Information technology manager jobs in Burlington, NC

Carpigiani is seeking a dedicated and experienced Director of Chain Solutions. The candidate for this position must be goal oriented and have the ability to competently manage multiple tasks in a continuously changing environment with minimal supervision. Relationship driven with strong communication skills is a must. A solid working relationship with (and the respect of) our customers and internal team members is essential. This is an individual contributor position. This role is responsible for both acquiring new accounts and managing existing relationships to ensure long-term success. The ideal candidate is a results-driven sales leader with deep knowledge of the foodservice equipment industry, culinary or food science experience, and a proven ability to deliver growth through strategic account planning and execution. Last, but not least, a passion for excellence is expected. The Director of Chain Solutions will lead the development, management, and growth of strategic foodservice chain accounts (100+ locations). Role and Responsibilities Strategic Account Leadership Serve as the primary relationship owner for both new and existing foodservice chain accounts. Ensure alignment with customer priorities and their long-term business objectives. Negotiate contracts, pricing, and program agreements that drive mutual value. Maintain and grow relationships post-acquisition to ensure retention and satisfaction. Ensure compliance with contractual obligations and industry regulations. Identify and mitigate risks associated with account operations and service delivery. Sales and Revenue Growth Achieve sales targets through effective customer engagement, forecasting, and cross-functional collaboration. Identify opportunities for product expansion, menu innovation, and operational improvements. Partner with client departments, including marketing, R&D, service, and supply chain, to deliver customized solutions. Define and monitor key performance indicators (KPIs) for account growth, retention, and customer satisfaction. Regularly report performance metrics to leadership. Contribute to annual budgeting and forecasting processes for the Sales department, ensuring alignment with revenue goals and cost management strategies Market and Industry Insights Stay current on foodservice industry trends, competitive landscape, and customer dynamics. Provide insights and recommendations to company senior leadership to shape overall sales strategy. Utilize CRM and analytics platforms to manage account pipelines, track engagement, and identify Internal Collaboration and Leadership Collaborate across departments to ensure seamless execution of client programs. Mentor junior team members and contribute to a culture of excellence. Other Duties Perform other duties as assigned Skills/Abilities/Preferred Attributes Strong relationship-building skills with senior-level customer contacts. Ability to lead cross-functional initiatives and influence stakeholders. Exceptional written and verbal communication skills. Highly organized with strong time-management and prioritization skills. Self-motivated and adaptable in a fast-paced, entrepreneurial environment. Comfortable managing multiple tasks with minimal supervision. Ability to travel a minimum of 50%, but up to 75%, dependent on business needs. Experience presenting equipment, operations, and procurement teams. Team-oriented mindset with strong problem-solving capabilities. Strong command of Microsoft Office Suite, with emphasis on Excel for business analytics and reporting. Educational / Experience Requirements Bachelor's degree in business, marketing, or related field; culinary or food science experience preferred. 10+ years of experience in the foodservice equipment industry, with at least 5 years' experience working with foodservice chain accounts. Job type: Full Time, Exempt Job Category: Sales Travel Required: 50-75% BENEFITS: Employer sponsored benefits: Employee group term life insurance and AD&D Short -term and long-term disability Company HSA contribution for HDHP Employee assistance program Financial wellness services Travel assistance Annual discretionary 401k bonus 10 paid holidays Paid time off Annual PPE reimbursement program Voluntary benefit offerings: Medical insurance (PPO and HDHP with HSA) Prescription benefits Dental insurance Vision benefits Medical and dependent care flexible spending accounts Additional voluntary life insurance and AD&D, including dependent coverage Supplemental plans (Critical illness, accident insurance, hospital indemnity) Group legal coverage and identity theft protection 401k program with a company match Submissions from third-party recruiters or employment agencies will not be accepted. All candidates must apply directly. Incorporated in 1946, Carpigiani quickly established itself as the market leader in the production of machines for gourmet gelato, better known as Italian-style ice cream. Since 1989, Carpigiani has been part of the Milan-based Ali Group, one of the world's largest manufacturers and suppliers of equipment for the foodservice industry. Today Carpigiani is the global leader in the production of equipment for fresh ice cream, pastry and much more. Over the years the company has also continued to consolidate its position as the leading manufacturer of equipment for soft serve, frozen yogurt, shakes, slush, and whipped cream. Carpigiani is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit *************** We are seeking a strategic and results-driven Vice President of IT Business Systems and Strategy to lead the transformation and management of our enterprise-wide contact center and communications infrastructure. This executive will oversee a multi-platform environment-including Cisco WebEx Contact Center, NICE CXone, or similar platform and integrated technologies such as Workforce Management (WFM), SMS, fax, and Salesforce CTI/Service Cloud Voice-to deliver scalable, secure, and omnichannel communication capabilities. This role is critical to modernizing our communications ecosystem to support high-volume, multi-client patient support programs, ensuring exceptional customer experience, operational efficiency, and compliance with healthcare regulations. Responsibilities: Define and execute the vision for enterprise communication services, ensuring alignment with business goals and private equity value creation. Lead transformation initiatives across contact center operations, leveraging and optimizing CCaaS platforms (WebEx Contact Center, NICE CXone, and supporting technologies like WFM, SMS, and fax) to enhance agility, scalability, and customer satisfaction. Develop and implement change management plans for platform transitions, process redesigns, and workforce enablement, including readiness assessments, training, and phased rollouts. Drive the evolution to cloud-native, omnichannel communication platforms (voice, chat, SMS, email, social), ensuring seamless integration with Salesforce-based HUB applications and custom solutions for optimized agent workflows and customer engagement. Champion continuous improvement, automation, and innovation across communication services by monitoring KPIs, SLAs, and operational metrics. Partner with IT, Customer Experience, Operations, and Compliance to provide cohesive infrastructure, service delivery, and stakeholder alignment during major change initiatives. Establish governance frameworks to manage change-related risks, dependencies, compliance impacts, and ensure adherence to HIPAA, ISO 27001, and other regulatory and security standards. Build, lead, and support high-performing teams across platform operations and business enablement. Manage vendor relationships, negotiate contracts, and ensure cost-effective, high-quality service delivery. Requirements: Education: Bachelor's degree in Information Technology, Business, or a related field required; Master's degree preferred. Formal training or certification in change management methodologies (e.g., Prosci, ADKAR, Kotter) is a plus. Leadership & Experience: Over 10 years of progressive leadership in communication technology or contact center management, with proven success overseeing multi-client, large-scale call center operations and leading transformation and modernization of enterprise communication systems. Experience driving results in private equity-owned, customer-focused, and/or regulated industries. Technical & Business Skills: Demonstrated expertise with Salesforce, WebEx Contact Center, NICE CXone (or other NICE platforms), WFM, SMS, fax tools, and a deep understanding of cloud-based contact center architecture and CCaaS ecosystems. Strong technical and business acumen, including budget management, vendor negotiations, and managing platform transitions or large-scale implementations. Compliance & Governance: Familiarity with compliance frameworks such as HIPAA and ISO 27001, and experience ensuring adherence to regulatory and security standards in communications environments. Collaboration & Communication: Excellent communication and cross-functional collaboration skills. Strategic thinker with a hands-on leadership style, capable of building and leading high-performing teams across geographically dispersed locations and high-volume operations. Change & Transformation: Proven ability to manage large-scale CCaaS deployments, platform transitions, and drive agile delivery and scaled transformation approaches in contact center environments. Physical Demands & Work Environment While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We're committed to supporting the well-being and success of our team members. As part of our organization, you can expect: Competitive compensation and 401(k) with company match Comprehensive health, dental, and vision insurance Paid time off and paid holidays Wellness programs and resources to support your physical and mental health Learning and development opportunities to support your career growth Opportunities for advancement with a company that supports personal and professional growth A challenging, stimulating work environment that encourages new ideas Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace A mission-driven, inclusive culture where your work makes a meaningful impact Our Commitment to Equal Opportunity Valeris is an Equal Opportunity Employer committed to fostering a diverse, inclusive, fair, and equitable workplace. Furthermore, we believe in the importance of partnering with diverse suppliers and vendors that share these values. At Valeris, an employee is celebrated for his or her contributions and dedication to supporting the needs of our clients and their patients. We recognize the struggle for access, affordability, and adherence to therapy is real; our employees play a vital role in the successful completion of that journey. We approach our customers' challenges with empathetic hearts, which organically fuels our internal culture of caring. Valeris' leadership team works tirelessly to provide an environment that is free of discrimination and bias. We firmly believe collaboration among team members with varied pasts and perspectives generates more incisive and deeper insights that better serve our employees and our communities

**Hybrid- Durham, NC** Must be local to the Durham area and can work Hybrid schedule Duration: 12+ month contract with possible extensions Rate: $50-$55 hourly W2 Our industry leading client is looking for an IT Project Manager that will have a strong ability to create order and processes for the growing technology group. Additionally responsible for managing a PMO backlog, coordination, and communications regarding new processes and procedures for the Technology leadership and development teams. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Responsibilities: Addressing a backlog of issues to ensure our Technology operations function efficiently. Overseeing the Hiring and Headcount process to provide transparency into the lifecycle of our Technology hiring practices. Managing the PMO backlog, coordinating, and communicating new processes and procedures to our Technology leadership and development teams. Qualifications: At least 6 years of business experience. A proven track record in problem solving and critical thinking where you provided analysis, a plan, and measured progress against the goals. Strong organizational skills with attention to detail Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) Financial Services experience strongly preferred Build trust and key working relationships within a matrixed organization. Strong communication and collaboration skills Ability to manage a range of tasks, prioritize work independently, and meet deadlines Comfortable in a fast-paced, ambiguous environment. Experience with MS Word, Excel, PowerPoint, and Jira A technical aptitude is nice to have Local to the Durham area and can work a hybrid schedule Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available and that may result in pay outside of the range provided. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************. JN -122025-104585

External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the . Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Summary Manages and oversees all operations of the Library Service Desk including circulation, reserves, and interlibrary loan. Ensures excellent service to patrons and optimal access to information resources. Manages the public face of the library and coordinates outreach activities. Hires, trains, supervises, and schedules library student employees. Oversees library facilities and spaces. Essential Functions: Service Desk Operations Manages and oversees all service desk operations. Monitors, proposes, and enforces loan policies and procedures. Assists patrons in locating, accessing, and using resources in all formats including print, audiovisual, microform and online. Manages patron privileges. Maintains and ensures confidentiality of patron records. Oversees and participates in maintaining patron records including serving as liaison to Registrar's Office. Authorizes library privileges for non-university patrons. Coordinates patron billing functions. Manages the process for communicating with users about overdue and lost materials Serves as liaison to other university departments, Z. Smith Reynolds Library, and Carpenter Medical School Library for circulation-related issues. Serves as the public face of the library including responsibility for the library after hours and hearing and addressing patron concerns and complaints. Maintains positive customer service. Coordinates gathering and compilation of Service Desk statistics; analyzes and reports data. Performs administrative functions for department. Student Management Hires, trains, and supervises Service Desk and Collection Services student workers. Sets Service Desk schedule and coordinates coverage of hours with student employees. Tracks and allocates tasks and assignments for student staff. Resource Management Performs interlibrary loan (ILL) tasks, including ILL statistics, associated with borrowing and lending library materials from other libraries throughout the country for faculty, students and the Law Journal's staffs. Manages library reserves. Maintains organization and accessibility of study aid and reserve collections. Assists with collection maintenance as needed. Library Facilities Serves as liaison between Library and Law School personnel regarding use of library facility. Monitors library building-related issues and operations of public equipment including printers/copiers and assists patrons in using equipment, enforces policies and procedures for using library spaces. Monitors facilities services and submits work requests. Maintain supplies for the Service Desk and the Reference Department. Other Participates in developing and managing library projects and events. Participates in team and library meetings and activities. Cross-trains to provide support for temporary vacancies in other library departments, especially Reference Desk activities. Participates in outreach, marketing, assessment, and other library initiatives. Serves on library and University committees. Demonstrates commitment to continual development and participates in professional associations as appropriate. Required Education, Knowledge, Skills, Abilities: Bachelor's degree plus three years of library work experience requiring relevant skills and abilities. An equivalent combination of education and experience may be accepted. The following are also required: Strong commitment to supporting the academic and research needs of students and faculty. Excellent customer service, communication, organizational, and supervisory skills. Ability to work independently as well as cooperatively within a team environment and across library departments. Preferred Education, Knowledge, Skills, Abilities: Experience in legal environment or knowledge of legal terminology. Broad understanding of library operations. Experience working with library systems. Familiarity with OCLC. High level of accuracy and attention to detail. Strong critical analysis skills. Proficiency in computer skills across multiple operating systems, Microsoft Office applications and Internet applications. Ability to learn new software applications and adapt quickly to changing technologies. Flexibility in dealing with rush periods of service and changing procedures. Ability to work for extended periods at a computer workstation. Ability to work occasional flexible schedule as needed. Ability to remain calm in stressful and emergency situations. Accountabilities: Manages library student assistants. Additional Job Description Disclaimer: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment. The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact ask ********** . Time Type Requirement Full time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact Ask********** or **************.

Job Description Founded in 2003, Infracore takes a high-touch approach to providing end-to-end IT infrastructure support, systems management, network design and security, desktop support, and strategic decision guidance for mid-size, technology-centric companies. We believe in fostering an employee-centered culture through collaboration and providing opportunities, training, and resources for employees to become their most successful self. We stand for each other's success with core values based on Integrity, Commitment, and Trust. We are looking for a team leader who is: A supportive leader with the ability to inspire and cultivate others by providing mentorship and fiercely guiding their team to success. A master problem solver who takes the initiative to come up with new ideas and solutions. Not afraid to ask for help and seek different perspectives to achieve the best outcome. The ultimate team player who enjoys building effective relationships with clients and team members, encourages sharing ideas and solutions, and stands for the overall team's success. A strategic business partner who stays up to date with current and future solutions across all streams, isn't afraid to try new things, keeps cool under pressure, and asks questions to learn. A key role in helping teams and businesses scale while striving for excellence. Role overview: We are looking for an well-rounded hands-on IT Manager to lead as a trusted IT advisor and technology strategist to proactively manage the IT infrastructure of an enterprise client environment. This person will manage a team of IT professionals to ensure exceptional service is delivered to our client and create opportunities to stand for the team's overall success. Key responsibilities: Building trusting relationships Understands and adapts to Infracore's mission, core values, and guiding principles. Learns Infracore's client base, business model, products and services in detail. Starts building close relationship with VP of Technology Operations and IT Team Attends all-hands meeting, leadership development meetings, tech talks, and 1:1 meetings with direct reports and VP of Technology Operations. Establish relationship with recruiting team to learn and understand interviewing/recruiting process. Technology Strategist In partnership with VP of Technology Operations and client executives, review/update client's technology roadmap and IT budget for the next 12-24 months and allocate the appropriate resources and expenses to different areas while keeping in mind initiatives the client wants to achieve and providing insight and guidance on how to achieve those from an IT perspective. Perform a deep dive of the client's entire technology stack to gain strong familiarity with the systems. Review all technology vendor contracts in detail and work with VP of Technology Operations to compare pricing to benchmarks and negotiate contracts. Audit monitoring system to ensure all critical infrastructure is monitored and appropriate people alerted when systems go down. Conducts steering committee meetings with client's key executives to maintain congruency and buy-in regarding active and upcoming projects and initiatives. Managing team of people delivering service to the client Complete assessment of the strengths and weaknesses of IT team members and develop a growth plan for each team member. Proactively communicates and manages expectations of team and self to ensure transparency. Manages team capacity and the promises made by the department to the client. Managing all Infrastructure Takes ownership and manage client's IT department and IT infrastructure, including but not limited to MS365, Windows Server, Active Directory, networking, IaaS platforms (Azure, AWS), service desk and any cyber security programs. Architect, deploy and manage Enterprise server, storage, network, data backup, endpoint management, mobile device management and monitoring solutions using a cloud-first approach. Completes IT Manager technical onboarding lab and leadership training orientation. Actively participate in Infracore-led efforts to audit and standardize systems (for example, to CIS standards). Champion best practices for cybersecurity and infrastructure management, including high availability