Emergency room clerk vs front desk coordinator

Differences between emergency room clerk and front desk coordinator duties and responsibilities

Emergency room clerk example responsibilities.

• Identify managed care requirements and respond to billing inquiries while adhering to HIPPA guidelines.
• Interview patients to obtain biographic, demographic, and financial data for registration purposes and enter information into hospital computer system.
• Train in CPR and negotiating in escalade situations.
• Process insurance information and medical records, using epic.
• Chart organization; labs, transcription, doctor's orders.
• Ensure HIPPA compliance for email, fax, and upload patient documentation.
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Front desk coordinator example responsibilities.

• File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
• Manage check-in and registration process for all appointments including physician appointments and medical imaging.
• Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
• Enter patient demographics into computer utilize EMR system.
• Verify insurance coverage for require procedures and assist patients with alternative options for payments.
• Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.
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