THE COMPANY Integrated Computer Solutions (ICS), a wholly owned subsidiary of The One23 Group, is an IT service provider that supports the federal government, along with several state agencies and municipalities. Our employees are skilled professionals who are integral to the success of our customers' missions. We are trusted advisors whose professional lives are governed by our Core Values of Integrity, Excellence, Grit, Selfless Service, and Getting Stuff Done.
THE POSITION
The Network Order Entry Specialist for DISN Consolidated Provisioning (DCP) will support the provisioning lifecycle throughout the order entry, order preparation, solution design, and circuit activation phases. This professional will also participate in customer outreach support, Quality of Service (QoS) configuration, commercial leasing support and facilities engineering in support.
COMPENSATION AND BENEFITS
We offer a premium base salary with compensation commensurate with experience. We provide a robust benefits package including Tuition Reimbursement, 401K Match, BCBS Health Coverage, and Paid Time Off EVEN YOUR BIRTHDAY!
RESPONSIBILITIES:
* Enter and update configuration and administrative changes in the configuration management database.
* Identify and allocate building components, modules, ports, virtual interfaces and/or cross-connections.
* Maintain non-conforming circuit lists for those circuits that do not have a viable technical solution available.
* Support DISA projects using existing and/or future Government configuration management databases to develop and maintain comprehensive lists of circuits, known as Master Circuit Lists (MCLs), and trunks that are impacted by the project.
* Develop Method of Precedence or Procedure (MOP) to detail how circuits are transitioned based on redundancy, hot cuts, and identifies critical dependencies.
* Track the status of service requests, MCLs, and CTPs in the Government provided tracking repository.
* the progress of critical requirements within the prescribed timeframe.
ADDITIONAL INFORMATION
* On-site in Columbus, OH.
* Day shift with flexibility to work an alternate or swing shift, as business needs dictate.
$29k-34k yearly est. 20d ago
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Administrative Data Clerk
Busy Angel Advisory Limited
Columbus, OH
We are currently seeking a detail-oriented Administrative Data Clerk to join our dynamic team.
As an Administrative Data Clerk, you will play a crucial role in maintaining our operational efficiency by managing data entry, record-keeping, and administrative support. Your attention to detail and organisational skills will help ensure that our data is accurate and up to date, contributing to our overall effectiveness.
Key Responsibilities:
Perform data entry tasks with a high degree of accuracy and attention to detail.
Maintain and update various databases and filing systems.
Organise and manage physical and electronic records.
Assist with compiling and generating reports as required.
Coordinate and schedule appointments or meetings as needed.
Respond to internal and external inquiries in a timely manner.
Support other administrative functions as assigned by management.
Qualifications:
Proven experience in administrative roles, data entry, or data management.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and data management software.
Strong attention to detail and accuracy in data entry and record-keeping.
Excellent organisational and time-management skills.
Ability to handle sensitive information with confidentiality.
Strong written and verbal communication skills.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and growth.
Supportive and inclusive company culture.
$24k-31k yearly est. 60d+ ago
Front Desk Administrator
Key Property Management Services 4.4
Columbus, OH
Full-time Description
FrontDesk Administrator
Who We Are: Key Property Management Services is a comprehensive property management company specializing in affordable housing. We prioritize supportive services for our residents and pride ourselves on a personalized, multi-faceted approach. Our success in property management stems from collaborating with clients, residents, and owners to identify and address the unique needs of each property. By adopting industry best practices and expanding our team with experienced professionals, we ensure our services remain competitive and effective.
Position Summary:
As the FrontDesk Administrator, you serve as the first point of contact in the leasing office of a large (384 units) affordable housing community. Responsibilities include greeting residents and visitors, managing appointments, providing directions, performing clerical and administrative tasks, and appropriately disseminating information. This role requires excellent communication and interpersonal skills, as it involves a high volume of daily interaction. The ability to remain calm under pressure, problem-solve effectively, identify efficiencies, multitask, and maintain a respectful, professional demeanor at all times is essential.
