Dock manager vs shipping supervisor

Differences between dock manager and shipping supervisor duties and responsibilities

Dock manager example responsibilities.

• Manage logistics personnel and logistics systems and direct daily operations.
• Perform inventory markdowns using a RF scanner.
• Hang pick orders and prepare them for parcel or LTL shipments.
• Handle, process, and secure high value air and LTL freight.
• Ensure complete compliance to all regulatory requirements, company policies and logistics processes.
• Develop and monitor KPI productivity standards.

Shipping supervisor example responsibilities.

• Manage the reconciliation process of RMA's, product inspection and freight claims.
• Manage product movement across multiple WMS platforms and commodity lines within distribution center, conveyor lines and induction system.
• Manage international shipping - coordinate documentation, commercial invoices, letters of credit, NAFTA, certificates of origin.
• Manage and organize LTL shipments and warehouse responsibilities.
• Work with a USPS representative to deliver a manifest with all orders account for.
• Integrate new information to create and present an ISO training seminar for plant managers and coordinators.
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