Emergency room clerk vs patient liaison

The differences between emergency room clerks and patient liaisons can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an emergency room clerk, becoming a patient liaison takes usually requires 2-4 years. Additionally, a patient liaison has an average salary of $32,314, which is higher than the $31,262 average annual salary of an emergency room clerk.

The top three skills for an emergency room clerk include patients, medical terminology and insurance verification. The most important skills for a patient liaison are patients, customer service, and medical terminology.

Emergency room clerk vs patient liaison overview

	Emergency Room Clerk	Patient Liaison
Yearly salary	$31,262	$32,314
Hourly rate	$15.03	$15.54
Growth rate	-	-4%
Number of jobs	115,456	84,302
Job satisfaction	-	-
Most common degree	Associate Degree, 31%	Bachelor's Degree, 51%
Average age	42	40
Years of experience	2	4

Emergency room clerk vs patient liaison salary

Emergency room clerks and patient liaisons have different pay scales, as shown below.

	Emergency Room Clerk	Patient Liaison
Average salary	$31,262	$32,314
Salary range	Between $23,000 And $41,000	Between $24,000 And $42,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	Brigham and Women's Hospital
Best paying industry	-	Health Care

Differences between emergency room clerk and patient liaison education

There are a few differences between an emergency room clerk and a patient liaison in terms of educational background:

	Emergency Room Clerk	Patient Liaison
Most common degree	Associate Degree, 31%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Emergency room clerk vs patient liaison demographics

Here are the differences between emergency room clerks' and patient liaisons' demographics:

	Emergency Room Clerk	Patient Liaison
Average age	42	40
Gender ratio	Male, 13.7% Female, 86.3%	Male, 16.2% Female, 83.8%
Race ratio	Black or African American, 13.2% Unknown, 5.4% Hispanic or Latino, 22.4% Asian, 4.5% White, 53.5% American Indian and Alaska Native, 1.0%	Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 20.1% Asian, 6.9% White, 55.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	7%

Differences between emergency room clerk and patient liaison duties and responsibilities

Emergency room clerk example responsibilities.

Identify managed care requirements and respond to billing inquiries while adhering to HIPPA guidelines.
Interview patients to obtain biographic, demographic, and financial data for registration purposes and enter information into hospital computer system.
Train in CPR and negotiating in escalade situations.
Process insurance information and medical records, using epic.
Chart organization; labs, transcription, doctor's orders.
Ensure HIPPA compliance for email, fax, and upload patient documentation.

Patient liaison example responsibilities.

Provide support for emergencies by managing inappropriate behaviors, aggressive patients, CPR and persons in crisis.
Conduct all insurance verification and obtain authorization to treat sub-acute rehabilitation patients.
Attend Michigan state eligibility hearings, when necessary to assist and gain Medicaid disability benefits for patients.
Interview patients of hospital facility to obtain necessary documentation to secure Medicaid coverage as payment of inpatient hospital charges.
Set up payment plan, verify personal information per HIPAA guidelines.
Respect and maintain HIPPA and patient confidentiality and dignity of patients at all times.

Emergency room clerk vs patient liaison skills

Common emergency room clerk skills

Patients, 43%
Medical Terminology, 6%
Insurance Verification, 4%
Triage, 4%
Patient Care, 4%
Patient Charts, 3%

Common patient liaison skills

Patients, 37%
Customer Service, 16%
Medical Terminology, 4%
Health System, 3%
HIPAA, 3%
Surgery, 2%