Responsibilities (Including but not limited to):
- Greet and assist residents and visitors
- Answer and forward phone calls, take messages
- Collect and post rent, perform basic bookkeeping
- Receive and process maintenance requests
- Maintaining office equipment and assisting with supplies
- Perform word processing, filing, faxing, and administrative tasks
- Inform leasing staff of resident or guest arrivals
- Ensure proper documentation and sign-in for residents
- Maintain frontdesk and office organization and cleanliness
Requirements
Skills:
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Strong writing, verbal communication, and organizational skills
- Ability to manage processes, analyze information, and solve problems
Qualifications:
- 1 year of customer service or related experience
- Good interpersonal and listening skills
- Ability to handle stressful situations and maintain confidentiality
- Knowledge of HUD, Section 8, and Fair Housing regulations (training provided)
Benefits:
- Medical and Dental
- Employee Assistance Program
- Supplemental benefits
- Competitive salary
- Evenings and weekends off
- Prorated PTO after 90 days, increasing with tenure
- 10 Paid Holidays including Birthday
Schedule:
Exempt, M-F 8-5
Additional Information:
- Submit resume and salary requirements
- Satisfactory drug test and background check required
- Verification of work eligibility required
Key Property Management Services is an equal-opportunity employer. We encourage applicants from all backgrounds to apply.
Salary Description $36,000-$41,000/yr
$36k-41k yearly 60d+ ago
Front Desk Attendant
Triple Shift Entertainment LLC
Pickerington, OH
At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a FrontDesk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.
The frontdesk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests.
Responsibilities:
Greeting, welcoming, and directing guests with Spirit
Show Excellence by maintaining a positive attitude, remaining focused on customer needs.
Manage the scheduling of bowling lanes and equipment.
Educate guests on lane availability, pricing, and any ongoing promotions.
Respect. Assist guests in selecting appropriate equipment, such as shoes.
Process lane reservations, walk-in requests, and lane assignments
Handle cash and electronic payments
Answer customer inquiries via phone, email, or in-person
Maintain a clean and organized desk area
Manage equipment cleaning and organization (i.e., shoes)
Removes chipped and cracked bowling balls from racks as needed.
Removes bowling balls from ball return and returns to ball racks.
Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
Promote an atmosphere of teamwork by assisting co-workers.
Use Courage to communicates customer concerns and complaints to manager on duty.
Other duties as assigned.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Requirements
Previous customer service experience.
Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems.
Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays.
Excellent time management and the ability to prioritize tasks.
$21k-27k yearly est. 18d ago
Hotel Front Desk Attendant
Mainstay Suites Columbus North-Worthington 3.7
Columbus, OH
Job Description
The FrontDesk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.
Compensation:
$14 - $14.50 hourly
Responsibilities:
Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
Provide guests with information about hotel amenities, dining, and travel directions.
Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
Welcome guests warmly, determine their needs, and manage the registration process.
Balance cash at the end of each shift and generate reports for the next shift.
Qualifications:
Availability to work flexible schedules, including weekends and holidays.
Proven customer service experience with a strong guest-focused mentality
Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
About Company
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
$14-14.5 hourly 2d ago
Receptionist - Lexus of Easton
PHP Distribution 4.4
Columbus, OH
Germain Lexus of Easton is looking for a receptionist. Compensation will be $15.00 - $17.00 an hour based on experience!
Germain Automotive Partnership is known for high member retention, and a big reason for that is the quality of our competitive job benefits combined with the way we treat our members. Some of these benefits include:
Voluntary Medical Insurance Voluntary Dental /Vision Savings and Retirement 401(k) Plan Special Employee Pricing for New & Used Vehicle purchases Special Employee Pricing for Servicing Your Vehicle
Responsibilities
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus
Available to work flexible hours to include weeknights & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Benefits:
Medical insurance
Dental insurance
Vision insurance
Weekly Pay
Parental Leave
Employee Assistance Program
Short disability insurance
Long term disability insurance
Life insurance
401k
Paid time off (PTO)
Employee discounts
$15-17 hourly 1d ago
Medical Front Desk Administration
North Community Counseling Centers 4.0
Columbus, OH
Are you looking for a fulfilling job opportunity to help serve people and the community? Come join a growing team that has a strong dedication to moving Mental Health in a positive direction. North Community Counseling is looking for someone with a lot of energy, that is self-driven, outgoing and positive to work with the agency.
Seeking FrontDesk Administrative Staff to provide support to one of our four mental health offices. The ideal candidate will have excellent communication skills and will enjoy working with people. This candidate will be well organized, punctual and take direction well.
The position is responsible for answering phones, completing client intakes, collecting client information and insurance verification, checking in clients and scheduling clients in a community mental health setting.