and multi-factor authentication. Act as an escalation point for IT technical issues - step in, troubleshoot and engage vendors with confidence and a creative problem-solving mindset. Identify and flag any major risks found for VP of Technology Operations and client follow-up. Review and get familiar with any preventative maintenance schedule (daily, weekly, monthly, quarterly, annual tasks). If none are present, (new client) work with VP of Technology Operations to establish a “DWMQ” schedule. Perform initial assessment of service desk quality and begin to understand what drives ticket volume and where time is spent. Ensure Infracore's service delivery/ticketing standards are being upheld by holding regular ticketing review meetings with IT team. Ensure backup systems can reliably recover all client data within timeframes agreed upon by client by completing a backup audit and report at least twice a year. Requirements High school diploma or general education degree (GED); or equivalent combination of education, certifications and experience 2+ years of related work experience managing IT teams of 2+ Experience with creating or contributing to build budgets and roadmaps Current hands-on experience in managing Microsoft 365 ecosystem including Exchange Online, Teams, SharePoint and OneDrive, with solid understanding of security measures and ability to architect best practices and policy Working knowledge with Windows Server Hands on experience working with MacOS devices Current hands-on experience with Active Directory, Exchange, SAN, VMware/Hyper V, SharePoint, RAID Experience applying cybersecurity measures, such as multi-factor authentication, single sign-on (SSO), Microsoft Intune, Azure Active Directory, and other RMM and automation tools, SSL certificates, encryption & public key infrastructure (PKI) Current hands-on experience managing IT infrastructures and understanding of IaaS Cloud solutions; AWS or Microsoft Azure Strong knowledge and understanding of DNS, networking (TCP/IP) and routing Demonstrated ability to take terminology and concepts of technology and translate that into applied technology solutions in everyday scenarios with professionalism and poise Basic knowledge of PowerShell Benefits Work-Life Balance Certification path and reimbursement Leadership coaching & professional development Medical, Dental, Vision Employer paid Life & Long-Term Disability Insurance 401(k) Matching Cell phone reimbursement Employee Assistance Program Employee led technical training

pathway RP excels in matching the most qualified candidates with the most competitive positions available. We pride ourselves on not just putting bodies in seats, rather matching professionals to their careers. We are headquartered in the Raleigh / Durham, NC area. However, as a recruiting agency we service companies and candidates across the United States. We are your best source for professional, value driven recruitment services. Job Description We are looking for a highly driven, adaptable, results oriented, technical leader to join our team as a hands-on manager of Development and IT Operations team for our client. Successful candidates will have experience running Windows-based and Linux-based environments and managing production infrastructure using configuration management tools such as Puppet, Chef, Jenkins, Ansible, etc. The ideal candidate has demonstrated the ability to successfully and cost effectively manage cloud-based infrastructure (AWS) for a growing organization. In this role, you will manage an Engineering team building a high performance, high availability, stable, scalable and secure mobile and cloud based computing system that serves Global Fortune 500 customers and nearly 1B mobile devices. Key Responsibilities Manage a team of passionate DevOps engineers while remaining very hands-on. Orchestrate the provisioning, load balancing, dynamic configuration, monitoring and spend optimization of servers in the AWS cloud. Be the subject matter expert on DevOps technologies. Define, implement, and maintain information security best practices. Manage development of internal engineering productivity tools. Responsible for development and operation of continuous integration and deployment pipeline. Set up and tune monitoring to effectively detect/predict/prevent issues. Define long term operations strategy leveraging cutting edge technologies. Work in an Agile and Kanban environment with multiple product organizations. Develop CI/CD pipeline and automate all aspects of the SDLC Strive to achieve the highest levels of system availability, performance, and security. Build an operational team that meets current and future demands and needs Backup management, license management, hardware/software purchasing Manage virtual machines and administer servers running in private and public clouds Key player in configuration management, provisioning and orchestration Use tools to monitor and diagnose website performance and application performance management Provide on-call technical support, be able to work nights and/or weekends as needed Assess need for any system reconfigurations (minor or significant) and execute them if required Lead the assurance of network connectivity, perform network and security audits as well as system backups Automate pipelines and environments, build resilient systems and create repeatable processes. Communicate status, risks with resolution plan, upcoming milestones and recent releases to cross functional teams. Ensure that service level commitments are achieved Required Experience Configuration management, provisioning and orchestration preferably with technologies like Chef, Puppet, Ansible, Docker, etc Provisioning, administration and management of cloud-based resources Relational databases, including MySQL and/or PostgreSQL Working in rapidly scaling start-up environments IT operations framework ITIL Experience with compliance controls such as PCI and SOX Qualifications Requirements Bachelors Degree in computer science 5+ years of experience with DevOps engineering with 2+ years in a leadership role Solid background with highly scalable distributed systems Strong background with AWS cloud technologies (EC2, RDS, CloudWatch, etc) Scripting and interpreted languages, such as Bash, PowerShell, Python, Ruby, etc Experience with microservice and container based application architectures. Experience managing MySQL and Redshift Passion for automation using tools such as Chef, Puppet, Ansible, etc Experience working in a production environment, preferably with a SaaS company Experience with Linux and open source technologies Strong interpersonal and oral communication skills Ability to conduct research into software issues and products as required Ability to present ideas and solutions in user-friendly language Highly self-motivated and directed with a keen attention to detail Ability to effectively prioritize and execute tasks in a high-pressure, fast paced, global environment Strong customer service orientation Experience working in a team-oriented, collaborative environment Strong history of building productive and successful Dev/IT teams and developing talent Additional Information Equal Employment Opportunity Our client is proud to be an equal opportunity/affirmative action employer. They are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. It is their policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.

Company

Job DescriptionDescription: We are seeking an experienced IT Manager - Warehouse IT Systems to oversee and support all aspects of IT infrastructure and operations within our high-volume distribution center. This role is vital to ensuring reliable performance of warehouse technologies including networking, automation systems, robotics, and full integration with Warehouse Management Systems. The ideal candidate will have a strong background in metrics-driven analysis, systems optimization, cross-functional team collaboration, and hands-on technical support. Key Responsibilities: • Lead and manage day-to-day IT operations for warehouse systems and infrastructure. • Provide application and help-desk support across a wide range of software and business systems. • Administer servers, desktops, printers, wireless devices, phones, and related hardware/software systems. • Collaborate with operations teams to identify system enhancement opportunities. • Monitor system performance metrics and use data to drive optimization. • Oversee updates, configuration, and maintenance of warehouse technologies. • Troubleshoot technical issues and escalate to vendors when necessary. • Ensure uptime and reliability of all critical warehouse IT systems. • Maintain compliance with IT security, cybersecurity, and data governance protocols. • Lead or support WMS-related projects, system upgrades, and rollouts. • Perform system monitoring, log analysis, and verify backup processes. • Research and recommend new technologies and infrastructure improvements. • Evaluate and maintain data security measures; respond to and investigate security incidents. • Analyze business processes and assist with developing/improving SOPs. • Perform other duties as assigned by Administration. Qualifications: • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. • 8+ years of IT systems management experience in a distribution or warehouse environment. • Hands-on experience with warehouse automation and robotics. • Proven ability to work collaboratively with operations and cross-functional teams. • Strong communication, leadership, and vendor management capabilities. • Metrics-driven with solid analytical and decision-making skills. Required Skills & Competencies: Technical Expertise • Strong knowledge of enterprise IT systems and infrastructure. • Proficient with Active Directory, Group Policy, DNS, DHCP. • Skilled in VMware platforms and virtual infrastructure management. • Zebra printers, wireless scanners and barcode scanner support experience. • Solid experience in supporting WMS, WES, and MHS is required • Advanced knowledge in Wi-Fi network configuration and troubleshooting. Core Competencies • Adaptability & Stress Management: Effective under pressure in dynamic environments. • Network Security & Compliance: Deep understanding of security protocols and regulatory compliance. • Preventive Maintenance: Proactive maintenance approach to minimize downtime. • Analytical & Strategic Thinking: Ability to interpret data and make strategic decisions. • Communication & Presentation: Clear communicator with strong documentation and presentation skills. • Problem Solving: Skilled in diagnosing complex issues and delivering sustainable solutions. Requirements:

We are seeking an experienced IT Manager - Warehouse IT Systems to oversee and support all aspects of IT infrastructure and operations within our high-volume distribution center. This role is vital to ensuring reliable performance of warehouse technologies including networking, automation systems, robotics, and full integration with Warehouse Management Systems. The ideal candidate will have a strong background in metrics-driven analysis, systems optimization, cross-functional team collaboration, and hands-on technical support. Key Responsibilities: • Lead and manage day-to-day IT operations for warehouse systems and infrastructure. • Provide application and help-desk support across a wide range of software and business systems. • Administer servers, desktops, printers, wireless devices, phones, and related hardware/software systems. • Collaborate with operations teams to identify system enhancement opportunities. • Monitor system performance metrics and use data to drive optimization. • Oversee updates, configuration, and maintenance of warehouse technologies. • Troubleshoot technical issues and escalate to vendors when necessary. • Ensure uptime and reliability of all critical warehouse IT systems. • Maintain compliance with IT security, cybersecurity, and data governance protocols. • Lead or support WMS-related projects, system upgrades, and rollouts. • Perform system monitoring, log analysis, and verify backup processes. • Research and recommend new technologies and infrastructure improvements. • Evaluate and maintain data security measures; respond to and investigate security incidents. • Analyze business processes and assist with developing/improving SOPs. • Perform other duties as assigned by Administration. Qualifications: • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. • 8+ years of IT systems management experience in a distribution or warehouse environment. • Hands-on experience with warehouse automation and robotics. • Proven ability to work collaboratively with operations and cross-functional teams. • Strong communication, leadership, and vendor management capabilities. • Metrics-driven with solid analytical and decision-making skills. Required Skills & Competencies: Technical Expertise • Strong knowledge of enterprise IT systems and infrastructure. • Proficient with Active Directory, Group Policy, DNS, DHCP. • Skilled in VMware platforms and virtual infrastructure management. • Zebra printers, wireless scanners and barcode scanner support experience. • Solid experience in supporting WMS, WES, and MHS is required • Advanced knowledge in Wi-Fi network configuration and troubleshooting. Core Competencies • Adaptability & Stress Management: Effective under pressure in dynamic environments. • Network Security & Compliance: Deep understanding of security protocols and regulatory compliance. • Preventive Maintenance: Proactive maintenance approach to minimize downtime. • Analytical & Strategic Thinking: Ability to interpret data and make strategic decisions. • Communication & Presentation: Clear communicator with strong documentation and presentation skills. • Problem Solving: Skilled in diagnosing complex issues and delivering sustainable solutions.

The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service . We're looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day . We value teamwork and celebrate our successes as a team and will value your contribution! Added Benefits for choosing The Fresh Market Team: Team member discount up to 40% Health, Dental & Vision insurance available for individual, spouse, partner, and family. 401K contribution and match for part-time and full-time team members. Personal time off and additional time off purchase plans available And much more! About the Position: The Director of IT Infrastructure is responsible for the strategic leadership, planning, and operational management of the organization's core technology infrastructure. This role oversees the teams and managers responsible for IT operations, network engineering, system engineering, and the administration of critical infrastructure services. The Director ensures that all infrastructure services are secure, reliable, scalable, and aligned with business objectives. This position collaborates with executive leadership, business stakeholders, and cross-functional IT teams to deliver high-quality infrastructure solutions and continuous improvement initiatives. This role will lead a team and report to the Chief Information Officer. What You'll Do: Strategic Leadership & Governance Develop and execute the IT infrastructure strategy, ensuring alignment with organizational goals and digital transformation initiatives. Oversee the planning, implementation, and lifecycle management of all infrastructure platforms, including data centers, cloud environments, networking, and core IT services. Establish and enforce governance, standards, and best practices for infrastructure operations, security, and service delivery. Lead risk management, business continuity, and disaster recovery planning for all infrastructure domains. Team & People Management Directly manage and mentor the IT Operations Manager, Network Engineering Manager, System Engineering Manager, and their respective teams. Foster a culture of collaboration, innovation, and continuous improvement across all infrastructure teams. Oversee talent development, performance management, and succession planning for all direct reports. Financial & Vendor Management Oversee the development and management of the IT infrastructure budget, ensuring efficient allocation of resources and cost optimization across all infrastructure domains. Lead the administration, and renewal of contracts for infrastructure services, hardware, software, and cloud providers, ensuring compliance with organizational policies and regulatory requirements. Establish and maintain strategic relationships with key vendors and service providers, driving performance, innovation, and value through effective partnership and regular evaluation of vendor deliverables. Operational Excellence Ensure the reliable operation, monitoring, and support of all infrastructure services, including computing platforms, system administration, networking, storage, backup, and cloud environments. Oversee the implementation and management of security controls, vulnerability management, and compliance with regulatory requirements. Drive the adoption of automation, monitoring, and performance optimization tools across all infrastructure domains. Project & Service Delivery Lead the delivery of infrastructure projects, upgrades, and integrations, ensuring they are completed on time, within budget, and to defined quality standards. Collaborate with business units and IT leadership to prioritize initiatives and allocate resources effectively. Ensure effective incident, problem, and change management processes are in place. Stakeholder Engagement & Communication Act as the primary liaison between infrastructure teams and executive leadership, business stakeholders, and external partners. Regularly communicate infrastructure status, risks, and key metrics to senior leadership. Represent the IT infrastructure function in strategic planning and governance forums. Scope of Oversight The Director of IT Infrastructure will have direct responsibility for the following teams and domains: IT Operations: Server hardware, virtualization, Active Directory, Exchange, Citrix, backup, patch management, and support for corporate and store networks. Network Engineering: Network design, SD-WAN, firewalls, DNS, public certificates, wireless, PCI networks, cloud networking, and network security. System Engineering: Data center and cloud infrastructure, virtualization, operational and network security, capacity planning, and hybrid cloud integration. Qualifications: At a minimum, you will need: Bachelor's degree in Information Technology, Computer Science, or related field. 10+ years of progressive IT experience, with at least 5 years in a leadership role managing infrastructure teams and services. Proven experience overseeing IT operations, network engineering, system engineering, and cloud/hybrid infrastructure environments. Strong knowledge of infrastructure technologies: virtualization, networking, cloud platforms, security, storage, and backup. Demonstrated ability to lead and develop high-performing teams and manage multiple complex projects. Excellent communication, stakeholder management, and problem-solving skills. Strong understanding of ITIL, agile methodologies, and infrastructure best practices. Preferred Qualifications: Advanced degree or certifications (e.g., ITIL, PMP, CISSP, CCNP, Azure/AWS certifications). Experience in regulated environments (e.g., PCI, SOX). Experience with automation, orchestration, and infrastructure-as-code REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training. We are proud to be an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law. The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs. #LI-CL1 #LI-HYBRID

The Service Desk Manager oversees all aspects of nine service desks across campus which serve approximately 9,000 students. This includes the distribution and collection of residential room keys, providing access to enhancements, and serving as a general resource for residents and building guests. The Service Desk Manager serves on Carolina Housing's Operation Team and coordinates with Administrative Services, Residential Education and Housing Facilities to ensure smooth desk operations throughout the year including summer and peak times such as the opening and closing of residence halls. This position will require occasional evening and weekend hours. The Service Desk Manager is responsible for the recruitment, training, supervision, and scheduling of around ninety student desk staff. This position reports to the Associate Director of Operational and Strategic Initiatives. Required Qualifications, Competencies, And Experience * Ability to establish and maintain effective working relationships. * Strong verbal and written communication skills. * Demonstrated ability to learn new software systems quickly. * Prior customer service experience. * Prior experience supervising college student staff. * Ability to problem solve, critically think and analyze complex issues while effectively planning and organizing work Preferred Qualifications, Competencies, And Experience * Experience working in college housing. * Experience working with StarRez Housing Software. * Experience working with ErezLife Housing Software. * Demonstrated understanding and knowledge of Student Development Theory and ability to foster positive working environment for students. Work Schedule M-F 9am-5pm; (Some weekend and week nights not exceeding 40 hours in one week)

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Director, Data Center Services Center of Excellence Data Center COE Service Site Manager At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. Your role and responsibilities In this role, you will have the opportunity to lead FWT, installation, commissioning, testing, and handover activities on-site, acting as the single point of contact for the customer. Each day, you will manage on-site presence throughout the project, ensuring coordination and smooth execution of all work activities. You will also showcase your expertise by planning, scheduling, and coordinating service resources based on guidelines. The work model for the role is remote (#LI-Remote) You will be mainly accountable for: • Plans project on-site activities with Project Manager including necessary local resources, equipment and milestones. • Coordinates agreement between customer and external resources on construction targets, health and safety requirements, site organization and policy. • Responsible, from receiving the assigned site area from the customer or Project Manager to handing over to the end customer on completion day, for coordinating all on-site activities to ensure the successful execution of start-up, construction, erection, testing and commissioning activities in alignment with contract specifications, quality standards, schedule, and safety requirements. • Serves as a project representative by building and maintaining effective relationships with customers as well as other local organizations such as authorities, banks, and suppliers to ensure their active support of field activities. • Ensures detailed and up-to-date construction Health & Safety (H&S) plan is in place in respect of each work package, compliant with the ABB H&S plan. • Ensures all on-site resources are properly trained on company health, safety and environment policy and proactively promotes health and safety considerations to project partners throughout the project. • Empowered to suspend any activities on site (be it by ABB personnel or by subcontractors) in case of HSE violation and, if a situation arises, takes the necessary steps to ensure that ABB employees and other persons who may be present are not put at risk. • Ensures correct handling, storage and installation of ABB-delivered equipment, coordinating on-site storage as well as shipment logistics to secure timely site delivery of equipment and material. • Manages the sub-contractors on site hired by ABB to ensure necessary quality and progress achieved to meet delivery date and agreed standards. • Controls project cost for the project site work, monitors actual spend against forecasts, and estimates final cost for the same. Manages the petty cash and has delegated authority for local purchasing within agreed limits. • Ensures all documentation is modified and updated as necessary, the document handling system is maintained, and latest revisions are used for the construction work on site. • Ensures (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed. • Guides, motivates and develops direct and indirect reports within HR policies. Coordinates local accommodation, site facilities, office equipment, etc. Qualifications for the role • BS Engineering, BS Management required. • 5+ Years Field service project experience with an electrical OEM, experience leading long term field assignments, and field quality assurance delivery focusing on procedures and implementation. • Ability to travel 80-100% of the time within North America and ability to be away from home for extended periods. • Strong understanding of site commissioning and oversight of engineered solutions including IEC61850 projects. • Ability to develop and implement test, start-up, and commissioning plans with third party Cx agents. • Experience leading start-up teams responsible for ABB and GE LV and MV electrical equipment, relays, and PRN networks preferred. • Experience leading multidisciplinary site teams of electrical field engineers and technicians as well as third party contractors preferred. • Candidates must already have a work authorization that would permit them to work for ABB in the US. More about us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Apply today for your next career step within ABB and visit *********** to learn about the impact of our solutions across the globe. #MyABBStory ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $98,700 and $157,920 annually and is eligible for a short-term incentive plan/annual bonus. my BenefitsABB.com We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.

