratioMale, 32.3% Female, 67.7%Male, 77.7% Female, 22.3%
Race ratioBlack or African American, 3.7% Unknown, 3.9% Hispanic or Latino, 7.8% Asian, 7.6% White, 76.3% American Indian and Alaska Native, 0.6%Black or African American, 3.7% Unknown, 3.9% Hispanic or Latino, 7.5% Asian, 7.5% White, 76.8% American Indian and Alaska Native, 0.6%
LGBT Percentage12%12%

Differences between director of consumer affairs and operations vice president duties and responsibilities

Director of consumer affairs example responsibilities.

  • Manage domestic and international travel arrangements including transportation, lodging, and logistics for individuals and groups utilizing travel management systems.
  • Provide oversight and accountability for the budget, personnel, and maintenance of equipment.
  • Provide strategic leadership and planning for the environmental nonprofit's commercial energy efficiency services, program design, and program implementation.
  • Establish communication hub to coordinate new product launches, sample orders and``key customer"requests.
  • Advance organization's goals of engaging community, while strengthening relationships with alumni and other stakeholders.

Operations vice president example responsibilities.

  • Manage business unit SLA's, define annual goals, operating plans and budgets.
  • Lead a team to use scrum and define, design, develop, and launch a new CRM platform.
  • Manage resource allocation and utilization, and communicate results via reporting dashboards and ROI analysis.
  • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
  • Create financial and sales reporting packages, implement CRM system and expand capabilities of ERP system by integrating additional modules.
  • Provide oversight of initiatives, consolidate customer value add services, regulatory compliance programs including quality management/document control and SOX.
  • Show more

Director of consumer affairs vs operations vice president skills

Common director of consumer affairs skills
  • Customer Complaints, 25%
  • Consumer Complaints, 22%
  • Contract Compliance, 14%
  • Executive Management, 11%
  • Oversight, 9%
  • Consumer Issues, 9%
Common operations vice president skills
  • Customer Service, 11%
  • Oversight, 9%
  • Project Management, 5%
  • Process Improvement, 5%
  • Human Resources, 4%
  • Continuous Improvement, 4%

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