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Guest service representative jobs in Lima, OH

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  • Guest Services Rep Part Time-104020

    Extended Stay America 4.5company rating

    Guest service representative job in Findlay, OH

    The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $23k-27k yearly est. 18d ago
  • Guest Services Rep Part Time-104020

    ESa 4.7company rating

    Guest service representative job in Findlay, OH

    The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Assists and responds to guest requests with diligent follow-through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. Setup, maintain, and takedown of breakfast display in timely manner. Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. Periodic tours of the property to ensure the property is meeting brand standards. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Engage in cross training in housekeeping and laundry areas to provide assistance as needed. Other tasks as assigned by the management team. . BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
    $23k-28k yearly est. 2d ago
  • Customer Service Representative

    Amerivet 3.6company rating

    Guest service representative job in Lima, OH

    Primary Responsibilities Patient Care · Provides client service and administers care to hospitalized, and inpatient pets. · Admits surgical, dental, and admitted patients throughout the day. · Generates treatment plans. · Gathers history and reviews treatments plans. · Coordinates care of admitted with inpatient veterinarian. · Collects samples. · Opens templates and enters patient history. · Communicates orders to appropriate staff. · Assists veterinarian with exams and treatments for admitted and kennel patients. · Assists other team members, ensuring that all hospitalized patients are fed, watered, given their medications, and walked, and that their environments are clean and comfortable. Medical Records · Coordinates patients that need to be seen same day, · Completes records, bills, and discharge instructions for each patient in a timely manner. · Find and file charts Client Relations · Prepares hospital release instructions. · Packages up items to go home (e.g., medications, food, instructions). · Assists with the discharge of hospitalized, surgical, and dental patients. · Answering phone calls, setting up appointments, answering questions from clients. Personal Conduct · Adheres to all hospital policies, standards, and procedures, including but not limited to uniforms, grooming, smoking, and personal calls, as stated in the hospital procedures manual. · Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members. · Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed. · Adheres to the posted work schedule. Arrives for work promptly and begins work at the start time. Follows hospital policies for reporting lateness or absences. · Utilizes the time clock to clock in and out at the beginning and end of each day and during breaks. · Organizes work area and exercises time-management skills to maximize personal efficiency. · Prioritizes tasks and handles multiple tasks in a calm, organized manner. Additional Duties · Attends departmental and staff meetings. · Processes pharmacy requests. · Helps with examination room appointments (if schedule and patient load allow). · Assists staff members as needed with call-backs, and other duties as assigned. · Keeps the treatment area clean and stocked. · Performs other duties as directed. Requirements · HS diploma or educational equivalent. · At least one year of recent experience in veterinary practice or medical environment, with increasing responsibilities. · Ability to properly restrain patients. · Knowledge of spelling and meaning of commonly used veterinary medical terminology and procedures. · Ability to complete assigned tasks in the time allotted without direct supervision. · Demonstrated ability to show empathy toward clients and treat animals with respect and compassion. · Excellent interpersonal communication skills. · A commitment to outstanding client service. · Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance. · Ability to stay on task and work energetically for entire shift, sometimes exceeding 10 hours per day. At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Reynolds and Reynolds Company 4.3company rating

    Guest service representative job in Celina, OH

    ":"As the Customer Service Representative, you are responsible for entering orders via an order entry program and maintaining the inventory program and dealership profile accounts. You will also establish professional relationships with prospects and customers and generate the forms management report and other weekly reports to sales representatives. You will resolve product shipping and billing problems and maintain complete customer files for sales. This position is located at Reynolds and Reynolds' facility in Celina, OH. The shift for this position is 11:00 a. m. - 8:00 p. m. or 10:00 a. m. - 6:00 p. m. ","job_category":"Customer Service","job_state":"OH","job_title":"Customer Service Representative","date":"2025-11-10","zip":"45822","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Available to work 11 am - 8 pm or 10 am - 6 pm~^~Associate's degree or equivalent customer service experience preferred~^~Detail oriented and outgoing personality~^~PC knowledge and data entry experience","training":"","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off. At our Celina facility, we also have an onsite medical center and you can participate in company-sponsored events such as our Annual Family Picnic. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $30k-36k yearly est. 34d ago
  • Customer Service Rep(02418) - 301 Town Center Blvd

    Domino's Franchise

    Guest service representative job in Van Wert, OH

    Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.
    $27k-35k yearly est. 60d+ ago
  • Front Desk Attendant (substitute)

    Healthfitness 4.3company rating

    Guest service representative job in Anna, OH

    HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health within the organizations we serve - so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities. **About the role** **Front Desk Attendant - Anna, Ohio** **On-call/substitute, working on an as needed basis** HealthFitness is looking for a **Front Desk Attendant** to join the team at our corporate client site located in **Anna, OH** . In this position, you will greet, check-in and assist customers; provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction. _This is an as-needed position covering for regular staff when they are unable to work._ **Minimum Requirements** + High School Diploma or GED required. + Previous customer service experience a plus. + Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required prior to start date. + Ability to navigate electronic onboarding and timecard systems required. + Applicants must meet hiring requirements including but not limited to pre-employment drug test. Compensation: $10.50 - $13.50/hour. Pay is dependent on experience and qualifications. Brand: HealthFitness HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.
    $10.5-13.5 hourly 50d ago
  • Guest Service Representative

    First Hospitality Group Inc. 3.6company rating

    Guest service representative job in Findlay, OH

    What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
    $22k-28k yearly est. 5d ago
  • Front Desk Guest Service Representative

    Red Roof Inn

    Guest service representative job in Findlay, OH

    Job Title: Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel. Duties and Responsibilities ● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly). ● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions. ● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales. ● Maintain confidentiality of guest information and pertinent hotel data. ● Perform daily cash count; prepare bank deposit and review of audit packages. ● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals. ● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms. ● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance. ● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions. ● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.). ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous customer service position preferred. ● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.). ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision. ● Basic English communication (verbal and written) skills are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs
    $21k-28k yearly est. 56d ago
  • Customer Service Representative I

    ITW 4.5company rating

    Guest service representative job in Troy, OH

    ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food service and retail customers through its subsidiaries. The company's products include ware washing equipment; cooking equipment, including ovens, ranges, and broilers; refrigeration equipment, including refrigerators, freezers, and prep tables; food processing equipment, including slicers, mixers, and scales; and kitchen exhaust, ventilation, and pollution control systems. ITW FEG has the largest service network in this industry to support our global customers, with highly specialized technicians and best-in-class supply chain procedures. The company was incorporated in 2001 and is based in Troy, Ohio. ITW Food Equipment Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** As a Customer Service Representative (CSR), you will serve as the first point of contact for our customers, ensuring exceptional service and seamless communication across our field offices. In this role, you'll coordinate service calls, support after-hours operations, and help maintain the high standards that keep our 24/7 service network running smoothly. The CSR is responsible for managing inbound service requests, collaborating with internal teams and third-party providers, monitoring service quality and customer satisfaction, and identifying opportunities to improve processes and generate new business. **ESSENTIAL DUTIES AND RESPONSIBILITIES** These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned. The major responsibilities of this role include: + **Customer Focus:** Demonstrates a strong commitment to understanding and meeting customer needs; builds trust and rapport through empathy, responsiveness, and professionalism. + **Communicates Effectively** : Clearly conveys information and actively listens to others; tailors communication style to different audiences to ensure understanding and engagement. + **Tech Savvy:** Comfortably learns and leverages technology, including Microsoft Outlook, Word, and Excel, to manage workflows and enhance customer service efficiency. + **Situational Adaptability:** Remains flexible and composed when priorities shift; able to work various shifts, including weekends and holidays, to support business needs. + **Collaborates:** Works effectively across teams and functions, building strong relationships and fostering a positive, solutions-focused environment. + **Manages Ambiguity:** Handles multiple tasks and changing priorities with attention to detail and organization; stays focused under pressure. + **Instills Trust:** Acts with integrity, respect, and accountability in all interactions, ensuring customers and colleagues feel supported and valued. **MINIMUM QUALIFICATIONS** The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience + High school diploma or GED (Required); Associate's degree in Business or related field (Preferred) + Contact Center or Customer Service Experience: 2+ years of experience in a direct customer service or contact center role. **PHYSICAL DEMANDS & WORK ENVIRONMENT** The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, the employee is: + Regularly required to sit + Operates standard office equipment Working Conditions + Office environment + Noise level in the work environment is usually moderate Hours of Work + Normal business hours with extended hours as needed **Compensation Information:** The pay rate will depend on the successful candidate's qualifications and prior experience. _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
    $27k-34k yearly est. 60d+ ago
  • Customer Service Representative

