Post job

Information technology architect vs information technology support manager

The differences between information technology architects and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an information technology architect has an average salary of $116,007, which is higher than the $104,424 average annual salary of an information technology support manager.

The top three skills for an information technology architect include cloud, java and emerging technologies. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Information technology architect vs information technology support manager overview

Information Technology ArchitectInformation Technology Support Manager
Yearly salary$116,007$104,424
Hourly rate$55.77$50.20
Growth rate16%16%
Number of jobs156,730162,131
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 61%
Average age4447
Years of experience-8

What does an information technology architect do?

An information technology architect is responsible for designing and creating new technology systems and optimizing the performance of existing ones. Information technology architects analyze the business needs and client requirements to identify system features and technology infrastructure according to budget limitations and timetables. They also consider the public demands and technology trends to ensure that the deliverables would reach the audience's interest to boost awareness and attract potential clients, generating more resources for revenues. An information technology architect should have excellent technical and project management skills, especially on implementing technology solutions and running diagnostic tests to measure systems compatibility.

What does an information technology support manager do?

Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.

Information technology architect vs information technology support manager salary

Information technology architects and information technology support managers have different pay scales, as shown below.

Information Technology ArchitectInformation Technology Support Manager
Average salary$116,007$104,424
Salary rangeBetween $88,000 And $152,000Between $76,000 And $142,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateCaliforniaWashington
Best paying companyMayo ClinicClinica Sierra Vista
Best paying industryManufacturingFinance

Differences between information technology architect and information technology support manager education

There are a few differences between an information technology architect and an information technology support manager in terms of educational background:

Information Technology ArchitectInformation Technology Support Manager
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Information technology architect vs information technology support manager demographics

Here are the differences between information technology architects' and information technology support managers' demographics:

Information Technology ArchitectInformation Technology Support Manager
Average age4447
Gender ratioMale, 87.4% Female, 12.6%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between information technology architect and information technology support manager duties and responsibilities

Information technology architect example responsibilities.

  • Used PowerShell to automate routine tasks within the environment.
  • Manage the transition of an enterprise data set from disparate storage systems to a NetApp V6280A.
  • Manage and architect high visibility projects for implementation of ERP, CRM, EDW and middleware solutions.
  • Manage end to end testing with QA team for upcoming release and ensure that all critical bugs are track.
  • Develop company product strategy and lead the team to produce and operate a secure and very compute intense SaaS offering.
  • Lead CIO sponsor strategic corporate initiatives resulting in production-deploy solutions and realize ROI.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Information technology architect vs information technology support manager skills

Common information technology architect skills
  • Cloud, 10%
  • Java, 9%
  • Emerging Technologies, 6%
  • Azure, 5%
  • Project Management, 5%
  • Enterprise Architecture, 4%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

Browse computer and mathematical jobs