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The differences between document clerks and operations clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations clerk has an average salary of $33,746, which is higher than the $30,597 average annual salary of a document clerk.
The top three skills for a document clerk include office equipment, word processing and GMP. The most important skills for an operations clerk are customer service, data entry functions, and computer system.
| Document Clerk | Operations Clerk | |
| Yearly salary | $30,597 | $33,746 |
| Hourly rate | $14.71 | $16.22 |
| Growth rate | - | -5% |
| Number of jobs | 99,244 | 158,449 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 38% |
| Average age | 46 | 47 |
| Years of experience | - | 2 |
Document clerks are employees who are responsible for tracking and controlling technical documents according to the business standards of an organization. These clerks are required to scan and photocopy business-related documents such as client files, correspondence, and company records. They must work with database systems to maintain digital files while removing and destroying outdated or obsolete files. Document clerks must also verify information in company documents to ensure that the information of clients is correct and resent in all documents.
An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.
Document clerks and operations clerks have different pay scales, as shown below.
| Document Clerk | Operations Clerk | |
| Average salary | $30,597 | $33,746 |
| Salary range | Between $25,000 And $37,000 | Between $27,000 And $41,000 |
| Highest paying City | Frederick, MD | Boston, MA |
| Highest paying state | Washington | Massachusetts |
| Best paying company | Smiths Group | Ncar - The National Center For Atmospheric Research |
| Best paying industry | Manufacturing | Manufacturing |
There are a few differences between a document clerk and an operations clerk in terms of educational background:
| Document Clerk | Operations Clerk | |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between document clerks' and operations clerks' demographics:
| Document Clerk | Operations Clerk | |
| Average age | 46 | 47 |
| Gender ratio | Male, 27.7% Female, 72.3% | Male, 31.7% Female, 68.3% |
| Race ratio | Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9% | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 9% | 6% |