Front desk supervisor vs team leader/supervisor

The differences between front desk supervisors and team leader/supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front desk supervisor and a team leader/supervisor. Additionally, a team leader/supervisor has an average salary of $50,841, which is higher than the $34,885 average annual salary of a front desk supervisor.

The top three skills for a front desk supervisor include reservations, guest service and room availability. The most important skills for a team leader/supervisor are safety procedures, quality standards, and sales floor.

Front desk supervisor vs team leader/supervisor overview

	Front Desk Supervisor	Team Leader/Supervisor
Yearly salary	$34,885	$50,841
Hourly rate	$16.77	$24.44
Growth rate	-	8%
Number of jobs	69,802	96,069
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 40%
Average age	47	47
Years of experience	6	6

What does a front desk supervisor do?

The primary role of front desk supervisors is to oversee the front desk of an establishment. Their duties and responsibilities include welcoming guests, taking their personal information, and selecting the rooms that suit their needs. Other responsibilities also include communicating and guiding other hotel staff members, providing extra services as requested by guests, and resolving any problems that might experience by guests. You are more likely to be hired as a front desk supervisor if you meet several qualifications that include having relevant hotel experience, attention to detail, and committed to delivering the best customer service.

What does a team leader/supervisor do?

A team leader or supervisor is an individual who leads and supervises a workgroup's functionality through instructions and guidance in an organization. Team leaders provide support to staff members by way of coaching and skills development. They are responsible for preventing and resolving conflicts among staff members by setting ground rules and assigning tasks properly. They also organize team meetings and report the progress of a project to the management. Since they lead a workforce, team leaders must possess excellent verbal communication skills and have a great work ethic.

Front desk supervisor vs team leader/supervisor salary

Front desk supervisors and team leader/supervisors have different pay scales, as shown below.

	Front Desk Supervisor	Team Leader/Supervisor
Average salary	$34,885	$50,841
Salary range	Between $26,000 And $45,000	Between $32,000 And $79,000
Highest paying City	Washington, DC	New Bedford, MA
Highest paying state	Hawaii	Rhode Island
Best paying company	Punderson Manor Lodge & Conference Center	Nexteer Automotive
Best paying industry	Retail	-

Differences between front desk supervisor and team leader/supervisor education

There are a few differences between a front desk supervisor and a team leader/supervisor in terms of educational background:

	Front Desk Supervisor	Team Leader/Supervisor
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Front desk supervisor vs team leader/supervisor demographics

Here are the differences between front desk supervisors' and team leader/supervisors' demographics:

	Front Desk Supervisor	Team Leader/Supervisor
Average age	47	47
Gender ratio	Male, 32.7% Female, 67.3%	Male, 55.8% Female, 44.2%
Race ratio	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between front desk supervisor and team leader/supervisor duties and responsibilities

Front desk supervisor example responsibilities.

Organize all large group events, manage company website and Facebook page.
Utilize extensive manage care knowledge including Medicare, Medicaid, and Tricare to support business objectives.
Manage the doctor's agenda, reception area, phone calls, emails, POS system, and accounts receivables.
Manage POS deposits and reconciliations for membership and accessory sales.
Assist customers with reservation and hotel procedures, consistently manage PBX and hotel operations and customer relations
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.

Team leader/supervisor example responsibilities.

Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Provide outstanding customer service support investigating, correcting, and answering employee payroll questions and discrepancies.
Produce clean, custom build windows to meet customer satisfaction and company standards requirements.
Develop and implement new workforce training programs; create PowerPoint slides and lesson plans.
Provide training presentation from an instructor-le, PowerPoint, to hands on lab environment for newly hire programmers.
Assist in controlling payroll, ensuring accurate timekeeping and minimizing all controllable costs.

Front desk supervisor vs team leader/supervisor skills

Common front desk supervisor skills

Reservations, 23%
Guest Service, 10%
Room Availability, 7%
Computer System, 4%
Customer Service, 4%
Guest Rooms, 3%

Common team leader/supervisor skills

Safety Procedures, 19%
Quality Standards, 11%
Sales Floor, 7%
Payroll, 5%
Process Improvement, 5%
Continuous Improvement, 4%

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Front Desk Supervisor
Front Desk Supervisor vs Team Leader/Supervisor

Updated January 8, 2025

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