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Emergency room clerk vs patient care representative

The differences between emergency room clerks and patient care representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an emergency room clerk, becoming a patient care representative takes usually requires 2-4 years. Additionally, a patient care representative has an average salary of $33,709, which is higher than the $31,262 average annual salary of an emergency room clerk.

The top three skills for an emergency room clerk include patients, medical terminology and insurance verification. The most important skills for a patient care representative are patients, patient care, and home health.

Emergency room clerk vs patient care representative overview

Emergency Room ClerkPatient Care Representative
Yearly salary$31,262$33,709
Hourly rate$15.03$16.21
Growth rate--4%
Number of jobs115,456133,317
Job satisfaction--
Most common degreeAssociate Degree, 31%Bachelor's Degree, 39%
Average age4240
Years of experience24

Emergency room clerk vs patient care representative salary

Emergency room clerks and patient care representatives have different pay scales, as shown below.

Emergency Room ClerkPatient Care Representative
Average salary$31,262$33,709
Salary rangeBetween $23,000 And $41,000Between $27,000 And $41,000
Highest paying City-Boston, MA
Highest paying state-Alaska
Best paying company-Massachusetts General Hospital
Best paying industry-Technology

Differences between emergency room clerk and patient care representative education

There are a few differences between an emergency room clerk and a patient care representative in terms of educational background:

Emergency Room ClerkPatient Care Representative
Most common degreeAssociate Degree, 31%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Emergency room clerk vs patient care representative demographics

Here are the differences between emergency room clerks' and patient care representatives' demographics:

Emergency Room ClerkPatient Care Representative
Average age4240
Gender ratioMale, 13.7% Female, 86.3%Male, 17.1% Female, 82.9%
Race ratioBlack or African American, 13.2% Unknown, 5.4% Hispanic or Latino, 22.4% Asian, 4.5% White, 53.5% American Indian and Alaska Native, 1.0%Black or African American, 12.5% Unknown, 5.1% Hispanic or Latino, 20.3% Asian, 6.3% White, 55.2% American Indian and Alaska Native, 0.6%
LGBT Percentage9%7%

Differences between emergency room clerk and patient care representative duties and responsibilities

Emergency room clerk example responsibilities.

  • Identify managed care requirements and respond to billing inquiries while adhering to HIPPA guidelines.
  • Interview patients to obtain biographic, demographic, and financial data for registration purposes and enter information into hospital computer system.
  • Train in CPR and negotiating in escalade situations.
  • Process insurance information and medical records, using epic.
  • Chart organization; labs, transcription, doctor's orders.
  • Ensure HIPPA compliance for email, fax, and upload patient documentation.
    • Show more

Patient care representative example responsibilities.

  • Manage cash and co-payments accurately and discharge patients providing them with proper medical notes and information before exiting.
  • Verify insurance, Medicaid, Medicare, register patients, and code proper ICD-9 and CPT codes on encounters.
  • Utilize medical terminology, CPT, HCPC and ICD-9 and patient information into new authorizations.
  • Interview patients to gather information pertinent to their Medicaid application.
  • Screen, identify, and enter ICD-9 coding from treatment record forms.
  • Maintain patient confidentiality and follow HIPAA rules.
    • Show more

Emergency room clerk vs patient care representative skills

Common emergency room clerk skills
  • Patients, 43%
  • Medical Terminology, 6%
  • Insurance Verification, 4%
  • Triage, 4%
  • Patient Care, 4%
  • Patient Charts, 3%
Common patient care representative skills
  • Patients, 25%
  • Patient Care, 13%
  • Home Health, 7%
  • Cash Management, 5%
  • Phone Calls, 4%
  • CPT, 3%

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Updated January 8, 2025

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