IT Field Technician
Information technology consultant job in Charlotte, NC
IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively.
Responsibilities
On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues.
Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization.
Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment.
Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality.
Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting.
Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks.
Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly.
User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights.
Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures.
Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices.
Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions.
Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements.
Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices.
Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit.
Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention.
Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion.
Qualifications
Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role.
The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support.
Physical Requirements:
Prolonged periods sitting at a desk and working on computer.
Occasional walking between facilities.
Occasional lifting, pushing, pulling up to 15 lbs.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Information Technology Technician
Information technology consultant job in Charlotte, NC
Dispatch Technician
Fully Onsite + Travel
Rate:
$40/hr + parking/mileage reimbursement
PART-TIME Contract
(On call/ As needed)
Hours are not guaranteed week by week as break/fixes are hard to forecast.
Usual shifts will be when the site is closed for the day, meaning early morning or late night shifts.
Interview and Onboarding Requirements
15-20 min Intro Phone Call with Agency Recruiter
15-30 min 2nd Round Video Call with Agency Recruiter
15-minute Final Round Video Call with Agency Account Executive
Offer / Onboarding - including a background check and drug screening
Multi-step paid virtual training, prior to starting
REQUESTED COMPETENCIES
1-3 years of related experience with installation and servicing (i.e. Basics for On-Site Repair)
Must have strong knowledge of electronic and mechanical assemblies (i.e. General Contractor or machinist experience, etc.)
Excellent troubleshooting skills, and excellent written/verbal communication skills. Can navigate various system modalities independently
Can diagram assemblies and systems readily
Strong computer skills/knowledge specifically with Windows 10 environment or earlier (see: Skills in Windows )
Availability conditions; training schedule and dispatches
REQUIREMENTS
1-3 years minimum professional experience in related field
Experience providing technical servicing for related technology and/or products or services
Familiarity with remote desktop or virtual desktop systems
Familiarity with learning management system navigation (includes eLearning)
Candidate must be comfortable acquiring their own tools for this position
3/16 T-Handle, 3/8' Drive set, 4ft level, Digital Angle Guage, Fiber Cleaner, Hex Set, Mallet, Metal T-Square Ruler, Micro Cutter, Non-Contact Voltage Tester, POE tester, Precision Driver Set,Safety Glasses, USB meter, Voltage Meter, Wire Cutters, Wire Stripper
ABOUT EIGHT ELEVEN:
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Information Technology Field Technician
Information technology consultant job in Charlotte, NC
IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively.
Responsibilities
On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues.
Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization.
Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment.
Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality.
Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting.
Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks.
Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly.
User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights.
Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures.
Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices.
Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions.
Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements.
Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices.
Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit.
Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention.
Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion.
Qualifications
Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role.
The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support.
Physical Requirements:
Prolonged periods sitting at a desk and working on computer.
Occasional walking between facilities.
Occasional lifting, pushing, pulling up to 15 lbs.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Entry Level - Geographic Information Systems (GIS) Technician
Information technology consultant job in Charlotte, NC
TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.
GIS Technician
1 Year Contract
Onsite
Local Candidates Only!
Charlotte, NC
NO C2C Candidates!
An entry level GIS position, who will assist with the updating and maintenance
of data within a large scale Enterprise GIS database.
Desired Skills and Experience:
Requires an Associate's degree in Geography, Earth Science, Engineering, or
related field and three years of relevant experience; or a Bachelor's degree
in Geography, Earth Science, Engineering, or related field and one year of
relevant experience.
Must have a minimum of two years of experience using the ArcGIS suite of
products and must have experience editing GIS data. Experience in importing,
exporting, creating data in ArcGIS 10.x.
Must be able to work with data stored in Enterprise Geodatabase.
A basic understanding of Trimble Business Center is preferred.
Preferred qualifications include experience with creating, collecting, and
editing GIS data.
GIS work experience with a city or county government agency is preferred.
Required Software:
Esri ArcMap and ArcCatalog 10.x
TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
For more information on TECHEAD please visit ****************
No second parties will be accepted.
IT Manager
Information technology consultant job in Charlotte, NC
The IT Manager of Infrastructure & Security is responsible for leading, managing, and maintaining the organizations hardware, networks, and core infrastructure systems in a secure, high-availability, and scalable manner. This role focuses exclusively on infrastructure and security (not business software or application development). The person in this role ensures robust, resilient, and secure operations that support all business functions.
Key Responsibilities
Oversee the design, deployment, and maintenance of all physical and virtual infrastructure, including servers, storage, network devices (switches, routers, firewalls), and datacenter equipment (racks, UPS, cooling)
Manage procurement, setup, configuration, and lifecycle (installation, maintenance, replacement) of hardware assets
Ensure redundant and fault-tolerant architecture (failover, clustering, backups)
Oversee virtualization (e.g., VMware, Hyper-V) and/or containerization infrastructure (if applicable)
Manage connections to cloud infrastructure (if hybrid environment) or network links (VPNs, WAN links, MPLS, direct circuits)
Monitor and tune system performance; capacity planning and forecasting
Coordinate with power, cooling, and facilities teams for data center environment
Network & Connectivity
Design, implement, and maintain LAN, WAN, wireless, and remote access infrastructure
Configure and manage network security devices (firewalls, IDS/IPS, VPNs)
Ensure high availability, resilience, and load balancing of network services
Monitor network traffic, detect anomalies, address congestion or performance bottlenecks
Maintain network diagrams, documentation, and change logs
Security & Compliance
Define, implement, and enforce infrastructure and network security policies and best practices
Manage firewall rules, intrusion detection/prevention, vulnerability scanning, security audits, and patch management
Oversee system hardening and secure baseline configurations for servers, network devices, and hardware
Lead threat detection, incident response, and forensic investigations when infrastructure is implicated
Ensure compliance with regulatory or industry security standards (e.g., PCI, HIPAA, GDPR, ISO 27001) as applicable
Work with external security vendors or auditors on penetration tests, security assessments, and remediation plans
Backup, Disaster Recovery & Business Continuity
Develop, manage, and test backup, restore, and disaster recovery strategies (offsite backups, replication)
Establish and validate recovery time objectives (RTO) and recovery point objectives (RPO)
Plan and execute infrastructure failover and disaster recovery exercises
Ensure ongoing data integrity, redundancy, and availability
Leadership & Collaboration
Lead and mentor infrastructure / operations staff and contractors
Collaborate with software and business systems teams to ensure infrastructure meets their needs (even though you don???t own those systems)
Serve as the escalation point for infrastructure outages, performance issues, or security incidents
Maintain vendor relationships (hardware vendors, network providers, security tool vendors)
Define budgets, forecasts, and capital expenditures for infrastructure-related investments
Produce regular reports on infrastructure health, security posture, capacity, and performance
Documentation & Standards
Maintain up-to-date documentation (network diagrams, infrastructure inventories, configurations, troubleshooting guides)
Define and enforce infrastructure change control, patch, and maintenance windows
Set standards for naming conventions, IP schemes, hardware configurations, and standard operating procedures
Required
Qualifications & Experience
Bachelor???s degree in Computer Science, Information Systems, Engineering, or equivalent experience
7+ years of experience in IT infrastructure, network, or systems operations
3+ years of direct leadership/management experience
Strong hands-on experience with servers, storage systems, network devices (routers, switches, firewalls), virtualization, and datacenter operations
Deep knowledge of networking protocols (TCP/IP, OSPF, BGP, VLANs, MPLS, VPNs, etc.)
Proven experience in infrastructure security, firewalls, IDS/IPS, network segmentation, vulnerability management
Experience with backup, replication, disaster recovery planning, and execution
Familiarity with cloud connectivity or hybrid infrastructure setups
Strong analytical, troubleshooting, and problem-solving skills
Excellent communication skills (verbal, written) and ability to interface with non-technical leadership
Preferred
Certifications such as CISSP, CISM, CCNP / CCIE, VMware VCP, or similar
Experience with infrastructure as code, automation tools (Ansible, Terraform)
Prior experience operating in regulated industries or compliance frameworks
Experience with hybrid or multi-cloud setups
Experience with monitoring, alerting, logging (e.g. Nagios, Zabbix, Prometheus, ELK, Splunk)
Key Performance Indicators (KPIs) / Metrics
Infrastructure uptime / availability (percentage)
Mean time to restore (MTTR) for outages
Number / severity of security incidents tied to infrastructure
Patch compliance / vulnerability remediation metrics
Capacity utilization vs headroom
Number of successful DR test recoveries
Infrastructure costs vs budget
Working Conditions
May require occasional off-hours or weekend support for planned maintenance or emergency issues
May require physical presence in data centers or server rooms
On-call rotation for critical infrastructure support
“Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,
EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type
of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by
law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.”
“Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance”
IT Systems Manager - Media & Sports Data - Windows + MacOS
Information technology consultant job in Charlotte, NC
My client, a multi-award-winning provider of marketing and sports data services is seeking an experienced and forward-thinking IT Manager to lead global IT operations. This role will oversee system administration, Corporate IT, and SaaS management across all regions, ensuring the technology ecosystem supports a high-performing, hybrid & remote workforce. The successful candidate will play a pivotal role in enhancing the digital workplace by aligning systems, workflows, and integrations that drive efficiency and connectivity. You'll also leverage AI-driven automation to improve tool interoperability, employee experience, and operational productivity, all while maintaining robust security and reliability.
As a key partner to the Project Management Office (PMO) and Cyber Security teams, you will help deliver strategic initiatives and ensure the IT environment scales with the business.
Responsibilities:
Oversee global system administration, ensuring uptime, performance, and compliance across all IT environments.
Manage and optimise SaaS subscriptions, including budgeting, forecasting, and vendor relationship management.
Drive systems integration and implement AI-powered automation to improve tool connectivity, reduce manual effort, and enhance efficiency.
Lead improvements to the digital workplace, ensuring seamless collaboration and alignment of systems across teams.
Oversee Corporate IT across global offices, maintaining secure, reliable, and scalable systems.
Partner with Cyber Security to ensure adherence to best practices, risk mitigation, and compliance requirements.
Collaborate with the Project Management Office (PMO) to support and deliver group-wide technology projects.
Develop and enforce IT standards, processes, and policies to maintain operational consistency and excellence.
Identify and evaluate emerging technologies that support business growth and digital transformation.
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of progressive experience in IT management, system administration, or infrastructure leadership in a global organisation.
Must have experience with both windows & mac OS experience.
Must have Azure cloud experience.
Proven experience managing SaaS portfolios, systems integrations, and IT budgets.
Strong track record of implementing AI automation and integration solutions that enhance workflow efficiency.
Experience leading IT operations in a remote-first or hybrid environment.
Solid understanding of IT infrastructure, networking, and cybersecurity principles.
Demonstrated ability to partner cross-functionally with business, PMO, and Cyber Security teams.
Excellent communication, leadership, and problem-solving skills.
Perks & Benefits:
Comprehensive private Healthcare Insurance
Flexible work environment and home office available
Home office allowance
Gym & Leisure Allowance
All the hardware and software you need to be successful
Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
Access to courses for Personal and Career Development
Company Paid Volunteer Day
Systems Administrator
Information technology consultant job in Charlotte, NC
Vaco is hiring for a Systems Administrator opportunity in Charlotte NC
Direct Hire, Onsite Salary: 75-80,000/yr
Job Purpose Under limited supervision, the Systems Administrator provides dynamic, responsive, collaborative, and forward-thinking vision, and assist in the management of technology systems and services to support the mission and goals of the company and keeping up with industry standards. This includes being involved in the planning, purchasing, development, implementation, management and maintenance of all applications, infrastructure, security, and networks. You will assist IT in making sure that is customer SLAs are met and support internal back-office functions. Effective cross-location and departmental collaboration and management is essential to success in this position.
Duties and Responsibilities
Contribute to project planning, ensuring timely delivery of assigned components in compliance with established SLAs and project milestones.
Assess, recommend, and implement modern tools, technologies, and processes to build scalable, secure, and high-performing platforms aligned with business objectives.
Collaborate with leadership and key stakeholders to translate business priorities into technical strategies, guiding an agile team toward predictable, high-quality outcomes.
Develop and maintain comprehensive technical documentation for all existing and new software platforms to support operational continuity and knowledge sharing.
Oversee and optimize IT systems management, including long-term strategic planning, annual roadmap execution, resource allocation, process improvement, and performance reporting to drive continuous improvement and operational excellence.
Qualifications
5+ years of experience in IT service operations
Operating Systems Expertise: Advanced knowledge of Windows Server 2016+
Virtualization: Experience with VMware, Hyper-V, or other Hypervisor platforms
Networking Fundamentals: Strong understanding of TCP/IP, DNS, DHCP, VPN, firewalls, and routing.
Security Best Practices: Familiarity with identity management, patching, compliance frameworks, and cybersecurity principles.
Scripting & Automation: Proficiency in PowerShell or Python for automation and system management.
Monitoring & Performance Tuning: Experience with tools like Nagios, SolarWinds, or similar.
Working Conditions
Primarily work in an office environment. Will be expected to travel as needed to company subsidiaries, as well as to potential acquires to conduct due diligence. Periodic weekend or evening work is expected.
Direct Reports
IT/IS departments.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Desktop and Mobility Support
Information technology consultant job in Concord, NC
Must Have Technical/Functional Skills
Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support,
Roles & Responsibilities
• Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of
Laptop/Desktop/VDI
• Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components
like MS Office/VPN/Anti-Virus/Skype etc.
• Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
• Deployment of device drivers and windows patch updates
• Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
• Manage the Security compliance health status of end user workstations
• Monitor security patching status and remedy deficiencies proactively
• Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from
Service Desk team
• Adjust configuration options as required to resolve defects identified while performing corrective action on a device
• Investigate desktop level incidents and identify root causes to be able to provide solutions.
• Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
• Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot
• L2 Workstations operational support
• Monitor and report on User experience.
Report on Workstation image deployments and patch compliance metrics
Salary Range: $60,000 $70,000 Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Payment Systems Analyst
Information technology consultant job in Charlotte, NC
We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.
Our challenge
We are seeking a skilled Payment Systems Analyst with a strong background in real-time payment rails, ACH processing, RTP (Real-Time Payments), ISO 20022 standards, and instant payment systems. The ideal candidate will analyze, implement, and support modern payment infrastructures, ensuring compliance with industry standards and improving transaction efficiency.
Additional Information*
The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC. is $100k - $120k/year & benefits (see below).
The Role
Responsibilities:
Analyze and document payment processes related to ACH, RTP, and instant payment systems.
Support implementation and integration of RTP and instant payment solutions aligned with industry standards.
Expertise in ISO 20022 messaging standards to facilitate secure, efficient, and compliant payment exchanges.
Collaborate with technical teams to develop, configure, and test payment processing solutions.
Conduct gap analysis between existing systems and new payment standards, providing recommendations for enhancements.
Assist in the design, testing, and deployment of payment-related products and services.
Monitor system performance, troubleshoot issues, and support ongoing system upgrades.
Ensure compliance with regulatory requirements and industry protocols for electronic payments.
Liaise with stakeholders (banking, compliance, product teams) to define and refine payment workflows.
Keep abreast of evolving payment technologies, standards, and regulations.
Requirements:
Proven experience working with ACH, Real-Time Payments (RTP), and instant payment platforms.
Deep understanding of ISO 20022 messaging standards and implementation.
Knowledge of payment networks, clearing and settlement systems.
Familiarity with payment gateway/integration platforms and APIs.
Analytical skills to assess payment processes and recommend improvements.
Strong communication skills to articulate technical concepts to non-technical stakeholders.
Experience with payment compliance regulations and security standards.
Bachelor's degree in Finance, Business, Information Technology, or related field.
We offer:
A highly competitive compensation and benefits package.
A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
10 days of paid annual leave (plus sick leave and national holidays).
Maternity & paternity leave plans.
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
Retirement savings plans.
A higher education certification policy.
Commuter benefits (varies by region).
Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms.
A flat and approachable organization.
A truly diverse, fun-loving, and global work culture.
S YNECHRON'S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
System Engineer - Migration Engineer
Information technology consultant job in Fort Mill, SC
The Migration Engineer will participate in the planning, design, and execution of email and data migration initiatives during large acquisitions. This role provides technical support for migrating email to Exchange Online and migrating data from external sources into Box. Experience with Box Shuttle is mandatory, as it will be a core component of the data migration process. The role requires strong expertise in Exchange Online, internet email systems, DNS, and enterprise-grade migration tooling.
Responsibilities
Assist with the migration of mailboxes from multiple external sources into one or more managed Exchange Online tenants.
Utilize Box Shuttle to migrate data from external repositories into a centralized, managed Box instance.
Support the planning and execution of migration processes while ensuring minimal disruption to users and business operations.
Collaborate with senior engineers, internal teams, and external partners to assess existing mailbox configurations and define migration requirements.
Provide escalation support to end-users during migrations, resolving issues quickly and effectively.
Document migration procedures, configurations, and troubleshooting steps for future reference.
Assist the Data Migration team as needed to support additional Box-related or cross-platform migration tasks.
Requirements
3+ years of hands-on experience with Microsoft Exchange Online, including mailbox migration.
Demonstrated experience with Box Shuttle for large-scale data migrations (mandatory).
Core Competencies
Experience with ProofPoint Email Protection and a strong understanding of DKIM, SPF, and DMARC.
Experience using BitTitan MigrationWiz for mailbox migrations to Exchange Online.
Experience with Box migration tools, especially Box Shuttle.
Deployment Engineer
Information technology consultant job in Charlotte, NC
We are seeking a highly skilled and customer-focused IT Support Specialist to join our team. In this role, you will provide hands-on technical support, contribute to key technology initiatives, and ensure an exceptional support experience for users across the organization. The ideal candidate thrives in fast-paced, high-profile environments and brings both strong technical acumen and outstanding communication skills.
Key Responsibilities
Team Collaboration
Work closely with IT peers and business stakeholders to provide a cohesive and seamless support experience.
Share knowledge and contribute to internal documentation, playbooks, and training materials.
Participate in team meetings and actively support knowledge-sharing culture.
Technical Expertise
Hands-on experience supporting Windows 11.
Skilled in Microsoft 365 (M365) services and applications support.
Proficient in Active Directory (AD) administration.
Experience with System Center Configuration Manager (SCCM).
Familiarity with Azure Active Directory (Azure AD).
Experience managing mobile devices through Microsoft Intune.
Working knowledge of iOS device management and support.
Understanding of ITIL practices and frameworks.
Non-Technical Expertise
Proven track record supporting users in fast-paced, high-profile environments.
Excellent communication skills, with the ability to interact effectively and professionally at all levels, including with high-visibility individuals.
Strong analytical and problem-solving skills with a focus on root cause analysis and continuous improvement.
System Engineer
Information technology consultant job in Charlotte, NC
System Administrator (Contract-to-Hire)
Location: Charlotte, NC (Hybrid - 2-3 days onsite per month but starts off fully onsite for a couple weeks of training)
Pay Rate: $45-50/hour (W2)
Conversion Salary: $90,000 to $100,000
Overview
Robert Half is partnering with a growing organization in Charlotte to hire a versatile System Engineer for a contract-to-hire opportunity. We need a Seasoned Systems Engineer with deep experience supporting enterprise infrastructure, cloud platforms, virtualization, storage, and high-availability environments. Known for strengthening system reliability, enhancing security, automating processes, and delivering expert-level support in fast-paced, multi-site organizations.
Deploy, configure, and manage physical server infrastructure-primarily Dell PowerEdge systems-and administer virtualization platforms such as VMware ESXi and vCenter.
Design, implement, and support Microsoft 365 and Azure services, including Azure AD, Exchange Online, Teams, OneDrive, and SharePoint Online.
Manage enterprise storage and data protection solutions, including EMC, Veeam, and Zerto, ensuring reliability and high performance.
Administer Microsoft SQL Server environments, including clustered and high-availability setups (AlwaysOn Availability Groups, Failover Clustering).
Perform routine firmware, OS, and application patching using centralized configuration and deployment tools.
Maintain and enhance disaster recovery and business continuity capabilities, overseeing backup operations, validating successful job completion, and meeting RPO requirements.
Automate recurring administrative tasks using PowerShell scripting or infrastructure-as-code methods to improve efficiency and consistency.
Create and maintain comprehensive documentation, including installation guides, configuration standards, and operational procedures.
Provide advanced technical support, including escalation-level desktop/endpoint troubleshooting, and participate in an on-call rotation (approximately 7 weeks per year).
Drive continuous improvement across IT processes, tooling, and team collaboration to elevate overall service delivery.
Information Technology Professional
Information technology consultant job in Harrisburg, NC
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
IT Administrator
Information technology consultant job in Charlotte, NC
IT Administrator
Job Title: IT Administrator
Employment Type: Full-Time, Exempt
Minimum Experience: 3 Years
Position Summary: The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa's software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments.
Essential Functions:
Installation, and maintenance of VMWare ESX servers.
Creation, maintenance, and replacement of Windows virtual machines.
Creation and maintenance of AWS environments.
Maintenance of network hardware such as firewalls and switches.
Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates.
Administration of Windows Server, including Active Directory.
Administration of virus detection / malware prevention products.
Installation, configuration and maintenance of SQL Server.
AWS resource management.
Monitoring of systems and capacities utilizing a variety of tools.
Office 365 administration.
Create and maintain documentation on new and existing processes and procedures.
Actively participate in periodic DRP / BCP planning and testing.
Preferred Talents / Skills:
Mindful at all times of the concepts of security and availability.
Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings.
Self-starter and comfortable taking initiative to complete new tasks.
Ability to work on multiple projects simultaneously and prioritize appropriately.
Proven ability to work independently in an unstructured and dynamic environment under time constraints.
Professional written and oral communication skills.
Prior experience creating and maintaining administrative scripts is a plus.
Qualifications:
3+ years of proven data center IT experience.
About Infovisa
Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa's solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC.
Auto-ApplyDiscovery IT System Administrator (Top Secret Clearance Required)
Information technology consultant job in Charlotte, NC
Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology.
To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.
Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.
e.
Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.
We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees.
Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer.
Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:*******************
com/join-our-team/For more information about CGS please visit: ************
cgsfederal.
com or contact:Phone: *****************Email: info@cgsfederal.
com #CJ
Auto-ApplyIT Administrator
Information technology consultant job in Cornelius, NC
Job Description
IT Administrator
Job Title: IT Administrator
Employment Type: Full-Time, Exempt
Minimum Experience: 3 Years
The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa's software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments.
Essential Functions:
Installation, and maintenance of VMWare ESX servers.
Creation, maintenance, and replacement of Windows virtual machines.
Creation and maintenance of AWS environments.
Maintenance of network hardware such as firewalls and switches.
Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates.
Administration of Windows Server, including Active Directory.
Administration of virus detection / malware prevention products.
Installation, configuration and maintenance of SQL Server.
AWS resource management.
Monitoring of systems and capacities utilizing a variety of tools.
Office 365 administration.
Create and maintain documentation on new and existing processes and procedures.
Actively participate in periodic DRP / BCP planning and testing.
Preferred Talents / Skills:
Mindful at all times of the concepts of security and availability.
Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings.
Self-starter and comfortable taking initiative to complete new tasks.
Ability to work on multiple projects simultaneously and prioritize appropriately.
Proven ability to work independently in an unstructured and dynamic environment under time constraints.
Professional written and oral communication skills.
Prior experience creating and maintaining administrative scripts is a plus.
Qualifications:
3+ years of proven data center IT experience.
About Infovisa
Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa's solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC.
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IT Technician - Trackside
Information technology consultant job in Mooresville, NC
Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position.
Responsibilities
Travel with and support the team to at-track events and testing facilities.
Setup/monitor/teardown trackside IT systems at all race & test events.
Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment.
Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions.
Analyze trends to prevent future problems and implement failover options.
Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes.
Ability to wire and test network and coax wires.
Ability to diagnose radio and antenna issues.
Additional duties may be assigned.
Qualifications
2-4 years of Systems Administration experience.
Associates degree in engineering or technology-related field, or comparable work experience.
Ability to lift 40-plus pounds without restrictions.
Ability to work weekends and travel as required; mostly race weekends with some weekday travel required.
Exceptional level of organization and attention to detail.
Ability to work in high-pressure situations and with minimal supervision.
Self-starter and highly motivated to succeed.
Excellent customer service skills.
A+ Certification required within 90 days of start date.
This position is subject to periodic drug screenings during employment per sanctioning body guidelines.
Auto-ApplyInformation Technology Technician
Information technology consultant job in Charlotte, NC
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…
· Consulting
· Material Handling Equipment, Parts, and Service
· Automated Mobile Robots
· Vision guided vehicles and automated guided vehicles
· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
· WMS/WES/WCS solutions and Software
· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
· Telematics
JOB SUMMARY
The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services.
The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers.
Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends.
WHAT YOU'LL BE DOING
• Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems.
• Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process
• Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations.
• Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems.
• Acts as a liaison between users, IT suppliers, and contractors.
• Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members.
• Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers.
• Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching.
• Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control.
• This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization
EXPERIENCE & SKILLS TO BE CONSIDERED
• Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience.
• Required Knowledge and Experience with below systems and applications:
• Helpdesk / Customer Service environment
• Common knowledge of IT hardware, networking, industry-standard applications, and best practices:
o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup
o Network Infrastructure and Configurations
o Workstation Imaging and automated software deployment
• Microsoft Solutions:
o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure
• Operating Systems:
o Windows 10, Android OS, and iOS
• Management Tools and Systems:
o Mobile device management software (Intune, ManageEngine
o VMware applications
o Remote desktop support (ScreenConnect, RDP, etc.)
o ManageEngine - OS Deployer, EndPoint Central
• Preferred Knowledge and Experience with below:
• Teams (voice/video)
• Meraki Dashboard - Firewall and Networking
• Anti-virus software/spam filtering
• M365 & Azure Administration
• PowerShell
• Strong Customer Service and Communication Skills:
• Empathy and listening
• High external structure - the ability to work independently and self-manage.
• Ability to effectively collaborate and communicate with a remote team
• Desire to help others.
• Effectively communicate with both technical and non-technical users
• Clear oral and written communications
• Must manage multiple priorities simultaneously and ensure consistent, high-quality results.
• Must have great attention to detail and follow-through skills.
• Understanding of business fundamentals and company culture and their interface with technology solutions.
• Strong organizational and administrative skills.
• Excellent analytical and reasoning skills.
BENEFITS
*Eligible after 30 days of employment
**Eligibility timing is based on plan rules
· Medical/Health Insurance*
o HSA or FSA depending on the plan enrolled
o Prescriptions
o Health Advocacy
· Dental Insurance*
· Vision Insurance*
· Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid
· Employee Assistance Program*
· 401K with a company match**
· Profit Sharing**
o 2x/year - eligibility after 6 and 12 months
WORKING CONDITIONS
While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling
we are dedicated
to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
IT (includes 802.11 Instructional Trainer)
Information technology consultant job in Mooresville, NC
A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office.
Duties & Responsibilities:
IT Support Services:
- Provide PC -related issue resolution.
- Maintain inventory and perform updates.
- Manage network infrastructure, including routers, switches, firewalls, and load balancers.
- Set -up and maintain an LDAP server for user accounts.
- Set up and maintain Virtual Machine servers.
- Ensure server room management (backups, updates, security patches).
- Implement shared file storage solutions with user access controls.
- Define and manage user permissions for file shares.
- Support employee desktops and laptops (OS installation, updates, troubleshooting).
Instructional Duties:
- Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis).
- Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup).
- Design, develop, deliver, evaluate, and modify courses to meet student needs.
- Collaborate with faculty, staff, students, and clients to design training programs.
- Create and maintain standardized system images for student computers.
Requirements
- Secret Clearance Required
- Top Secret Clearance Required
- Military experience desired
Technical Support Engineer
Information technology consultant job in Spartanburg, SC
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.00/Hour