The application window is expected to close on: December 19th, 2025 NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. **Salesforce Technical Program Manager** **Meet the Team** We are Cisco's Connected Engineering & Transformation Office (CETO), a team of technical specialists and innovative engineers who support the Sales, Customer Experience, Marketing, and Support functions across Cisco. **Your Impact** As a Technical Program Manager, the role encompasses coordinating project lifecycles and release schedules, while ensuring Agile/Scrum practices are meticulously followed. This includes facilitating various planning sessions, daily stand-ups, and retrospectives, as well as leading risks and resolving conflicts as a Scrum of Scrums leader. The position also involves optimizing team efficiency by supervising and improving velocity metrics, aiding in DevOps release planning, and handling issues and project tracking through Jira. Critical to the role is removing any impediments to progress and acting as the process custodian, balancing the team's workflow with the demands of key project stakeholders such as TPMs, BA/POs, and Technical Leads. **Minimum Qualifications** * 5 plus years' experience in leading Software development/test projects as scrum master or technical project/program manager * 5 plus years' experience as technical project/program manager delivering [1] salesforce.com or GTM projects * Experience in Jira administration & management * Experience with Agile development methodologies * Certified Scrum Master (CSM) or Project Management-Professional (PMP) **Preferred Qualifications** * Proven understanding of SAFe Agile, Scrum theory, practices, rules and tools, familiarity with highly effective teams' concepts * Knowledge of the full SDLC, including methodologies, experience in business process analysis * Experience with test planning and methodologies * Ability to handle numerous tasks at the same time, prioritize them and handle time optimally * Salesforce.com certifications would be an asset **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $138,000.00 to $176,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $165,600.00 - $243,200.00 Non-Metro New York state & Washington state: $147,700.00 - $215,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Labcorp is hiring an Executive Director, IT Quality and Compliance. This is a strategic leadership role responsible for driving enterprise-wide IT compliance, governance, and quality assurance across the Diagnostics and BLS business units. This role ensures IT systems and processes meet global regulatory requirements and internal standards, while fostering a culture of continuous improvement, risk awareness, and operational excellence. This hybrid position offers a balanced schedule of a minimum of three in-office days at an assigned location to be either Burlington or Durham, NC, supporting both collaboration and flexibility. Key Responsibilities: Lead the development and execution of IT quality and compliance strategies aligned with enterprise risk and regulatory requirements. Oversee IT governance, risk assessments, and internal controls to ensure compliance with GxP, SOX, GDPR, and related regulations. Manage computer system validation activities, including initial validation, change control, and periodic reviews. Support internal and external audits, regulatory inspections, and RFI responses across global regions. Maintain and enhance the IT Quality Management System (QMS), including controlled documents such as policies, SOPs, work instructions, and templates. Govern the IT training process, including the IT Training Matrix and delivery of compliance training programs. Co-own and manage the Software Life Cycle (SLC) methodology; provide training on SLC processes and deliverables. Define and report on KPIs related to IT compliance, risk, and audit readiness. Collaborate with Legal, Privacy, Security, QA, HR, and IT teams to ensure cross-functional compliance. Lead a geographically dispersed team of 4-10 direct reports; manage budget, allocation, and project delivery. Reports to: Reporting to Vice President, IT Global Delivery or Senior Vice President, Enterprise Systems. Duties & Responsibilities: Lead the development of a risk-based validation methodology and a harmonized Software Life Cycle (SLC) framework across IT systems. Define and tailor validation approaches for emerging technologies such as AI, cloud platforms, and advanced analytics, ensuring scalability and regulatory compliance. Implement standardized tools for computer systems validation to improve efficiency, reduce compliance costs, and protect company assets. Oversee the review and alignment of LDD testing methodologies, procedures, and practices with validation standards. Ensure regulatory controls for LDD systems to maintain application quality, infrastructure reliability, data integrity, and subject safety. Deliver technology solutions, standards, and processes that support departmental objectives and compliance goals. Develop and manage validation models for IT initiatives, ensuring consistency and adherence to regulatory expectations. Collaborate with Corporate Audit, Business Unit QA, and IT Security to leverage supplier data and continuously improve validation and SLC practices. Lead performance management and engagement for a geographically dispersed team, fostering collaboration and high performance. Drive succession planning, identifying and developing high-potential talent to support long-term organizational needs. Coach direct reports in building development plans that strengthen leadership abilities and align with succession goals. Oversee compliance training for IT staff, including governance of tools & methods and maintenance of the IT Training Matrix. Represent IT in regulatory and client audits, providing documentation and evidence related to validation, IT processes, disaster recovery, security, and training. Minimum Education and Experience Required: 10+ years' experience in an FDA (GXP) regulated industry (i.e. such as pharmaceutical, medical device, or biotechnology). Bachelor's Degree required (ex. science based, operations research, technology, etc.) 10+ years' experience leading/managing teams, developing strategies, execution of projects, and 5+ years partnering/guiding clients at management levels. 