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The differences between guest relations managers and public relations managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a guest relations manager, becoming a public relations manager takes usually requires 2-4 years. Additionally, a public relations manager has an average salary of $91,426, which is higher than the $54,168 average annual salary of a guest relations manager.
The top three skills for a guest relations manager include guest relations, reservations and customer service. The most important skills for a public relations manager are press releases, web content, and pr campaigns.
| Guest Relations Manager | Public Relations Manager | |
| Yearly salary | $54,168 | $91,426 |
| Hourly rate | $26.04 | $43.95 |
| Growth rate | 8% | 8% |
| Number of jobs | 52,510 | 35,273 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 79% |
| Average age | 47 | 42 |
| Years of experience | 6 | 4 |
Guest relations managers are in charge of providing an immaculate, professional, superior, and top-quality guest service experience. Their tasks include assessing customers' feedback and providing strategic management to continuously enhance the general rating. Also, the answer to the needs of the guests and predict the unexplicit ones. Additionally, they direct a guest relation team to make sure compliance with standards and operating protocols are implemented. Guest relations managers should be able to communicate well, resolve problems efficiently, and has strong leadership as well as a sense of responsibility skills.
A public relations manager is responsible for monitoring the public relations department to boost its brand image and attract potential clients through press releases and media coverage. They work closely with the marketing team, developing marketing campaigns and promotional strategies for creating brand awareness. Public relations managers maintain the company's presence on various social media platforms, responding to the customers' inquiries and concerns regarding the company's goods and services. A public relations manager must have excellent communication and leadership skills, especially in identifying business opportunities to increase revenues and profitability.
Guest relations managers and public relations managers have different pay scales, as shown below.
| Guest Relations Manager | Public Relations Manager | |
| Average salary | $54,168 | $91,426 |
| Salary range | Between $36,000 And $80,000 | Between $64,000 And $128,000 |
| Highest paying City | Washington, DC | Las Vegas, NV |
| Highest paying state | New York | Nevada |
| Best paying company | Yale University | |
| Best paying industry | Hospitality | Technology |
There are a few differences between a guest relations manager and a public relations manager in terms of educational background:
| Guest Relations Manager | Public Relations Manager | |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 79% |
| Most common major | Business | Communication |
| Most common college | Cornell University | Northwestern University |
Here are the differences between guest relations managers' and public relations managers' demographics:
| Guest Relations Manager | Public Relations Manager | |
| Average age | 47 | 42 |
| Gender ratio | Male, 38.9% Female, 61.1% | Male, 34.5% Female, 65.5% |
| Race ratio | Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 19.0% Asian, 5.5% White, 59.9% American Indian and Alaska Native, 0.6% | Black or African American, 5.9% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 16% |