Post job

Field support specialist vs application specialist

The differences between field support specialists and application specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support specialist and an application specialist. Additionally, an application specialist has an average salary of $84,635, which is higher than the $42,023 average annual salary of a field support specialist.

The top three skills for a field support specialist include technical support, customer satisfaction and customer service. The most important skills for an application specialist are customer service, customer satisfaction, and technical support.

Field support specialist vs application specialist overview

Field Support SpecialistApplication Specialist
Yearly salary$42,023$84,635
Hourly rate$20.20$40.69
Growth rate10%10%
Number of jobs147,62996,980
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 61%
Average age4242
Years of experience22

What does a field support specialist do?

Field support specialists are expert professionals who are involved in performing duties related to on-site support. These specialists are required to provide technical support and solutions for technicians working on commercial job sites as well as customers in their homes or companies. They must work with team members to set up new office equipment and workstation and resolve any outstanding concerns surrounding the product setup. Field support specialists must also train new employees on the process of customer service to retain customers.

What does an application specialist do?

An application specialist is responsible for maintaining the optimal performance of system applications, ensuring smooth navigation by upgrading the features of existing applications, and performing multiple diagnostic tests before releasing the applications to the digital marketplace. Application specialists work closely with the design engineers to improve system codes, verify the efficiency of network infrastructure, and adjusting application functions based on the clients' specifications and business' needs. They should always consider the budget goals, target end-users, and current market trends to design applications, meeting users' demands and public interests.

Field support specialist vs application specialist salary

Field support specialists and application specialists have different pay scales, as shown below.

Field Support SpecialistApplication Specialist
Average salary$42,023$84,635
Salary rangeBetween $26,000 And $66,000Between $60,000 And $118,000
Highest paying CityNew York, NYJersey City, NJ
Highest paying stateNew JerseyNew Jersey
Best paying companyContinental ResourcesCheniere Energy
Best paying industryTechnologyManufacturing

Differences between field support specialist and application specialist education

There are a few differences between a field support specialist and an application specialist in terms of educational background:

Field Support SpecialistApplication Specialist
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Field support specialist vs application specialist demographics

Here are the differences between field support specialists' and application specialists' demographics:

Field Support SpecialistApplication Specialist
Average age4242
Gender ratioMale, 55.8% Female, 44.2%Male, 53.7% Female, 46.3%
Race ratioBlack or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.7% Asian, 11.1% White, 55.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between field support specialist and application specialist duties and responsibilities

Field support specialist example responsibilities.

  • Manage UNIX OS technical documentation and marketing materials.
  • Provide quick response and maintenance through the use of SMS and TCP/IP while maintaining SLA's.
  • Configure and install Cisco switches and routers.
  • Voice over IP (VOIP) system installations.
  • Uphold all EPA standards and MSHA environmental laws.
  • Coordinate migration of users to new AVAYA VOIP phones.
  • Show more

Application specialist example responsibilities.

  • Lead the support staff as the SME for troubleshooting issues.
  • Manage implementation of an EHR application within behavioral health agencies.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Maintain HIPAA compliant inbound and outbound 837I , 837P , 834,835,277 , 277CA , 997 and 999 files.
  • Experience with FTP concepts and automation
  • Introduce SOA paradigm to the company.
  • Show more

Field support specialist vs application specialist skills

Common field support specialist skills
  • Technical Support, 15%
  • Customer Satisfaction, 15%
  • Customer Service, 8%
  • PowerPoint, 8%
  • Customer Support, 6%
  • Troubleshoot, 5%
Common application specialist skills
  • Customer Service, 10%
  • Customer Satisfaction, 8%
  • Technical Support, 5%
  • Troubleshoot, 5%
  • Project Management, 4%
  • Excellent Organizational, 4%

Browse computer and mathematical jobs