Work From Home -Content Editor - Remote
Work from home job in Sterling Heights, MI
Earn up to $16 USD/hourly and work fully remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice.
Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality.
Contribute across a range of projects based on your skills, interests, and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment.
Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another.
Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards.
Nice to Have
Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines.
Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.
Curiosity about AI systems, machine learning, or creative technology tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
IT Help Desk Analyst + Jr. Encompass Administrator
Work from home job in Livonia, MI
Hybrid Role: IT Help Desk Analyst + Jr. Encompass Administrator
Employment Type: Full-Time
Department: Information Technology
Reports To: Director of Technology
About Success Mortgage Partners
Success Mortgage Partners (SMP) is a fast-paced, family-valued, and service-driven independent mortgage lender committed to empowering employees through collaboration, innovation, and technology. We support both corporate staff and partner branches nationwide, providing exceptional internal service so that our teams can deliver exceptional service to borrowers and referral partners.
Position Overview
This hybrid position combines Level 1-2 IT Help Desk Support with Jr. Encompass Administration, creating a unique opportunity for a technically skilled mortgage professional to support day-to-day IT needs while also contributing to the ongoing optimization of our Loan Origination System (LOS), Encompass.
The ideal candidate brings experience supporting mortgage users, troubleshooting LOS workflows, managing systems access, and resolving both software and hardware issues in a timely and customer-focused manner.
Key Responsibilities
Encompass Jr. Administrator Responsibilities
Provide advanced help desk support and troubleshooting for the Encompass LOS, including issues involving users, workflows, integrations, and third-party vendors.
Assist with user support related to mortgage origination tasks and LOS operations with professionalism, urgency, and attention to compliance and software best practices.
Support Corporate Trainers and collaborate with Encompass administrators and developers on enhancements, automation, and system improvements.
Support, maintain, and troubleshoot vendor permissions and access (DU, LPA, FHA Connection, GUS, credit providers, etc.).
IT Help Desk Responsibilities
Provide Level 1 & Level 2 technical support via phone, email, ticketing, and remote/in-person assistance.
Troubleshoot issues related to:
Active Directory & user accounts
Windows 10/11, computers, docks, peripherals
Microsoft 365, Teams, OneDrive, Outlook
VPN connectivity, MFA resets, OKTA
VOIP solutions (RingCentral, Teams)
Networking basics: DHCP, DNS, IP addressing
SharePoint and OneDrive file access/permissions
Adobe Acrobat/Reader
Manage tickets, escalate when necessary, and ensure timely resolution of user issues.
Perform new computer deployments, remote user setup support, and system upgrades.
Qualifications
Required
Minimum 3 years mortgage industry experience, directly supporting mortgage users, systems, or workflows.
Minimum 2 years IT help desk experience (Level 1-2), including AD, Windows OS, networking basics, and Microsoft 365.
At least 3 years supporting Encompass LOS or other mortgage systems.
Ability to troubleshoot, research, and resolve both technical and LOS issues with urgency and professionalism.
Strong customer service, communication, documentation, and organizational skills.
Preferred
Experience supporting Encompass administration, configurations, or automation.
Experience with OKTA SSO/MFA, Fortinet, Proofpoint, or CrowdStrike.
Familiarity with LOS integrations and mortgage workflow optimization.
Ticketing system experience (FreshDesk or similar).
Former mortgage processors, loan partners, or similar roles with high technical aptitude are strongly encouraged.
Working Conditions
This is a hybrid role based out of SMP's Livonia, MI office. Most work can be performed remotely; however, onsite presence and occasional travel may be required for project, training, or support needs.
Territory Sales Manager
Work from home job in Detroit, MI
Join our hand-selected DRIVEN TEAM of extraordinary human beings. Join our MISSION of SERVING PATIENTS WITH EXCELLENCE.
Our Territory Manager will help us grow and serve our patients and our team of high achievers through spreading our message and products to help positively impact patients' lives.
What you will LOVE to do…
• Carrying a FOCUSED line of products to reduce patient pain and edema. • Help accounts understand the importance of these products in the marketplace and establish new business along the way. There will be PLENTY of opportunities to learn and grow.
• You will help us serve our patients well by ensuring patients are trained, supported, and cared for with excellence.
YOU'RE THE HIGH-ACHIEVER WE'RE LOOKING FOR IF…
You are excited to serve every day and make a positive impact on others.
You are eager to continuously learn and grow individually and within our team.
You are flexible and resilient when faced with a multitude of demands on your attention.
You are often described as self-disciplined and a problem solver by your friends and family.
You aren't afraid to take ownership and voice opinions that make something better.
You get excited to do impactful, hard work.
You enjoy serving others and supporting them on their journey.
You are proactive and a team player.
You hold yourself to a high standard.
You are positive, motivated, and a quick learner.
You have a “figure it out” attitude about new projects or tasks you haven't done before.
Prior sales/service experience is helpful, but not required.
Computer and internet access is required.
Full-time
Physical Requirements:
Ability to lift and carry large or oddly shaped packages weighing up to 40 lbs.
Frequent standing, bending, and moving may be required.
Compensation: BETTER than competitive with bonuses and unlimited growth opportunities. Commission Only.
As an independent contractor you will get to experience all of the benefits listed above along with flexibility of schedule, work from home option, freedom to design your work around your life, and tax benefits all while working on a high paced, high growth team. Average commission ranges: $60,000-$150,000.
NOTE: HIGH-ACHIEVERS ONLY
Please do not apply for this position unless you can prove through documentation that you are a well-versed Territory Manager. This is a highly coveted, flexible position with a huge opportunity for growth and we will only settle for an A-Player.
Are You THE EXCEPTION?
If so, submit your application. We can promise you; it will be unlike any place you have worked before.
Internal Audit
Work from home job in Taylor, MI
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Location:
Austin,TX, Hsinchu,TWN, Singapore,SGP
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .
Key Responsibilities
Execute audit programs within defined project timelines, handling high complexity, risk, and subjective judgment. Work independently with periodic review and follow-up.
Participate in audit planning for assigned operational audits or advisory projects. Conduct process interviews and walkthroughs, document key attributes, and strive to become a subject matter expert in scope areas. Refine standards and support junior auditors during planning.
Conduct audit fieldwork in accordance with GIA and IIA standards. Apply the project RACI framework to meet objectives, design testing attribuet per assigned scopes, ensure work papers are complete, and maintain quality and re-performance standards. Contribute to the development of audit methodologies and templates, and recommend scope adjustments based on professional judgment.
Identify audit findings within assigned scope. Review methodology, evidence, and conclusions with the Project Manager. Draft findings using standard formats and consolidate reports. Present findings to stakeholders, project teams, and the CAE. Support junior auditors in issue resolution.
Ensures work papers and scope descriptions are complete in AuditBoard.
Support timely receipt of management action plans and ensure all follow-up actions are completed for audit closure.
Track audit findings quarterly to monitor remediation status, gather evidence, and report progress to the Project Manager and CAE until full closure.
Lead small-scale operational audit or advisory projects, ensuring alignment with audit objectives and stakeholder expectations.
Conduct SOX testing and update the PMO on issue status. May lead SOX engagements for specific control areas.
Functional Knowledge
Demonstrates strong conceptual and practical expertise in own discipline, with foundational understanding of related areas.
Business Expertise
Applies knowledge of best practices and understands how own area integrates with others. Maintains awareness of competitive landscape and market differentiators.
Leadership
Serves as a resource for less experienced colleagues. May lead small-scale projects with manageable risk and resource requirements.
Problem Solving
Resolves complex issues by applying new perspectives to existing solutions. Exercises sound judgment based on analysis from multiple information sources.
Interpersonal Skills
Influences a broad range of business stakeholders through audit findings and proactive relationship management, driving alignment and remediation across functions.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Work from Home - Need Extra Cash??
Work from home job in Redford, MI
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Senior Project Manager (Banking Risk, Compliance & SOX)
Work from home job in Auburn Hills, MI
Why work at OpTech?
OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today!
Project Manager - Banking Risk, Compliance & SOX
Location: Hybrid (3 days a week) in either Auburn Hills, MI or Frisco, TX
Type: Contract with options to extend or be hired directly
Industry: Banking / Financial Services
Job Summary
We are seeking an experienced Project Manager with strong SOX, Risk, and Compliance experience in the Banking sector. This role will lead end-to-end project delivery across regulatory compliance, internal controls, audit readiness, and risk initiatives. The ideal candidate has hands-on experience working with banking processes, regulatory requirements, and cross-functional teams in a financial institution.
Key Responsibilities
Lead end-to-end project management for SOX, audit, risk, and compliance initiatives.
Manage full SOX lifecycle activities, including scoping, walkthroughs, documentation, testing coordination, and remediation.
Partner with Internal Audit, Risk, Compliance, Finance, IT, and business lines to support regulatory expectations (SOX 404/302, OCC, FRB, FDIC, FFIEC).
Drive risk assessments, control gap analysis, remediation plans, and process improvements.
Coordinate and support internal/external audits and regulatory exams.
Develop project plans, RAID logs, timelines, and executive reporting dashboards.
Ensure documentation accuracy and compliance with internal control frameworks (COSO, COBIT).
Facilitate stakeholder meetings, workshops, and cross-functional governance sessions.
Required Qualifications
5-10+ years of experience in Project Management within Banking or Financial Services.
Strong background in SOX, Risk Management, Internal Controls, Audit, or Regulatory Compliance.
Experience with key banking processes (e.g., Lending, Deposits, Payments, Treasury, Financial Reporting, Core Banking Systems).
Solid understanding of SOX 404/302, ITGCs, and banking regulatory frameworks (OCC, FRB, FDIC, FFIEC).
Proven ability to manage multiple projects with competing priorities.
Excellent communication, documentation, and stakeholder-management skills.
Proficiency with project tools such as Jira, MS Project, Confluence, or Smartsheet.
Preferred Qualifications
Certifications: PMP, CISA, CRISC, CIA, CRCM, or similar.
Experience supporting OCC/FRB/FDIC regulatory exams.
Familiarity with NIST, ISO 27001, SOC 1/2, or cybersecurity control frameworks.
Background in Lean/Six Sigma or process improvement methodologies.
Key Competencies
Strong analytical and problem-solving ability.
Detail-oriented with rigorous documentation skills.
Able to work across all three lines of defense.
Skilled in building consensus and influencing stakeholders.
OpTech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Work From Home -Remote Writing Specialist
Work from home job in Rochester Hills, MI
Earn up to $16 USD/hourly and work fully remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice.
Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality.
Contribute across a range of projects based on your skills, interests, and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment.
Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another.
Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards.
Nice to Have
Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines.
Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.
Curiosity about AI systems, machine learning, or creative technology tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Work from Home - Need Extra Cash??
Work from home job in Dearborn, MI
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Construction Scheduler
Work from home job in Dearborn Heights, MI
Job Description
Salary Range: $80,000-$95,000 DOE Period of Performance: 12 months after award
Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc.
Position/Project Overview:
Project Solutions Inc. Is seeking a highly skilled Scheduler to support the U.S. Army Corps of Engineers (USACE), Detroit District, in scheduling and project controls for the St. Mary's River Project. This role will primarily be performed remotely, providing professional scheduling services for up to 25 concurrent construction and maintenance projects managed by the USACE Detroit District. The Scheduler will develop, maintain, and analyze project schedules; support project planning and execution; and coordinate closely with USACE Project Delivery Teams (PDTs).The position requires periodic travel (up to five site visits) to the St. Mary's River Project Office in Sault Ste. Marie, Michigan.
This role is contingent upon award of project.
Responsibilities and Duties:
Develop, maintain, and update detailed Primavera P6 and Microsoft Project schedules to support planning, execution, and control of up to 25 projects.
Build Work Breakdown Structures (WBS) and integrate cost and schedule data as required.
Conduct critical path method (CPM) analysis, rolling-wave planning, and resource planning.
Coordinate closely with USACE project managers to ensure schedule accuracy and alignment with project objectives.
Prepare and deliver monthly combined schedule status reports, including narrative updates, milestone progress, delays, and change request documentation.
Attend weekly virtual coordination meetings with project managers to gather updates and resolve scheduling issues.
Support preparation of schedule reporting, briefings, metrics, and data visualizations for internal and external stakeholders.
Ensure compliance with USACE scheduling standards, policies, and documentation requirements.
Perform monthly schedule reviews and updates per USACE Program Execution Guidance.
Attend up to five site visits during the period of performance to receive government-furnished equipment, validate schedules, coordinate with USACE personnel, and support project closeout.
Maintain accurate documentation, including schedule files, progress records, and correspondence.
Required Education, Knowledge and Skills:
Bachelor's degree in Engineering, Construction Management, Project Management, or a related field; OR equivalent relevant experience preferred.
Minimum 5 years of experience in project scheduling or project controls preferred.
Expert proficiency with Primavera P6, Microsoft Project, and Microsoft Office Suite.
Strong knowledge of CPM scheduling, schedule logic, resource loading, and rolling-wave planning.
Demonstrated experience supporting federal or USACE projects
Ability to analyze schedule performance, identify variance drivers, and develop corrective actions.
PMI-SP, PSP, or other recognized scheduling certification preferred.
Experience preparing QCPs, monthly project reports, or government submittals preferred.
Strong written and verbal communication skills, especially in developing schedule narratives and briefings.
Ability to work independently, collaborate virtually, and coordinate with multidisciplinary teams.
Willingness and ability to travel to Sault Ste. Marie, MI, for onsite visits (up to five trips).
Valid driver's license.
What Does PSI Offer You?
Three options for medical plans plus dental and vision insurance offerings
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Remote AI Writing Evaluator
Work from home job in Dearborn Heights, MI
Earn up to $16 USD/hourly and work fully remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice.
Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality.
Contribute across a range of projects based on your skills, interests, and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment.
Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another.
Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards.
Nice to Have
Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines.
Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.
Curiosity about AI systems, machine learning, or creative technology tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Inbound Virtual Customer Service Agent
Work from home job in Warren, MI
We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script
s
and independently preparing for the calls you take, these types of calls should be easy for you!
Job Description
ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.
As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.
Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.
If you are interested in becoming an ACD Direct Certified Agent please visit *********************
Qualifications
Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.
Additional Information
We look forward to hearing from you!
Register online at *********************
Real Time Analyst
Work from home job in Farmington Hills, MI
Real-Time Analyst (RTA)
Do you thrive in a fast-paced environment where your quick decisions and sharp analysis directly impact member experience? Join our team as a Real-Time Analyst (RTA) and become the heartbeat of our contact center operations.
As the central command for intraday performance, you'll monitor live conditions, adjust staffing, and communicate critical updates to ensure our members receive timely, exceptional service across phone, chat, and digital channels. This is the perfect opportunity for someone with strong analytical skills, a keen eye for detail, and the ability to stay cool under pressure.
What You'll Do
Optimize Service Levels: Monitor real-time call, chat, and email queues to keep service levels, ASA, and occupancy goals on track.
Manage Intraday Staffing: Adjust schedules, breaks, or queue assignments to respond quickly to spikes in volume or staffing gaps.
Track Adherence: Ensure team members are following schedules and escalate significant deviations as needed.
Analyze Trends: Review intraday data, publish dashboards and hourly reports, and recommend adjustments to forecasts or staffing plans.
Collaborate & Communicate: Act as the bridge between workforce planning, operations, and leadership during the day.
Incident Response: Be the first line of response during outages, spikes, or system issues by activating protocols and supporting recovery efforts.
What We're Looking For
Education & Experience:
Associate or Bachelor's degree in Business, Finance, Operations, or related field preferred.
2+ years of contact center experience, ideally in workforce management or operations support.
Experience with workforce management platforms such as NICE, Verint, or Calabrio.
Technical Skills:
Strong Excel and reporting skills.
Familiarity with telephony systems (e.g., Five9, Genesys, Avaya).
Solid understanding of ACD metrics, service levels, and staffing models.
Soft Skills:
Excellent communication and stakeholder management.
Analytical mindset with attention to detail.
Ability to multitask in a high-pressure environment.
Adaptability when conditions shift.
Why Join Us?
Hybrid or remote work flexibility (based on business needs).
Opportunity to make a direct impact on member experience every single day.
Work in a collaborative environment where your insights are valued.
Professional growth in workforce planning and contact center operations.
Key Success Measures
% of intervals meeting service level targets
Schedule adherence accuracy
Speed of response to intraday changes
Clear, timely communication during escalations
Accuracy and integrity of real-time reporting
👉 Ready to play a critical role in keeping our contact center running at its best? Apply today and help us deliver the service excellence our members deserve!
Auto-ApplyRemote Writing Specialist
Work from home job in Clawson, MI
Earn up to $16 USD/hourly and work fully remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice.
Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality.
Contribute across a range of projects based on your skills, interests, and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment.
Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another.
Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards.
Nice to Have
Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines.
Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.
Curiosity about AI systems, machine learning, or creative technology tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Remote Medical Scribe
Work from home job in Detroit, MI
Job DescriptionDescription
Become a Medical Scribe First
Scribe-X offers unparalleled clinical experience and preparation for medical school.
Receive extensive paid training that will help you master EMR systems and patient documentation procedures.
Develop professional mentorships as you work one-on-one with providers.
Gain patient contact hours and letters of recommendation that will make your applications stand out.
Work for a company that understands the med school application process and supports your healthcare goals.
Anyone looking to begin a career in medicine (MD, DO, PA, NP, or RN) should consider becoming a medical scribe first!
Summary of Position Description:The Scribe-X medical scribe is a critical member of the patient care team. Medical scribes will work side-by-side a healthcare provider to document patient encounters in real-time. Medical scribe training is provided to all scribes to assure they are prepared to support their assigned provider(s).
Duties of a Medical Scribe
Perform chart preparation per clinic protocol
Accompany the provider in all scheduled patient visits
Document the patient history, physical exam, procedures, and patient plan, as performed by the provider
Remind provider of relevant quality metrics when appropriate, documenting to support quality metrics
Enter laboratory and radiographic studies, as ordered by the provider
Enter in medication orders, as dictated by the provider
Document and print instructions for the patient
Review completed charts with the provider between patients or at the completion of shift
Update provider preference and clinic preference documents as necessary
Education and Skills
Excellent verbal and written English skills
Strong computer skills with the ability to learn and navigate new software quickly
Healthcare track (e.g. pre-med, pre-PA, pre-nursing) is preferred
Bachelor's degree strongly preferred with a GPA of 3.00 or greater
High School diploma or equivalent required
If no college degree, 3+ years of full time work experience strongly preferred
Most assignments require a typing speed of at least 60 WPM
Some assignments require a typing speed of at least 80 WPM
Full-time availability required, Monday-Friday.
Spanish-speakers are eligible for a higher pay.
Benefits
Opportunity for letters of recommendation from providers
Gain patient contact hours
Paid time-off on an accrual basis
Up to $150/month reimbursement for a healthcare plan
Pay Structure:
$11/hour - No scribe experience
$12/hour - 6+ months scribe experience
$14-17/hour - Lead scribe (1+ year scribe experience required)
+ $1/hour for fluent Spanish-speaking candidates
Flex Sales Fair Consultant - Work from Home
Work from home job in Detroit, MI
Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together.
At Scholastic Book Fairs, we bring “the best school day of the year” in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started…
We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family.
We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off.
In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives.
Base Hourly Range:
$22.00 to $26.00
Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people.
Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available.
JOB RESPONSIBILITIES
Revenue Growth:
Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory.
Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth.
Customer Account Maintenance and Growth:
Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges.
Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts.
Relationship Building:
Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations.
Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives.
Territory Management:
Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting.
Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance.
Market Intelligence:
Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks.
Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives.
Qualifications
Knowledge, Skills, and Abilities:
Sales Acumen:
Understanding of sales techniques, negotiation skills, and closing strategies.
Knowledge of industry trends, market dynamics, and competitive landscape.
Customer Relationship Management:
Ability to build and maintain strong relationships with customers.
Skill in identifying customer needs and presenting solutions effectively.
Communication Skills:
Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building.
Ability to convey complex information in a clear and concise manner.
Time Management and Organization:
Strong time management skills and ability to prioritize tasks effectively.
Capacity to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to execute a vision, manage multiple priorities, and achieve results.
Additional Skills
Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet.
Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers.
Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC.
Experience:
Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service.
Proven track record of success in sales, with a focus on revenue growth and customer relationship management.
Education:
Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field.
Time Type:Full time Job Type:Regular SeasonalJob Family Group:SalesLocation Region/State:FloridaEEO Statement:
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster
EEO Scholastic Policy Statement
Pay Transparency Provision
Auto-ApplyContract Performance Manager
Work from home job in Detroit, MI
Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You'll be part of a team that embraces your drive, your curiosity, and your unique ideas and perspectives. Most importantly, you'll share in our pride and purpose that affects the lives of millions around the world!
As a Contract Performance Manager, you will have a major impact on GE Aerospace profitability through owning overall contract performance, inclusive of total cost of ownership via safety, quality, on time delivery, unit price, and supplier relationship management.
This role is responsible for ownership of contract productivity and overall supplier accountability in the Global Machining & Fabrications commodity. In this role, you will create and lead operational rhythms with internal and external stakeholders to drive mutually successful outcomes for GE and GE partners. You will provide the necessary support on pre- and post-contractual administration & management, terms & conditions (T&Cs) of the contract, and the management of claims. The role requires cross-functional leadership capability and has autonomy within your respective supply base. Plus, high levels of evaluative judgment and operational acumen are required to achieve outcomes.
This role is based out of Headquarters in Evendale, OH.
Open to a remote opportunity (preference to central & eastern time zone to be near GE Aerospace sites/suppliers).
**Job Description**
**Roles and Responsibilities**
+ This role supports the Global Machining & Fabrication Commodity portfolio and will report to the Contract Performance Manager Staff Manager or the Commodity Executive depending on Suppliers assigned.
+ Responsible for maximizing contract performance, while maintaining supplier relationships
+ Ownership for the productivity of assigned contracts through cost reduction, cost avoidance, income generation, and working capital savings Owns management of existing contracts to measure performance of contractual T&Cs against expectations (i.e. bid vs did process), identify gaps or opportunities, and manage cross functional team actions (i.e. cost recovery, terminations, productivity clauses, premiums, etc.) to maximize contractual productivity and performance
+ Accountable for supplier performance inclusive of safety, compliance, quality, delivery, commercial, readiness and all elements within these areas (i.e. WIP Health, commits, payables, tooling, etc.)
+ Where supplier performance does not meet expectations, responsible to drive cross functional problem solving and structured action plans for improvement
+ Leads cross functional teams to manage supplier relationships
+ Acts as chief negotiator in significant deals. And leads negotiations among the working team including, but not limited to sourcing colleagues, legal, finance, compliance, engineering, quality, manufacturing operations, product lines, customers, and suppliers
+ Leads and is accountable for business approvals, supply award, and contract authoring
+ Owns supplier relationships by driving business reviews on a regular cadence, with the responsibility to escalation frequency & attendance as defined by standard work
+ Assure timely resolution of supplier issues for assigned contracts
+ Function as liaison between internal organizations and suppliers for assigned contracts
+ In partnership with cross-functional teams, interprets internal and external business challenges and recommends best practices to improve products, processes, or services. Utilizes understanding of industry trends to inform decision making process.
+ Leads others to find creative solutions within complex contractual landscape with an emphasis on commercial value generation using all available currencies
+ Has the ability to evaluate quality of information received and questions conflicting data for analysis
+ Uses multiple internal and external resources outside of own function to help arrive at a decision
+ **Travel up to 25% required**
**Required Qualifications**
+ Bachelor's degree from an accredited university or college
+ Minimum 5 years of experience in Commercial Operations, Sourcing/ Procurement, Supplier Relationship Management, Sales, Supply Chain or Contract Management roles
**Desired Characteristics**
+ Demonstrated significant commercial leadership, and experienced in negotiating large, complex deals
+ Experienced in drafting, negotiating, and closing contracts, including business and legal terms
+ Acts with humility, seeks perspective of others, and creates an inclusive culture
+ Delivers with focus on key business objectives, working across large matrixed organizations
+ Leads with transparency to reach the best mutual outcomes for GE and GE partners
+ Demonstrated ability in leveraging creative commercial solutions and coaching the team to achieve the same
+ Demonstrated ability to build strong internal and external relationship
+ Strong communication skills
+ Strong interpersonal and leadership skills
+ Demonstrated ability to analyze and resolve problems
+ Demonstrated ability to lead programs / projects
+ Ability to document, plan, market, and execute programs
+ Established project management skills
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
The base pay range for this position is 130,000.00 - 160,000.00. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on **December 23** **, 2025** .
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Work From Home -Remote Writing Coach
Work from home job in Garden City, MI
Earn up to $16 USD/hourly and work fully remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice.
Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality.
Contribute across a range of projects based on your skills, interests, and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment.
Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another.
Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards.
Nice to Have
Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines.
Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.
Curiosity about AI systems, machine learning, or creative technology tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Client Access Specialist
Work from home job in Detroit, MI
Job Title: Client Access Specialist
Department: Centralized Patient Access
Reports To: Client Access Manager
FLSA Status: non-Exempt
Client Access Specialists will provide exceptional customer service and knowledge of NSO's programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills.
This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics.
Requirements and Duties
Answer high volume of phone calls, route, and respond appropriately
Schedule appointments for consumers
Confirm upcoming appointment times and reschedule if necessary
Monitor clinician calendars and schedule appointments
Perform insurance verification and confirm consumer demographic and contact information
Register new consumers in the electronic medical records system
Monitor for referrals and conduct follow up activities
Perform other clerical duties such as filing, photocopying, transcribing and faxing
Manage patient demographic and personal information.
Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations.
Compile, verify, type, file medical records, correspondence, and reports
Update records upon receipt of new information
Assist with departmental / unit audits and investigations.
Distribute medical charts to the appropriate departments / units within NSO.
Maintain quality and accurate records by following NSO procedures.
Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner.
Ensure all medical records are protected and kept confidential
Other duties as assigned.
Work Environment
Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties.
The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients.
Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing.
Must be able to lift up to 15lbs on occasion
Seeing/vision, talking/speaking and listening/hearing are continuously required.
Frequently required to sit & stand during working hours Frequently required to sit, walk or drive.
Occasionally required to travel between work locations.
Requirements
Qualifications:
Education : High School Diploma or equivalent
Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role
Additional Requirements
Proficiency in MS Office (Word, Excel, PowerPoint & Outlook)
Proficiency in electronic medical records systems
Ability to learn additional software
Proficiency in general office equipment (PC, printer/fax/copier, telephony system)
Proficiency in data entry, filing
Valid Michigan Driver's license/access to private transportation.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Experience working remotely and proficient with software/tools related to remote work.
