Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between field support specialists and operations support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support specialist and an operations support specialist. Additionally, an operations support specialist has an average salary of $44,233, which is higher than the $42,023 average annual salary of a field support specialist.
The top three skills for a field support specialist include technical support, customer satisfaction and customer service. The most important skills for an operations support specialist are operations support, customer service, and data entry.
| Field Support Specialist | Operations Support Specialist | |
| Yearly salary | $42,023 | $44,233 |
| Hourly rate | $20.20 | $21.27 |
| Growth rate | 10% | 10% |
| Number of jobs | 147,629 | 176,034 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Field support specialists are expert professionals who are involved in performing duties related to on-site support. These specialists are required to provide technical support and solutions for technicians working on commercial job sites as well as customers in their homes or companies. They must work with team members to set up new office equipment and workstation and resolve any outstanding concerns surrounding the product setup. Field support specialists must also train new employees on the process of customer service to retain customers.
The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. They may also evaluate the processes in a company, identifying vulnerabilities, and recommending improvements. Furthermore, an operations support specialist must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, assessing workforce performance, and maintaining accurate records.
Field support specialists and operations support specialists have different pay scales, as shown below.
| Field Support Specialist | Operations Support Specialist | |
| Average salary | $42,023 | $44,233 |
| Salary range | Between $26,000 And $66,000 | Between $27,000 And $71,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Continental Resources | KLA |
| Best paying industry | Technology | Automotive |
There are a few differences between a field support specialist and an operations support specialist in terms of educational background:
| Field Support Specialist | Operations Support Specialist | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between field support specialists' and operations support specialists' demographics:
| Field Support Specialist | Operations Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 55.8% Female, 44.2% | Male, 44.0% Female, 56.0% |
| Race ratio | Black or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% | Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |