Information technology consultant jobs in New Canaan, CT

Join one of the nation's leading retail automotive chains in a full-time, on-site role within our expanding enterprise IT environment. The System Administrator is responsible for maintaining and optimizing the organization's server infrastructure. This role ensures the reliability, security, and performance of enterprise systems. The ideal candidate will have strong experience in Windows Server administration, virtualization, backup and recovery, and lifecycle management of server hardware. This role will also be responsible for building and deploying Windows systems, including virtual machines. Key Responsibilities ● Administer, monitor, and maintain Windows Server environments, with limited support for Linux systems. ● Perform operating system upgrades, patching, and proactive maintenance to ensure system stability and compliance. ● Support Windows Failover Clustering and multiple Remote Desktop Services (RDS) farms to ensure high availability and performance. ● Manage and maintain Veeam Backup & Replication for reliable system backups and disaster recovery readiness. ● Manage Active Directory, Group Policy, and related identity and access controls. ● Administer and track Microsoft licensing compliance and renewals. ● Manage the server hardware lifecycle, including procurement, deployment, maintenance, and decommissioning. ● Collaborate with internal teams to troubleshoot complex infrastructure and application issues. ● Document configurations, processes, and standard operating procedures. ● Maintain strong security practices and adhere to organizational IT policies and standards. Qualifications ● Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). ● 3-5 years of experience in system administration within a medium to large enterprise environment. ● Proficiency in Windows Server 2016/2019/2022/2025 administration; experience with Linux systems preferred. ● Demonstrated knowledge of Hyper-V, Active Directory, DNS, DHCP, IIS and Group Policy. ● Experience with Veeam Backup & Replication or equivalent enterprise backup solutions. ● Familiarity with Windows Failover Clustering and RDS farms. ● Working knowledge of server hardware lifecycle management and asset tracking. ● Understanding of Microsoft licensing models and compliance requirements. ● Strong troubleshooting and problem-solving skills with attention to detail. ● Excellent documentation and communication abilities.

Client with location in Long Island is seeking a Desktop Engineer for a contract to hire position. This person will provide IT support to internal users, in addition to assessing and helping to mature operational processes regarding user support best practices. Required: -Expert level desktop / service desk skills - troubleshooting issues regarding laptops, desktops, connectivity, and peripherals. -Strong Microsoft Intune experience (administration and management). -Strong understanding service desk process and procedures. -ITIL and Microsoft certifications. Desired: -Leadership experience.

Epic OpTime Application Analyst (Hybrid) We're looking for an experienced Epic OpTime Analyst who enjoys digging into the build, solving problems, and making the OR run more efficiently. If you're certified in OpTime (Anesthesia a plus) and want to work somewhere your ideas are valued and your work makes a real impact on patient care, this could be a great fit. What employees are saying: I felt valued and supported by my managers throughout the entire duration of my tenure. Hands down one of the most rewarding career experiences I have ever had! Excellent place to work, atmosphere is great, people are friendly, excellent benefits! Title Epic Application Analyst - OpTime Location: Stamford, CT Hybrid Salary: $120,000 - $135,000 In this role, you'll take ownership of the design, build, and support of OpTime and Anesthesia. You'll work closely with clinical teams to improve workflows, manage integrations like SPM and TrackCore, and help keep the systems that support surgical care running smoothly. What You'll Be Doing Building and maintaining Epic OpTime and Anesthesia applications Partnering with clinical and IT teams to improve workflows and user experience Managing and troubleshooting third-party integrations Providing training, documentation, and support for end users What We're Looking For Epic OpTime certification (Anesthesia certification a plus) 3+ years of Epic or application support/build experience Strong communication and problem-solving skills Someone who genuinely enjoys using technology to improve healthcare This is a solid opportunity for someone who knows the Epic build inside and out and wants to be part of a team that appreciates good work and good people

Desktop/Helpdesk Engineer - Contract - Stamford, CT CONFERENCE (ZOOM, Teams, WebEX, etc.) and WHITE GLOVE required! The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Desktop/Helpdesk Engineer in Stamford, CT. Role Description -Interact with users to understand and document all IT issues. -Install and maintain computer systems and peripherals in accordance with established standards and guidelines. -Perform administrative duties, including asset tracking and management, IT inventory maintenance, processing purchase requisitions, managing shipping, and providing general support to team members. -Assist with the planning and implementation of IT projects across multiple sites. -Provide first-level IT support for business users -Perform analysis, diagnostics, and resolution of user computer problems, and implement corrective solutions. -Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software. -Open service requests and manage warranty repairs with hardware vendors. -Manage the new user request process, including configuration, setup, inventory, and testing of new user computers prior to delivery. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************. Drug testing may be required; please contact a recruiter for more information.

Epic System Analyst (Rehab) The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications. This position will develop, implement, manage and provide ongoing support for clinical information systems. Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality. Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope. This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance. Education - Preferred Epic proficient/certified in Rehab. Required Epic proficient/certified in EpicCare Inpatient or Ambulatory. Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred. Experience - Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems. Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management. Hands on Epic clinical systems experience desirable. Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues. Knowledge/Skills/Abilities - Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications. Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems. Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products. Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety. Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies. Ability to respond to changing demands, priorities, procedures and technology. Able to lead groups to make key decisions. Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems. Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities. Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills. Ability to establish and maintain effective working relationships with co-workers, supervisors, and users. Project management and planning expertise. Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.

Reports to: VP Consolidations & Finance Systems Job Type: Full-Time As a Finance Systems Administration & Accounting Flows Lead at QXO, you'll play a key role in the implementation, testing, validation, reconciliation and maintenance around all data flows and act as administrator of our Oracle Cloud Finance Systems Suite (i.e. Oracle ERP / EPM). What you'll do: Serve as a key leader in the implementation of Oracle Fusion Finance sub-systems, with primary accountability for establishing, validating, and reconciling end-to-end financial data flows-including Landed Cost (freight, rebate, and cost propagation), Order Management, Accounts Payable, Accounts Receivable, Fixed Assets, Projects, Inventory Costing, and other finance-critical modules. Lead and execute extensive User Acceptance Testing (UAT) by designing test plans, writing structured test scripts, validating accounting data flows, identifying defects, and partnering with the implementation team to ensure accurate and compliant data flows. Transition into ongoing ownership of financial data integrity across our Oracle Cloud Suite of tools (ERP / EPM), ensuring continuous monitoring, maintenance, validation, and reconciliation of all upstream and downstream financial data flows once the system is live. Administer monthly operational processes across Oracle Cloud Suite, including user provisioning (adds/changes/deletes) for Oracle Fusion, and related modules in accordance with SOX requirements and role-based access controls. Manage Chart of Accounts and metadata governance within EDMCS, including coordinating metadata changes, maintaining hierarchies, and overseeing mapping governance to ensure consistency across Fusion, FCCS, reporting, and downstream analytics. Support finance stakeholders with reporting solutions, metadata requests, mapping updates, and issue resolution related to close, consolidation, and financial data integrity. Own and execute SOX controls relating to user provisioning, financial data flows, metadata management, and systems reconciliation, ensuring strong documentation, audit readiness, and compliance with segregation of duties. Troubleshoot and resolve financial systems issues, data breaks, and reporting discrepancies across Fusion, Data Management, FCCS, and related financial tools-partnering with IT on root-cause analysis and long-term fixes. What you'll bring: Strong desire / drive to leverage cutting edge Finance Technologies and data management to provide timely and accurate financial reporting Strong background in financial systems, finance data management including data flow management across sub-ledgers (data flow management), chart of accounts design, GL, consolidation tools., metadata maintenance and data mapping. Solid understanding of accounting principles - while this role is largely data and systems based the candidate should have a solid understanding of how accounting data flows through ERP systems-with a demonstrated commitment to data integrity across financial systems. As such ideal candidates will likely have some accounting experience / accounting education. Extensive hands-on experience in implementation of ERP sub-ledger modules particularly around establishing financial data flows (particular emphasis on inventory cost propagation), and validating and reconciling these data flows. Prior experience designing and executing UAT plans that test data integrity across end-to-end accounting flows-ideally across modules such as AP, AR, Inventory, Costing, FA, Projects, and Order Management. Experience with inventory-related data flow accounting, especially Landed Cost, freight and rebate propagation, costing models, and COGS flows (highly preferred). Strong technical aptitude in data management, process automation, and identifying efficiencies across financial systems and operational workflows. Oracle Cloud EPM/ERP experience is a significant advantage, particularly in Oracle Cloud Fusion Financials, FCCS, EDMCS, or related modules. A collaborative, problem-solving mindset with the ability to partner effectively with finance stakeholders, IT, and cross-functional project teams. Most important skill set is the ability and desire to work with massive blocks of data and have the desire and ability to compare it to other data sets, validate, cleanse and reconcile it. What you'll earn: 401(k) with employer match Medical, dental, and vision insurance PTO, company holidays, and parental leave Paid training and certifications Legal assistance and identity protection Pet insurance Employee assistance program (EAP) About the company QXO is the largest publicly traded distributor of roofing, waterproofing, and complementary building products in the United States. The company aims to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for shareholders. QXO is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth. QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

A client of ours, a global leader in the design, manufacture, and distribution of RF and microwave components and integrated assemblies, located in Melville, NY is looking for a highly skilled SAP Production Planning (PP) Solution Specialist with expertise in SAP S/4HANA Cloud implementations and deep knowledge of SAP Activate methodologies. The ideal candidate will be responsible for designing, configuring, and optimizing SAP PP solutions to support business processes and enhance overall efficiency. This role requires a strategic thinker who can collaborate with cross-functional teams to deliver high-quality SAP implementations. Note: Candidates are required to relocate to Melville, NY. Have 60 days after start to relocate. Key Responsibilities: Lead and participate in SAP S/4HANA Cloud implementations, focusing on SAP PP module configurations and best practices. Utilize SAP Activate methodology to drive project execution, including discovery, prepare, explore, realize, deploy, and run phases. Analyze business requirements and translate them into functional specifications and solution designs. Configure SAP PP functionalities, including demand management, MES, capacity planning. Provide expertise in integration with other SAP modules such as MM, SD, and QM to ensure end-to-end process efficiency. Collaborate with key business stakeholders to conduct workshops, user training, and change management activities. Support system testing, including unit testing, integration testing, and user acceptance testing (UAT). Troubleshoot and resolve complex issues, providing post-go-live support and continuous improvements. Keep up to date with the latest SAP S/4HANA functionalities and industry best practices. Qualifications & Skills: Bachelor's degree in information technology, Business, or related field. 5+ years of experience in SAP PP implementation and support, with at least 2+ years in SAP S/4HANA Cloud. Hands-on experience with SAP Activate methodologies and Agile project management principles. Strong understanding of production planning, material requirements planning (MRP), shop floor execution, and capacity planning. Experience in SAP Fiori applications and embedded analytics is a plus. Ability to work in a fast-paced, dynamic environment with multiple stakeholders. Strong analytical and problem-solving skills, with excellent communication and presentation abilities. SAP PP or SAP S/4HANA certification is highly desirable. If interested, please apply, or reach out directly to **************************. Aspire Technology Partners, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Data Center Hardware/Operating System Technician (Consultant) ONSITE ROLE, NEED LOCAL CANDIDATES MULTIPLE POSITIONS!! onsite, Should be flexible to work onsite at any one of these locations (Rotational) Duration: 12 Months Contract Skills: Unix/ Linux, Networking, CCNA (preferred, not mandate) W2 Need candidates authorized to work for any employer; cannot sponsor MULTIPLE POSITIONS Experience: 1 year Are you a strong problem solver ready to tackle real-world, real time, technical challenges? Are you intrigued by large scale servers, network hardware and operating systems? Are you passionate about team-work and partnering with a high performing group? If so, keep reading. Our data centers serve the dynamic, market driven work load of our global customers via many thousands of servers, network devices and connections. You will add compute capacity to match customer demand, oversee all facets of equipment installation and cable planning. You will be responsible for the quality of the data center service at all times. You will monitor, assess, respond and escalate issues in order to maintain infrastructure reliability and resilience. You will follow, create and improve maintenance and troubleshooting processes. You will drive data center stability through awareness, focus and collaboration. This role is a rich opportunity to support data center stability while building broad operational skills. Awareness, focus and collaboration are needed in this role along with a desire for continuous learning and diligence. Job Shifts: First shift (day), second shift (afternoon), third shift (night), along with weekend hours We'll trust you to: Learn and understand the data center site in order to manage events that put our critical systems at risk Organize people, communication and knowledge to support problem follow-up and data center activity Perform activity impact and risk assessment along with service notification at the appropriate level of awareness Maintain accuracy of documentation and recorded details of physical assets and connections Detect, investigate, and drive operating system issues affecting production equipment availability Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation You'll need to have: Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files Ability to prioritize work including active data center service and projects in flight Knowledge of Layer2 and 3 network concepts Desire to learn and take ownership of personal development Passion for educating others and improving our team capabilities The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail The ability to perform physical activities including walking, lifting, and climbing a ladder We'd love to see: Desire to lead people, projects and problem investigation Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling Hands-on experience replacing server and network hardware Familiarity with reporting tools including Grafana and Splunk Awareness and some exposure to programming or scripting Networking experience with sound knowledge of Cisco IOS and JunOS

A recognized company in New Jersey is looking to add a new SAP BODS Consultant to their team. In this role, the SAP BODS Consultant will be responsible for maintaining the smooth operation of the SAP BODS system and developing and supporting data integration solutions. Responsibilities: Provide round-the-clock Production support and manage user roles and permissions Create and manage data sources Perform backup and recovery of BODS repositories Implement performance tuning techniques Deploy code across Development, QA, and Production environments using central repositories Develop BODS workflows/dataflows/mapping Create models using calculation views and performance tuning Load delta records on source and target level CDC on type 1, type 2, and type 3 SCD. Perform quality testing and beta testing of the applications that are delivered Manage Data Warehouse Project Deliverables for SAP BODS ETL Specifications Qualifications: 5+ years of experience in Business Objects Data Services (Admin, workflows, Mapping, dataflows, Data integrator/Data Quality/Platform transformations, etc.) Bachelor's degree in business (or Management), Computer Science, Engineering, or related discipline, or equivalent work experience Experience in Data warehousing. Experience delivering complex data management engagements, including all phases of the project life cycle from scoping and planning, requirements gathering, design, development, testing, and go-live phases Proven experience in SAP HANA Modelling (calculation views) Strong knowledge of Data Modeling and Star Schemas Working knowledge and experience with SQL language Proven understanding of best practices, such as naming conventions in creating BODS jobs Desired Skills: Proven experience working with a large Data Warehouse Proven experience connecting BODS with a REST/SOAP API Proven experience in extracting semi-structured data like JSON

CAD Support Engineer This is a key role within Mechanical Engineering, responsible for supporting the development and implementation of NX and Team Center applications. Candidate will: support R&D for new and improving products; generate/deliver NX training classes; conceptualize and design NX solutions for specific engineering challenges; creating NX best practices; support the entire NX/TC user comunity for Siemens NX and Team Center training and problem solving. Responsibilities • Develop best practices for existing NX applications • Evaluate new NX applications and document best practices • Train and Support Engineering staff for Siemens NX/TC CAD software • Develop engineering training utilizing NX and adhering to industry best practices • Develop/train MBD/PMI best practices • Create deformable components including routing elements • Develop new ways of working increasing engineers' efficiency • Guide engineers on complex modeling/sketches, design layouts, advanced assemblies and other specifications. • Supports cross-functional teams in a collaborative environment Qualifications • Bachelor of Science in Mechanical Engineering and/or 7-10 years of industry experience in product design, development, administration, support and training with Siemens NX CAD software • 2-5 years' experience in Siemens NX CAD administration and support • Expert level proficiency in Siemens NX 3D modeling, drafting, and assemblies • Experience working with Simcenter, Motion, Variational Analysis, DFMPro • Experience with MBD/PMI • Proficient in Team Center PLM software • Ability to generate CAD based training and deliver high level instructional classes • Must have proficiency with Microsoft Office applications (Word, Excel, PowerPoint, etc…) • NX/TC/Excel programming experience a plus • Familiar with Check Mate, IMM, BCT aClass and DFMPro • Strong written and oral communication skills

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio IT Operations Manager will play a key role in managing the financial and operational functions of the IT department. This individual will be responsible for overseeing the IT budget-including both operational (OPEX) and capital (CAPEX) expenditures-managing vendor relationships and coordinating internal purchasing processes to ensure efficient and compliant procurement. The ideal candidate is detail-oriented, highly organized, and capable of balancing financial management with operational execution in a fast-paced technology environment. This individual will report to the Director of IT Operations & PMO. Travel Requirements: This is a remote role for individuals who reside in the following regions: King of Prussia, PA; Morristown, NJ; Hauppauge, Long Island; Virginia, Delaware or Florida area. The associated travel for this role will be 5%. Responsibilities Include: Budget Management * Develop, monitor, and manage the IT department's OPEX and CAPEX budgets. * Track actual spending versus budget forecasts, identify variances, and prepare regular financial reports for leadership. * Collaborate with Finance to ensure accurate forecasting, accruals, and expense reconciliation. * Support annual and quarterly budget planning cycles, providing data-driven insights into IT investments and cost optimization. Procurement & Purchasing Oversight * Manage internal IT purchase requests, ensuring proper approvals and alignment with budget allocations. * Oversee the end-to-end procurement process-from request to purchase order to payment. * Maintain an organized system for tracking orders, renewals, and contract terms. * Coordinate with internal teams to evaluate and prioritize purchasing needs for hardware, software, and services. Vendor Management * Serve as the primary point of contact for IT vendors and service providers. * Work with IT budget owner, security and legal to negotiate contracts, renewals, and service agreements to ensure favorable terms and performance standards. * Maintain an updated vendor database, including compliance, insurance, and contact details. Operational Support * Assist the Director of IT Operations with reporting, documentation, and operational project tracking. * Contribute to continuous improvement initiatives across procurement and financial management processes. * Partner with internal stakeholders (Finance, Legal, and Procurement) to ensure alignment with company policies and procedures. Required Skills and Professional Experience * Bachelor's degree (preferably in Business Administration, Finance, Information Technology, or related field) or the equivalent work experience and/or military experience * 3-5 years of experience in IT operations, finance, or procurement roles * Strong understanding of IT budgeting concepts (OPEX vs. CAPEX) * Proficiency in financial tracking tools, ERP systems, and vendor management software * Excellent analytical, communication, and organizational skills * Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment Preferred Skills and Professional Experience * Experience with IT contract negotiation and lifecycle management. * Familiarity with SaaS licensing, cloud service billing, and hardware asset management. * Advanced Excel skills. * Knowledge of accruals, managing budgets, financial planning and analysis (FP&A) processes. Your future at Presidio Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** * Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: ************************************************************************************************ If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to ************************ for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to ************************. Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-PH1

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. ********************** This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: Strong computer server maintenance experience The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification. Expert knowledge of IT best practices, policies, and regulations Willing to train staff In-depth understanding of programming, computer science and digital security A clear understanding of client/server technology and network architecture Good communication, including writing, speaking and active listening Strong problem-solving, critical thinking and decision-making skills Customer service and interpersonal skills Excellent attention to detail Great project management skills, including organization, planning, time management and prioritization. Basic handyman skills IT Technician duties and responsibilities: The IT Technician is responsible for several different tasks related to overseeing a company's computer networks and improving the company's network systems. Some of their daily responsibilities include: Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs. Creating rational strategies for upgrading the company's network software whenever a new update is available Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem Staying up to date with new network technology and reporting this information to the executive team each quarter Working closely with other department Managers to assess the growth needs and maintenance of the company's network Run cables as needed Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages Create all employee network log ins and door access Monitor employee internet usage Assist the compliance officer to ensure SRA are performed yearly In charge of purchasing and installing all equipment and computer set-ups for employees and physicians Participation in the annual budget process, produce spreadsheets of needed medical and computer equipment Facilities Assistance Responsibilities Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts Equipment inventory management Assist in Price shopping for new equipment Equipment problem trouble shooting Equipment installation Phone and Printer systems management Job Type: Full-time Pay: $110,000.00 - $120,000.00 per year Benefits: 401(k) Health insurance Dental insurance Vision coverage PTO Experience level: 2 years Schedule: 8 hour shift Education: Bachelor's (Preferred) Experience: Maintenance: 1 year (Preferred) License/Certification: Driver's License (Required) Reliable car (Required) Ability to Relocate: Must be willing to work out of our Westbury office and travel to our other NY offices as needed. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Education: Bachelor's License/Certification: Driver's License (Required) VMware Certification (Required) Microsoft Certified: Azure Data Engineer Associate (Required) Microsoft Office Specialist (Required) Ability to Relocate: Westbury, NY: Relocate before starting work (Required) Work Location: In person

The IT Administrator supports a multi-location retail organization by maintaining secure, reliable, and efficient technology operations across corporate offices and field locations. This position manages infrastructure, networking, and end-user systems while driving improvements in automation, security posture, and overall performance. The ideal candidate is hands-on, detail-oriented, and capable of balancing daily support with long-term infrastructure initiatives. Travel of approximately 25% is required to support store operations, openings, and technology audits. Salary: $75,000 Key Responsibilities: Systems & Network Management Maintain uptime and performance across all retail and corporate systems. Configure and manage routers, switches, access points, and firewalls. Support IT setup, configuration, and infrastructure upgrades for new and existing sites. Manage asset inventory, software licensing, and hardware lifecycle tracking. Microsoft 365 & Automation Administer Office 365, Intune, and Azure AD, ensuring secure, compliant configurations and efficient user management. Manage endpoint and email security through Microsoft Defender, AppRiver, and DMARC monitoring platforms. Use Power Automate and PowerShell to streamline provisioning, reporting, and repetitive workflows. Infrastructure Security & Support Enforce MFA, access control, and endpoint protection policies across all systems. Conduct vulnerability assessments and coordinate remediation with vendors and internal teams. Support user security awareness initiatives and maintain accurate documentation of configurations and standards. Ensure regular updates, backups, and proactive infrastructure monitoring. Planning & Continuous Improvement Evaluate and recommend technologies that improve reliability, scalability, and automation. Assist in planning and implementing future remote monitoring and management (RMM) tools for centralized visibility. Collaborate with operations, vendors, and leadership to ensure IT initiatives align with business goals. Participate in infrastructure planning for expansion and modernization projects. Requirements 4+ years of IT systems or network administration experience, ideally within a multi-location retail environment. Strong proficiency with Office 365, Intune, Microsoft Defender, AppRiver, and email authentication and deliverability tools. Experience using PowerShell scripting and Power Automate workflows. Solid understanding of DNS, DHCP, VPN, and core network security principles. Proven ability to manage distributed systems and coordinate with external vendors. Excellent communication and documentation skills. Must be available to work on-site and travel up to 25% as needed to support field operations. Education: Bachelor's degree in Information Technology, Computer Science, or a related field preferred but not required; equivalent professional experience accepted. Benefits Why Join Red Lion Mobility Competitive base salary + performance bonuses. Comprehensive Medical, Dental, and Vision Insurance. 401(k) match. Paid sick and vacation time.

CLICK HERE TO APPLY Fairfield Public Schools has a wide variety of internal and external web applications that service the staff and community. We are seeking a dedicated professional to oversee the lifecycle of these applications-from maintenance and updates to the creation of custom solutions that support district operations. The ideal candidate will bridge the gap between complex data and user-friendly interfaces, managing critical workflows such as staff timesheet submissions, athletic registrations, and community portals. This role is pivotal in ensuring our digital tools are secure, accessible, and responsive to the evolving needs of the Fairfield community. Job Purpose Statement: Develops, and maintains custom web applications for the educational district. Ensures applications are accessible, user-friendly, and compliant with ADA and WCAG standards. Collaborates with departments and schools to create solutions that improve workflows, data management, and digital experiences. Manages the full application lifecycle from planning through deployment and maintenance. Integrates data from different systems through integrations from .csv to API. Supervision Received: Receives general supervision from the Director of Information Technology or designee. Should be able to manage their own schedule based on the priority of projects assigned to them. Essential Job Functions: * Develop and maintain applications, databases, web services, and data interfaces Serve as ADA compliance officer for web presence; maintain WCAG standards * Analyze technology workflows to identify efficiency improvements and integration opportunities * Manage External DNS Zones, IP reputation, and usage reporting * Create data sync/export routines for third-party integrations and reporting (Tableau, Crystal Reports, External Vendors) * Document code, processes, workflows, and configurations * Support content creation, publishing, and version control for departments and schools * Perform other duties and special projects as assigned WORK PERIOD: * 12 Months/248 days SALARY INFO & BENEFITS: * $100,000- $120,000- Commensurate with experience * Benefits include Medical/Dental, Tuition Reimbursement, National Holidays, Town of Fairfield Discount Beach Pass

Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger. The IT Site Technician role efficiently provides high-quality support to all Resonetics site users and visitors. The Technician is responsible for the secure and effective provisioning, installation, configuration, operation, and maintenance of all site hardware and software while conforming to Resonetics and Managed Service Provider policies and procedures. Join Resonetics and be part of a team that's redefining medical device manufacturing. If you're passionate about innovation and thrive in a fast-paced environment, we'd love to hear from you. Responsibilities Support all site office and production floor workers with hardware, software, network, and security-related activities including: Technical support for desktops Support for various Microsoft products, third-party software, and cloud services Overall system support (e.g. performance issues, outages) Network support including WAN and LAN connectivity, firewalls, and security Remote access solution implementation and support including VPN and Remote Desktop Services Recurring onsite maintenance activities Perform all activities in accordance with Resonetics and Managed Ensure all IT software and infrastructure-related issues at the site are addressed, resolved, escalated in a timely manner Effectively track status and time in ticketing system Update and maintain technical documentation as required Troubleshoot and manage escalations from the help desk, project team, and managed services group Maintain regular communication with site users to ensure awareness of incident progress, upcoming changes, or agreed outages. Take live support calls for immediate triage Proactively share technology and/or process-related recommendations with leadership to improve overall service level performance Immediately escalate any identified security issues to Resonetics management Provide orientation and guidance to users on how to operate new software and computer equipment Other IT-related projects and tasks as assigned Required Qualifications 3+ years of experience as IT Technician or similar role at a Manufacturing firm Strong knowledge of Microsoft technologies including Active Directory, Group Policies, Office 365, Exchange, and virtualization technologies Solid network troubleshooting and problem-solving skills including TCP/IP concepts and LAN/WAN issues Experience troubleshooting issues related to DHCP & DNS Experience and familiarity with firewalls, routers, managed switches, wireless controllers and WAPs Working knowledge of Cisco, SonicWALL, Sophos and Meraki appliances Familiarity with a broad spectrum of on-premises/Cloud disaster recovery systems Experience with malware remediation Experience with AV and AM products including Sophos, ESET, MalwareBytes or others Knowledge in all supported versions (desktop and server) of Microsoft Windows Operating System Excellent oral and written communication skills Outstanding organizational and time-management skills with ability to switch tasks frequently and successfully manage multiple issues concurrently Experience with ConnectWise and Kaseya an advantage Good knowledge of security and data privacy principles Bachelor's Degree in Computer Science, Business Administration, or relevant field Preferred Qualifications Mac/iOS Experience is desirable but not required Physical Demands This position will be based out of Bethel, CT and support 4 sites: Bethel CT, New Hartford NY, New Boston NH and Menlo CA. Therefore, this role will require occasional travel ~25%. Compensation The compensation for this role is competitive and will be based on experience and qualifications. The anticipated range is $27.00/hr - $33.00/hr.

Introduction ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market, and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon. Job Mission We are looking for an experienced Team Lead that can play a key role in bringing our IT R&D US team to the next level. In the IT Solution Delivery for R&D department we provide IT services to ASML's Development and Engineering departments. Together with the rest of the IT department, we have transformed into an agile organization, delivering our services through business facing Agile Release Teams (ART's). As an IT R&D US Team Lead you will manage the employees working in the ART's, collaborate intensively with the business and strive for continuously improving the performance of the IT R&D US Solution Delivery team. Delivery, Speed and Quality are key, which make your focus on the right craftmanship of your team. Duties and Responsibilities As a Team Lead you are responsible for the subset of IT R&D managed services which are delivered to the Development and Engineering business sector in Wilton. Drives the IT-business relationship management & understands business priorities and expectations. Ensure end-to-end service and delivery management from different IT domains Provide an escalation and arbitration level for end-user issues for the IT services in scope. Manage supplier relationships, contracting external employees, in consultation with internal parties. Align and partner with the Agile Release Trains (ART's) that operate in the Development and Engineering business sector. Ensure proper deployment of ASML policies towards the IT standards to provide consistent and compliant use of IT tools. Managing dependencies and expectations from multiple team and integrating to provide a single business-facing IT service. As a Team Lead you will also be responsible for project management together with the business stakeholders, external service management and areas of general interest to your team. Perform other duties as assigned. Education and experience Bachelor's/Master's degree in Computer Science, Software Engineering, Data & Information Security, Computer Engineering and/or equivalent experience. At least 10 years' experience working with D&E, IT and Data Security. At least 2 years' experience in a scaled agile environment. Preferably a technical background or a strong interest in technology. Experience in Data and Information Security. Familiarity with ITIL Service Management processes. Experience in taking and driving end-to-end ownership. Understanding of the different domains within Development & Engineering, (software development, hardware, mechanical) is a plus. Skills You are an excellent people manager and keen on developing and coaching individuals to become valuable members of high-performing teams. Experienced in stakeholder management and a customer focused individual. Strong customer focus and customer facing skills. You will closely collaborate with the Leading Coalition of the Agile Release Trains (ART) consisting of a Release Train Engineer (RTE), Chief Product Owner (CPO) and the System Architect (SA) and support them in becoming successful. You have an intrinsic drive towards continuous improvement. Other Information This position is located on-site in Wilton, CT . It requires onsite presence to attend in-person work-related events, trainings and meetings and to further ensure teamwork, collaboration and innovation. A flexible workplace arrangement may be available to employees working in roles conducive to remote work (up to two days a week). Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus. Occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be willing to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves for entire duration of shift. While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. EOE AA M/F/Veteran/Disability Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. All candidates receiving an offer of employment must successfully complete a background check band any other tests that may be required. #LI-MO1 Additional Responsibilities: There is potential for exposure to strong magnetic fields, high voltage and currents. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. Request an Accommodation ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process. Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.

At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company nearly 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual! We're strong and growing. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative and growing. We invest in our people. We provide opportunities for employees to grow themselves, their career and in turn, our business. We care. We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about. Bring your best! What's the role? The responsibility of the role is to advocate and promote the effective use of technology within the network office (NO) territory and facilitate the use of new and existing technologies into the financial advisor's practice and workflow of all NO team members (e.g. CRC, SET, DNOS, Recruiters etc.). Apply a holistic consulting approach on an individualized basis to promote efficient and value-added utilization of technology to achieve individual goals and objectives. This is a full-time, on-site resource, responsible for the coaching, training, mentoring NM's technology suite to financial advisors and team members in local network, district, and detached offices. This position requires 100% onsite availability in Stamford, CT (06902). This is a full-time, on-site resource, responsible for the coaching, training, mentoring NM's technology suite to financial advisors and team members in local network, district, and detached offices. Primary Duties & Responsibilities: * Establish, build and maintain relationships with key roles including financial advisors (FA), FA teams, NO leadership and team members to understand their individual business needs. * Develop deep understanding of insurance and investment product sales cycle to consult to the effective implementation of technology throughout the cycle. * Proactive engagement with NO leadership, NO team members, FAs and their teams, Home Office (HO, corporate office) leadership to ensure effective and efficient use of NM's technology suite to maximize advisor and client value. * Tailor consultative approach so that the specific benefits for each unique audience who will be using the technology are clearly demonstrated and understood. * Act as feedback loop to HO leadership to ensure tech applications meet the needs of end-users and clients. * Identify gaps and inefficiencies where the financial advisors can apply use of new or existing technology to improve their practices. * Articulate the benefits of leveraging technology to drive a positive client and advisor experience throughout the sales cycle. * Ensure financial advisors and NO team members comprehend the specific benefits the use of technology will offer (e.g. increased productivity through time savings, increased sales, recruitment, improved client experience etc.) * Partner with, and independently develop sound recommendations to NO leadership to assist them in establishing goals. * Lead strategic planning, engagement, and execution efforts to ensure goals are attained and benefits realized. (e.g. increase field or recruitment productivity, capitalize on expense/revenue benefits through staff redeployment/reduction based on efficiencies gained etc.) * Consult to NO training leadership teams on teaching and reinforcing technology use best practices throughout the sales cycle with new and existing financial advisors. * Partner with NO and HO leadership to ensure a consistent messaging in promoting the proper use and integration of technology and proven business building benefits. * Develop individualized action plans to assist FAs in leveraging technology in their business practice. * Plan, schedule, and facilitate classes using established curriculum to leverage technology as a sales cycle productivity tool. * Collaborate with appropriate resources to ensure relevant technology education is provided to the financial advisors and their staff. * Consult to and partner with NO training team in leading Financial Planning Academy sessions to promote and deliver usage strategies on key technologies needed for a successful FA onboarding and development. * Support technology rollouts making users aware of benefits, preparation, and training needed for successful deployment. * Attend mandatory classes, conferences, and training sessions to remain current with changing technologies. * Track and report engagement efforts and effectiveness to corporate and local management teams. Qualifications * Bachelor's Degree, preferably in business or an equivalent combination of education and/or progressively responsible work experience. * Minimum of 5 years' experience to include the following: Experience can run concurrently or in addition to each: * Five + years of consultation experience working with professionals in financial services or similar industry with demonstrated ability to build/develop relationships at various position levels through a consultative model. * Minimum of three years' experience in coaching/training individuals how to optimize their business through the use of technology is highly desirable. * Minimum of three years of coaching and training experience preferred * Minimum of five years financial services industry experience preferred * Demonstrated ability to understand software technology focused on sales practice and the ability to articulate the benefits and uses to select audiences * Ability to build and maintain relationships. * Proven ability to consult and drive measurable improvements in an outcome based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.) * Demonstrated ability to lead and facilitate groups of people. #LI-Onsite This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA Compensation Range: Pay Range - Start: $69,370.00 Pay Range - End: $128,830.00 Geographic Specific Pay Structure: Structure 110: $66,360.00 USD - $123,240.00 USD Structure 115: $69,370.00 USD - $128,830.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Do you have proven Level 2 and Level 3 IT support experience? Do you have experience working for an MSP? Are you a "jack of all trades" and you want to grow your skills and knowledge in IT? Are you motivated by learning and want to work for a company that will invest in your education and growth? Do you have outstanding communication skills? Do you want to join a supportive, dynamic small IT team ? We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines. In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.