The ideal candidate will be self-motivated, able to work with minimal supervision and will have excellent phone and computer skills. They will be detail oriented, able to multi-task and take on additional duties when requested. The ideal candidate will have experience in medical, dental or mental health (or related setting) administrative support.
$33k-37k yearly est. 60d+ ago
SPENGA Front Desk and Sales
Spenga Columbus
Hilliard, OH
A SPENGA FrontDesk Supervisor is a positive, energetic, and efficient individual who warmly welcomes and takes care of members. We Offer:
Commission opportunities
Free employee membership
Competitive Pay
SPENGA Crew discounts with various fitness organizations (NASM, Mad Dogg, YogaFit)
Exciting, social, and positive working environment
Like-minded team members
Team building activities and social events
Community driven focus
Also, additional perks!
Qualifications:
Strong management and leadership abilities
Previous sales experience is required; preferably high-end goods or services
Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy
Motivation and drive
Excellent customer service and sales skills
Experience and/or certifications in personal training, group training, spin, and yoga are a plus
Responsibilities:
Sell memberships and retail
Meet and exceed sales and retention expectations
Retain and increase client participation
Set up and reset studio equipment before and after classes.
Maintain clean facility
As a SPENGA ambassador, managers will promote, sell, and add to the SPENGA culture in and out of the studio.
About SPENGA:
SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 70+ studios running and 340+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our learning management system, along with hands-on training with the management team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.
$28k-37k yearly est. 25d ago
Office Receptionist
Dupont Law Group
Dublin, OH
Are you a talented multitasker who loves interacting with people? We're looking for a positive and professional receptionist to be the face of our local business. You'll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, and assist us with other operations as needed.
The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team.
If this sounds like you, apply today!
$32k-42k yearly est. 60d+ ago
Hotel Front Desk Agent
Hilliard Rome
Columbus, OH
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Job description
Hotel FrontDesk Agent responsibilities include:
Performing all check-in and check-out tasks
Managing online and phone reservations
Informing customers about payment methods and verifying their credit card data
Job brief
We are looking for a Hotel FrontDesk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.
Hotel FrontDesk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements
Work experience as a Hotel FrontDesk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Job Type: Full-time
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
Employee discount
Schedule:
8 hour shift
Day shift
Holidays
Overtime
Weekend availability
Work Location: In person
$15-16 hourly 10d ago
Data processing
Global Channel Management
Grove City, OH
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Basic Qualifications
Experience with Microsoft Office
Attention to Detail
Demonstrated knowledge of process flow
Demonstrated sense of urgency
Excellent communication skills
Able to work with a team and individually
Desired Skills
Knowledge of USPS mailing requirements
Basic knowledge of programming structure
Basic knowledge of Adobe CS6
Basic knowledge of SQL Server
Additional Information
$15/hr
6 months
$15 hourly 60d+ ago
Front Desk Agent
Crescent Careers
Columbus, OH
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
A historic feel mixed with modern amenities awaits you at The Westin Great Southern Hotel in downtown Columbus, Ohio. Ideally situated near the German Village in a historic red brick building, our hotel offers our guests a relaxing getaway in the heart of downtown.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for its next great team member to join us on our Front Office team. We are committed to providing you with:
· Highly competitive wages.
· An exceptional benefit plan for eligible associates & your family members.
· 401K matching program for eligible associates.
· Flexible scheduling to allow you to focus on what is important to you.
· Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide.
· Free Bus Pass
Here is what you will be doing each day:
As a FrontDesk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards,
accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Does this sound like you?
You have prior experience as a FrontDesk Agent in a hotel or in a high volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have team spirit. Marriott brand experience a plus.
Our Differences Are What Make Us Great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
$25k-31k yearly est. 48d ago
Front Desk Agent
Columbus Polaris Residence Inn By Marriott
Columbus, OH
Job DescriptionGuest Service Agent/FrontDesk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDesk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$25k-31k yearly est. 13d ago
Front Desk Agent 2nd shift
Woodcrest New Albany 3.2
New Albany, OH
Job DescriptionThe Hampton Inn & Suites by Hilton New Albany hotel is looking to add friendly team members to our frontdesk. We are currently accepting applications for full and part-time,1st or 2nd shift. Apply today for a chance to join our fun front office team, at our busy 114-room hotel.
