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Director of implementation vs information technology technical services manager

The differences between directors of implementation and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of implementation and an information technology technical services manager. Additionally, a director of implementation has an average salary of $128,012, which is higher than the $114,021 average annual salary of an information technology technical services manager.

The top three skills for a director of implementation include project management, customer satisfaction and healthcare. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Director of implementation vs information technology technical services manager overview

Director Of ImplementationInformation Technology Technical Services Manager
Yearly salary$128,012$114,021
Hourly rate$61.54$54.82
Growth rate16%16%
Number of jobs40,704209,334
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 64%
Average age4747
Years of experience88

What does a director of implementation do?

A director of implementation spearheads the implementation of new projects and programs, ensuring adherence to deadlines and budgets. Their responsibilities typically include setting implementation goals and guidelines, coordinating managers and other departments, delegating duties, mapping out plans, and developing strategies to optimize operations. They must also remain updated with the latest technologies and techniques to attain the best practices in implementing projects. Furthermore, as a director, it is essential to lead the workforce in reaching goals while implementing the company's policies and regulations, recommending new ones when needed.

What does an information technology technical services manager do?

An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.

Director of implementation vs information technology technical services manager salary

Directors of implementation and information technology technical services managers have different pay scales, as shown below.

Director Of ImplementationInformation Technology Technical Services Manager
Average salary$128,012$114,021
Salary rangeBetween $96,000 And $170,000Between $86,000 And $150,000
Highest paying CityCarson City, NVSan Francisco, CA
Highest paying stateNevadaCalifornia
Best paying companyOculusMayo Clinic
Best paying industryTechnologyFinance

Differences between director of implementation and information technology technical services manager education

There are a few differences between a director of implementation and an information technology technical services manager in terms of educational background:

Director Of ImplementationInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Director of implementation vs information technology technical services manager demographics

Here are the differences between directors of implementation' and information technology technical services managers' demographics:

Director Of ImplementationInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 61.3% Female, 38.7%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between director of implementation and information technology technical services manager duties and responsibilities

Director of implementation example responsibilities.

  • Manage the implementation of the JDE ERP suite and lead all aspects of implementing JDE APS.
  • Lead RFP process for major bids, driving content development, revisions and final submission
  • Manage new technology enhancements in switch routing (vectoring), IVR, and call handling as client requests deem necessary.
  • Leverage industry experience, negotiation skills and communication competency to engage stakeholders to accomplish a trading system upgrade and database conversion.
  • Develop and execute a strategic & tactical plan for global and domestic payroll processing.
  • Evaluate past trends predictive of future performance through querying tools and other data gathering methods (SQL).
  • Show more

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Director of implementation vs information technology technical services manager skills

Common director of implementation skills
  • Project Management, 15%
  • Customer Satisfaction, 8%
  • Healthcare, 8%
  • Account Management, 7%
  • Process Improvement, 7%
  • Performance Metrics, 6%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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