Front line supervisor vs service supervisor

The differences between front line supervisors and service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front line supervisor and a service supervisor. Additionally, a service supervisor has an average salary of $52,539, which is higher than the $41,708 average annual salary of a front line supervisor.

The top three skills for a front line supervisor include front line, customer service and safety procedures. The most important skills for a service supervisor are patients, cleanliness, and safety procedures.

Front line supervisor vs service supervisor overview

	Front Line Supervisor	Service Supervisor
Yearly salary	$41,708	$52,539
Hourly rate	$20.05	$25.26
Growth rate	6%	6%
Number of jobs	104,517	77,954
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 53%
Average age	47	47
Years of experience	6	6

Front line supervisor vs service supervisor salary

Front line supervisors and service supervisors have different pay scales, as shown below.

	Front Line Supervisor	Service Supervisor
Average salary	$41,708	$52,539
Salary range	Between $22,000 And $76,000	Between $34,000 And $80,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Apple
Best paying industry	-	-

Differences between front line supervisor and service supervisor education

There are a few differences between a front line supervisor and a service supervisor in terms of educational background:

	Front Line Supervisor	Service Supervisor
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Front line supervisor vs service supervisor demographics

Here are the differences between front line supervisors' and service supervisors' demographics:

	Front Line Supervisor	Service Supervisor
Average age	47	47
Gender ratio	Male, 52.8% Female, 47.2%	Male, 54.1% Female, 45.9%
Race ratio	Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 16.5% Asian, 6.3% White, 61.8% American Indian and Alaska Native, 0.7%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between front line supervisor and service supervisor duties and responsibilities

Front line supervisor example responsibilities.

Assist customers with reservation and hotel procedures, consistently manage PBX and hotel operations and customer relations
support for technical issues relate to telecommunication, network, and POS systems.
Streamline effective operations when acting as swing manager, coordinating personnel scheduling and developments with guest reservations and large-scale bookings.
Avert a multimillion-dollar retrofit exposure through diligent and extensive negotiations with a major key customer and internal technology group.

Service supervisor example responsibilities.

Manage migrations from in-house to third party to SharePoint (SPS/WSS/CMS) architectures.
Monitor integration orders and product allocation, insuring the department's SLA's are achieved.
Manage night and day sort for DHL with routes run by union couriers and independent contract couriers.
Handle print queue issues, manage PC loaner program, and manage the PC refresh for the office.
Manage the rig up, pumping, and rig down of high pressure and high rate frac jobs.
Manage major plastic injection mold tool refurbishment and part bank build program for the top selling A/C recovery unit.

Front line supervisor vs service supervisor skills

Common front line supervisor skills

Front Line, 27%
Customer Service, 12%
Safety Procedures, 10%
Lean Manufacturing, 7%
Process Improvement, 6%
PowerPoint, 5%

Common service supervisor skills

Patients, 11%
Cleanliness, 7%
Safety Procedures, 6%
Patient Care, 5%
Direct Supervision, 5%
Professional Development, 4%

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Front Line Supervisor
Front Line Supervisor vs Service Supervisor

Updated January 8, 2025

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