$28k-33k yearly est. 20d ago
Front Desk Agent
Olshan Properties 3.8
Columbus, OH
Create and maintain a guest-driven hotel that exceeds guest expectations at the FrontDesk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of frontdesk to ensure 100% customer satisfaction.
ESSENTIAL FUNCTIONS:
While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area.
Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the frontdesk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate.
Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor.
Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures.
Communicate with Housekeeping and Maintenance department to follow up on guest requests.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits.
OTHER:
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel.
Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly.
Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis.
Provide safety deposit boxes for guests and file access slips in box order.
Use the photocopier to make copies of items as required.
May need to work in any other department in case the need arises.
Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc.
May be asked to serve on safety committee and other committees as required.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to read, write and speak the English language fluently.
Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the frontdesk.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to access and accurately input information using a moderately complex computer system.
Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP.
Knowledge of PMS
Protect employer's privacy and data; keep passwords safe.
QUALIFICATION STANDARDS:
EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE: No prior experience required. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards.
GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook).
OTHER: Applicants with additional language skills preferred.
$26k-30k yearly est. Auto-Apply 28d ago
Front Desk Agent
Double Star Hospitality Dublin LLC
Dublin, OH
Job DescriptionBenefits:
Competitive salary
Employee discounts
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly FrontDesk Agent to provide exceptional service to our hotel guests. The FrontDesk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDesk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$25k-31k yearly est. 25d ago
Front Desk Agent
Innvite Hospitality
Obetz, OH
Required Tasks: According to Hotel Standards:
Guest Check-in & Check-out
PMS Operations
Cash Handling & Credit Card Transactions
Switchboard Operation and Telephone Etiquette
Front Office Emergency/Security Procedures
Reservations-Guest Rooms and Meeting Rooms
Assist with Administrative Duties as assigned by Management
Keep FrontDesk Area& Lobby Neat & Tidy and Clean Daily
Minor Decision Making
Take Group Reservations & Set up Group Blocks
Sales of Guest Rooms with New Arrivals and Phone Inquiries
Follow All Policies & Procedures as Outlined in the Employee Handbook
Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag
Operate Laundry as Directed
Maintain a Professional and Hospitable Attitude to all Guests, Associates & Vendors
Required Skills:
Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
Basic Math
Hand Writing
Computer Skills/Keyboard/Typing Skills
Operate a 10 Key Calculator
Hospitable, Civil Contact with the Public
Ability to Work Independently, with Little to no Supervision
Ability to Complete Multiple Tasks Simultaneously
Night Audit/Basic Accounting Skills/Training
Physical Requirements:
Neck: Bending & Twisting
Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
Hands: Finger Dexterity, Grasping
Trunk: Bending & Twisting
Legs: Normal Balance, Crouching or Kneeling
Feet: Standing For Long Periods, Walking, Climbing Stairs
Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
$25k-31k yearly est. 60d+ ago
Front Desk Receptionist
Nivea Hospitality
Marysville, OH
Job DescriptionJoin our Team = FrontDesk Receptionist
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our FrontDesk Team at The Comfort Suites Marysville, Ohio.
About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Location: 1081 Lydia Drive Marysville, Ohio
Essential Job Functions:
** Check-in and Check-out**: Frontdesk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
**Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
**Guest Service**: FrontDesk agents provide a range of services to guests, which includes information about local attractions and services.
**Handling Guest Concerns**: If guests have issues or complaints, the frontdesk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
**Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
**Safety and Security**: FrontDesk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
**Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system.
**Administrative Tasks**: FrontDesk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory.
**Communication**: Effective communication is key in this role, as frontdesk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately.
**Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a frontdesk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail.
** Must be available to work weekends and evenings.
Job Type: Part-Time
Pay: $14.00/HR
Work Location: In person
$14 hourly 10d ago
Front Office Assistant
Gen4 Dental
Reynoldsburg, OH
At Eastern Columbus Periodontics & Implant Dentistry, we love helping our patients develop optimal oral health and functional, beautiful smiles. Our Doctors, along with our team, use leading-edge treatments and state-of-the-art technology, to ensure the most comfortable treatment for you. Our practice focuses on delivering personal care, and developing individual treatment plans based on each person's unique needs. We emphasize preventive care and patient education; we want you to understand why it's important to keep your mouth healthy and how to do it.
