Document clerk vs claims clerk

The differences between document clerks and claims clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a claims clerk has an average salary of $32,815, which is higher than the $30,597 average annual salary of a document clerk.

The top three skills for a document clerk include office equipment, word processing and GMP. The most important skills for a claims clerk are data entry, customer service, and clerical support.

Document clerk vs claims clerk overview

	Document Clerk	Claims Clerk
Yearly salary	$30,597	$32,815
Hourly rate	$14.71	$15.78
Growth rate	-	-3%
Number of jobs	99,244	78,588
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 31%
Average age	46	44
Years of experience	-	4

What does a document clerk do?

Document clerks are employees who are responsible for tracking and controlling technical documents according to the business standards of an organization. These clerks are required to scan and photocopy business-related documents such as client files, correspondence, and company records. They must work with database systems to maintain digital files while removing and destroying outdated or obsolete files. Document clerks must also verify information in company documents to ensure that the information of clients is correct and resent in all documents.

What does a claims clerk do?

Claims clerks review the forms and documents for insurance claims to check for missing information and attachments. The data they obtain is entered into their database for safekeeping and quick retrieval. They should know the answers to their clients' questions about the regulations, policies, and procedures covered by their insurance policy. These clerks prepare documents that their agents use to present to their clients. When working for this position, a person must have the ability to communicate well and be familiar with computer applications.

Document clerk vs claims clerk salary

Document clerks and claims clerks have different pay scales, as shown below.

	Document Clerk	Claims Clerk
Average salary	$30,597	$32,815
Salary range	Between $25,000 And $37,000	Between $27,000 And $39,000
Highest paying City	Frederick, MD	-
Highest paying state	Washington	-
Best paying company	Smiths Group	-
Best paying industry	Manufacturing	-

Differences between document clerk and claims clerk education

There are a few differences between a document clerk and a claims clerk in terms of educational background:

	Document Clerk	Claims Clerk
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	Western Carolina University	-

Document clerk vs claims clerk demographics

Here are the differences between document clerks' and claims clerks' demographics:

	Document Clerk	Claims Clerk
Average age	46	44
Gender ratio	Male, 27.7% Female, 72.3%	Male, 17.5% Female, 82.5%
Race ratio	Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9%	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	9%	11%

Differences between document clerk and claims clerk duties and responsibilities

Document clerk example responsibilities.

Maintain and manage database with clinical details and digital radiology imaging.
Prepare, index and QA various paper documents for scanning to electronic format.
Upload and send x-ray images for doctors to view and compare for radiology reports while maintaining schedule and patients charts.
Scan and convert documents to PDF.
Add fedex charges to orders ship fedex.
Scan documentation and index into EMR system.

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Claims clerk example responsibilities.

Manage adding and removing vendors through claims automate system to ensure they are in compliance with IRS regulations.
File commercial, worker's comp, Medicare, and Medicaid claims to insurance carriers and employers.
Open and sort mail by claim types (HCPA UB 92 and T18).
Process medical HMO claims, POS claims, PPO claims and fee for service claims.
Review, scan, and file HCFA forms
Audit paper claims for accuracy in CPT and ICD9 codes.

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Document clerk vs claims clerk skills

Common document clerk skills

Office Equipment, 25%
Word Processing, 11%
GMP, 11%
Data Entry Operations, 8%
Computer System, 7%
Paralegals, 4%

Common claims clerk skills

Data Entry, 26%
Customer Service, 9%
Clerical Support, 7%
Computer System, 5%
Medical Claims, 4%
Process Claims, 4%

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Updated January 8, 2025

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