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The differences between help desk leaders and information systems technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a help desk leader, becoming an information systems technician takes usually requires 4-6 years. Additionally, a help desk leader has an average salary of $56,781, which is higher than the $46,346 average annual salary of an information systems technician.
The top three skills for a help desk leader include technical support, troubleshoot and remedy. The most important skills for an information systems technician are customer service, troubleshoot, and technical support.
| Help Desk Leader | Information Systems Technician | |
| Yearly salary | $56,781 | $46,346 |
| Hourly rate | $27.30 | $22.28 |
| Growth rate | 10% | 10% |
| Number of jobs | 67,740 | 173,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 50% |
| Average age | 42 | 44 |
| Years of experience | 2 | 6 |
Help desk leaders and information systems technicians have different pay scales, as shown below.
| Help Desk Leader | Information Systems Technician | |
| Average salary | $56,781 | $46,346 |
| Salary range | Between $38,000 And $84,000 | Between $28,000 And $74,000 |
| Highest paying City | - | Rahway, NJ |
| Highest paying state | - | New Jersey |
| Best paying company | - | Simpson Thacher & Bartlett |
| Best paying industry | - | Government |
There are a few differences between a help desk leader and an information systems technician in terms of educational background:
| Help Desk Leader | Information Systems Technician | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 50% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between help desk leaders' and information systems technicians' demographics:
| Help Desk Leader | Information Systems Technician | |
| Average age | 42 | 44 |
| Gender ratio | Male, 67.2% Female, 32.8% | Male, 73.6% Female, 26.4% |
| Race ratio | Black or African American, 12.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.5% White, 55.4% American Indian and Alaska Native, 0.4% | Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 11% |