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Document clerk vs general clerk

The differences between document clerks and general clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a general clerk has an average salary of $33,254, which is higher than the $30,597 average annual salary of a document clerk.

The top three skills for a document clerk include office equipment, word processing and GMP. The most important skills for a general clerk are customer service, data entry, and office procedures.

Document clerk vs general clerk overview

Document ClerkGeneral Clerk
Yearly salary$30,597$33,254
Hourly rate$14.71$15.99
Growth rate--5%
Number of jobs99,244141,570
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 33%
Average age4647
Years of experience-2

What does a document clerk do?

Document clerks are employees who are responsible for tracking and controlling technical documents according to the business standards of an organization. These clerks are required to scan and photocopy business-related documents such as client files, correspondence, and company records. They must work with database systems to maintain digital files while removing and destroying outdated or obsolete files. Document clerks must also verify information in company documents to ensure that the information of clients is correct and resent in all documents.

What does a general clerk do?

General clerks are responsible for a variety of miscellaneous and administrative tasks within an organization. These include answering and transferring calls, sorting and delivering incoming emails, and scheduling appointments. They are also responsible for providing information to clients and staff members, preparing and processing bills and office documents, and performing data entry tasks. General clerks are often employed in almost all industries. This position typically requires a high school diploma and basic knowledge of computer applications such as spreadsheet software and word processing.

Document clerk vs general clerk salary

Document clerks and general clerks have different pay scales, as shown below.

Document ClerkGeneral Clerk
Average salary$30,597$33,254
Salary rangeBetween $25,000 And $37,000Between $26,000 And $40,000
Highest paying CityFrederick, MDBoston, MA
Highest paying stateWashingtonAlaska
Best paying companySmiths GroupNational Grid plc
Best paying industryManufacturingGovernment

Differences between document clerk and general clerk education

There are a few differences between a document clerk and a general clerk in terms of educational background:

Document ClerkGeneral Clerk
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 33%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Document clerk vs general clerk demographics

Here are the differences between document clerks' and general clerks' demographics:

Document ClerkGeneral Clerk
Average age4647
Gender ratioMale, 27.7% Female, 72.3%Male, 33.1% Female, 66.9%
Race ratioBlack or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9%Black or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 20.1% Asian, 9.2% White, 53.6% American Indian and Alaska Native, 1.2%
LGBT Percentage9%6%

Differences between document clerk and general clerk duties and responsibilities

Document clerk example responsibilities.

  • Maintain and manage database with clinical details and digital radiology imaging.
  • Prepare, index and QA various paper documents for scanning to electronic format.
  • Upload and send x-ray images for doctors to view and compare for radiology reports while maintaining schedule and patients charts.
  • Scan and convert documents to PDF.
  • Add fedex charges to orders ship fedex.
  • Scan documentation and index into EMR system.
  • Show more

General clerk example responsibilities.

  • Excel, beginners & PowerPoint, beginners.
  • Have knowledge of CPRS navigation and ICD-9 codes.
  • Engage in transactions involving cash where constant math and arithmetic occurs.
  • Utilize PowerPoint to communicate daily, weekly contest, and training material.
  • Close money bags daily using math and also logic (when necessary).
  • Assist the 2010 CFC group with their video presentations to galvanize employee donations throughout entire FSA.
  • Show more

Document clerk vs general clerk skills

Common document clerk skills
  • Office Equipment, 25%
  • Word Processing, 11%
  • GMP, 11%
  • Data Entry Operations, 8%
  • Computer System, 7%
  • Paralegals, 4%
Common general clerk skills
  • Customer Service, 12%
  • Data Entry, 10%
  • Office Procedures, 6%
  • Veterans, 6%
  • Office Equipment, 5%
  • Citizenship, 5%

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