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The differences between document clerks and general clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a general clerk has an average salary of $33,254, which is higher than the $30,597 average annual salary of a document clerk.
The top three skills for a document clerk include office equipment, word processing and GMP. The most important skills for a general clerk are customer service, data entry, and office procedures.
| Document Clerk | General Clerk | |
| Yearly salary | $30,597 | $33,254 |
| Hourly rate | $14.71 | $15.99 |
| Growth rate | - | -5% |
| Number of jobs | 99,244 | 141,570 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 33% |
| Average age | 46 | 47 |
| Years of experience | - | 2 |
Document clerks are employees who are responsible for tracking and controlling technical documents according to the business standards of an organization. These clerks are required to scan and photocopy business-related documents such as client files, correspondence, and company records. They must work with database systems to maintain digital files while removing and destroying outdated or obsolete files. Document clerks must also verify information in company documents to ensure that the information of clients is correct and resent in all documents.
General clerks are responsible for a variety of miscellaneous and administrative tasks within an organization. These include answering and transferring calls, sorting and delivering incoming emails, and scheduling appointments. They are also responsible for providing information to clients and staff members, preparing and processing bills and office documents, and performing data entry tasks. General clerks are often employed in almost all industries. This position typically requires a high school diploma and basic knowledge of computer applications such as spreadsheet software and word processing.
Document clerks and general clerks have different pay scales, as shown below.
| Document Clerk | General Clerk | |
| Average salary | $30,597 | $33,254 |
| Salary range | Between $25,000 And $37,000 | Between $26,000 And $40,000 |
| Highest paying City | Frederick, MD | Boston, MA |
| Highest paying state | Washington | Alaska |
| Best paying company | Smiths Group | National Grid plc |
| Best paying industry | Manufacturing | Government |
There are a few differences between a document clerk and a general clerk in terms of educational background:
| Document Clerk | General Clerk | |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 33% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between document clerks' and general clerks' demographics:
| Document Clerk | General Clerk | |
| Average age | 46 | 47 |
| Gender ratio | Male, 27.7% Female, 72.3% | Male, 33.1% Female, 66.9% |
| Race ratio | Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9% | Black or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 20.1% Asian, 9.2% White, 53.6% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 9% | 6% |