    S&G 4.2company rating

    Guest service representative job in Troy, OH

    Summary: Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control. Responsibilities: ⦁ Provide excellent customer service leadership to all customers. ⦁ Acknowledge/Greet all customers that come into the store. ⦁ Ensure that all company policies are being followed. ⦁ Promote and maintains a clean and organized store appearance inside and out. ⦁ Efficiently process both cash and card transactions with integrity. ⦁ Ensure all merchandising and marketing programs are implemented properly. Including maintaining plan-o-gram integrity and appropriate sign placement. ⦁ Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products. ⦁ Monitor store activities to ensure that transactions are taking place in the proper manner ⦁ Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals. Requirements: • Retail experience / Customer Service Experience Required ⦁ Able to occasionally lift 50 pounds. ⦁ Able to frequently lift objects up to 10 pounds. ⦁ Able to stand for an entire shift. ⦁ Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling. ⦁ Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler. ⦁ Available to work carious shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.
    $29k-36k yearly est. 60d+ ago
  • Customer Service Representative - Part Time

    Anderson 3.9company rating

    Guest service representative job in Carey, OH

    This position is responsible for providing extraordinary customer service by using a working knowledge of company products and programs, corresponding effectively in all customer interactions, working closely with team members and internal stakeholders, and fulfilling administrative duties associated with role. Key Responsibilities: Provides timely and accurate information to incoming customer order and product knowledge requests. Processes customer orders/changes according to established department policies and procedures. Performs administrative functions related to orders and serving customers. Depending upon assigned location, those functions could include loading tickets, weighing inbound trucks, preparation of correspondence, systems and documentation maintenance, inventory, basic shipping/receiving administration, basic accounting duties, preparation of invoices, price quotes. Provides timely feedback to the company regarding service failures or customer concerns. Confers with sales, production, shipping, warehouse, and/or carrier to assure order fulfillment is optimized. What is expected of you and others at this level: Has developed knowledge and skills through job related training or considerable experience Often entry level for those with work experience in relevant areas Works within established procedure with a moderate degree of supervision Identifies the problem and all relevant issues in straightforward situations; assesses each using standard procedures and makes sound decisions Minimum Qualifications & Skills: High School Diploma or GED equivalent required 2-4 years' relevant experience required This job description is intended to describe the general nature and level of work performed. It does not include all responsibilities and skills required of the job and may be changed at any time. All responsibilities must be completed in compliance with all safety protocols, policies, procedures and consistent with the spirit and philosophy of The Andersons' Statement of Principles. Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer. The Andersons, Inc. is a Drug-Free Workplace. The Andersons, Inc. is an EO employer - M/F/Veteran/Disability/Gender Identity/Sexual Orientation. Note: The Andersons, Inc. conducts drug, alcohol and/or medical testing of applicants and employees based on type of position. A copy of our testing policy is available by contacting the HR Department at **********************************. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. PHISHING SCAM WARNING: The Andersons is aware of the continued increase of phishing scams, leveraging various methods of attack via email, text, voice and social media. Please note that The Andersons only uses company email addresses, which contain “@andersonsinc.com”, to communicate with candidates via email. If you are contacted by someone about an open job at The Andersons, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you've been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website to learn how to report it.
    $28k-36k yearly est. Auto-Apply 38d ago
  • Customer Service Representative

    Only Data Entry

    Guest service representative job in Lima, OH

    Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative

    Foster Logistics

    Guest service representative job in Lima, OH

    Foster Logistics is looking to hire a Customer Service Representative for our Hanthorn Rd operation in Lima, OH. This role is responsible for data entry, answering telephone calls, problem solving, contact with warehouse team, achieving and maintaining rapport with customers, and working to provide the best possible service. This position is responsible for the timely scheduling of loads to be received and shipped while maintaining good records via the customer, and the applicable systems (WMS). The essential duties and responsibilities of this role are as follows: Reviews daily inbound and outbound schedules, and in discussion with other warehouse team members, plans and prioritizes daily work schedules to meet customer delivery requirements. Alerts team members to any special loading configuration or customer delivery requirements. Responsible for timely completion of cycle counts. Notifies the Warehouse Supervisor of any problems with equipment, the building, or any suspicious activities. Ensures that the inside and outside areas of the warehouse are kept in a clean and organized manner. Takes necessary steps to prevent theft in the warehouse. Secures all doors and docks (where applicable) at the close of business. Questions any unauthorized personnel in the building. May provide mentoring on Standard Operating Procedures. Data entry into company and customer systems. Ensures all data for the day's activity are entered into the systems prior to leaving for the day. Maintains and completes all daily / month-end reporting requirements. Informs Warehouse Supervisor of any office or shop supplies needed. Maintains filing systems. Ensures daily check sheets are being completed on a consistent basis. Maintains excellent communication with customers to ensure their needs are being exceeded. Other duties as assigned by the Warehouse Supervisor. The desired skills and education/experience requirements for this role are as follows: High School Diploma or Equivalent. Basic knowledge of shipping and warehouse procedures. At least two years' experience in the warehousing industry. Must be able to read, understand, and follow all procedures relating to shipping and receiving forms. Must possess excellent communication skills, verbal, and written. Must be team oriented. Able to interact professionally, respectfully, and courteously within the company and with customers. Working experience with Microsoft Office Suites (word, excel, outlook, etc.). Must have a good knowledge of arithmetic functions: addition, subtraction, multiplication, and division. This position is 1st shift!
    $27k-35k yearly est. 60d+ ago
  • Personal Lines Customer Service Representative

    Kesner Insurance Agency, Inc.

    Guest service representative job in Lima, OH

    Job Description We are seeking a dedicated Personal Lines Customer Service Representative to join our team. The successful candidate will possess: - Strong negotiation skills - In-depth knowledge of personal lines insurance products - Excellent client management skills - Exceptional communication and interpersonal abilities - A proactive approach to problem-solving and client service - The ability to work collaboratively in a team-oriented environment - P&C Insurance License is preferred but not necessary We offer a competitive wage based on experience and a range of benefits designed to support your professional growth and well-being, including: - Simple IRA retirement plan - Group disability insurance - Paid time off - Opportunities for professional development and career advancement. - A collaborative and supportive work culture Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Disability Insurance Hands on Training Mon-Fri Schedule Retirement Plan Evenings Off Responsibilities The ideal candidate will be responsible for: - Establishing working relationships with clients, potential clients, and the companies we represent through phone, email, and written correspondence - Supporting teammates with follow-up for clients and prospects - Researching and resolving coverage questions - Promptly responding to client needs either on the phone or electronically - Maintaining client files and processing routine correspondence between our agency and the client or company, both in paper records and across our various software programs - Cultivating new opportunities and offering additional lines of insurance through consultative selling - Assisting with other office duties as they arise and are needed Requirements If you are a motivated and skilled Personal Lines CSR looking to join a dynamic team, we encourage you to apply. P&C Insurance License preferred Please submit your resume and cover letter to ****************** or visit our website at kesnerins.com to learn more about this exciting opportunity. We look forward to welcoming you to our team!
    $27k-35k yearly est. Easy Apply 27d ago
  • Customer Service Representative - State Farm Agent Team Member

    Tyler Sutton-State Farm Agent

    Guest service representative job in Lima, OH

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 13d ago
  • Customer Service Representative

