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Guest relations manager vs public relations manager

The differences between guest relations managers and public relations managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a guest relations manager, becoming a public relations manager takes usually requires 2-4 years. Additionally, a public relations manager has an average salary of $91,426, which is higher than the $54,168 average annual salary of a guest relations manager.

The top three skills for a guest relations manager include guest relations, reservations and customer service. The most important skills for a public relations manager are press releases, web content, and pr campaigns.

Guest relations manager vs public relations manager overview

Guest Relations ManagerPublic Relations Manager
Yearly salary$54,168$91,426
Hourly rate$26.04$43.95
Growth rate8%8%
Number of jobs52,51035,273
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 79%
Average age4742
Years of experience64

What does a guest relations manager do?

Guest relations managers are in charge of providing an immaculate, professional, superior, and top-quality guest service experience. Their tasks include assessing customers' feedback and providing strategic management to continuously enhance the general rating. Also, the answer to the needs of the guests and predict the unexplicit ones. Additionally, they direct a guest relation team to make sure compliance with standards and operating protocols are implemented. Guest relations managers should be able to communicate well, resolve problems efficiently, and has strong leadership as well as a sense of responsibility skills.

What does a public relations manager do?

A public relations manager is responsible for monitoring the public relations department to boost its brand image and attract potential clients through press releases and media coverage. They work closely with the marketing team, developing marketing campaigns and promotional strategies for creating brand awareness. Public relations managers maintain the company's presence on various social media platforms, responding to the customers' inquiries and concerns regarding the company's goods and services. A public relations manager must have excellent communication and leadership skills, especially in identifying business opportunities to increase revenues and profitability.

Guest relations manager vs public relations manager salary

Guest relations managers and public relations managers have different pay scales, as shown below.

Guest Relations ManagerPublic Relations Manager
Average salary$54,168$91,426
Salary rangeBetween $36,000 And $80,000Between $64,000 And $128,000
Highest paying CityWashington, DCLas Vegas, NV
Highest paying stateNew YorkNevada
Best paying companyYale UniversityGoogle
Best paying industryHospitalityTechnology

Differences between guest relations manager and public relations manager education

There are a few differences between a guest relations manager and a public relations manager in terms of educational background:

Guest Relations ManagerPublic Relations Manager
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 79%
Most common majorBusinessCommunication
Most common collegeCornell UniversityNorthwestern University

Guest relations manager vs public relations manager demographics

Here are the differences between guest relations managers' and public relations managers' demographics:

Guest Relations ManagerPublic Relations Manager
Average age4742
Gender ratioMale, 38.9% Female, 61.1%Male, 34.5% Female, 65.5%
Race ratioBlack or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 19.0% Asian, 5.5% White, 59.9% American Indian and Alaska Native, 0.6%Black or African American, 5.9% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.8% American Indian and Alaska Native, 0.4%
LGBT Percentage8%16%

Differences between guest relations manager and public relations manager duties and responsibilities

Guest relations manager example responsibilities.

  • Hire, train and manage a staff of 9 in the maintenance of provider relations for this HMO.
  • Provide superlative, personalize services to VIP guests through managing hospitality team.
  • Manage special requests for customers including restaurant reservations, car rentals and itinerary.
  • Manage and administer third party liability recovery assignments for Medicaid and other state/ federal agencies.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Maintain IHG quality control plan.
  • Show more

Public relations manager example responsibilities.

  • Manage social media - provide content ideas, monitor FB and Instagram activity.
  • Manage events and promotions; create Christmas event, manage twitter account and make marketing plans.
  • Lead a successful rebranding effort to transition the organization into a premier corporate training provider in SoCal.
  • Lead a rebranding and revitalization of the intranet by focusing on improving internal communication, search capabilities, and branding elements.
  • Interview featured alumni, manage copywriting staff and editorial calendar, and coordinate photography.
  • Maintain strong working relationships across all departments to manage successful on-site opportunities, content and multimedia asset development and spokesperson requests.
  • Show more

Guest relations manager vs public relations manager skills

Common guest relations manager skills
  • Guest Relations, 17%
  • Reservations, 10%
  • Customer Service, 7%
  • PET, 6%
  • Resorts, 5%
  • Payroll, 5%
Common public relations manager skills
  • Press Releases, 20%
  • Web Content, 5%
  • Pr Campaigns, 4%
  • Marketing Campaigns, 4%
  • Digital Marketing, 4%
  • Facebook, 3%

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