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Field support specialist vs litigation support specialist

The differences between field support specialists and litigation support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support specialist and a litigation support specialist. Additionally, a litigation support specialist has an average salary of $64,690, which is higher than the $42,023 average annual salary of a field support specialist.

The top three skills for a field support specialist include technical support, customer satisfaction and customer service. The most important skills for a litigation support specialist are litigation, defense counsel, and electronic discovery.

Field support specialist vs litigation support specialist overview

Field Support SpecialistLitigation Support Specialist
Yearly salary$42,023$64,690
Hourly rate$20.20$31.10
Growth rate10%10%
Number of jobs147,629110,360
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 59%
Average age4242
Years of experience22

What does a field support specialist do?

Field support specialists are expert professionals who are involved in performing duties related to on-site support. These specialists are required to provide technical support and solutions for technicians working on commercial job sites as well as customers in their homes or companies. They must work with team members to set up new office equipment and workstation and resolve any outstanding concerns surrounding the product setup. Field support specialists must also train new employees on the process of customer service to retain customers.

What does a litigation support specialist do?

A litigation support professional serves as an apprentice of an attorney in dealing with complicated legal issues. They are responsible for creating and maintaining data systems, retrieving records, and assisting in legal cases or lawsuits. Also, they are the one who organizes and analyzes documents from a database and does the case review. A support professional also supports the company and law firm in any way possible. This is why this career plays an important role in reducing the workload of an attorney, especially with complex lawsuits.

Field support specialist vs litigation support specialist salary

Field support specialists and litigation support specialists have different pay scales, as shown below.

Field Support SpecialistLitigation Support Specialist
Average salary$42,023$64,690
Salary rangeBetween $26,000 And $66,000Between $42,000 And $98,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew JerseyCalifornia
Best paying companyContinental ResourcesCornerstone Research
Best paying industryTechnologyProfessional

Differences between field support specialist and litigation support specialist education

There are a few differences between a field support specialist and a litigation support specialist in terms of educational background:

Field Support SpecialistLitigation Support Specialist
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Field support specialist vs litigation support specialist demographics

Here are the differences between field support specialists' and litigation support specialists' demographics:

Field Support SpecialistLitigation Support Specialist
Average age4242
Gender ratioMale, 55.8% Female, 44.2%Male, 46.0% Female, 54.0%
Race ratioBlack or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between field support specialist and litigation support specialist duties and responsibilities

Field support specialist example responsibilities.

  • Manage UNIX OS technical documentation and marketing materials.
  • Provide quick response and maintenance through the use of SMS and TCP/IP while maintaining SLA's.
  • Configure and install Cisco switches and routers.
  • Voice over IP (VOIP) system installations.
  • Uphold all EPA standards and MSHA environmental laws.
  • Coordinate migration of users to new AVAYA VOIP phones.
  • Show more

Litigation support specialist example responsibilities.

  • Manage all aspects of litigation support services, including trial technology and presentation services, case management and document management services.
  • Port all EML data into SQL database for litigation services support.
  • Provide strategic advice to both in-house corporate counsel and law firm partners regarding ESI collection, retention and document review solutions.
  • Create databases for litigation applications using concordance and summation.
  • Scan batches using scanners attach to IPRO workstations.
  • Create SQL queries for review and the processing platform.
  • Show more

Field support specialist vs litigation support specialist skills

Common field support specialist skills
  • Technical Support, 15%
  • Customer Satisfaction, 15%
  • Customer Service, 8%
  • PowerPoint, 8%
  • Customer Support, 6%
  • Troubleshoot, 5%
Common litigation support specialist skills
  • Litigation, 31%
  • Defense Counsel, 7%
  • Electronic Discovery, 4%
  • Mediation, 4%
  • Troubleshoot, 4%
  • Trial Preparation, 3%

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