Help desk assistant vs assistant

The differences between help desk assistants and assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a help desk assistant and an assistant. Additionally, an assistant has an average salary of $37,363, which is higher than the $28,262 average annual salary of a help desk assistant.

The top three skills for a help desk assistant include computer lab, customer service and desk support. The most important skills for an assistant are patients, customer service, and patient care.

Help desk assistant vs assistant overview

	Help Desk Assistant	Assistant
Yearly salary	$28,262	$37,363
Hourly rate	$13.59	$17.96
Growth rate	10%	-8%
Number of jobs	83,479	557,900
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 49%
Average age	42	50
Years of experience	2	2

Help desk assistant vs assistant salary

Help desk assistants and assistants have different pay scales, as shown below.

	Help Desk Assistant	Assistant
Average salary	$28,262	$37,363
Salary range	Between $14,000 And $56,000	Between $16,000 And $82,000
Highest paying City	Hartford, CT	Boston, MA
Highest paying state	Connecticut	Massachusetts
Best paying company	Information Technology and Innovation Foundation	Latham & Watkins
Best paying industry	Government	Education

Differences between help desk assistant and assistant education

There are a few differences between a help desk assistant and an assistant in terms of educational background:

	Help Desk Assistant	Assistant
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	Stanford University	Western Carolina University

Help desk assistant vs assistant demographics

Here are the differences between help desk assistants' and assistants' demographics:

	Help Desk Assistant	Assistant
Average age	42	50
Gender ratio	Male, 53.4% Female, 46.6%	Male, 40.7% Female, 59.3%
Race ratio	Black or African American, 12.2% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 11.5% White, 54.8% American Indian and Alaska Native, 0.4%	Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	11%	6%

Differences between help desk assistant and assistant duties and responsibilities

Help desk assistant example responsibilities.

Manage the PC refresh program transferring all user data remotely and installing require software applications.
Produce legal proposals, memorandum agreements and PowerPoint presentations.
Create PowerPoint presentations used for business development.manage daily office operations and maintenance of equipment.
Analyze networking problems concerning LAN architecture and constructed/ran cable to support lab expansion projects.
Evaluate network utilization and redesign the county wide-area network by replacing existing network infrastructure with network switches and installing network cabling.
Build VPN packages and ship as requested.

Assistant example responsibilities.

Manage circulations, including educational textbooks and DVDS, video technology and supplies.
Manage branches providing information technology support, logistics, training and operational support.
Manage company's twitter account and communicate with multiple physical therapy providers around the country
Optimize productivity in prioritizing and managing special projects, PowerPoint presentations for classes, and proctore exams for undergraduate classes.
Assist in jewelry design and assembly, manage company Facebook page, participate in wholesale buying, and manage retail inventory
Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.

Help desk assistant vs assistant skills

Common help desk assistant skills

Computer Lab, 10%
Customer Service, 10%
Desk Support, 8%
Help Desk, 5%
Help-Desk Support, 4%
Computer Software, 4%

Common assistant skills

Patients, 27%
Customer Service, 13%
Patient Care, 8%
CPR, 5%
Sales Floor, 5%
Scheduling Appointments, 3%