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Edi coordinator vs technical support representative

The differences between edi coordinators and technical support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an edi coordinator and a technical support representative. Additionally, an edi coordinator has an average salary of $74,167, which is higher than the $34,758 average annual salary of a technical support representative.

The top three skills for an edi coordinator include FTP, troubleshoot and customer service. The most important skills for a technical support representative are customer calls, smartphones, and technical support calls.

Edi coordinator vs technical support representative overview

EDI CoordinatorTechnical Support Representative
Yearly salary$74,167$34,758
Hourly rate$35.66$16.71
Growth rate10%10%
Number of jobs30,434212,082
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 40%
Average age4242
Years of experience22

Edi coordinator vs technical support representative salary

Edi coordinators and technical support representatives have different pay scales, as shown below.

EDI CoordinatorTechnical Support Representative
Average salary$74,167$34,758
Salary rangeBetween $57,000 And $95,000Between $27,000 And $44,000
Highest paying CitySeattle, WABoston, MA
Highest paying stateWashingtonMaryland
Best paying companyGravieHP
Best paying industryTechnologyTechnology

Differences between edi coordinator and technical support representative education

There are a few differences between an edi coordinator and a technical support representative in terms of educational background:

EDI CoordinatorTechnical Support Representative
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Edi coordinator vs technical support representative demographics

Here are the differences between edi coordinators' and technical support representatives' demographics:

EDI CoordinatorTechnical Support Representative
Average age4242
Gender ratioMale, 44.3% Female, 55.7%Male, 61.5% Female, 38.5%
Race ratioBlack or African American, 10.2% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.7% White, 57.0% American Indian and Alaska Native, 0.4%Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between edi coordinator and technical support representative duties and responsibilities

Edi coordinator example responsibilities.

  • Manage integration of data between AS400 system and PC LAN network.
  • Develop and employ Java applications, design database systems, and manage accurate network maintenance.
  • Comply with HIPAA standards for privacy.
  • Monitor the FTP push/pull of purchasing dept.
  • Safeguard system account password information in compliance with HIPAA
  • Print all UCC-128 labels and FTP to outside warehouses if need.
    • Show more

Technical support representative example responsibilities.

  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
  • Manage mental health portion of health insurance policies including Medicaid and Medicare and other commercial insurance plans nationwide.
  • Generate nationwide reservations provide customer service and negotiating customer dispute (inbound and outbound calls).
  • Work with QA to identify problems and resolutions base on customer issues.
  • Provide product information to customers inquiring about their iPhone, iPod, and iPad features.
    • Show more

Edi coordinator vs technical support representative skills

Common edi coordinator skills
  • FTP, 17%
  • Troubleshoot, 8%
  • Customer Service, 8%
  • Purchase Orders, 6%
  • ASN, 4%
  • ERP, 4%
Common technical support representative skills
  • Customer Calls, 14%
  • Smartphones, 9%
  • Technical Support Calls, 7%
  • Work Ethic, 6%
  • Internet Connectivity, 6%
  • Customer Service, 5%

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Updated January 8, 2025

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