To learn more about our office, check out our website here: eastcolumbusperio.com
Job Description
Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work Life Balance (Monday-Thursday 7:30am-4pm, Friday 7:30am-2pm)
Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
CE & Growth: SPEAR access + continuing education
Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans + 24/7 telehealth for your pet
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications
Customer service experience
Dental office experienced (preferred)
Additional Information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
$28k-36k yearly est. 1d ago
Buyer, Assistant
Jeg's Automotive, LLC 4.2
Delaware, OH
Job title: Assistant Buyer, JEGS Brand
Job type: Full-time, Salary
Salary Range:
The JEGs Story:
Why do millions depend on JEGS for their high-performance car parts? It's simple - from the iconic mail order catalog to a fully stocked e-commerce experience, we have built a preferred destination for every gearhead, professional racer, weekend warrior and restoration nut who wants to take their vehicle to the next level.
Around here, we don't just sell parts we rely on when driving our own cars around racetracks, dirt trails, and interstates across the country. Parts may be our business - but grease, fuel, exhaust, power, and speed are what we live for.
Job Summary:
Responsible to assist the Buyer in the selection, presentation and maintenance of the best possible assortment of products and brands to satisfy the needs of our customers and enhance their shopping experience. MUST HAVE AUTOMOTIVE EXPERIENCE.
Merchandise Assortment
Become an expert on assigned lines by understanding the product, potential sources, customer brand and price point preferences, how competition goes to market including, pricing and programs, and presentation methods.
Assist Buyer in always being the first to the market with new products
Utilize the Internet, supplier intelligence, customer service feedback, marketing insight and your own enthusiasm for the high performance category, to stay current with the product to satisfy the needs of the customer.
Assist Buyer in evaluating products from both new and existing vendors for inclusion into the JEGS product offering. Assist Buyer in analyzing invoice cost, allowances/rebates, payment terms, freight, drop charges, initial order discounts, etc., compared to current program or against other vendors.
Follow Buyer's direction in executing the line review process by furnish-ing the data and analysis necessary to update the line with the most current product and specifications.
Assist Buyer in negotiating “extra deals” including Track Tested, First to Market, Lead In Pages, Instant Rebates, In-Order Flyer and Freebies by, from time to time, taking part in meetings and conference calls as directed by the Buyer.
Set up new vendors. Load new part numbers into the system for both new and existing vendors. Update year descriptions, photos, technical infor-mation, and videos on the web as needed.
Assist Buyer in establishing retail pricing by shopping competition to ensure pricing is correct and consistent with company pricing strategy.
Inventory Management
Assist Buyer in continually reviewing sales movement to determine the stocking status of each item using the 5 and over report for additions to the DC. Using the I+A report to identify slow moving part numbers, establish exit strategies for items set to inactive including returns to vendor and clearance markdowns to customer.
After Buyer has reviewed and developed vendor purchase order, key in order for transmission to vendor.
Marketing
Assist Buyer to update and proof catalog ads to ensure accuracy and latest competitive pricing.
Assist Buyer to submit products for the catalogs/web and review pricing, making changes to meet competition as needed.
Assist Buyer to enhance the customer experience through premier web and catalog merchandising.
Assist Buyer to recommend similar items, accessories for the web.
Maintenance
Assist Buyer to review daily reports including UPC code, price match, kit check, special order PO, returns, and take action as necessary.
Identify and record, key contact information for each vendor and together with your Buyer, be the point of contact to the vendor for discrepancies in “terms and conditions” of sale, accounting, shipping and receiving, and file maintenance issues.
Assist Buyer to monitor vendor product quality, shipping performance, sales growth, correct images, product descriptions and cross reference maintenance.
Assist Buyer to keep vendor master file current with any changes to the “terms and conditions” of sale.
Perform maintenance needed in Cellacore or Green Screen.
Build parent pages.
Manage the cross reference file.
General
Establish a professional partnership with vendors and create an attitude of mutual respect.
Interact with internal departments including marketing, private label, accounting, IT, distribution and customer service to grow sales and profits.
Help customer service, when necessary, resolve issues and answer questions.
You have:
A personal passion and strong knowledge of high performance.
History of establishing a professional partnership with vendors and creating an attitude of mutual respect.
Strong time-management skills; experience in a fast-paced, multi-tasking environment.
Proficient in Microsoft Office.
Benefits:
401(k)
Health, Dental, Vision, and Life insurance
Employee assistance program
Employee discount
Paid time off
Referral program