Experience working with data in all forms including electronic formats and databases.
Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous.
E.E.O.C. Statement
The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time.
NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status
Auto-ApplyNetwork Operation Engineer - based in Taylor, MI
Work from home job in Taylor, MI
Job Description
Allbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties.
With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties.
Job Summary
Take the lead in the project staging process, operating independently to design and prepare network hardware and software infrastructure for project installations. Mentor other team members, working cross functionally as appropriate and support efforts to perform knowledge transfer activities to expand the staging, product, and sales engineering team specialization.
Successful completion of a bachelor's degree and six years of customer-facing experience in a similar role, with a preference to have experience in the hospitality sector. Must be skilled in configuring and troubleshooting: LAN/WAN and digital switching technologies, software, hardware and servers, routers, modems, wireless, TCP/IP and QoS hardware and software. Must be well-versed in secure network operations practice and theory, with demonstrated knowledge and application to troubleshoot and diagnose computer hardware and software issues, networking, and VoIP equipment.
This is an exempt role and is a member of the Project Management, Full Tech Department reporting directly to the Director, Technology Solutions with a work location of Taylor, MI.
Allbridge is currently operating under a hybrid work model, allowing colleagues the opportunity to connect with others in person and the flexibility to work remotely. For some business groups and positions, job function requirements may require more time at the primary work location, while greater flexibility may be in place for others.
Essential Job Functions and Responsibilities
Serve as primary remote/onsite (as needed) engineer for any Building System/Managed Services (BOH) type projects.
Serve as a lead for staging and training others on Building System/Managed Services staging best practices.
Position must reside and be based out of the Detroit Warehouse location.
This position would also be available; as time permits; to also provide back up support for the Building Systems/Managed Services (BOH) Tech Support team if there are spikes in support needs.
Take the lead in the project staging process, operating independently to design and prepare secure network hardware and software infrastructure for project installations.
Mentor other team members, working cross functionally as appropriate to support efforts to perform knowledge transfer activities to expand the staging, product, and sales engineering team specialization.
As applicable, design network architectures by building virtual LANs, IP Address schemes, and firewall configurations to establish secure networks considering both VLANs and IP schemes.
Work independently to accurately perform building systems design and documentation from a bill of materials document, preparing supporting resources for installation and support teams.
With limited oversight and supervision, accurately configure and activate as appropriate CCTV cameras and NVRs, network equipment, virtual servers, A/V equipment, and other software apps (i.e., email, AD, O365, etc.).Develop technical documentation and standard operational procedures, per company standards.
Working as a subject matter expert, as needed remotely provide tech support to resolve customer and service desk network challenges as needed.
Work closely with the warehouse team members, communicating inventory and team logistics, setting expectations for timely and effective project deliveries. In all cases perform all work in support of occupational health, safety and health, security, and business continuity planning.
Oversee, coordinate, direct, and train the warehouse team to ensure timely completion of work to meet demands of the business,performingdaily quality assurance checks, maximize efficiencies, cross training, safety, and inventory adjustments as needed.
Monitor and maintain network equipment in support of optimal availability, security, and integrity, performing daily, weekly, monthly, etc. reporting on key network infrastructure, escalating incidents as needed. Has authority to communicate operational impacts and provide customer support to authorized hotel and technology operations managers.
Proactively initiates testing and deploying updates to network infrastructure including critical firmware and operating system patches.
Work in collaboration with the project management and field installation teams, to effectively andtimelyprepare project equipment per contract specifications. As needed, receive, unpack, label, configure, and stage network hardware equipment, including switches, Wi-Fi, firewalls, and servers.
Responsible for day-to-day support within the function taking ownership of job performance, seeking direction to improve, applying feedback, aligning with others, and working as a team player to deliver an exceptional customer experience at every interaction. Develop andmaintainsexcellent working relationships with internal teams, striving to enhance the level ofmutual cooperation.
Conform to the highest professional standards, escalating recommendations in support of scalable business needs,remainingcurious with an aptitude to research, implement, and adapt to innovative solutions.
Work independently to creatively build internal/external customer respect and loyalty,identifyandutilizeeffective communication channels and methods, while adaptingthe communicationto the level and experience of the audience.
Establish andmaintaineffective relationships with internal teams, customers, vendors, and other stakeholders to gaintheir trustand respect.
Strive to always be service-driven and responsive to all stakeholders, consistently delivering high quality results.
Deliverstimelywork products, following company operating procedures and best practices. Takes initiative to collaborate with the team, internal clients, and customers asappropriate, andidentifiesand takes advantage of opportunities toaccomplishmultipleobjectives.
