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The differences between field support specialists and application specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support specialist and an application specialist. Additionally, an application specialist has an average salary of $84,635, which is higher than the $42,023 average annual salary of a field support specialist.
The top three skills for a field support specialist include technical support, customer satisfaction and customer service. The most important skills for an application specialist are customer service, customer satisfaction, and technical support.
| Field Support Specialist | Application Specialist | |
| Yearly salary | $42,023 | $84,635 |
| Hourly rate | $20.20 | $40.69 |
| Growth rate | 10% | 10% |
| Number of jobs | 147,629 | 96,980 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 61% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Field support specialists are expert professionals who are involved in performing duties related to on-site support. These specialists are required to provide technical support and solutions for technicians working on commercial job sites as well as customers in their homes or companies. They must work with team members to set up new office equipment and workstation and resolve any outstanding concerns surrounding the product setup. Field support specialists must also train new employees on the process of customer service to retain customers.
An application specialist is responsible for maintaining the optimal performance of system applications, ensuring smooth navigation by upgrading the features of existing applications, and performing multiple diagnostic tests before releasing the applications to the digital marketplace. Application specialists work closely with the design engineers to improve system codes, verify the efficiency of network infrastructure, and adjusting application functions based on the clients' specifications and business' needs. They should always consider the budget goals, target end-users, and current market trends to design applications, meeting users' demands and public interests.
Field support specialists and application specialists have different pay scales, as shown below.
| Field Support Specialist | Application Specialist | |
| Average salary | $42,023 | $84,635 |
| Salary range | Between $26,000 And $66,000 | Between $60,000 And $118,000 |
| Highest paying City | New York, NY | Jersey City, NJ |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Continental Resources | Cheniere Energy |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a field support specialist and an application specialist in terms of educational background:
| Field Support Specialist | Application Specialist | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between field support specialists' and application specialists' demographics:
| Field Support Specialist | Application Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 55.8% Female, 44.2% | Male, 53.7% Female, 46.3% |
| Race ratio | Black or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% | Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.7% Asian, 11.1% White, 55.5% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |