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The differences between distribution center supervisors and service center managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a distribution center supervisor, becoming a service center manager takes usually requires 4-6 years. Additionally, a distribution center supervisor has an average salary of $44,535, which is higher than the $40,821 average annual salary of a service center manager.
The top three skills for a distribution center supervisor include logistics, customer service and shipping receiving. The most important skills for a service center manager are OSHA, LTL, and payroll.
| Distribution Center Supervisor | Service Center Manager | |
| Yearly salary | $44,535 | $40,821 |
| Hourly rate | $21.41 | $19.63 |
| Growth rate | 6% | 6% |
| Number of jobs | 60,371 | 319,460 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 61% |
| Average age | 44 | 44 |
| Years of experience | 4 | 6 |
Distribution center supervisors are professionals who are responsible for leading and supervising warehouse staff to operate and facilitate the daily activities of a distribution center. These supervisors are required to receive, store, and handle the products effectively in the center while managing an inventory control system based on the policies of the company. They must ensure that the shipment of products to customers is accurate to avoid delays in distributions. Distribution center supervisors must also maintain updated with the latest techniques used in the distribution process.
A service center manager is responsible for managing staff performance and monitoring the efficiency of service operations to provide the highest customer satisfaction according to business functions and requirements. Service center managers strategize techniques to maximize operational productivity and identifying cost-reduction procedures with high-quality deliverables. They also negotiate contracts with suppliers, as well as meeting with potential clients to discuss business services, generating more revenue resources to maintain the company's financial stability and performance in the market.
Distribution center supervisors and service center managers have different pay scales, as shown below.
| Distribution Center Supervisor | Service Center Manager | |
| Average salary | $44,535 | $40,821 |
| Salary range | Between $33,000 And $59,000 | Between $30,000 And $54,000 |
| Highest paying City | Boston, MA | Syracuse, NY |
| Highest paying state | Connecticut | Rhode Island |
| Best paying company | Schneider Electric Industrial Services | Capgemini |
| Best paying industry | Manufacturing | Energy |
There are a few differences between a distribution center supervisor and a service center manager in terms of educational background:
| Distribution Center Supervisor | Service Center Manager | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between distribution center supervisors' and service center managers' demographics:
| Distribution Center Supervisor | Service Center Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 86.3% Female, 13.7% | Male, 73.6% Female, 26.4% |
| Race ratio | Black or African American, 11.2% Unknown, 4.5% Hispanic or Latino, 20.3% Asian, 6.4% White, 56.6% American Indian and Alaska Native, 0.9% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 10% |