Guest service representative jobs in Prescott, AZ

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. Opening available at the following branch location: * 3448 Gateway Blvd, Prescott, AZ 86303 This is a FULL TIME position with a starting rate of pay $17.00 / hour based on a 40 hour workweek. We offer a robust Benefits Package including, but not limited to: * Employee discount * Retirement savings plan * Extended Health Benefits (Medical, Prescription Drug, Dental and Vision) * Life Insurance * Training and development Apart from religious observation, must be able to work the following schedule: Monday-Friday 7:30am - 4:00pm Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Responsibilities We are hiring now for immediate openings. Responsibilities include: * Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors * Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned * Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone * Meet and greet customers in a friendly and timely manner * Provide directions and general assistance * Assist to assess condition of rental upon return * Process returns, check-ins and exit kiosk transactions * Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed * Understand and communicate rental terms and conditions, vehicle features and other services * May sell optional protection products, upgrades, fuel options and other additional equipment * Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance * Clean vehicle interior and exterior by hand or by operating washing equipment when needed * Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing * Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications * Must have at least 1 year of face to face customer service experience within the last 5 years. * Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years * No drug or alcohol related conviction on driving record in the past 5 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Apart from religious observation, must be able to work the following schedule(s): Monday-Friday 7:30am - 4:00pm * Must be at least 18 years old

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Hampton Inn Sedona 1800 West Highway 89ASedona, AZ 86336 Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities * Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. * Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. * Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. * Review Front Office log and Trace File daily. * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. * Follow all cash handling and credit policies. * Be aware of all rates, packages and special promotions as listed in the Red Book. * Be familiar with all in-house groups. * Be aware of closed out and restricted dates. * Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. * Be familiar with hospitality terminology. * Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a friendly, efficient and courteous manner. * Use proper two-way radio etiquette at all times when communicating with other employees. * Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. * Be able to complete a bucket check, room rate verification report, and housekeeping report. * Balance and prepare individual paperwork for closing of shift according to hotel standards. * Maintain and market promotions and guest programs. * Maintain a clean work area. * Assist guests with safe deposit boxes. Qualifications * College course work in related field helpful. * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Computer experience required. * Customer Services experience preferred. * Flexible and long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

Store 2************8 S State Route 69, Mayer, Arizona 86333Shift AvailabilityDays - Evenings - Overnight Job Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Exceptional Healthcare is seeking experienced Front Desk Associate - PRN to provide excellent customer service at our new Community Hospital. The Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties: Essential Duties & Responsibilities: Treat all patients and colleagues with dignity and respect. Open communication between all departments and cultivating a team environment. Communicate professionally and effectively with patients, visitors, and vendors. Ability to handle a fast-paced environment professionally and with poise. Stand and greet all patients and visitors in a friendly, courteous, and professional manner. Maintain confidentiality and observe HIPAA compliance. Register Emergency Room, Direct Admission, and Outpatient Service patients in a timely and concierge manner in accordance with EMTALA compliance. Obtain all necessary patient demographics, financial information, patient consents, and additional forms. Identify insurance plans, verify benefits, and perform Admission Notifications and Authorizations for admissions and outpatient services. Explanation of benefits and upfront collections of ER Copayments, Deductibles, and self-pay totals. Processing payments and regular communication with the Central billing Office to resolve errors. Perform patient status changes as clinical staff directs. Maintaining patient charts, including creating files, scanning documents into the EMR, auditing charts for completeness, filing, shifting, and occasional shredding. Answer, screen, and direct incoming phone calls. Facilitate deposits and cash reconciliations during shift change. Maintain with accuracy all spreadsheets, and patient logs. Perform clerical duties, including mail delivery, faxing, copying, and scanning. Perform other duties as assigned. Qualifications: Previous Emergency Room (ER) Experience and/or Patient Registrar Experience (Preferred) Working knowledge of insurance identification and terminology (Preferred) Working knowledge of insurance verification and benefit descriptions (Preferred) Working knowledge of Admission Notifications and Insurance Authorizations Working knowledge of Medical Terminology Strong Organization Skills Proficient Computer Skills Strong Communication and Customer Service Skills Current Background Clearance and Satisfactory Background Check Results High School Diploma/GED Commitment to Patient and Family Satisfaction Schedule: PRN, Weekends, Day and/or Night Day Shift 10a - 10p, Weekends and Holidays Required Benefits: Health insurance 401(k) Dental insurance Vision insurance 401(k) matching Life insurance Paid time off Apply Today! Join our team and help establish Exceptional Healthcare as the premier provider of emergency care in our community.

Full-time Description $17.00/hr starting pay, increases to $19.00/hr after successful completion of probationary period. (Applicant understands this is an entry level position and some key components of the successful completion of the probationary period are: attendance, behavior and learning ability). Summary Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service. The CSR is effectively the Company's store-front at the facility. He/she is the internal representative of our company, to our aircraft owners, operators, business partners, and to the business aviation community. Key Duties Actively uses the following to meet customer needs: Acknowledge customer dissatisfaction and resolve complaints. Refer unresolved customer grievances to designated departments. Monitor the arrival, parking, refueling, loading, and departure of all aircraft. Determine charges for services requested, collect payments, or arrange for billing. Reservation process; keep records of customer interactions and transactions. Record details of inquiries. Driving of passengers and or crew members on and off airfield to designation i.e. hotel, main airport, aircraft etc. Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers. Catering to customers; confer with customers by telephone or in person in order to provide information about products and services. Ensure proper FAA and TSA rules and regulations are followed. Perform airfield management activities, which may include escorting passengers and or crew member's airfield via different traveling modes i.e. walking or driving of company vehicle. Check and verify correct orders i.e. fuel and catering, are placed & dispatched to Line Service Technicians. Solicit sale of new or additional services or products. Maintain air-to-ground and point-to-point radio contact with aircraft. Direct activities related to dispatching, routing, and tracking transportation vehicles such as aircraft. Other duties and responsibilities as assigned. Requirements Requirements and Skills Must be able to multitask. 1-3 years of Customer Service Experience. Strong interpersonal and communication skills. Have professional appearance and mannerisms. Excellent Organizational and Customer Service skills with a sincere desire to assist customers. Must have computer skills. Ability to use radio communication, phonetic alphabet and military time. Other Requirements: Clean driving record. Able to pass a background check. Ability to pass a drug screening test. Salary Description $17/hr

$17.00/hr starting pay, increases to $19.00/hr after successful completion of probationary period. (Applicant understands this is an entry level position and some key components of the successful completion of the probationary period are: attendance, behavior and learning ability). Summary Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service. The CSR is effectively the Company's store-front at the facility. He/she is the internal representative of our company, to our aircraft owners, operators, business partners, and to the business aviation community. Key Duties Actively uses the following to meet customer needs: * Acknowledge customer dissatisfaction and resolve complaints. * Refer unresolved customer grievances to designated departments. * Monitor the arrival, parking, refueling, loading, and departure of all aircraft. * Determine charges for services requested, collect payments, or arrange for billing. * Reservation process; keep records of customer interactions and transactions. Record details of inquiries. * Driving of passengers and or crew members on and off airfield to designation i.e. hotel, main airport, aircraft etc. * Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers. * Catering to customers; confer with customers by telephone or in person in order to provide information about products and services. * Ensure proper FAA and TSA rules and regulations are followed. Perform airfield management activities, which may include escorting passengers and or crew member's airfield via different traveling modes i.e. walking or driving of company vehicle. * Check and verify correct orders i.e. fuel and catering, are placed & dispatched to Line Service Technicians. Solicit sale of new or additional services or products. * Maintain air-to-ground and point-to-point radio contact with aircraft. Direct activities related to dispatching, routing, and tracking transportation vehicles such as aircraft. * Other duties and responsibilities as assigned. Requirements and Skills * Must be able to multitask. * 1-3 years of Customer Service Experience. * Strong interpersonal and communication skills. * Have professional appearance and mannerisms. * Excellent Organizational and Customer Service skills with a sincere desire to assist customers. * Must have computer skills. Ability to use radio communication, phonetic alphabet and military time. Other Requirements: * Clean driving record. * Able to pass a background check. * Ability to pass a drug screening test.

Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!

Job DescriptionBenefits: Hourly Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Scott Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionSalary: Customer Service Representative I is NOT available for Remote Work. This position must meet Export Control compliance requirements, therefore a US Person as defined by 22 C.F.R. 120.15 is required. US Person includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. About Canyon AeroConnect Canyon AeroConnect is a global leader in mission-critical communication systems for aerospace applications. We specialize in advanced analog and digital radio systems, intercoms, audio management, VHF/UHF solutions, and moretrusted by aviation professionals worldwide. Position Summary Were looking for a detail-oriented and customer-focused Customer Service Representative I to manage the full B2B sales order lifecyclefrom order intake to fulfillment. This role is the heartbeat of our sales operations, ensuring smooth communication across departments and top-notch service to our customers. Youll be responsible for processing new orders, managing quotes, tracking shipments, handling returns, and supporting external sales teams. If you're organized, tech-savvy, and passionate about customer service, we want to hear from you! Responsibilities Order & Quotation Management Process quotes and sales orders using CRM and ERP (Oracle) systems Review purchase orders for pricing, terms, and delivery accuracy Track order progress and proactively communicate updates Returns & Replacements Issue return authorizations and process credit or replacement orders Ensure approvals are obtained and customer expectations are managed Customer Support & Relationship Management Respond to customer inquiries via phone and email Provide order status updates, suggest product solutions, and resolve issues Build strong customer relationships through clear, timely communication CRM & Data Entry Maintain accurate records of customer information, opportunities, and interactions Update CRM with quote status, communications, and follow-ups Cross-Functional Collaboration Coordinate with operations, engineering, production control, and account management teams to ensure accurate and timely order fulfillment Documentation Organize and file all sales-related documents in accordance with company standards Regular & Reliable Attendance Consistent physical presence is required to effectively perform the job duties necessary for the role, such as immediate availability for customer interactions or team collaboration Employees must be physically onsite to perform the essential functions of their jobs whenever they are scheduled to work Additional Responsibilities Log and manage customer complaints Maintain regular, reliable onsite attendance Uphold company policies, ethics, and EH&S standards Perform other duties as assigned This position may include part-time marketing responsibilities as needed Qualifications Required: High School Diploma or GED 2+ years of customer service experience Strong computer skills: Microsoft Word, Excel, Outlook Excellent phone etiquette and written communication skills Strong attention to detail, organizational, and multitasking abilities Preferred: Experience with ERP (Oracle) and CRM systems Previous experience in order management or B2B customer service Knowledge of AS9100 standards or aerospace products is a plus Ability to type 40+ words per minute Key Skills B2B Customer Service Sales Order Processing CRM & ERP (Oracle) Communication & Follow-Up Attention to Detail Time Management Team Collaboration Work Environment & Physical Requirements Office-based; must be physically present onsite during scheduled work hours Light physical activity (lifting up to 10 lbs.) Prolonged periods at a computer or workstation Quiet, climate-controlled office environment Why Join Us? Be part of a mission-driven company supporting global aerospace innovation Work with a collaborative and passionate team Competitive compensation and benefits Opportunities for professional growth and training Canyon AeroConnect is an Equal Opportunity Employer. Reasonable accommodations may be made for qualified individuals with disabilities.

Be part of a top-performing team that offers Day One Benefits and Daily Pay* Join a company where helping people get away helps you get ahead. See just how far you can go. At Hilton Grand Vacations we will help you reach your goals and build your future. At Sedona Summit we are looking for a Full Time Front Desk Clerk to join our team! If you enjoy helping guests and owners, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. Here's why you will love it here: * Driven Compensation * Recognition Programs and Rewards * Discounted hotel rates worldwide! * 401(k) program with company match. * Paid Time off and Paid Sick Days * Tuition reimbursement programs * Numerous learning and advancement opportunities * And more. * HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. Main Responsibilities: * Greeting guests and owners on arrival. * Check in/out guests. * Generates folio and collects payments. * Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. * Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information. * Answering phones and directing calls. * Other duties as assigned by your leader. What are we looking for: * Proficient English language * Ability to manage multiple responsibilities and prioritize tasks to meet organizational goals and expectations. * 6 months' Customer Service Experience. * Open and flexible availability, including weekends and holidays. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job DescriptionDescription: We are seeking a friendly and professional Front Desk Receptionist to join our team on a part-time basis. As the first point of contact for our company, the ideal candidate will have excellent communication skills and a welcoming demeanor. Responsibilities: - Greet and welcome guests in a friendly and professional manner - Answer and direct phone calls to the appropriate department or individual - Manage and distribute incoming and outgoing mail and packages - Maintain a clean and organized reception area - Assist with administrative tasks as needed Requirements: - High school diploma or equivalent - Proven experience as a receptionist or in a similar role - Excellent communication and interpersonal skills - Proficient in Microsoft Office and other basic computer skills - Ability to multitask and prioritize tasks effectively - Strong attention to detail and organizational skills We are an equal opportunity employer and welcome applicants from all backgrounds. If you are a reliable and personable individual with a passion for customer service, we encourage you to apply for this exciting opportunity. Requirements:

Job DescriptionThe Quality Inn Prescott, AZ is hiring for a Night Auditor to join its front desk staff. Applicants must be friendly, dependable, reliable, able to multitask, able to work unsupervised, and have excellent communication and customer service skills. Ability to learn and use hotel software is required. Specific duties will include but are not limited to: Check-in and check-out guests Accommodate guest requests Addressing and resolving guest issues and concerns Communicating with hotel staff on the status of guest rooms and guests Promoting hotel services and local area Handling cash payments Maintaining a clean and neat front desk area, lobby, and other public areas Run end-of-day reports and send them to management Monitor all activities of the hotel during the overnight shift to maintain a safe and quiet environment for all guests. Previous hotel experience is preferred but not necessary. Full-Time and Part-Time positions available. Candidates must have a flexible schedule and be reliable. E-mail your resume or drop it off in person. Come join our team!

Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! Basic Function: Supervises daily functions of Guest Services agents Work Performed: Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget Ensure consistency with proper check-in and check-out procedures by Guest Service Agents Ensure proper communication with Housekeeping and other departments Address all guest needs and requests; ensure Guest Service Agents are following through Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies Review daily emergency reports, log books, trace reports, etc. Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk Maintain updated group information on resumes and in group information folders Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around Check timesheets daily and assist with payroll approval and documentation Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents Other duties as assigned Supervision Exercised: Guest Service Agents Supervision Received: Guest Services Manager Responsibility & Authority: Responsible for daily operations of Front Desk to ensure optimum guest satisfaction and smooth internal accounting Supervise and assist with managing guest service operations including scheduling and payroll functions for Guest Services Department Minimum Requirements: High school degree or equivalent. Prior guest service experience highly desired. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills Physical Requirements: 5% Sitting 90% Walking, standing and bending Lifting/Carrying up to 25 lbs. Hearing and manual dexterity Distance vision 1-3 feet Ability to drive golf cart as necessary

Full-time Description Are you a skilled communicator with a passion for helping others? Do you thrive in dynamic, customer-focused environments? We are excited to present an opportunity for a dedicated Customer Service Representative to join our team. As a cornerstone of our organization, you will play a pivotal role in ensuring exceptional customer experiences, resolving inquiries, and fostering positive relationships. If you possess excellent interpersonal skills, a problem-solving mindset, and an unwavering commitment to customer satisfaction, we invite you to explore this role and contribute to our mission of delivering unparalleled service. Join us as at Prescott Newspapers today! Position Summary: Performs customer service to insure continued satisfaction and increase subscription sales via office and phone communication. Essential Functions: 1. Has contact with customers over the phone and in office in a courteous and professional manner, displaying composure and diplomacy. 2. Maintains high quality of customer satisfaction. 3. Takes and records payments from customers and balances daily. 4. Inputs circulation billing and customer information (i.e. start, stops, etc.) into circulation operating system, also inputs subscriber information and records payment of mail subscriptions into system. 5. Performs retention objective on telephone and over the counter interaction with potential and current customers. 6. Sends complimentary copies and/or rate sheets. Computes costs of subscriptions. 7. Performs weekly processing of daily reports needed for newspaper delivery. 8. Processes, prepares, and mails subscriber renewal notices, and promotional mailings for timely receipt. 9. Starts 12 week samples on a weekly basis to be delivered by independent contractors 10. Sends advance letters to each new 12 week sample to inform them of their upcoming newspaper delivery. 11. Ability to deal with pressure of delivery and billing deadlines. 12. Prepares periodicals postal report for the newspaper. 13. Exceeds customer's expectations in a courteous and professional manner. A customer is anyone who contributes directly or indirectly to the revenues of the organization. 14. Basic knowledge of office equipment including computers, email, fax machines, scanners and copiers. Types 50 words per minute accurately 15. Provides technical support for digital/online subscribers 16. Communicates digital issues with circulation management and web development team. 17. Contacts expiring subscribers before they stop and secure payment to save account. 18. Follows up with new subscribers to verify start/service, solicit payment and upsell to EZ-Pay. 19. Contacts scheduled to stop and recent stopped subscribers to save accounts. 20. Contacts Welcome Wagon and WNI event starts to continue subscriptions. 21. Contact EZ-Pay accounts to up-sell longer subscription lengths. 22. Call vacation stops that have not restarted. 23. Miscellaneous duties and Special Projects as assigned.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Life as a Front Desk Agent: Books guest reservations and/or coordinates with reservation center. Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests. Handles confidential information, including guest records, with a high degree of integrity. Answers and routes call as appropriate; takes guest messages with accuracy. Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction. What we're looking for: High school diploma; or 1-3 months related experience; or equivalent combination of education and experience. Good understanding of procedures and practices in the hospitality industry. Excellent written and verbal communication skills. Strong organizational and time management skills. The ability to provide exceptional customer service. Good leadership and training abilities. What to expect in your first few months: First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience! The perks working for us: People-first culture. Travel discounts at hotel partners and franchises. Paid time off. Participation in our Wellness program . Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits. How to apply: Join us! Submit your application online!

WHAT YOULL DO Looking for a professional individual to represent the first point of contact with our guest and handle all stages of their stay RESPONSIBILITIES Responsible for the efficient and courteous operation of the front desk Responsible for checking guests inout most efficiently and courteously Collect balances and post appropriate room charges Answers and transfers call from the switchboard using proper telephone etiquette Answer guest questions about local restaurants and attractions Make courtesy calls and follow up calls to all guests issues Send confirmation letters to ownersguests Coordinate with all other departments to ensure a smooth response to guests requests Process all incoming revenue from all departments daily Open and close the credit card machines and cashier audit reports Balance out cash drawer process advance deposits when making reservations and collect money and post the transactions from other departments Order office supplies as needed Prepare night audit daily Enter maintenance and service requests in SPI promptly Make reservations courteously and efficiently Make room moves and stay over requests for guests as needed to ensure guest satisfaction Run reports and correct errors before guest check in Perform any other inventory management changes as directed by the supervisor or manager Prepare check in packets for the upcoming week Make rental calls to notify owners whether their villa rented or not Respond to online reviews Reconcile rentals for the previous month Check online travel agents for rental inbound Daily post office and banking run Block RCI points for unpaid accounts Manage RCI banking membership changes and cancellations All other duties as assigned by management BENEFITS COMPENSATION TRAININGQUALIFICATIONS High School DiplomaGEDExperience from which comparable knowledge and abilities are acquired Basic computer skills Great attention to detail Excellent Customer Service skills with the ability to work under pressure Bilingual is a plus Active listener with the ability to solve problems Work with minimal supervision Excellent verbal and written communication skills Flexible schedule Ability to work evenings holidays and weekends are a must

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.