    Premier Rental Purchase

    Guest service representative job in Troy, OH

    Responsive recruiter Benefits: 401(k) Competitive salary Dental insurance Free uniforms Health insurance Training & development General Purpose: Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customer's residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field, property, and vehicles. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management. Essential Duties: Responsible for assisting in the maintenance of Premier Rental-Purchase Stores Standards of Operation. Responsible for making all deliveries, service calls, retrievals, and relocations in a timely and professional manner. Responsible for safeguarding all monies collected while in the field. Responsible for the proper care and movement of all merchandise in transport. Maintain rented or leased units by making minor repairs when necessary or if major repairs are needed to transport the merchandise to our service department for repair. When the unit is repaired return the product to the customer's residence promptly. Reviews delivery spreadsheet to be sure item, model and serial numbers match the item going out on the Rental (lease) Agreement and that is being delivered. Answers the phone by the second ring in a pleasant and professional manner. Retrieve merchandise to be returned to store stock and relocate merchandise if the customer moves. Carefully check rental (lease) returns and promptly refurbish to “like new” condition. Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner. Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle. Responsible for helping receive new merchandise. Additional duties, as time permits include: Take customer order forms for the customers. Verify customer order forms Commit to achieving customer and revenue growth Assist in store cleaning Assists the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals. Requirements: High school diploma, GED, or equivalent work experience. Must have a valid driver's license and a good driving record. Must have DOT certification (if required by law in your state). Must complete the training program and have one year of experience in a job requiring customer contact. Must be able to lift and carry loads up to seventy-five (75) pounds. Required Skills: A high degree of precision, accuracy, coordination, and knowledge of operational procedures. Ability to understand oral and written instructions. Ability to read, write and perform arithmetic functions quickly and accurately. Ability to reason and make independent decisions. Ability to manage situations with customers and associates. After training, working knowledge of all products in the inventory. Compensation: $18.00 per hour Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today's world. We offer a program with unique features focused on improving our customers' lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier's excellent performance are our core values: Respect, Listen, and Respond Compassion with Accountability Integrity Above All Together We Succeed As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry. I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $18 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Carstar

    Guest service representative job in Troy, OH

    The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office. DUTIES / RESPONSIBILITIES * Greets all walk-in customers in a professional and courteous manner. * Answer and directs all phone traffic in a polite, courteous and cheerful manner. * Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum). * Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery). * Schedule and record appraisal and delivery appointments. * Update and maintain the store scheduler with Office Manager. * Collect and record payment for completed repairs; may perform some A/R. * File repair order paperwork accurately or record in CARSTAR management system. * Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime). * Perform follow-up sales calls on estimate quotes (unsold) within 48 hours. * Maintain the front office and customer reception areas. * Attend daily release meetings. * Other duties as assigned. EXPERIENCE / SKILL REQUIREMENTS * 2+ years of customer service experience required, preferably in a retail setting. * HS diploma or GED equivalent required; college degree preferred. * Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base. * Call center sales experience (or equivalent sales experience) preferred. * Highly organized; ability to handle multiple concurrent assignments. * Proficient with Microsoft Office and POS/management systems. * Strong attention to details. * Punctual and professional appearance. * Ability to receive direction and work well with others. * Valid driver's license and insurable driving record. PHYSICAL REQUIREMENTS * Essential physical requirements include: * Ability to stoop, bend and kneel, squat, kneel and pulling * Extended periods of kneeling, bending, squatting and stooping * Carry and lift heavy objects (up to 50lbs) * Standing, sitting and walking * Performing repetitive motions WORK ENVIRONMENT Exposure to: * Paint, fumes and particles * Dirt / Dust * Chemicals / Toxins * Varying heat / cold * Intermittent noise * All duties, responsibilities and experience are subject to change by location
    $27k-35k yearly est. 14d ago
  • Hotel Front Desk Agent

    Seva Hospitality 4.1company rating

    Guest service representative job in Troy, OH

    Join the Marriott Hotels & Resorts team as a Front Desk Associate for a career in hospitality. The brand-new SpringHill Suites is looking for Friendly and Energetic Front Desk Associates to join our hotel operations team in Troy, Ohio! Full-Time & Part-Time positions are available for 1st shift (7am-3pm), 2nd shift (3pm - 11pm), and 3rd shift (11pm-7am). SpringHill Suites is looking for individuals with previous Marriott experience, familiar with FOSSE and the Marriott standards. FRONT DESK GENERAL JOB DESCRIPTION: Aggressive negotiating skills and creative selling abilities to close on business. Ensures a high level of customer satisfaction. Answering Phones. Making, Changing, Assisting w/ Reservations. Looking Up Directions on the Internet. Promoting Rewards Program. Creative Thinking. Assisting Sales. Creating Good Customer Relations. Problem Solving. Filling In Others Shifts As Needed. Qualifications FRONT DESK GENERAL JOB REQUIREMENTS: Exceptional Customer Service Skills. Strong communication skills, written and verbal. Strong organizational skills. Must be self-motivated and results-oriented. Be comfortable working independently. Excellent time management skills. Able to have a flexible time schedule. FOSSE Experience a Plus / Not Required. Prior experience from Marriott hotels preferred / Not Required. Basic Computer Skills. Knowledge of Emailing a Plus / Not Required. Energetic / Capable of Multi-Tasking. Good with Following Up/Following Through. Have Own Transportation / Be on Time. Good Problem-Solving Skills. This position may require the ability to work evenings and weekends with flexibility throughout the week as needed. Schedules will always be communicated in advance by a manager. Additional Information WHAT WE CAN OFFER YOU: Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Marriott, Hilton, and IHG Hotel Discounts Schedule: 8 hour shift Monday to Friday Nights as needed On call Rotating weekends
    $27k-32k yearly est. 60d+ ago
  • Customer Service Representative

    Hart Medical Equipment 3.5company rating

    Guest service representative job in Findlay, OH

    Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Findlay, OH Hart Medical Equipment offers a competitive salary and benefits package. EOE Customer Service Representative SUMMARY: Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots problems. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Greet customers and maintain a positive, empathetic and professional attitude during interactions. Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed. Assists all internal and external customers in a professional manner. Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services. Coordinates home equipment service request with Dispatch for prompt delivery. Acquire and retain strong production knowledge in order to provide customers with product and service information. Keeps the showroom and the shelf inventory clean, rotated and in order. Verifies medical necessity, insurance coverage and physician orders for all insurance-assigned services and working with referral sources to ensure proper documentation when needed. Maintain current knowledge on Medicare, Medicaid and third-party payor sources for equipment. Follows policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance. Understanding and striving to meet or exceed department metrics while providing excellent customer service. Making sales or recommendations for products or services that may complement client needs, as applicable. Other duties as assigned by management. QUALIFICATIONS To perform as a customer service representative successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience · High school diploma or general education degree (GED). · 6 months of relevant customer service experience preferred. Skills & Abilities · Excellent interpersonal, written and oral communication skills. · Customer service orientation · Attention to detail · Good data entry skills · Proficiency with computers, with strong typing skills · Ability to work in a fast paced environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. Call Center departments require frequent seating behind a computer with frequent typing. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 lbs., 50 lbs. for retail. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.
    $28k-35k yearly est. Auto-Apply 19d ago
  • Driver / Customer Service Representative - OH

    City Uniforms and Linen

    Guest service representative job in Findlay, OH

    Drivers - CSR's are City Uniforms & Linen's main representation to our customers and the general public. They build relationships with their customers and find solutions to meet their needs. The key task of this role is to deliver product, cultivate new business and build on current accounts. In addition, this position is responsible for inventory control and invoicing for all billable customer situations. Prospecting for new business in existing customer locations by offering all of our products and services via evaluations or asking for the customer for the order. Major Areas of Responsibility: Load delivery unit in an organized and efficient manor based on the route sequence of the day. Drive the delivery unit in a safe and courteous manor and obey all traffic regulations. Delivers uniforms, mats, linens and our other products in an organized and efficient method. Maintain inventory control of all goods, and invoice for all billable situations. Prospecting for new business in existing customer locations by offering our products and services via evaluations or reviews and then asking for the order. General knowledge of our corporation's other divisions and be able to incorporate those opportunities by generating leads when/where appropriate. Must garner a broad and specific knowledge of all product lines and services features and benefits. Must be proficient with Microsoft products and have ability to learn programs quickly. A CSR/RS reports directly to Route Supervisor on a daily basis and must maintain minimum percentages in areas of product revenue growth and is involved with invoice management.
    $27k-35k yearly est. 60d+ ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Lima, OH?

The average guest service representative in Lima, OH earns between $19,000 and $31,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Lima, OH

$24,000
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