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Field systems technician vs field service technician

The differences between field systems technicians and field service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field systems technician, becoming a field service technician takes usually requires 6-12 months. Additionally, a field service technician has an average salary of $54,339, which is higher than the $42,822 average annual salary of a field systems technician.

The top three skills for a field systems technician include troubleshoot, POS and support issues. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.

Field systems technician vs field service technician overview

Field Systems TechnicianField Service Technician
Yearly salary$42,822$54,339
Hourly rate$20.59$26.12
Growth rate10%8%
Number of jobs175,599167,298
Job satisfaction--
Most common degreeAssociate Degree, 44%Associate Degree, 40%
Average age4244
Years of experience212

What does a field systems technician do?

A Field system technician is the one responsible for the on-site installation, repairs, programming, and maintenance of the telecommunication wiring systems in various locations. They frequently travel to the sites where the telephone tower is positioned to provide their services. They possess good communication skills to work with and know the clients' complaints and solve them quickly as they can as well as the strength and agility to lift their equipment used. They can install various electrical accessories such as headphones to improve the clientele's experience.

What does a field service technician do?

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

Field systems technician vs field service technician salary

Field systems technicians and field service technicians have different pay scales, as shown below.

Field Systems TechnicianField Service Technician
Average salary$42,822$54,339
Salary rangeBetween $29,000 And $61,000Between $35,000 And $82,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Google
Best paying industry-Finance

Differences between field systems technician and field service technician education

There are a few differences between a field systems technician and a field service technician in terms of educational background:

Field Systems TechnicianField Service Technician
Most common degreeAssociate Degree, 44%Associate Degree, 40%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeCalifornia State University - Long Beach-

Field systems technician vs field service technician demographics

Here are the differences between field systems technicians' and field service technicians' demographics:

Field Systems TechnicianField Service Technician
Average age4244
Gender ratioMale, 93.1% Female, 6.9%Male, 92.3% Female, 7.7%
Race ratioBlack or African American, 10.0% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4%Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%
LGBT Percentage11%1%

Differences between field systems technician and field service technician duties and responsibilities

Field systems technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Provide field and remote support for data and VoIP solutions.
  • Install and configure new hardware including PCs, routers, switches, printers and POS equipment.
  • Configure all workstations for TCP/IP.
  • Install & configure Cisco VPN client.
  • Install and administer dial-up and persistent connections with VPN client.
  • Show more

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Field systems technician vs field service technician skills

Common field systems technician skills
  • Troubleshoot, 17%
  • POS, 15%
  • Support Issues, 12%
  • PC, 11%
  • Computer Equipment, 9%
  • Network Support, 8%
Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%

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