Accepts ownership and accountability of position responsibilities and consistently strives to deliver innovative results for internal teams and customers thatestablishtrust,high standards, credibility, and quality performance.
Consistently integrates Albridge's core values into their everyday habits by treating all customers, internal andexternal, professionally, honestly, and respectfully.
Required Qualifications
Successful completion of a bachelor's degree from an accredited university (or international equivalent) in computer science, information technology, network engineering, cybersecurity, management, or another related field preferred.
Must have at least 6 years of customer-facing experience in a similar role, with a preference to have experience in the hospitality sector.
Must be skilled in configuring and troubleshooting: LAN/WAN and digital switching technologies, software, hardware and servers, routers, modems, wireless, TCP/IP and QoS hardware and software.
Must be well-versed insecurenetwork operations practice and theory, withdemonstratedknowledge and application to troubleshoot and diagnose computer hardware and software issues, networking,and VoIP equipment.
Professional designation inat leastonetechnology product:EnGenius, Ruckus, Aruba, Fortinet,WatchGuard,or relatedhardwaredemonstratingmastery of the practical, technical, and operational aspects ofdata, voice, video, and networking.
Must be able to work effectively as a team member in afast paced, and high-volume work environment,operatingwitha high levelof detail and conscientiousness.Usesnew informationor approaches to overcome major resistance or objections.
Demonstrates technical and/or professionalproficiencyinenterprise level data, voice, and video networking technology,proactivelyadjusting fordifficulties, and completingobjectivesefficiently.
Mustpossessexcellent written and verbal communication skills, both technically and interpersonally in the English language. Exhibits openness to receiving and responding to constructive feedback.
Clearly communicates timelines and expectations to team members, making decisionsin a timely mannerwhen the options areclearand there is little pressure or risk.
Demonstrated aptitude to become proficient in and to meet and / or exceed job expectationsoperatingwith a willingness to learn and gainproficiency.
Proven ability to understand and apply company resourcesin accordance withcompany policy, standards, and best practices.
Must have a demonstrated ability tooperatewith a high sense of urgency, professionalism, integrity, collaboration, and ethics.
Supports the team in building value through creativity and ingenuity, providing leading edge and cost-effective solutions considering new methods to drive the customer advantage.
Demonstrated intermediate level PC skills with the ability to effectivelyoperatewithin a Windows Operating System and Windows based programs such as Microsoft Excel, Word, Outlook, SharePoint, Teams, and Project.
Mustbe authorized towork in the United States without sponsorship.
Must be able and remain flexible to travel to various current and prospective customer, sales, and project locations-domestic and international, as needed.
Workplace Benefits We Offer
In addition to earnings and other incentives, Allbridge offers a comprehensive package of benefits, based on eligibility, typically for regular, full-time positions, some of which includes:
Medical and Prescription options, Dental, Orthodontics and Vision Plans
Rich HSA company-funded options and Flexible Spending accounts
100% Company paid premiums for Short Term Disability
Life and Accidental Death and Dismemberment insurance Plan options
Supplemental Insurance Plan options
401(k) Profit-Sharing Retirement plan
Flexible Paid Time Off after 60 days of employment
Paid Holidays, per Employee Handbook
Work culture supportive of diversity and inclusion
Equal Opportunity Employer Statement:
Allbridge is an Equal Opportunity Employer. Allbridge does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Sales Representative, Inbound Remote
Work from home job in Detroit, MI
Description Now Hiring: Future Remote Inside Sales Representatives!
Apply Today - Classes Start January 2026!
Are you ready to launch a rewarding career in insurance sales? We're inviting motivated, people-focused individuals to apply in advance for our Inside Sales Representative training opportunities beginning in January 2026.
Key Dates
Licensed Class Begins: January 12, 2026
Unlicensed Class Begins: January 26, 2026
Why Liberty Mutual?
Pay Details:
Starting base salary is $45K with opportunity for growth.
Average earnings range from $55K-$75K through a combination of base salary and generous commission.
Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Pennsylvania, Virginia, Michigan, Maryland, New Hampshire, Ohio & Kentucky. Applicants must reside within these specified locations to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
Comprehensive medical benefits from Day 1.
No cold calls, all incoming warm leads.
Opportunities for rewards and recognition.
Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service.
Qualifications
2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
Strong, engaging interpersonal and persuasion skills needed to close sales.
Ability to communicate well to both prospects and customers.
Excellent analytical, decision-making and organizational skills.
Strong typing capabilities and PC proficiency.
Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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