Front desk secretary vs office receptionist

Differences between front desk secretary and office receptionist duties and responsibilities

Front desk secretary example responsibilities.

• Acquire knowledge of ICD-9 and CPT codes and achieve up-to-date knowledge of medical record practices, standards, and regulations.
• Correspond with insurance companies and workers comp offices regarding patients benefit coverage and to retrieve authorizations when need for physical therapy.
• Prepare PowerPoint inspection reports for existing clients.
• Prepare and distribute financial documents including payroll.
• Follow HIPAA regulations for handling confidential information.
• Distribute weekly payroll checks; complete timely data entry of require information.
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Office receptionist example responsibilities.

• Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
• Answer phones, make copies, Microsoft, PowerPoint, scheduling, greet and interact with clients, filing and mailing.
• Complete and audit payroll for accuracy.
• Process payroll and monthly/quarterly sales tax liabilities.
• Stock exam rooms, sterilize instruments and occasionally assist physician with patients.
• Provide high-quality customer-service to patients by treating them respectfully and t with discretion.
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