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The differences between field support specialists and field specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support specialist and a field specialist. Additionally, a field specialist has an average salary of $49,496, which is higher than the $42,023 average annual salary of a field support specialist.
The top three skills for a field support specialist include technical support, customer satisfaction and customer service. The most important skills for a field specialist are customer service, troubleshoot, and work ethic.
| Field Support Specialist | Field Specialist | |
| Yearly salary | $42,023 | $49,496 |
| Hourly rate | $20.20 | $23.80 |
| Growth rate | 10% | 10% |
| Number of jobs | 147,629 | 101,348 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 55% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Field support specialists are expert professionals who are involved in performing duties related to on-site support. These specialists are required to provide technical support and solutions for technicians working on commercial job sites as well as customers in their homes or companies. They must work with team members to set up new office equipment and workstation and resolve any outstanding concerns surrounding the product setup. Field support specialists must also train new employees on the process of customer service to retain customers.
The duties of a field specialist depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around securing sales by offering products or services to consumers through appointments, walk-ins, calls, or correspondence. They typically participate in developing sales programs, maintain records of all transactions, answer inquiries, and handle any issues or concerns, resolving them promptly and efficiently. Furthermore, as a field specialist, it is essential to devise strategies that will boost product sales, all while upholding the company's policies and regulations.
Field support specialists and field specialists have different pay scales, as shown below.
| Field Support Specialist | Field Specialist | |
| Average salary | $42,023 | $49,496 |
| Salary range | Between $26,000 And $66,000 | Between $30,000 And $81,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Continental Resources | LUFKIN Industries |
| Best paying industry | Technology | Energy |
There are a few differences between a field support specialist and a field specialist in terms of educational background:
| Field Support Specialist | Field Specialist | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between field support specialists' and field specialists' demographics:
| Field Support Specialist | Field Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 55.8% Female, 44.2% | Male, 75.0% Female, 25.0% |
| Race ratio | Black or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |