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Information technology internship jobs in North Dakota

- 147 jobs
  • Technology Support Specialist I

    Williston Basin School District #7

    Information technology internship job in North Dakota

    Technology Williston Basin School District #7, Williston, North Dakota, is currently accepting applications for the following position: Technology Support Specialist I Williston Basin School District #7 -Technology Dept WBSD #7 is an Equal Opportunity Employer. If claiming veterans' preference, you must provide a copy of your DD-214, Certificate of Release or Discharge from Active Duty, or other acceptable documentation. Applicants claiming 10-point preference will need to submit Form SF-15, or other acceptable documentation. For more information about this position, please contact: Judy Billehus Human Resources Director Williston Basin School District #7 PO Box 1407 820 E Broadway Williston, ND 58801 Ph: ************** ************************************ Attachment(s): Technology Support Specialist.docx
    $31k-51k yearly est. Easy Apply 60d+ ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Information technology internship job in Bismarck, ND

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-51k yearly est. 6d ago
  • 1596 - Readiness Tech Support Specialist I

    Sigma Defense

    Information technology internship job in Grand Forks Air Force Base, ND

    Sigma Defense is seeking a Readiness Tech Support Specialist I to join our team at Grand Forks Air Force Base, ND. Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Requirements 3-5 years of relevant experience. Knowledge of military-specific software and data systems (e.g., MilPDS, BLSDM, PRDA). Must be a U.S. Citizen Exceptional Attention to Detail: Precision is critical when dealing with checklists, documentation, and compliance inspections, where minor oversights can have significant consequences. The candidate must be meticulous in reviewing records and preparing reports. Strong Organizational and Time Management Skills: The role involves managing multiple administrative support programs (e.g., safety, fitness, supply, security, task management) simultaneously, establishing suspense dates, and monitoring deadlines. The ability to prioritize and manage a high volume of tasks is essential. Regulatory Knowledge and Compliance Expertise: An understanding of relevant Air Force Instructions (AFIs), Air Force Manuals (AFMANs), and local operating procedures. The candidate should be able to interpret regulations and ensure unit compliance. Effective Communication (Written and Verbal): The position requires serving as a primary point of contact (POC) for the commander and liaising with various external agencies (e.g., personnel, logistics, higher headquarters). Clear, concise, and professional communication is paramount. Problem-Solving and Critical Thinking: The ideal candidate can identify potential issues, develop risk mitigation strategies, and resolve complex administrative or readiness challenges resourcefully and proactively. Technical Proficiency: Basic computer literacy and a willingness to quickly learn military-specific software and data systems (e.g., MilPDS, BLSDM, PRDA) are necessary for documentation and reporting. Adaptability and Calmness Under Pressure: In a flying unit, last-minute changes and unexpected challenges are common. The candidate must remain calm and effective in high-pressure situations to ensure operations run smoothly and safely. Integrity and Self-Discipline: The role often involves handling sensitive information and requires a high degree of integrity and the ability to work independently with minimal supervision. Personnel Clearance Level: Candidate must possess or have the ability to obtain an active TS/SCI security clearance or higher. Clearance will be sponsored for the right candidate. Education Requirements: Some college course work from an accredited college or university in a relevant field of study. Essential Job Duties ( not all-inclusive) TMT Administration: Perform administrative review of annual officer and enlisted evaluations (NOT content, simply AMS/MilPDS type checks for rater alignment, days of supervision, duty title, etc), in/out processing paperwork, initial cold weather gear issue, Drug Demand Reduction Trusted Agent, and PROPS (internal paperwork routing management). Administrative Management: Oversee and execute all administrative support programs for the unit, including but not limited to, task management, awards and decorations, health care program coordination, fitness program oversight, safety program adherence, Automated Data Processing Equipment (ADPE) accountability, security management, supply chain coordination, and civilian timecard administration. Compliance and Regulation: Capacity to serve as team lead for all mandated administrative support programs, ensuring stringent compliance with Air Force Instructions (AFIs), Air Force Manuals (AFMANs), local Standard Operating Procedures (SOPs), and squadron commander directives. Regularly prepare and utilize documentation in strict adherence to pertinent regulations and policies. Strategic Communication and Liaison: Design and implement effective communication strategies to disseminate program requirements, policy updates, and procedural changes. Act as the official liaison to military and civilian personnel offices, utilizing access to military personnel systems as required. Information Management and Reporting: Maintain comprehensive records and control systems. Provide timely, accurate, and factual information and reports to the Commander, Directors, key staff, and customers regarding unit spaces and projects. Coordination and Execution: Manage all NPR functions, establishing controls, and suspense dates to ensure all required actions and responses meet established deadlines. Operational Support: Coordinate extensively with external resources, prepare and submit critical operational paperwork (e.g., travel orders, supply requisitions) in a timely manner, and maintain an accurate, controlled file system to ensure rapid information retrieval. Salary Range: $60,000 - $70,000 annually. Benefits Dental and Vision Insurance Medical Insurance to Include HSA, FSA, and DFSA Plans Life and AD&D coverage Employee Assistance Program (EAP) 401(k) Plan with Company Matching Contributions 160 Hours of Paid Time Off (PTO) 12 (Floating) Holidays Educational Assistance Highly Competitive Salary
    $60k-70k yearly Auto-Apply 2d ago
  • Information Technologist

    Spectrum Comm 4.2company rating

    Information technology internship job in Grand Forks Air Force Base, ND

    Spectrum is looking for a qualified indivdual to Provide analytical, advisory, technical expertise, and analysis of RQ-4 Communications Planning activities including performing and managing a variety of communication and information technology tasks and activities. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Requires network administrative privileges to perform duties. Is required to maintain training and certification requirements in order to sustain elevated rights to the AREA52 domain. Performs communications- computer systems (C-CS) planning and implementation activities. Provides continued support to communications systems current and future planning activities. Supports implementation of C-CS projects and ensures C-CS architecture, configuration, and integration conformity. Provides analytical, technical, functional and management oversight to critical communications and systems network upgrades and maintenance for the RQ-4 weapon system. Provide analytical, advisory, and technical support to leadership as systems analyst and advisor to 69 RG/CD and 12 RS/CC. Facilitate 9 RW project management efforts directed and approved by either 9 RW, 69 RG and, 12 RS to improve RQ-4integration into USAF and National architectures, in particular, the AF Distributed Common Ground System (AF-DCGS) and the Department of Defense Global Information Grid (DoD-GIG). Provide C-CS laptop computer administration and support of up to 250 individual issued and loaner laptops to identified associated units and attached aircrew. Requirements Possess a Top Secret/Sensitive Compartmented Information (TS/SCI) and NATO Secret security clearances Be a U.S. citizen Knowledge of Air Force C-CS technologies with a minimum of five (5) years' experience working with a variety of the C-CS field's concepts, practices and procedures, ground-based telecommunications systems, avionics and information system technology, management of program and project implementation actions, and Air Force planning documents and application of these documents to the C-CS systems. Minimum of four years' experience with: Asynchronous Transfer Mode (ATM) Ethernet Local and wide area networks UNIX and non-UNIX operating systems Be able to complete light office lifting defined by moving 25lb box up a flight of stairs. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Stock Option Plan
    $37k-67k yearly est. Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology internship job in Grand Forks, ND

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 13h ago
  • Information Technology Co op Gwinner (Jan-Aug)

    Doosan Group

    Information technology internship job in North Dakota

    A close affiliate of Doosan Bobcat, Doosan Digital Innovation America, LLC (DDIA) is the primary provider of managed IT services to the world famous Bobcat Company. Beyond Bobcat, DDIA provides IT services to a wide variety of Doosan affiliates all over the world. Location: Gwinner, ND Job Information You have the knowledge, now gain the experience. And why not with a global market-leading company? At Doosan Digital Innovation America, we offer a robust internship program to college students like you. Hone your creativity, critical thinking abilities, and your collaborative spirit, all while moving our company forward. Build your future on a foundation of proven success. For us innovation is key, we strive to produce an experience for students beyond other traditional internship programs. You will be referred to as a "co-op" and you will be considered a true employee. Co-op positions are an eight-month long opportunity. You don't need a lot of experience to join, just bold dreams and a strong work ethic. Give us eight months and we'll give you a path for a lifetime. This primary objective of this position is to act as the primary interface to the end user computing services that are supported by the IT Department to effect real time problem analysis and resolutions. Works directly with End User Computing Analysts and customers to provide services and help to resolve a variety of computing and network device problems. Role & Responsibility Provide support services for all end-user platforms, including desktop/laptop platforms, desktop image and standardization, security and mal-ware protection packages, desktop policies, and mobile computing/PDA standardization. Repairing PCs & peripheral equipment. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, Datacenter services, or Application development to restore service or identify and correct the problem Documents, tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction, eliminate downtime, and prevent cost overruns. Simulates or recreates user problems to resolve operating difficulties. Recomends systems modifications to reduce user problems. Job Requirement Jr. or Sr. standing seeking a Bachelor's Degree in MIS or Computer Science 3.0 or higher GPA preferred Be able to commit to Doosan Information and Communications America for the entire term of the co-op(8 months) High level of motivation and independence Strong background with Windows based software troubleshooting Windows XP+ and Windows Server 2008+ and the Microsoft Suite (Word, Excel, Access, and PowerPoint) Excellent oral and written communication skills Strong Interpersonal skills Work under pressure and prioritize and manage workload Ability to complete assigned activities as well as meet milestones Ability to multi-task technical fast A working knowledge and understanding of client computing technologies and their interworkings Ability to follow written instructions Must be knowledgeable in PC hardware and software Strong Troubleshooting Skills Experience Required: 0 >2 years Travel Required: Doosan is committed to a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call ************. Doosan Digital Innovation America, LLC is interested in every qualified candidate who is eligible to work in the United States. However, we will not provide sponsorship or support for any immigration status for this position Beware of Fraudulent Job Offers and Solicitations Any legitimate job offer will be preceded by an official selection process.
    $34k-50k yearly est. 60d+ ago
  • IT Technical Support Specialist

    Apex Engineering Group 3.9company rating

    Information technology internship job in Fargo, ND

    The Technical Support Specialist provides technical support and guidance by troubleshooting user issues, installing and configuring hardware/software, and assisting with system maintenance. Qualification Requirements: A two-year IT associate degree with 2-4 years of relevant experience in Information Systems, Computer Science, MIS, Systems/Network Administration is required. A bachelor's degree in IT Management or related fields is a plus. Thorough understanding of IT principles, cyber security, operating and networking systems, interfaces, policies, and procedures. Expert computer skills in Microsoft Windows environment. Must be skilled in Microsoft Office Suite. Experience with SharePoint (configuration, management, or customization) is highly desirable. Ability to explain technical problems and offer solutions to those without technological training. Excellent verbal and written communication skills. Must be detail orientated, self-motivated with strong interpersonal and organizational skills. Excellent analytical and management skills, while technically savvy. Must be willing to interact with people and work in team environments. A valid driver's license is required or the ability to obtain one. Physical Requirements: Ability to operate a computer under normal ergonomic office conditions. Must be able to clearly articulate both verbal and written communications and directives. Required to lift and move objects up to 50 pounds. May require prolonged periods of standing and walking to perform some of the typical tasks and duties. Must be able to work required hours in the office during scheduled hours of 8:00 AM - 5:00 PM. Must be able to travel to offsite assignments. (Less than 25% travel). To perform this job successfully, and individual must be able to perform each essential task and duties satisfactorily. The requirements described here are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential Tasks and Duties: Manages multisite computer hardware, software, and phone systems via enterprise resource planning (ERP). Install, configure, and maintain computer systems, software, and peripherals. Help with basic security tasks, such as managing user access and ensuring compliance with security policies. Collaborate with other departments and vendors to schedule and implement software and hardware updates and functionality tests; resolve any issues that are identified during the testing process. Provide assistance to employees with technical problems as needed via email, virtual options, phone or in person; able to diagnose the source of problems and escalate complex issues when necessary. Ensure end users receive proper IT-related training. Develops and maintains relationships with external IT vendors and service providers. Practice and support continuous improvement initiatives within the company. Keeps abreast of latest technical advancements, Information Technology techniques and concepts. Assist the planning process related to IT infrastructure for future company growth. Performs other related duties as assigned. Company Information: The person in this position has access to various reports and records, which are considered as being of a highly confidential and classified nature. None of this material or information may be divulged or passed on to any outside source by the employee either during or after employment with Apex Engineering Group, Inc. Benefits: We're looking for experience, entrepreneurs and enthusiasm. Apex Engineering Group believes that every employee plays an important role in our company's success and that is why we strive to provide our employees with a benefits program that rewards them for their hard work and dedication they put forth everyday. We offer a competitive salary and a comprehensive benefits package, which includes: Performance-based bonuses Health, dental, and vision insurance Life insurance 401(k) plan with employer match and profit-sharing contribution Paid parental leave Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) Paid time off Short- and long-term disability coverage Employee wellness program Hourly Base Pay Range: $26-$32 ( Actual base pay is dependent on several factors, including experience, education, licensure, job location, and internal equity.) EOE/AA Please email [email protected] with any questions.
    $26-32 hourly Auto-Apply 20d ago
  • Support Specialist Technician

    State of North Dakota 4.2company rating

    Information technology internship job in Washburn, ND

    Dakota Central HSZ - Washburn, ND - Eligibility Worker Support Specialist Dakota Central Human Service Zone is seeking a Support Specialist for the Economic Assistance Team to provide support with documents, assisting clients with applications and inquires. Duties of the Eligibility Support Specialist Worker: * Greet clients (phone or walk-in); screen inquiries to determine where best to direct them. * Accept/receive economic assistance related applications/documents either in-person or retrieve from centralized email/fax. * Review all applications/documents to ensure accurate completion & signatures documentation is not complete, then work with the client to complete. * Screening for SNAP expedited eligibility and LIHEAP emergency * Assessment of client needs * Provide referrals for other services * Register application in SPACES. * Scan/File documents from clients to appropriate destination for processing. * Manage workflow within assigned cue * Utilize eligibility determination systems * Respond to questions regarding services provided by the agency * Explain policy and procedure * Out of State Medical Travel * Workload and time management * Attend and complete trainings, staff meetings, and any other meetings assigned * Develop and prioritize work practices to meet deadlines for programs * Other duties as assigned To succeed in this position, you must possess excellent verbal and written communication skills, along with strong teamwork and collaboration abilities, and the capacity to make effective decisions in a dynamic and evolving environment with diverse populations. You will also need to be comfortable working with all types of software and database applications, with a willingness to learn new technology programs. Additionally, you will need to have a strong understanding of complex program policies and procedures. To be considered for this position, you are required to have one of the following: * Completion of the eligibility worker one-year certificate program. * Completion of 90 semester hours or 135 quarter hours of a bachelor's degree program. * Graduation from high school or GED and three years of work experience involving processing of claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes, or housing assistance, or working in the clerical, accounting, bookkeeping, legal, financial, business, teaching, investments/financial planning, computer/data processing fields. * Three years of any combination of education and experience listed above. Must maintain valid driver's license and auto insurance. Some travel throughout McLean, Mercer, Oliver and Sheridan Counties could occur. Working for Dakota Central Human Service Zone: Dakota Central Human Service Zone partners with the Department of Health and Human Services and McLean County to deliver public assistance and program protocols and provides employees with the excellent benefits and employment packages offered by McLean County as a McLean County employee. Dakota Central Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package (ND PERS). Employees enjoy 10 paid holidays, as well as earning both annual leave AND sick leave days. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt Application Procedures Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST). Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships. This employer participates in E-Verify. Please visit the following website for additional information: *************************************** A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview. For more information about the position or if you need an accommodation, please contact Maurice Hardy by email: **************** or phone: ************** #2 Employing Unit: Dakota Central Human Service Zone TTY Number: ND Relay Service ************** (text); ************** (voice) If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact **************** or *************. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.
    $29k-54k yearly est. 6d ago
  • IT SAP TECHNICAL ADMINISTRATOR (DOE)

    Basin Electric Power Cooperative 4.8company rating

    Information technology internship job in Bismarck, ND

    Oversee the design, alignment and implementation of technology architecture and administration of SAP. Provide strategic planning, technical expertise, and collaboration with various stakeholders and is used to drive innovation and success in IT. Translate the organization's requirements and goals into technical design. **ESSENTIAL DUTIES** + Develop and maintain the organization's enterprise architecture blueprint, encompassing IT systems, applications, data, processes, and infrastructure, aligned with IT and business objectives and strategies. + Oversee the management of SAP systems deployed in the cloud, ensuring optimal configuration and performance in cloud environments. + Work with functional consultants to support the integration of business processes within the RISE architecture. + Manage and optimize SAP Fiori applications, ensuring a smooth user experience and integration with back-end systems. + Collaborate with stakeholders to design and develop applications and solutions on SAP BTP, ensuring they meet business requirements. + Facilitate seamless integration of SAP solutions with other cloud services and applications, enabling efficient data flow and business processes. + Administer user access and roles in alignment with RISE best practices, ensuring secure access to cloud-based applications. + Ensure compliance with security policies and regulations, addressing any vulnerabilities in the cloud environment. + Participate in change management processes for system updates, ensuring minimal disruption to business operations. + Maintain documentation for system configurations, processes, and changes, and provide regular reports on system performance and health. + Support the deployment of innovative technologies and solutions within the SAP landscape, enabling businesses to leverage advanced capabilities. + Perform other duties as assigned. **MINIMUM QUALIFICATIONS** + Bachelor's degree in computer science, information technology, computer or software engineering or related field; or + Associate's degree in computer science, information technology, computer or software engineering, or related field and 2 years of related experience; or + A high school diploma or equivalent (GED or HSED) and 4 years of related experience. + A valid driver's license. **PHYSICAL AND ENVIRONMENTAL DEMANDS** This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds. It also requires finger dexterity and hand coordination. **KEY SKILLS** + Introductory knowledge of application development and lifecycles; implementation of applications; procedural language; Structured Query Language (SQL), C#, Java, and relational database concepts. + Ability to communicate and clearly exchange accurate information. + Ability to develop plans, procedures and goals; present information to others; and work under stress to complete projects within deadlines. + Basic knowledge of computer system networking and architecture. + Ability to prioritizing tasks effectively. + Good communication and organizational skills. + Proficient with personal computers and Microsoft Word, Excel, and Outlook. + Ability to manage and deliver technical solutions. Basin Electric wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, or who needs other assistance or accommodations, please contact us at ************. Please indicate the specifics of the assistance needed or provide your contact information, and a Basin Electric Human Resources representative will contact you. Basin Electric is an Equal Employment Opportunity Employer regarding race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and veterans status.
    $75k-87k yearly est. 60d+ ago
  • Help Desk Tech

    Ingeus Via Alexander Mann Solutions

    Information technology internship job in Fargo, ND

    Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client base. They are a worldwide Information Technology Partner for the Olympic Games Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services . We are looking for IT support technicians that are passionate about the world of technology and want to be key individuals to help troubleshoot our clients. Job Description The IT Desktop Support Specialist's primary role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and application support. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Candidate may be required to interact with other members of the IT Team to diagnose and resolve unique problems. At times, the candidate may be asked to assist in the maintenance and testing of network, servers and/or associated equipment. Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days. Qualifications Duties and Tasks/Essential Functions: Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Gather customer's information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more. Follow standard processes and procedures; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software; Organize ideas and communicate oral messages appropriate to listeners and situations; Stay current with system information, changes and updates Skill and Knowledge Qualifications: Proper phone etiquette; Ability to speak and write clearly and accurately; Demonstrated proficiency in typing and grammar; Knowledge of relevant software computer applications and equipment; Knowledge of customer service principles and practices; Effective listening skills; Willingness to co-operate with others and work to the greater good; Multi-tasking capabilities; Minimum 12 hours of weekend working availability on a Saturday or Sunday Problem Solving, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration Other IT certification helpful but not required Additional Information Conditions: Must be able to sit for long periods of time Position requires use of headset/microphone Salary: 16.25 Required Education: High School Diploma or GED, 2-year technical degree or similar experience. Required Experience: 1 year Customer Service Location: Fargo, North Dakota JobType: Full Time Hours: Variable
    $31k-52k yearly est. 13h ago
  • Electronics & Software Integration Intern

    CNH Industrial 4.7company rating

    Information technology internship job in Fargo, ND

    Job Family for Posting: Engineering Apply now * Apply Now * Start applying with LinkedIn Start Please wait... About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Intern Program Overview We are committed to building a strong talent pipeline by investing in early career professionals. Our internship and co-op programs provide mentorship, training, hands-on experience, and growth opportunities that empower students to explore their career paths with confidence. Through competitive wages, networking events, social and volunteer activities, professional development workshops, and housing support, we strive to deliver one of the best internship experiences-designed to develop and inspire the talent of tomorrow. Interns will work full-time hours during the summer and will be considered for an extension into the co-op program in the fall (part-time during school) if qualified. Job Purpose The Electronics & Software Integration Intern will plan, conduct, document functional, performance, inter-lock, diagnostic tests and tune the performance of the electro-hydraulic and electro-mechanical systems and software in support of the development of Ag Tractors. The product validation team works as the voice of the customer in the product development team, working with design engineers along with various disciplines to deliver the best solution to our customers Key Responsibilities Your responsibilities may include: * Plan, set-up, operate, troubleshoot, and monitor vehicle systems tests and evaluations in lab and track environments. * Determine required test instruments, install instruments, and perform calibrations. Install, set-up, and operate required test automation equipment to operate tests. Establish, follow, and document lab test procedures. * Determine if the component(s)/system(s) under evaluation are operating per the intended design criteria. * Troubleshoot problems, determine, and implement corrective action. * Interface effectively with support groups and customers, such as Vehicle Electronics, Design Engineering, Materials Engineering, Manufacturing, etc. * Collect and analyze test data, and use to identify trends, problems. * Communicate data with others effectively. * Write formal, technical test reports. Preferred Qualifications Candidates must be pursuing (at minimum) a Bachelor's degree in one of the following majors or a related field: Computer Science, Electrical Engineering, Software Engineering Pay Transparency The annual salary for this role is USD $19.00 - $36.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. Apply now * Apply Now * Start applying with LinkedIn Start Please wait... {{video.content.cta}} {{video.content.title}} {{video.content.description}} × {{explore.title}} {{explore.description}} {{feed.title["#text"]}} {{feed.city["#text"]}}, {{feed.country["#text"]}} {{explore.cta}}
    $19-36 hourly 4d ago
  • Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company

    Information technology internship job in Bismarck, ND

    Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-51k yearly est. 6d ago
  • 1596 - Readiness Tech Support Specialist I

    Sigma Defense

    Information technology internship job in Grand Forks Air Force Base, ND

    Job Description Sigma Defense is seeking a Readiness Tech Support Specialist I to join our team at Grand Forks Air Force Base, ND. Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Requirements 3-5 years of relevant experience. Knowledge of military-specific software and data systems (e.g., MilPDS, BLSDM, PRDA). Must be a U.S. Citizen Exceptional Attention to Detail: Precision is critical when dealing with checklists, documentation, and compliance inspections, where minor oversights can have significant consequences. The candidate must be meticulous in reviewing records and preparing reports. Strong Organizational and Time Management Skills: The role involves managing multiple administrative support programs (e.g., safety, fitness, supply, security, task management) simultaneously, establishing suspense dates, and monitoring deadlines. The ability to prioritize and manage a high volume of tasks is essential. Regulatory Knowledge and Compliance Expertise: An understanding of relevant Air Force Instructions (AFIs), Air Force Manuals (AFMANs), and local operating procedures. The candidate should be able to interpret regulations and ensure unit compliance. Effective Communication (Written and Verbal): The position requires serving as a primary point of contact (POC) for the commander and liaising with various external agencies (e.g., personnel, logistics, higher headquarters). Clear, concise, and professional communication is paramount. Problem-Solving and Critical Thinking: The ideal candidate can identify potential issues, develop risk mitigation strategies, and resolve complex administrative or readiness challenges resourcefully and proactively. Technical Proficiency: Basic computer literacy and a willingness to quickly learn military-specific software and data systems (e.g., MilPDS, BLSDM, PRDA) are necessary for documentation and reporting. Adaptability and Calmness Under Pressure: In a flying unit, last-minute changes and unexpected challenges are common. The candidate must remain calm and effective in high-pressure situations to ensure operations run smoothly and safely. Integrity and Self-Discipline: The role often involves handling sensitive information and requires a high degree of integrity and the ability to work independently with minimal supervision. Personnel Clearance Level: Candidate must possess or have the ability to obtain an active TS/SCI security clearance or higher. Clearance will be sponsored for the right candidate. Education Requirements: Some college course work from an accredited college or university in a relevant field of study. Essential Job Duties ( not all-inclusive) TMT Administration: Perform administrative review of annual officer and enlisted evaluations (NOT content, simply AMS/MilPDS type checks for rater alignment, days of supervision, duty title, etc), in/out processing paperwork, initial cold weather gear issue, Drug Demand Reduction Trusted Agent, and PROPS (internal paperwork routing management). Administrative Management: Oversee and execute all administrative support programs for the unit, including but not limited to, task management, awards and decorations, health care program coordination, fitness program oversight, safety program adherence, Automated Data Processing Equipment (ADPE) accountability, security management, supply chain coordination, and civilian timecard administration. Compliance and Regulation: Capacity to serve as team lead for all mandated administrative support programs, ensuring stringent compliance with Air Force Instructions (AFIs), Air Force Manuals (AFMANs), local Standard Operating Procedures (SOPs), and squadron commander directives. Regularly prepare and utilize documentation in strict adherence to pertinent regulations and policies. Strategic Communication and Liaison: Design and implement effective communication strategies to disseminate program requirements, policy updates, and procedural changes. Act as the official liaison to military and civilian personnel offices, utilizing access to military personnel systems as required. Information Management and Reporting: Maintain comprehensive records and control systems. Provide timely, accurate, and factual information and reports to the Commander, Directors, key staff, and customers regarding unit spaces and projects. Coordination and Execution: Manage all NPR functions, establishing controls, and suspense dates to ensure all required actions and responses meet established deadlines. Operational Support: Coordinate extensively with external resources, prepare and submit critical operational paperwork (e.g., travel orders, supply requisitions) in a timely manner, and maintain an accurate, controlled file system to ensure rapid information retrieval. Salary Range: $60,000 - $70,000 annually. Benefits Dental and Vision Insurance Medical Insurance to Include HSA, FSA, and DFSA Plans Life and AD&D coverage Employee Assistance Program (EAP) 401(k) Plan with Company Matching Contributions 160 Hours of Paid Time Off (PTO) 12 (Floating) Holidays Educational Assistance Highly Competitive Salary
    $60k-70k yearly 3d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology internship job in Fargo, ND

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 13h ago
  • IT Technical Support Specialist

    Apex Engineering Group 3.9company rating

    Information technology internship job in Fargo, ND

    The Technical Support Specialist provides technical support and guidance by troubleshooting user issues, installing and configuring hardware/software, and assisting with system maintenance. Qualification Requirements: A two-year IT associate degree with 2-4 years of relevant experience in Information Systems, Computer Science, MIS, Systems/Network Administration is required. A bachelor's degree in IT Management or related fields is a plus. Thorough understanding of IT principles, cyber security, operating and networking systems, interfaces, policies, and procedures. Expert computer skills in Microsoft Windows environment. Must be skilled in Microsoft Office Suite. Experience with SharePoint (configuration, management, or customization) is highly desirable. Ability to explain technical problems and offer solutions to those without technological training. Excellent verbal and written communication skills. Must be detail orientated, self-motivated with strong interpersonal and organizational skills. Excellent analytical and management skills, while technically savvy. Must be willing to interact with people and work in team environments. A valid driver's license is required or the ability to obtain one. Physical Requirements: Ability to operate a computer under normal ergonomic office conditions. Must be able to clearly articulate both verbal and written communications and directives. Required to lift and move objects up to 50 pounds. May require prolonged periods of standing and walking to perform some of the typical tasks and duties. Must be able to work required hours in the office during scheduled hours of 8:00 AM - 5:00 PM. Must be able to travel to offsite assignments. (Less than 25% travel). To perform this job successfully, and individual must be able to perform each essential task and duties satisfactorily. The requirements described here are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential Tasks and Duties: Manages multisite computer hardware, software, and phone systems via enterprise resource planning (ERP). Install, configure, and maintain computer systems, software, and peripherals. Help with basic security tasks, such as managing user access and ensuring compliance with security policies. Collaborate with other departments and vendors to schedule and implement software and hardware updates and functionality tests; resolve any issues that are identified during the testing process. Provide assistance to employees with technical problems as needed via email, virtual options, phone or in person; able to diagnose the source of problems and escalate complex issues when necessary. Ensure end users receive proper IT-related training. Develops and maintains relationships with external IT vendors and service providers. Practice and support continuous improvement initiatives within the company. Keeps abreast of latest technical advancements, Information Technology techniques and concepts. Assist the planning process related to IT infrastructure for future company growth. Performs other related duties as assigned. Company Information: The person in this position has access to various reports and records, which are considered as being of a highly confidential and classified nature. None of this material or information may be divulged or passed on to any outside source by the employee either during or after employment with Apex Engineering Group, Inc. Benefits: We're looking for experience, entrepreneurs and enthusiasm. Apex Engineering Group believes that every employee plays an important role in our company's success and that is why we strive to provide our employees with a benefits program that rewards them for their hard work and dedication they put forth everyday. We offer a competitive salary and a comprehensive benefits package, which includes: Performance-based bonuses Health, dental, and vision insurance Life insurance 401(k) plan with employer match and profit-sharing contribution Paid parental leave Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) Paid time off Short- and long-term disability coverage Employee wellness program Hourly Base Pay Range: $26-$32 ( Actual base pay is dependent on several factors, including experience, education, licensure, job location, and internal equity.) EOE/AA Please email ******************************* with any questions. Powered by JazzHR 0okYGj492Y
    $26-32 hourly Easy Apply 21d ago
  • Information Technology Co op Bismarck Acceleration Center (Jan-Aug 2026)

    Doosan Group

    Information technology internship job in Bismarck, ND

    A close affiliate of Doosan Bobcat, Doosan Digital Innovation America, LLC (DDIA) is the primary provider of managed IT services to the world famous Bobcat Company. Beyond Bobcat, DDIA provides IT services to a wide variety of Doosan affiliates all over the world. Location: Bismarck, ND Acceleration Center Job Information You have the knowledge, now gain the experience. And why not with a global market-leading company? At Doosan Digital Innovation America, we offer a robust internship program to college students like you. Hone your creativity, critical thinking abilities, and your collaborative spirit, all while moving our company forward. Build your future on a foundation of proven success. For us innovation is key, we strive to produce an experience for students beyond other traditional internship programs. You will be referred to as a "co-op" and you will be considered a true employee. Co-op positions are an eight-month long opportunity. You don't need a lot of experience to join, just bold dreams and a strong work ethic. Give us eight months and we'll give you a path for a lifetime. This primary objective of this position is to act as the primary interface to the end user computing services that are supported by the IT Department to effect real time problem analysis and resolutions. Works directly with End User Computing Analysts and customers to provide services and help to resolve a variety of computing and network device problems. Role & Responsibility Provide support services for all end-user platforms, including desktop/laptop platforms, desktop image and standardization, security and mal-ware protection packages, desktop policies, and mobile computing/PDA standardization. Repairing PCs & peripheral equipment. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, Datacenter services, or Application development to restore service or identify and correct the problem Documents, tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction, eliminate downtime, and prevent cost overruns. Simulates or recreates user problems to resolve operating difficulties. Recomends systems modifications to reduce user problems. Job Requirement Jr. or Sr. standing seeking a Bachelor's Degree in MIS or Computer Science 3.0 or higher GPA preferred Be able to commit to Doosan Information and Communications America for the entire term of the co-op(8 months) High level of motivation and independence Strong background with Windows based software troubleshooting Windows XP+ and Windows Server 2008+ and the Microsoft Suite (Word, Excel, Access, and PowerPoint) Excellent oral and written communication skills Strong Interpersonal skills Work under pressure and prioritize and manage workload Ability to complete assigned activities as well as meet milestones Ability to multi-task technical fast A working knowledge and understanding of client computing technologies and their interworkings Ability to follow written instructions Must be knowledgeable in PC hardware and software Strong Troubleshooting Skills Experience Required: 0 >2 years Travel Required: Doosan is committed to a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call ************. Doosan Digital Innovation America, LLC is interested in every qualified candidate who is eligible to work in the United States. However, we will not provide sponsorship or support for any immigration status for this position Beware of Fraudulent Job Offers and Solicitations Any legitimate job offer will be preceded by an official selection process
    $34k-51k yearly est. 60d+ ago
  • Help Desk Tech

    Ingeus Via Alexander Mann Solutions

    Information technology internship job in Fargo, ND

    Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client base. They are a worldwide Information Technology Partner for the Olympic Games Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services. We are looking for IT support technicians that are passionate about the world of technology and want to be key individuals to help troubleshoot our clients. Job Description The IT Desktop Support Specialist's primary role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and application support. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Candidate may be required to interact with other members of the IT Team to diagnose and resolve unique problems. At times, the candidate may be asked to assist in the maintenance and testing of network, servers and/or associated equipment. Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days. Qualifications Duties and Tasks/Essential Functions: Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Gather customer's information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more. Follow standard processes and procedures; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software; Organize ideas and communicate oral messages appropriate to listeners and situations; Stay current with system information, changes and updates Skill and Knowledge Qualifications: Proper phone etiquette; Ability to speak and write clearly and accurately; Demonstrated proficiency in typing and grammar; Knowledge of relevant software computer applications and equipment; Knowledge of customer service principles and practices; Effective listening skills; Willingness to co-operate with others and work to the greater good; Multi-tasking capabilities; Minimum 12 hours of weekend working availability on a Saturday or Sunday Problem Solving, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration Other IT certification helpful but not required Additional Information Conditions: Must be able to sit for long periods of time Position requires use of headset/microphone Salary: 16.25 Required Education: High School Diploma or GED, 2-year technical degree or similar experience. Required Experience: 1 year Customer Service Location: Fargo, North Dakota JobType: Full Time Hours: Variable
    $31k-52k yearly est. 60d+ ago
  • IT Support Specialist I

    ASM Research, An Accenture Federal Services Company

    Information technology internship job in Bismarck, ND

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $20-23 hourly 16d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology internship job in Bismarck, ND

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 13h ago
  • Information Technology Co op Fargo (Jan-Aug 2026)

    Doosan Group

    Information technology internship job in West Fargo, ND

    A close affiliate of Doosan Bobcat, Doosan Digital Innovation America, LLC (DDIA) is the primary provider of managed IT services to the world famous Bobcat Company. Beyond Bobcat, DDIA provides IT services to a wide variety of Doosan affiliates all over the world. Location: West Fargo, ND Job Information You have the knowledge, now gain the experience. And why not with a global market-leading company? At Doosan Digital Innovation America, we offer a robust internship program to college students like you. Hone your creativity, critical thinking abilities, and your collaborative spirit, all while moving our company forward. Build your future on a foundation of proven success. For us innovation is key, we strive to produce an experience for students beyond other traditional internship programs. You will be referred to as a "co-op" and you will be considered a true employee. Co-op positions are an eight-month long opportunity. You don't need a lot of experience to join, just bold dreams and a strong work ethic. Give us eight months and we'll give you a path for a lifetime. This primary objective of this position is to act as the primary interface to the end user computing services that are supported by the IT Department to effect real time problem analysis and resolutions. Works directly with End User Computing Analysts and customers to provide services and help to resolve a variety of computing and network device problems. Role & Responsibility Provide support services for all end-user platforms, including desktop/laptop platforms, desktop image and standardization, security and mal-ware protection packages, desktop policies, and mobile computing/PDA standardization. Repairing PCs & peripheral equipment. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, Datacenter services, or Application development to restore service or identify and correct the problem Documents, tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction, eliminate downtime, and prevent cost overruns. Simulates or recreates user problems to resolve operating difficulties. Recomends systems modifications to reduce user problems. Job Requirement Jr. or Sr. standing seeking a Bachelor's Degree in MIS or Computer Science 3.0 or higher GPA preferred Be able to commit to Doosan Information and Communications America for the entire term of the co-op(8 months) High level of motivation and independence Strong background with Windows based software troubleshooting Windows XP+ and Windows Server 2008+ and the Microsoft Suite (Word, Excel, Access, and PowerPoint) Excellent oral and written communication skills Strong Interpersonal skills Work under pressure and prioritize and manage workload Ability to complete assigned activities as well as meet milestones Ability to multi-task technical fast A working knowledge and understanding of client computing technologies and their interworkings Ability to follow written instructions Must be knowledgeable in PC hardware and software Strong Troubleshooting Skills Experience Required: 0 >2 years Travel Required: Doosan is committed to a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call ************. Doosan Digital Innovation America, LLC is interested in every qualified candidate who is eligible to work in the United States. However, we will not provide sponsorship or support for any immigration status for this position Beware of Fraudulent Job Offers and Solicitations Any legitimate job offer will be preceded by an official selection process
    $34k-51k yearly est. 60d+ ago

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