Information technology analyst jobs in Appleton, WI - 196 jobs

Job Functions: User Support / Help Desk Provide Tier 1-2 support for employee technical issues. Resolve login, printing, connectivity, and system performance problems. Document issues, resolutions, and follow‑ups in ticketing systems. Active Directory knowledge - user/group management: creating/disabling accounts, resetting passwords, unlocking accounts, and managing group memberships. Assist with basic network diagnosis (IP/DNS/DHCP issues) Troubleshoot wired and wireless network issues. Support VPN connections and remote access configurations. Apply updates, patches, and company security standards. Support malware and virus detection and removal. Maintain accurate records of hardware, software, and repairs. Communicate clearly and effectively with non‑technical users. Escalate advanced issues to senior engineers when needed. Provide timely, friendly service to minimize operational downtime. A 24/7 rotating on-call schedule is maintained. Hardware Support and Maintenance Install, configure, and troubleshoot desktop and laptop systems. Perform component repairs and upgrades (memory, storage, peripherals) Troubleshoot and fix PC, laptop, printer, and copier hardware problems. Track equipment through its lifecycle (deployment → retirement) Build, configure, and deploy PCs using imaging tools. Software Installation & Troubleshooting Install Windows operating systems and company‑approved applications. Resolve software errors, conflicts, and performance issues. Support endpoint security tools, Windows updates, and patching. Required Competencies: Judgment and initiative necessary in setting priorities, meeting deadlines and maintaining program requirements. Suggest new policies and procedures to improve value and efficiency within the Safety Management System. Frequent personal and telephone contact with others Education & Experience: Required: Associate degree in IT, Customer Service or related discipline 3-5 years of experience in IT support or PC repair Strong understanding of Windows OS, hardware components, and troubleshooting Basic knowledge of networks (TCP/IP, wireless, VPN) Ability to lift and move computer equipment as needed. Excellent communication and customer service skills Minimal travel requirements may be necessary. Preferred Active Directory management Experience with imaging tools (SCCM) Knowledge of Microsoft 365 environment Basic iSeries knowledge CompTIA A+ or equivalent certification Supervisory Responsibilities: None Work Environment, Physical Demands & Travel: Occasional travel required. Majority of time spent at low physical activity level, i.e., sitting. Occasional standing, walking, movement required. Disclaimer: The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of duties and/or responsibilities

**Systems Analysis, Support & Design** + Evaluate existing IT systems and infrastructure to identify areas for improvement and optimization + Gather and analyze business requirements from stakeholders across departments + Design system specifications and technical solutions that address business needs + Create detailed documentation including workflow diagrams, data models, and system architecture + Support application role security and user access + Monitor support ticket queues and provide ticket resolution for your area of responsibility **Implementation & Integration** + Collaborate with developers, vendors, and IT teams to implement new systems and upgrades + Oversee system integration projects to ensure seamless data flow between platforms + Conduct system testing, troubleshooting, and quality assurance before deployment + Manage system migrations and ensure minimal disruption to business operations **Stakeholder Collaboration** + Act as liaison between technical teams and business units to translate requirements into technical specifications + Conduct interviews and workshops with end users to understand pain points and needs + Present findings and recommendations to management and technical audiences + Provide training and support to end users on new systems and processes **Continuous Improvement** + Monitor system performance and user feedback to identify enhancement opportunities + Stay current with emerging technologies and industry best practices + Recommend cost-effective solutions that improve efficiency and productivity + Develop and maintain IT standards, policies, and procedures **Qualifications** **Required:** + Bachelor's degree in Computer Science, Information Systems, or related field + 3+ years of experience in systems analysis, business analysis, or related IT role + Strong understanding of system development lifecycles and methodologies (Agile, Waterfall, etc.) + Proficiency in creating technical documentation, process flows, and requirements specifications + Experience with database concepts and data analysis + Excellent analytical and problem-solving skills + Strong communication skills with ability to explain technical concepts to non-technical audiences **Why ITW Welding?** At ITW Welding, we're not just a place to work - we're a community that empowers you to grow and make a real impact. Join us and build a career that makes a difference! Here are some benefits we offer to help you build the future you want: + **Generous Retirement Benefits** - 401(k) match PLUS an additional retirement contribution to help you plan for the future. + **Paid Time Off** - 11 paid holidays, 5 sick days, and vacation time to take time for what matters. + **Company-Paid Insurance** - Life, AD&D, Short-Term &Long-Term Disability insurance to give you peace of mind. + **Family-Friendly Benefits** - 4 weeks of paid parental leave and adoption reimbursement to support your family journey. + **Education Assistance** - tuition reimbursement; because we believe in investing in your personal and professional development. **Company Description:** Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns. Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, "The Power of Blue ," is inspired by the blue color of Miller equipment. The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world's largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people. **Additional Information:** ITW Welding is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status, age, or any other characteristic protected by law. _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._ _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

The IT Business Analyst serves as the vital link between business operations and technology solutions. They analyze business processes, identify areas for improvement, and translate stakeholder needs into clear, actionable system requirements. By collaborating with cross-functional teams, they ensure that IT initiatives align with organizational goals, enhance efficiency, and deliver measurable value. This role requires both technical understanding and strong communication skills to bridge the gap between users, developers, and decision-makers, ensuring successful implementation of technology-driven business solutions. + Act as a liaison between the business stakeholders and technical delivery teams translating concepts into language that is easily understood by both parties. + Develop a fundamental understanding of your team's technical systems and your business stakeholders' processes. + Elicit user and technical requirements for new initiatives and ad hoc requests from multiple internal business practices. + Create dashboards appropriate initiatives. + Document requirements and technical details with clear user stories and acceptance criteria. + Create and implement tools and processes for business leaders and project managers that ensure consistency in performance and reporting. + Responsible for executing training efforts in various software/system tools. + Determine scope of requests and identify possible development iterations to unlock greatest client value. + Prioritize and sequence backlog with an understanding of dependencies related to roadmap. + Facilitate various agile team ceremonies such as standups, refinement, planning and retrospectives. + Measure and monitor development team's process efficiency and velocity. + Ensure projects stay on track towards deliverable commitments, occasionally completing trade-off analysis to influence product decisions. + Coordinate technical implementation, testing, training and communication efforts with multiple internal business and IT groups, as well as external vendors. + Act as an ambassador for the product and as the primary contact for queries related to the product. + Apply critical thinking to troubleshoot issues quickly and effectively. + Performs other duties as assigned. + Complies with all policies and standards. **Qualifications** + Bachelor's degree in Computer Science, Business, Information Technology, or related field from an accredited program and 4 years of relevant experience required. + Applicable experience may be substituted for the degree requirement. + Deep understanding of business process modeling, requirements analysis, and Systems Development Life Cycle (SDLC). + Knowledge of economic application software. + Familiarity with software development methodologies (Agile, Scrum, Waterfall). + Ability to work independently, think creatively and analytically, and make quick and sound decisions. + Requirements gathering and documentation (use cases, user stories, functional specs). + Process analysis and improvement - ability to map "as-is" and design "to-be" workflows. + Translate complex business needs into clear, actionable technical requirements. + Manage multiple projects and deadlines under minimal supervision. + Quickly learn new systems and processes, applying insights to business challenges. + Excellent problem solving skills. + Excellent organizational skills and ability to handle multiple tasks. + Demonstrated ability to communicate with all levels within an organization. + Demonstrated knowledge of Microsoft Word, Excel, Access, and PowerPoint. This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled. EEO/Disabled/Veterans **Job** Business Analysts **Primary Location** US-WI-Appleton **Schedule:** Full-time **Travel:** Yes, 15 % of the Time **Req ID:** 254439 \#LI-MF #ACO N/A

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Join Our Team: IT Systems Analyst at NEW Water! NEW Water is seeking a Full-Time, IT Systems Analyst to help us uphold our culture of Safety, Team, Respect, and Environment. You will be critical in designing, implementing, and administering our computer systems, ensuring smooth operation of business, technical, and reporting systems in a multi-site network. Key Responsibilities System Administration: Administer and design databases, troubleshoot network peripherals, and manage key technologies like SQL Server, ArcGIS Online, Maximo CMMS and Tyler ERP. Cloud & Technical Systems: Administer remote systems in environments like Microsoft Azure and build/maintain infrastructure for our Geographic Information System (GIS). Reporting: Design and develop data models, dashboards, and reports using tools like SSRS and Power BI. Security: Protect and secure software, data, and hardware through evolving security measures. What You Need Education: Bachelor's degree in computer science (CS), MIS, or a related technical field, or an equivalent combination of education and experience. Experience: A minimum of 4 years of relevant experience. Key Skills: Strong experience in Systems Administration, Microsoft Server and SQL environments, and Microsoft Azure. Scripting skills (PowerShell and Python) are highly valued. Why NEW Water? You will be part of a collaborative IT Staff and frequently interact with internal technology users, external resources, and vendors to ensure system availability and security. This role requires recognizing the importance of your tasks in the operation of NEW Water's business and process control operations, understanding system interrelationships, and prioritizing work with little guidance. We are proud to offer a comprehensive rewards package that includes financial security, work-life balance, and wellness support: Retirement Security: Participate in the Wisconsin Retirement Plan (WRS), one of the strongest pension systems in the country. Health & Wellness: Choose from a variety of Medical Insurance plans (including an HDHP with an HSA contribution) and dual choice Dental Plans. We also provide Long Term Disability (LTD) and Life Insurance coverage at no cost. Work-Life Balance: Our team enjoys paid leave benefits such as vacation, PTO and paid holidays, Additionally FlexTime and FlexPlace arrangements are available once training/onboarding is complete. A full Job Description maybe requested by emailing ************** Hiring Range: $78,208-$91,998 Salary Range: $78,208-$110,427 Ready to join our team of #FLUSHFIGHTERS? Apply today!

- Green Bay, WI. Responsible for addressing technology-related issues from internal customers. Install, support, and maintain the operation of PCs, peripherals, and applications for all end users in Fielmann USA corporate offices and remotely for all stores. DUTIES AND RESPONSIBILITIES: TECHNICAL SUPPORT OPERATIONS • Provide technical support for hardware or software to internal and external customers • Learn and teach all hardware operations and software packages • Solve problems directly or forward on to a teammate who can resolve. Opportunities include password resets, new hire setup, register errors, hardware issues, simple software or operating system issues, and scanner errors • Utilize help desk software that provides the means to document issues with all information pertinent to resolution and why the incident was closed. Track the problem until it is resolved • Follow defined processes for setting up new systems • Provide leadership with information regarding support activities • Follow up with internal and external customers to ensure issue resolution as assigned by leadership (quality surveys, etc.) • Be the customer advocate and strive to ensure customers have the best possible experience using our technology, tools, and support services • Maintain a clear understanding of Fielmann USA goals and practice proper policies and procedures • Perform additional tasks as assigned by manager and/or senior leadership MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • Bachelor's degree in computer science, information technology, business administration or related field. An alternative degree with equivalent education, experience, and training may be considered • 3+ years demonstrated help desk experience • Strong working knowledge of Windows 11 desktop administration, maintenance, and troubleshooting • Experience with help desk support systems, Microsoft SCCM Server, and project management • Knowledge of internet browsers, proxies, and anti-virus/malware products • A+ and N+ Certifications as well as additional MCP Certifications are highly desirable • Experience with desktop firewall and client VPN software is a plus • Excellent phone manners and customer service skills • Strong interpersonal relationship skills • Ability to maintain strict confidentiality • Ability to work independently for extended periods of time • Strong written and verbal communication skills • Strong analytical and problem-solving skills • Able to prioritize work and manage multiple activities simultaneously • Proficiency in Microsoft Office Suite of programs ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: • Able to participate in on-call rotation for system issues and questions that occur outside of normal business hours • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication • Able to sit or stand for extended periods of time • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) • Able to read and write at a high school graduate level • Able to lift 10 to 20 pounds • Able to view/read computer screen for extended periods of time • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines • Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Category Limited Term Management (Fixed Term) FVTC Worksite Appleton Main Campus Hours Per Week 40 Note to internal applicants: Do not apply via this portal. Login to your Workday Account and Find Internal Career Opportunities through the Internal Portal. Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Summary The AI Solutions Analyst (Temporary Grant-Funded) will play a key role in advancing the college's strategic AI initiatives. This position supports the technical development, deployment, and institutional adoption of AI tools and processes. The role works closely with the CIO and the AI Strategy and Process Optimization Manager to ensure effective integration of AI across the organization. This is a 1.0 FTE position based at the FVTC Appleton campus, funded through a grant from January 2026 to June 2027. Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position. Other duties may be required and assigned. Technical Development & Implementation * Lead the design, testing, and deployment of AI tools and workflows. * Collaborate with IT to ensure AI solutions align with institutional goals. * Support data integration and process automation using AI technologies. * Establish and maintain AI governance practices, including model documentation, risk assessments, monitoring, and adherence to data privacy, ethical use, and compliance requirements. Training & Capacity Building * Develop and deliver training sessions for faculty, staff, and administrators on AI tools and best practices. * Create user-friendly documentation and guides to support AI adoption. * Provide ongoing support and troubleshooting for AI-related tools and platforms. Knowledge Dissemination * Promote awareness of AI capabilities and ethical considerations within the college community. * Share insights, case studies, and success stories through internal communications and events. * Contribute to the development of an AI knowledge hub or resource center. Data Analysis and Visualization * Collect, clean, and organize data from institutional sources to support AI initiatives. * Develop dashboards and visual reports to communicate AI project progress and impact to stakeholders. Non-Essential Functions and Responsibilities * Other duties as assigned to support the success of AI initiatives and the Information Technology Services department. Minimum Qualifications Education and/or Experience Requirements: * Bachelor's degree in Computer Science, Information Technology, Educational Technology, or related field (Master's preferred). * 4 to 5 years of experience with business systems, process improvement, or technology enablement. * Experience with AI tools, platforms, and implementation in educational or organizational settings. * Strong communication and training skills, with the ability to translate technical concepts for non-technical audiences. * Familiarity with ethical and responsible AI practices. * Ability to work collaboratively across departments and with diverse stakeholders. Licenses, Certifications, and Other Requirements: * Experience with generative AI (e.g., Copilot, ChatGPT, Claude) and prompt engineering. * Knowledge of data privacy regulations and responsible data use. * Background in instructional design or adult learning principles. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Work Environment * Work will be completed in a hybrid environment, both in person and virtually. Work environment may change based upon college needs. Physical Requirements * Sitting: This role requires extended periods of sitting while performing tasks and utilizing computer systems. * Mobility: While much of the work is desk-based, occasional mobility may be necessary for attending meetings, office tours, or events within the workplace. * Fine Motor Skills: This role may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrating experiments, or using instructional technology like computers. * Repetitive Motions: Capacity to perform repetitive motions, such as typing, without discomfort or injury. * Communication: Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means. * Travel: Instructor position may require off-site teaching, fieldwork, or travel for professional development. EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Starting Range: $71,300 - $83,900 annually. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wage will be based upon the applicable compensation guidelines. At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid time off, sick leave, holidays, bereavement leave, and recess periods. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, café, printing services, Trilogy Salon & Spa, and more. Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - ************************ (Affirmative Action), **************** (sex-based discrimination or harassment), or Dan Squires - *************************** (Disability related discrimination).

Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Title: Systems Analyst Location: Neenah, WI Duration: 7 Months (Could go beyond) Roles & Responsibilities: · Lead small to medium size initiatives in space of Microsoft technologies, specifically O365 One Drive and SharePoint Hybrid search capabilities. · Work with multiple teams to execute implementing the technologies. · Plan, design and implement business processes and their automation for users, such as service subscription, change in service, service termination. Qualifications Client is looking for Office 365 experience. Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************

Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Mercury Marine is seeking a Supply Chain IT Business/System Analyst to partner with the Business Relationship Manager to understand business processes and requirements to design and deliver IT solutions. Keen problem solving, effective process development, and continued commitment to improve system processes will be integral to achieving the role's objectives. This role will require close communication with the business partners and internal/external IT teams in delivering system(s) capabilities. Key Components of the Role Lead/assist in the design of supply chain system solutions to drive growth for the organization Support the implementation of technology solutions to enhance business operations. Collaborate with IT and business teams to capture and author user stories that reflect business requirements Document functional designs, process flow diagrams and unit test scripts Responsible for working with other functional areas to gather, analyze and document business requirements and assessing impacts to other systems. Provide support in the testing and validation of new systems and applications. Flexible to learn multiple business functional areas. Minimum Qualifications: Bachelor's degree in Information Systems, Computer Science, or a related discipline. Minimum 5 years work experience as an IT professional in a similar role. Previous experience in supply chain management systems (Procurement, Planning) Highly organized, with proven success managing multiple tasks simultaneously Experienced in leading smaller projects and coordinating strong cross-functional collaboration Proactive and results-oriented in a time-sensitive environment Strong business acumen, interpersonal and communication skills Willingness to learn existing and new systems as the business transforms Experience working with SQL and relational databases a plus Experience with Oracle ERP and SaaS systems a plus Abilities Data Analysis - Analytical and investigation skills Strong Communication Skills Multi-tasker who can manage work across multiple categories simultaneously Highly driven, and very self-sufficient Strategic thinker with experience making data-driven decisions Continuous Improvement An adaptive mindset and eagerness to be a part of a transformational organization Coordinate and execute detailed test plans Proficiencies in learning/educating oneself on business processes and system The anticipated pay range for this position is $103,200 - $144,000 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus. At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here. Why Brunswick: Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we're proud of being recognized for making a splash with numerous awards! About Brunswick: Brunswick Corporation is a leader in the marine industry, and we're looking for people just like you to take part in the movement towards better boating for all. We rely on the thoughtful input of people from all backgrounds to create compelling, innovative products for our customers around the globe. As such, diversity, equity, and inclusion are priorities in the enduring culture of our company. As a world leader in emerging recreational products and technologies, when you join our team, you become part of some of the most innovative, forward-looking brands in the marine industry today. Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact ****************************** for support. For more information about EEO laws, - click here Brunswick and Workday Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: ****************************** or ************. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///************************** If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at ************ or ******************************. #Brunswick Corporation - Mercury Marine

Job Category Limited Term Management (Fixed Term) FVTC Worksite Appleton Main Campus Hours Per Week 40 Note to internal applicants: Do not apply via this portal. Login to your Workday Account and Find Internal Career Opportunities through the Internal Portal. Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Summary The AI Solutions Analyst (Temporary Grant-Funded) will play a key role in advancing the college's strategic AI initiatives. This position supports the technical development, deployment, and institutional adoption of AI tools and processes. The role works closely with the CIO and the AI Strategy and Process Optimization Manager to ensure effective integration of AI across the organization. This is a 1.0 FTE position based at the FVTC Appleton campus, funded through a grant from January 2026 to June 2027. Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position. Other duties may be required and assigned. Technical Development & Implementation Lead the design, testing, and deployment of AI tools and workflows. Collaborate with IT to ensure AI solutions align with institutional goals. Support data integration and process automation using AI technologies. Establish and maintain AI governance practices, including model documentation, risk assessments, monitoring, and adherence to data privacy, ethical use, and compliance requirements. Training & Capacity Building Develop and deliver training sessions for faculty, staff, and administrators on AI tools and best practices. Create user-friendly documentation and guides to support AI adoption. Provide ongoing support and troubleshooting for AI-related tools and platforms. Knowledge Dissemination Promote awareness of AI capabilities and ethical considerations within the college community. Share insights, case studies, and success stories through internal communications and events. Contribute to the development of an AI knowledge hub or resource center. Data Analysis and Visualization Collect, clean, and organize data from institutional sources to support AI initiatives. Develop dashboards and visual reports to communicate AI project progress and impact to stakeholders. Non-Essential Functions and Responsibilities Other duties as assigned to support the success of AI initiatives and the Information Technology Services department. Minimum QualificationsEducation and/or Experience Requirements: Bachelor's degree in Computer Science, Information Technology, Educational Technology, or related field (Master's preferred). 4 to 5 years of experience with business systems, process improvement, or technology enablement. Experience with AI tools, platforms, and implementation in educational or organizational settings. Strong communication and training skills, with the ability to translate technical concepts for non-technical audiences. Familiarity with ethical and responsible AI practices. Ability to work collaboratively across departments and with diverse stakeholders. Licenses, Certifications, and Other Requirements: Experience with generative AI (e.g., Copilot, ChatGPT, Claude) and prompt engineering. Knowledge of data privacy regulations and responsible data use. Background in instructional design or adult learning principles. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Work Environment Work will be completed in a hybrid environment, both in person and virtually. Work environment may change based upon college needs. Physical Requirements Sitting: This role requires extended periods of sitting while performing tasks and utilizing computer systems. Mobility: While much of the work is desk-based, occasional mobility may be necessary for attending meetings, office tours, or events within the workplace. Fine Motor Skills: This role may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrating experiments, or using instructional technology like computers. Repetitive Motions: Capacity to perform repetitive motions, such as typing, without discomfort or injury. Communication: Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means. Travel: Instructor position may require off-site teaching, fieldwork, or travel for professional development. EOE/ADA StatementFox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Starting Range: $71,300 - $83,900 annually. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wage will be based upon the applicable compensation guidelines. At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid time off, sick leave, holidays, bereavement leave, and recess periods. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, café, printing services, Trilogy Salon & Spa, and more. Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - ************************ (Affirmative Action), **************** (sex-based discrimination or harassment), or Dan Squires - *************************** (Disability related discrimination).

Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $20.00 - USD $23.06 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) M-F 7:30am - 4:00pm Overview Navitus Health Solutions is seeking an IT Support Technician to join our team! This is an onsite position in our Appleton WI location. The IT Support Technician will be responsible for providing first level technical assistance and support related to computer systems and hardware. Respond to queries, execute basic diagnostic programs, isolate problems, and determine proper escalation within Navitus and/or vendor support. Individuals in this job position are competent to perform work at the entry level technical skill set within this job family. They have some familiarity with information technology systems and processes. Is this you? Find out more below! Responsibilities How do I make an impact on my team? * Imaging, Packaging, Shipping and Tracking of Hardware based on incoming requests * Receiving, tagging and inventorying of hardware * Maintenance and inventorying of shipping supplies * Record user interactions in Service Desk application * Working with users to receive, track, and inventory, corporate hardware within termination process * Work with vendors and run diagnostic programs to resolve problems * Document processes and solutions in the IT knowledge base * Maintain accurate New hire, Transfer and Termination hardware tasks with attention to detail * Maintain Asset Lists and documentation accurately * Other duties as assigned Qualifications What our team expects from you? * High school diploma required * Working knowledge of hardware provisioning and support required * Experience in solving customer issues required * Knowledge of Active Directory Users and Computers preferred * System Center Configuration Manager (SCCM) preferred * Knowledge of Microsoft tools such as email, Teams and SharePoint preferred * Participate in, adhere to, and support compliance program objectives * The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Navitus? * Top of the industry benefits for Health, Dental, and Vision insurance * 20 days paid time off * 4 weeks paid parental leave * 9 paid holidays * 401K company match of up to 5% - No vesting requirement * Adoption Assistance Program * Flexible Spending Account * Educational Assistance Plan and Professional Membership assistance * Referral Bonus Program - up to $750! #LI-Onsite Location : Address 1025 West Navitus Dr. Location : City Appleton Location : State/Province WI Location : Postal Code 54913 Location : Country US

Hire Type: Contract (24 months, with potential to extend or convert) Pay: $35-$40/hr Benefits: Medical, Dental, Vision, HSA, STD, Life, LTD, AD&D, PTO, and Holiday Pay The User Experience Specialist will review large volumes of customer-submitted videos, product reviews, and user-generated media. This role will be responsible for identifying standout content, tagging assets for marketing use, and collaborating with cross-functional partners to support upcoming campaigns and digital initiatives. This person will work closely with the Marketing, Brand, Creative, and Product teams to ensure all selected content reflects brand guidelines, user value, and storytelling goals. Key Responsibilities Review, evaluate, and categorize customer product reviews and user-generated videos Select high-quality content that aligns with brand standards and marketing objectives Organize, tag, and archive approved content for easy use by Marketing and Creative teams Partner with Marketing, Social, Creative, and Product teams to understand content needs for campaigns, presentations, and product launches Ensure all selected assets meet legal, privacy, and usage guidelines Track trends in customer submissions to surface recurring themes, insights, or opportunities Support the development of content libraries for future marketing use Prepare curated content playlists or folders for presentations, product demos, and storytelling efforts Qualifications Experience in digital marketing, content review, social media, creative production, or related fields Strong eye for storytelling, visual detail, and brand consistency Ability to review large volumes of content with accuracy and efficiency Familiarity with UGC, video-based marketing, or social platforms (TikTok, Instagram Reels, YouTube, etc.) Strong communication and organizational skills Ability to work independently in a remote environment Comfort collaborating cross-functionally with marketing, brand, creative, and product teams

National design and buildings contractor is looking for an IT Manager to run their internal operations. This position is responsible for the overall planning, organizing, and execution of all IT functions in support of Company goals and objectives while serving Company users, employees, partners, and customers. The IT Manager provides direction and expertise in information systems and technology planning, network and systems security, disaster recovery contingencies, and the strategic implementation of such plans which result in the effective utilization of information systems resources. Determines future needs and requirements related to data and voice technologies; integrates anticipated requirements into strategic plans to maintain a comprehensive, flexible information infrastructure. IT Manager works under the strategic guidance and direction of the Executive Vice President and in conjunction with the Enterprise Architect. Qualifications 8 years' experience within Information Technology Must be proficient in the use of a PC and Microsoft Office Suite (Access, SharePoint, Excel and Word). Web development for Intranet and Internet Microsoft SQL Server CRM, preferably Microsoft Dynamics CRM Oracle (Primavera)- preferred Trimble AccuBid Estimating - preferred Networking Systems Hardware Additional Information

In this role is responsible for monitoring and triaging issues across a wide variety of IT applications and technology platforms. Critical to this role is collaborating with cross-disciplinary teams, stakeholders, moving the business forward. It's essential to have excellent attention to detail, be organized, work independently, and be part of a team. Responsibilities: Monitor and triage issues across a wide variety of IT Applications and Technology Platforms including Infor M3 and Infor related applications, modules, and custom applications for errors. Maintain and document correct Infor M3 and related product configurations on incidents down to functional area affected. Document company systems and Infor functional analysis and resolution steps. Update Freshservice Knowledge Base for future reference. Initiate information gathering calls with the originator/end user/affected user and update tickets in Freshservice. Immediately triage and respond to incoming tickets, move to personal queue or other queues. Maintain appropriate status on open Incidents and provide summarized notes on resolution steps. Escalate with Production Support teams if low priority issues are deemed severe. Follow Production Support Service Level Objectives, (SLOs). Train fellow IT Applications Administrators and Production Support teams on Infor M3, Infor related applications, modules, and custom applications. Provide Production Support for company systems. This includes Infor M3 Infor related applications, modules, and custom applications. This may involve unplanned after-hours and weekend support. Initiate and expedite Knowledge Transfer Sessions with IT and Business functional groups. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization. With proper training and experience, future duties of this role may include security administration, installation & upgrade of software, configuration of applications & systems. Oversee and/or participate in executing the design, development, and implementation of software and hardware solutions, systems, or products. Design, program, test, debug, implement, and document program logic. Organize data files and prepare flowcharts of data movement. Document procedures and operation methods. Prepare instructional material for users and complete user training. Analyze documents, files, and reports related to workflows. Analyze and develop solutions by evaluating specifications and creating workflow. Qualifications Knowledge, Skills, and Experience Bachelor's degree in information technology, computer science or a related field is required. Minimum two years experience in related field. Previous experience with Infor M3 (Food & Beverage) a plus, but not required. Experience with Sage Software, AS/400 Applications, .Net Applications. Experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and business applications. Experience with all phases of the SDLC. Ability to work in a fast-paced team environment while remaining flexible to understand both business and technical perspectives. Ability to effectively communicate with individuals on all levels throughout the organization. Excellent planning, time-management, organization, and prioritization skills. Ability to conduct research into systems issues and products as required and communicate ideas in both technical and user-friendly language. Familiar with standard Business & IT concepts, practices, and procedures. Willing to perform variety of tasks. Experience within manufacturing environments, specific to process manufacturing. Ability to work a low volume, rotating on-call schedule. Ability to travel on a periodic basis to other locations pending business needs. Working knowledge of applicable data privacy practices and laws. Strong written communication skills and knowledge to tailor messages to the appropriate audience. Capacity to develop strong working relationships Ability to relay information clearly and efficiently, both orally and in writing Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar Proficient with Microsoft Office applications Experience working in a collaborative team atmosphere and also being an individual contributor with individual projects, deadlines, and accountabilities Ability to handle multiple priorities and competing priorities with a high degree of flexibility in a constantly fast- evolving environment while meeting deadlines and deliverables Critical thinking skills, including logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Additional Skills, Experience, and/or Requirements Excellent interpersonal and collaborative skills, with a professional demeanor and the ability to interact with all levels of management, colleagues, and vendors Experience using SEO principles to maximize copy's reach Demonstrate intellectual curiosity and desire to learn Ability to adapt to modification and changes to project plans and/or marketing plans, demonstrating flexibility to implement new strategies, content, and/or methodologies to accommodate changes. Embraces the values of quality, integrity, and mutual success through teamwork. Driven, self-motivated, and always looking for ways to improve current marketing efforts INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Summary OUR FAMILY CULTURE We are a family-owned business established in 1946 with nearly 5,000 employees. Over the years, Rosen's Diversified, Inc. (“RDI”) has grown into a holding company of vertically integrated business units, including American Foods Group, America's Service Line, Scientific Life Solutions, and Rosen's Inc. By understanding our employees, our customers and ourselves, we are preparing RDI for the future generations of success. Our Company is comprised of innovative entrepreneurs who value our casual and down to earth culture. As a member of the Rosen's family, you will find yourself challenged and rewarded for your professional contributions as well as the Company's success. WHAT WE OFFER Privately held, family-owned (three generations) business which operates with a mentality of what should be done versus share holder requirements. Excellent health and welfare benefits including but not limited to medical, dental, vision, disability, and a variety of voluntary benefit options. 401(k) benefits with annual company match for eligible employees. Professional and personal development programs including Career and Learning Paths providing opportunities for advancement.

Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Overview The TOC Systems Engineer will be part of the Impact Networking MIT organization under Service Operations and will provide world-class customer support and technical expertise for Impact Networking customer environments. Customer support will center around systems infrastructure and desktop computing following Impact's incident, request, and change management processes. Experience in IT support, effective team participation, as well as a demonstrated ability to understand customer needs, drive business practices, and work collaboratively in a fast-paced, dynamic environment where customer service skills are utilized daily are expected. The ideal candidate will be expected to: Analyze server, storage, workstation systems to determine existing and available capacity; Prepare reports communicating available capacity to stakeholders; Design and execute capacity and life-cycle augmentation projects; Maintain and update system documentation and diagrams; Identify root cause for core level crisis events and provide potential short/long term preventive actions in a timely manner using retroactive, reactive, and proactive means. Watch the video below to learn more about our Managed IT division! 💻 How Impact's MIT and Cloud Solutions Help Businesses Responsibilities Provide world-class customer support and technical expertise for Impact Networking customer environments Handle server, workstation, and application incidents, change orders, and service requests by restoring service, resolving issues, and closing cases. Coordinate with customers, internal teams, and external vendors as needed Customer and core infrastructure monitoring: Learn alarm management platforms, functions, and terminology Verify validity of alarms and follow troubleshooting procedures as outlined Work with remote locations on verification and resolution of alarms Follow outlined procedures for customer notification, escalation, and technical network interfaces, building familiarity with the client base (customer intimacy) Review system requirements and engineering concerns associated with customer requests such as equipment configuration, and operational impact Perform system configuration changes, root cause analyses, and proactive measures to address chronic and emerging systems problems Act as a technical training resource and escalation point for peers and internal teams while maintaining accurate technical documentation and systems diagrams Review logs and performance reports to identify potential problems and take proactive measures to mitigate them Maintain technical expertise and required industry certifications and stay current with new and emerging systems technologies Things We Are Looking For Minimum of 3 years of industry experience in a production support role for an enterprise or managed service provider (MSP) environment Solid operational support experience and technical troubleshooting skills Strong working knowledge of virtualization technologies and integration with storage platforms Strong experience and knowledge with various systems & desktop based operating systems, including the following: Windows Server ESX/VMware Windows Clusters Active Directory Network configuration IP addressing Routing DNS Proficiency in cloud platforms like Microsoft Azure & AVD Backup and Disaster Recovery tools like Datto SAN Connectivity Demonstrated experience preferred: ITIL and Service Management a Plus Experience with N-Able RMM a Plus Knowledge of HaloPSA Platform a Big Plus Proficiency with documentation management platforms Must have working knowledge of event and incident management systems including support for Incident, Change, and Request for Information requirements Strong communication skills and customer-service focus Excellent time-management skills Excellent writing and verbal communications skills Ability to communicate and work directly with customers to identify and resolve technical issues Ability to execute sound judgment and take initiative Ability to work under pressure and manage multiple priorities Desirable Education/Certifications Microsoft Technology Associate (MTA): Windows Server Administration Fundamentals Microsoft Certified Solutions Associate (MCSA): Windows Server Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Modern Desktop Administrator Associate Microsoft Certified: Identity and Access Administrator Associate CompTIA Server+ CompTIA Security+ Bachelor's degree in business management, Computer Science, or equivalent work experience Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex watch), and 20- ($20,000 check) year mark(s) Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $80,000-$100,000. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite

About the Role We're looking for a Business Intelligence Intern to support the transition from Stratum to Power BI by developing, designing, and maintaining dashboards and reports that enable data-driven decision-making. This internship provides hands-on, project-based experience working with business stakeholders to understand reporting needs, build intuitive visualizations, and support user adoption through training and documentation. What You'll Do: Develop, design, and maintain dashboards and reports in Power BI to support the transition from Stratum Partner with business stakeholders to understand data requirements and how users interact with reports Recreate existing Stratum reports and use cases within Power BI Support ad hoc reporting and data analysis as needed Analyze and validate data to ensure accuracy and reliability of reports Assist with rollout and adoption of new reports by creating training materials and supporting user training Help streamline reporting processes by enabling real-time, centralized access to data What We're Looking For: Pursuing a Bachelor's degree in Business Analytics, Information Systems, Data Analytics, Computer Science, or a related field Strong analytical and problem-solving skills Interest in data visualization, reporting, and business intelligence Familiarity with Power BI, SQL, or similar reporting tools is a plus Ability to communicate technical concepts to non-technical stakeholders Comfortable working with data and collaborating across teams Organizational Values Safety - Teamwork - Customer Focus - Ownership - Initiative - Creativity At Hoffmaster, our Organizational Values and strong sense of Integrity guide how we work and engage with each other every day. The Business Intelligence Intern will demonstrate these values by supporting accurate, reliable reporting that promotes operational Safety and informed decision-making. This role exemplifies Teamwork through close collaboration with business stakeholders and data partners to ensure reporting solutions meet user needs. The intern maintains a strong Customer Focus by enabling timely access to meaningful insights; takes Ownership of assigned dashboards and documentation; shows Initiative by identifying opportunities to improve reporting efficiency and usability; and applies Creativity to design clear, intuitive visualizations that support Hoffmaster's transition to a centralized Power BI reporting environment.

· Must have experience gathering/digging detailed information, educating customer, providing suggestions and formulae this information into blueprint design document and functional document. · Must have knowledge reading and preparing MRS and Implementation guides. · Must have knowledge of SAP IDocs and can read and map data from SAP IDocs to X12 transactions. · Experience in integrating 3rd party warehouse (using SAP/non-SAP Warehouse management systems), transactions involved, mapping development required, independently understand requirements from both technical standpoint and process standpoint, and thereafter execute the development. Additional Information Additional Information All your information will be kept confidential according to EEO guidelines.