Guest service representative jobs in West Virginia - 590 jobs

City, State:Morgantown, West Virginia Title: Guest Service Agent FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: Starting at $14/hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and provide necessary instructions to bell attendants. Review accounts and charges with guests during the check-out process. Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. Transmit and receive guest messages using telephones or switchboards. Coordinate with housekeeping and maintenance staff to address guest-reported issues. Make and confirm reservations for guests. Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel). Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently. Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures. Work Environment: Primarily indoor work within the hotel's front desk and lobby areas. Requires standing and walking for long periods throughout the shift. Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies). Flexible schedule , including availability for evening, weekend, and holiday shifts. Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-05 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job Description Are you ready to jumpstart your career in the banking industry? Clear Mountain Bank is seeking a Full Time CSR to join our NEW White Hall branch located in White Hall, WV. As a Customer Service Representative at Clear Mountain Bank, you play a crucial role within our Retail Delivery System. Reporting to the Teller Supervisor, your main focus will be on providing exceptional service to customers through handling various banking transactions. Apart from your core responsibilities, you'll also be involved in sales activities aimed at attracting new customers and deepening existing relationships. By mastering the deposit account opening process, you'll contribute to the overall branch sales function. Additionally, you'll be responsible for cash balancing, ensuring compliance with relevant regulations, and staying within drawer limits. Join our dynamic team and be a part of our forward-thinking approach to banking. clear mountain bank: what drives us? We care about our team and the communities we serve. Clear Mountain Bank is more than a local community bank; we are a team of passionate and dedicated individuals driven by integrity, value, service, and community. Thanks in large part to these standards, our team averages a tenure that doubles that of the national average. As our saying goes, we have roots where others have branches. And because of that, Clear Mountain Bank is committed to volunteering and supporting the various organizations in our community, as we have done for more than 130 years. What we're looking for in a Customer Service Representative (CSR) Knowledge and key skills required for the position are: High School diploma or equivalent 1-2 years related experience in the banking environment computer skills friendly & personable high level of integrity detail-oriented multi-tasker strong communication skills Will you join our team? If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! Background and Drug Screening Required

Job Title: Hotel Guest Services/Registration Representative Job Summary: We are seeking a welcoming and personable Guest Services/Registration Representative to serve as the first point of contact for our valued guests. In this role, you'll ensure a seamless and enjoyable check-in/check-out process, provide excellent customer service, and address guests' needs with a warm, can-do attitude. Your goal will be to create a memorable experience that exceeds expectations and reflects our commitment to hospitality excellence. Key Responsibilities: Greet guests warmly and provide prompt assistance during the check-in and check-out process. Accurately process reservations, payments, and guest information using our hotel's software. Answer inquiries about hotel services, amenities, and local attractions, providing tailored recommendations as needed. Resolve guest concerns or complaints professionally, ensuring a high level of satisfaction. Coordinate with other departments, such as housekeeping and maintenance, to fulfill guest requests. Promote special packages or upgrades to enhance the guest experience. Maintain knowledge of the hotel's safety policies and procedures, addressing emergencies calmly and effectively. Handle phone calls and emails with professionalism and efficiency. Qualifications: High school diploma or equivalent; additional hospitality training or education is a plus. Exceptional interpersonal and communication skills. Friendly demeanor with a strong focus on customer satisfaction. Proficiency in computer systems and reservation software. Ability to multitask and remain organized in a fast-paced environment. Flexibility to work varying shifts, including evenings, weekends, and holidays. Uphold professional attire and grooming standards to represent the brand consistently and positively. The Blennerhassett Hotel and Spa is an Equal Opportunity Employer.

The Customer Service Representative drives customer retention and revenue growth by delivering a frictionless service experience. This role manages the full customer lifecycle - from inquiry to order fulfillment - ensuring accuracy, responsiveness, and proactive communication across phone, email, and chat channels. Core Responsibilities Process customer orders, returns, and change requests with precision and urgency. Respond to product, pricing, and order status inquiries within defined service level agreements. Prepare and issue customer quotations and warranty renewals. Validate product availability, freight rates, and delivery timelines before confirming orders. Collaborate cross-functionally with Operations, Sales, and Product Management to resolve complex customer issues. Identify upselling and cross-selling opportunities through consultative engagement. Capture and escalate recurring customer pain points to improve process efficiency. Maintain accurate CRM and ERP data for all customer transactions and communications. Support continuous improvement initiatives related to customer experience, order accuracy, and response time. Qualifications Minimum 2 years of B2B customer service or inside sales experience. Strong attention to detail and commitment to service excellence. Proficiency in Microsoft Office and familiarity with ERP, CRM, & OLS platforms (e.g., NetSuite, HubSpot, Shopify). Excellent verbal and written communication skills. Demonstrated ability to prioritize, multitask, and perform under pressure in a fast-paced environment. Team-oriented mindset with a bias for accountability and follow-through.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guests during the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. QUALIFICATIONS: Previous customer service experience. Excellent computer and typing skills are required. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Reporting Relationships Supervised by: Community Office Manager Supervises: None Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in a business or accounting curriculum; successful completion of First United Bank & Trust CSR Training Program; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Moderate reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communicative and interpersonal relations skills; proficient eye-hand coordination; ability to operate various office machines; technical supervisory skills sufficient to provide guidance and training to other Customer Service Representatives; ability to lift approximately fifty (50) lbs. of coin; visual and auditory skills. Experience: A minimum of two (2) years' customer service experience in related positions normally required.,. General Responsibilities Responsible for performing a variety of duties to support the paying and receiving function of the community office; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. provide technical guidance to customers around bank technology through demonstrations and assistance. Must demonstrate MYBANK core values and uncommon service standards; including: Modeling helpfulness, Yielding to the customer, Being passionate, Adapting solutions, Nurturing trust, Keeping it personal. Essential Duties 1. Performs a variety of duties to support the paying and receiving function of the community office of which the following are illustrative: a. Greets and serves customers in a friendly and courteous manner. b. b. Maintains an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel. c. Accepts and processes deposits of various account types. d. Cashes checks within approved authority and operating policy. e. e. Sells Cashiers Checks. f. f. Recommends and demonstrates account service technology to enhance customer experience. g. g. Completes CTR reports for multiple transactions or for transactions of $10,000 or more in cash. h. h. Processes loan payments, and other related payments. i. Processes night deposits and mail deposits. j. Maintains branch cash vault. k. Maintains an approved level of cash; turns in excess and mutilated cash. l. l. Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis. m. Prepares reports relating to the function, e.g., currency transactions, BSA reports, etc. n. Processes daily work on Branch Capture for transmission to corporate office. o. Maintains supplies and an awareness of Teller supply inventory control; orders coin and currency for branch as needed. 2. Refers customers requiring loan or deposit account servicing, inquires about bank products and services or opening new accounts to the branch Relationship Advisor, Community Office Manager or appropriate business line specialist. 3. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information. 4. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 5. 5. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 6. 6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. 7. 7. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy. 8. 8. Provides technical guidance and training to other Customer Service Representatives. Ancillary Duties 1. May be required, on occasion, to provide safe deposit box services to customers. 2. 2. May be required to provide support in non-paying and receiving activities, e.g., new accounts, loans, etc. 3. May be required to balance and/or service ATM machines. 4. May be required to verify coin for vault cash control purposes. 5. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned Equipment/Machines 1. Telephone 2. Calculator 3. Copy machine 4. Fax machine 5. PC/Computer keyboard 6. Printer 7. Currency/Coin machines 8. Branch Capture equipment 9. Cash Advance equipment 10. ATM machines 11. Sorter 12. Currency verifier 13. Combination lock 14. Check cutter 15. Office doors & security equipment Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is an hourly position eligible for overtime. Hourly Range Minimum: $15.00 Maximum: $22.12

Job Description We are proud to provide the upmost customer service to guests of all ages. We focus on understanding the needs of our guests and communicating effectively to deliver results. Key Responsibilities Oversee front desk operations, reservation software, and check-in/check-out procedures Greet guests with a friendly and professional welcome Address guest inquiries, complaints, and requests quickly and effectively Follow up with guests to gather feedback and ensure satisfaction Manage room reservations and update property management system accurately Model the Scout Oath and Law in daily interactions Maintain a clean, organized, inspected, neat, and safe work area Perform additional duties assigned by SBR leadership Abide by policies and procedures outlined in the SBR staff handbook Qualifications Minimum age: 18+ Required: Proficient computer skills. (Word, Excel, POS systems, reservation software) Preferred: Experience in hospitality field Exceptional organizational and prioritization skills; must be a self-starter Willing to become a registered Scouting America member (includes background screening) Comfortable using Microsoft Teams for daily work-related communication Physical & Practical Requirements Ability to stand, walk, and hike up to 4 hours daily and ability to lift/move up to 25 pounds Complete the Annual Health and Medical Record , including height/weight guidelines Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55 Desired Traits High emotional intelligence (such as self/social awareness and team dynamics) Positive and cheerful attitude with a strong customer-service focus Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills Ability to connect with individuals from diverse age groups, maturity, and backgrounds

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.

Job DescriptionABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra cash, Domino's is the perfect place for you! JOB REQUIREMENTS Must be 16 years of age or older with reliable transportation. Have a positive and helpful attitude Willing to conform to all image and uniform standards of Domino's Pizza Ability to work alone and with others Desire to meet high quality control standards, even in fast-paced circumstances JOB DUTIES INCLUDE: Receive and process customer orders, both in-store and on phone Prepare all products Stock ingredients in storage areas, production area, and walk-in cooler Clean equipment and facility daily Distribute various marketing materials Communicate verbally with a positive attitude with customers and fellow team members Additional tasks as requested by management team ESSENTIAL FUNCTIONS/SKILLS Ability to add, subtract, muliply, and divide accurately and quickly (may use calculator) Ability to make correct monetary change Ability to enter orders using a computer keyboard and touch screen Strong hand/eye coordination Ability to receive instruction and complete tasks within a specified period of time PHYSICAL REQUIREMENTS Most tasks are performed from a standing position and team members are expected to remain in this position for extended periods of time. Team members will occasionally be required to lift up to 30 pounds and rarely lift up to 50 pounds Team members must infrequently climb ladders to perform cleaning duties, change signs, perform maintenance Crouching, bending, and reaching are performed frequently when preparing products, stocking, and cleaning Additional Information All your information will be kept confidential according to EEO guidelines.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job Description The Night Audit position at a Princeton Hotel, is an hourly role in the hospitality/restaurant industry. This individual contributor role will be responsible for overseeing and completing all nightly accounting and auditing tasks for the hotel, as well as providing exceptional customer service to guests during their stay. The Night Audit will report directly to the Hotel Manager. Compensation & Benefits: This position offers a competitive hourly wage, paid biweekly. Employees also have opportunities for career growth within the company. Responsibilities: - Conduct end-of-day accounting procedures and ensure all financial transactions are accurately recorded and balanced - Prepare daily reports and distribute to appropriate departments - Respond to guest inquiries and complaints in a timely and professional manner, utilizing excellent customer service skills - Process late check-ins and check-outs, ensuring accurate billing and room assignments - Handle cash, credit, and debit transactions accurately and efficiently - Manage and balance cash drawer and ensure all financial records are secure at the end of each shift - Collaborate with other departments to ensure accuracy of guest charges and resolve any discrepancies - Assist with front desk duties as needed, including check-ins and check-outs, answering phone calls, and making reservations - Uphold all hotel policies and procedures during shift and escalate any issues or concerns to hotel management - Complete any additional tasks or projects as assigned by Hotel Manager Requirements: - High school diploma or equivalent - Previous experience in hotel night audit or accounting preferred - Strong mathematical and organizational skills - Excellent attention to detail and accuracy - Ability to work independently and efficiently in a fast-paced environment - Exceptional customer service skills, with the ability to handle guest inquiries and complaints in a professional manner - Proficient in computer skills, specifically with accounting and reservation software - Willingness to work overnight shifts and weekends as needed - Must be able to pass a background check and drug test EEOC Statement: VP Management is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, or any other factors prohibited by applicable law. We strive to create a diverse and inclusive workplace where all employees feel valued and respected.

Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). JOB DUTIES: • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • May handle customer returns. • May support specific customer(s). • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. • Performs other duties as assigned. • Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Excellent communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Strong computer skills. • Strong negotiation skills. • Basic product knowledge. • Reliability, organization, and attention to detail required. COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. This position offers a starting hourly rate of $20.00 an hour. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process. Benefits: Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Job Description The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values. Compensation: $13.50 - $14 hourly Responsibilities: Take reservations over the telephone, through emails and in person, including groups Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions Manage guest check-ins and check-outs appropriately Welcome guests warmly, determine their needs, and manage the registration process. Operate the hotel switchboard, answer inquiries, and transfer calls as needed. Qualifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Availability to work flexible schedules, including weekends and holidays. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. Physical ability to stand, walk, and lift up to 25 pounds as needed. Strong customer service skills with a guest-focused approach. About Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

*Voted top Work place in Morgantown and Pittsburgh in 2014 and 2015* Due to extreme growth we are currently expanding and looking for career minded professionals as well as entry-level career seekers! Reasons to apply: Merit based promotions! *Full and paid training! *Benefits (life, health, accident, retirement) after 90 days with the company! *Growing company with amazing and unique work environment! Job Type: Full-time Job Description Positions available include entry level Management and Customer Service Representative! As a company we work alongside unions where we are in charge of the development and customization of membership services and benefit programs for several groups. Duties Include: Provide excellent customer service in person and over the phone to educate our members about their financial tools and to build client relationships with existing members. Qualifications Required education: High school or equivalent

- Customer Service Representative (50+ Openings) The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into a great customer experience. This role will combine elements of customer service and sales. Sales & Service Consultants are responsible for creating an exceptional experience at every interaction for both new and existing customers. ESSENTIAL FUNCTIONS Duties include, but are not limited to: Promoting and/saving products and service Providing an excellent customer experience via phone. Negotiating and completing save/service order requests from customers Working with customers patiently, tactfully, and efficient Accurately informing customers of various fees and adjustments Providing options to the customer based on product and service needs Active listening skill Ability to follow tactical call flows to optimize the customer experience. Qualifications MINIMUM REQUIREMENTS Outstanding Customer Service skills. Excellent skills in the following areas: Communication - Interpersonal - Analytical - Problem Solving. Basic math skills, data entry skills, and sales aptitude Understanding of hardware (peripherals) with moderate-to-high level software, and hardware troubleshooting skills. Ability to multitask in a fast-paced environment. PREFERENCES Previous Customer Service experience in a high volume 12+ Months of Call Center experience or equivalent required 1 yr contact center and 1 yr retention experience are preferred High school diploma or the equivalent Additional Information All your information will be kept confidential according to EEO guidelines.

Customer Service RepresentativeEmployment Type: Full Time , Entry LevelDepartment: Customer Service CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Reply to calls and emails from the public.- Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.- Document your communications in our database. Qualifications:- Fully fluent in English and/or Spanish (both written and verbal)- High School diploma or General Educational Development (GED) certificate- Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation Ideally, you will also have:- Ability to follow policies, procedures, and regulations.- Ability to navigate a content management system, other applications and related web sites.- Strong written and verbal communication skills.- Excellent customer service, dependability and time management skills.- Keyboarding proficiency of at least 40 words per minute.- Call Center (omnichannel) background a plus. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: *******************

Guest Service Agent Department: Front Desk Primary Responsibilities: · Maintain a warm, friendly and professional demeanor at all times · Professional speech and ability to communicate effectively and pleasantly · Check guests in and out according to hotel standards · Setting up and settling guest accounts according to accounting processes · Great phone etiquette · Maintain control of room keys · Ability to balance room inventory · Assist in accommodating guest requests · Be able to maintain bank handling according to standard operating procedures Secondary Responsibilities: · Maintain thorough knowledge of room inventory and offer up sale on rooms to increase incentive · Maintain knowledge of resort amenity, dining, and activities · Arrive promptly for any shifts scheduled · Keeping the office clean and orderly (front and back offices) · Other project or duties to meet guest needs Normal Working Hours: (Shift, days) · Shifts vary and must be able to work flexible shifts. Weekend and holidays are required and possible overtime To be successful in this position, the ideal candidate must meet the following criteria in addition to The Greenbrier Service Standards for All Employees. Past Work Experience Requirements: · Prior hotel and \/ or customer service experience preferred Educational Requirements: · High School Diploma or G.E.D. · Pursuing hospitality or related degree preferred Technical Requirements: · Basic computer skills · General knowledge of office and telephone procedures · Knowledge of basic accounting functions · Experience with Opera (Property Management System) and Knowcross is beneficial Required Supervision: · Reports to Front Office Supervisor and Front Office Manager · Must be able to work independently and make sound business decisions Other Requirements: · Consistent demonstration of the Twelve Greenbrier Values · Commitment to the job · Flexible with regards to scheduling Entry level position Computer Experience Software Level (Beginner, Intermediate, Advanced) Word Processing WORD BEGINNER Spreadsheet Database Programming Calendars Internet Hardware Installation Technical Skills Skill Level (Beginner, Intermediate, Advanced) Typing (WPM) BEGINNER Data Entry Other Location of Work Yes Yes X Indoors Heated X Outdoors Below Ground Temp. Fluctuations X Elevated Areas Personal Protec. Equip. Req Work Postures Continuous (up to 8 hrs. in an 8 hr. shift) Frequent (up to 5.5 hrs. in 8 hr. shift) Infrequent (up to 3 hrs. in an 8 hr. shift) Rarely(up to .5 hr in 8 hr. shift) Standing X Sitting Walking Climbing Bending\/ Stooping X Overhead Reaching Arm\/Hand Movement X Hand\/Eye Coordination Other (Define) *Requirements are subject to change "}}],"is Mobile":false,"iframe":"true","job Type":"Regular","apply Name":"Apply Now","zsoid":"61661488","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Department Name","uitype":4,"value":"Front Office Operations"},{"field Label":"Industry","uitype":2,"value":"Hospitality"},{"field Label":"Salary","uitype":1,"value":"$15.70 Plus Incentive"},{"field Label":"City","uitype":1,"value":"White Sulphur Springs"},{"field Label":"State\/Province","uitype":1,"value":"West Virginia"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"24986"}],"header Name":"Guest Service Agent","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00096003","attach Arr":[],"custom Template":"1","is CandidateLoginEnabled":false,"job Id":"**********19013751","FontSize":"15","location":"White Sulphur Springs","embedsource":"CareerSite","logo Id":"yy8i2b7f0f63f2fcf4b60b552489d60971759"}

Oversees the daily operation for all areas of the Front Desk to include guest check-in, guest check-out, monitoring the front desk switchboard, and assisting with guest needs while assuring that the highest degree of quality guest care is maintained at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Requires ability to perform all functions pertaining to the operations of the front office including guest information, switchboard, reservations, and front desk . Strives to provide a quality experience for all resort guests through their interaction with the front office department. Follows all policies of the WPC and addresses problem situations with guests through approved procedures and/or guidelines. Develops a positive working relationship with all other departments in Wilson Lodge and divisions of the WPC. Exerts a positive influence on other resort personnel through an upbeat personality, and by always attempting to enhance the guests visit. Attends training seminars, conferences, schools and meetings as directed to continually develop personal knowledge of hospitality operations. Works flexible schedule including weekends, evenings and holidays. Requires thorough knowledge of the lodge, resort, and surrounding areas. Must have excellent telephone and customer service skills. Responsible for assisting with keeping the lobby “guest ready” at all times. Assists front desk staff with the handling of guest issues, while having an understanding of when to involve a Manager for further direction. Implements established emergency protocol when necessary. Monitors front lobby and front entrance areas while performing the supervisory responsibilities. Serves as a witness to money drops. Conducts all check-in and check-out procedures with all overnight guests while practicing the standards of Signature Training. Quotes rates and packages and sells “walk in” reservations. Understands how to processes lodging charges and no-show fees for all in-house guests, group master accounts, and direct bill accounts. Capable of producing daily summaries for Management staff and various departments. Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees. EDUCATION and/or EXPERIENCE One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.