5+ years leading large IT validation projects. Preferred Qualifications: Industry related certifications preferred (e.g. PMP, CQE, CQM, etc.) MS/MBA preferred. Current or previous Labcorp experience is preferred. Skills and Competencies: Expert in various validation methodologies (SDLC), and their implementation in an IT organization. Knowledgeable of regulatory compliance requirements in the pharmaceutical and drug development industry (GXPs). Financial analysis and management. Creative approach to resolving technical issues, and balancing IT and business needs. Strong interpersonal skills and ability to command respect of others. Ability to interact with all levels within the organization. Proven ability to build strong teams, provide leadership and training to others, and develop professional level staff. Program & Project Management experience - ability to plan, organize, and execute work across multiple initiatives. Communication: Strong verbal and written communication skills for effective interactions with employees, customers, and higher management. Customer Service: Commitment to providing excellent customer service and resolving conflicts or complaints gracefully. Problem-Solving: Ability to quickly find solutions to problems as they arise, often in a high-pressure environment. Decision-Making: Confidence and ability to make decisions that affect the store operations and staff. Organizational Skills: Proficiency in managing multiple tasks, prioritizing duties, and maintaining organization in a dynamic environment. Adaptability: Being able to adapt to changes in the market, customer preferences, and business strategies. Time Management: Efficiently managing one's own time and the time of others to ensure operational efficiencies. Speaking English required. Writing/Reading English required. Competent in the use of Microsoft Office. Working Conditions: General office environment/Remote (Hybrid). Flexibility in schedule to travel as necessary during non-business hours. Flexibility in schedule to work across time zones as necessary during non-business hours. Travel requirements 10% of time. 100% of the above that requires overnight stay. Travel is primarily Local, domestic regional & International Travel. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

**City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success. **What You Will Do** The **IT Financial Analyst** reports to the IT Finance Business Partner and is responsible for ensuring accurate financial tracking, reporting, and compliance for IT projects within the Global IT organization. This role focuses on managing IT spend, maintaining strong financial controls, and providing clear, timely communication to stakeholders. **What You Will Do** + **Financial Reporting & Forecasting:** Deliver timely, accurate reporting of IT project costs; analyze variances between actuals, forecasts, and budgets; provide insights on key drivers. + **Cost Management:** Ensure complete and accurate cost capture in SAP, including allocations, recharges, accruals, and PO support. + **Compliance & Controls:** Confirm CapEx/OpEx classification aligns with Group Accounting Policy; maintain internal controls and support audits. + **Stakeholder Collaboration:** Work closely with IT project managers, procurement, and finance teams to validate forecasts, ensure POs are in place, and apply correct accounting treatment for IT contracts, licenses, and vendor payments. + **Asset Management:** Support IT asset capitalization and depreciation forecasting; maintain and reconcile the IT Fixed Asset Register. + **Process Improvement:** Identify and implement opportunities to simplify and automate reporting and financial governance processes. + **Tools & Analysis:** Utilize SAP and other ERP systems; develop financial models and automated reporting solutions using Excel or similar tools. **What We're Looking For** + Strong accounting and financial analysis experience, ideally within IT or technology environments. + Hands-on experience with SAP and ERP systems. + Skilled in data analysis, financial modeling, and building automated reporting solutions. + Ability to work across multiple geographies and time zones, with strong communication and stakeholder management skills. + Detail-oriented, proactive, and comfortable driving process improvements. **Qualifications** - REQUIRED MINIMUM QUALIFICATIONS: The IT Finance Investment Analyst must have the following level of experience. + Qualification in Accounting, Finance, or a related field; CIMA, CPA or equivalent qualification. QBE will be considered + 2-5 years of relevant experience in accounting, financial analysis, or project finance, preferably with exposure to IT or capital investment environments. + Strong understanding of IFRS, especially related to asset capitalisation and treatment of software costs. + Experience working with SAP. + Proficient in Excel (e.g. Pivot tables, XLOOKUP etc) & knowledge of Power BI is an advantage. + Strong analytical mindset and attention to detail. + Excellent communication and collaboration skills. + Ability to work independently in a fast-paced, deadline-driven environment with multiple stakeholders across different geographic locations. - PREFERRED QUALIFICATIONS: It is preferable that the IT Finance Investment Analyst has the following: + Familiarity with IT project lifecycle and technology investment planning. + Experience working in a large corporate environment. **Work Environment and Physical Demand** **What We Offer** - Competitive benefits package that includes medical/dental/vision/life insurance/disability plans - Dollar for dollar 401k match up to 6% and 5% annual company contribution - 15 Company-paid holidays - Generous paid time off - Employee recognition and discount programs - Education assistance - Employee referral bonus program - Hybrid workplace - remote / in office - Summer hours - Casual dress policy Monday through Friday **Applicant Information** This describes the essential functions of the job at the time the was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated. **ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* . **SHARE THIS JOB** The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position. All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information. ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* (Talen%74Acquisition%40%69t%67b%72ands.%63om) . We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy (****************************************** . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice (******************************************************* . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .

Who We Are At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: * We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. * We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. * We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. * We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. About The Role The Director of Strategy and Transformation will play a key role in supporting IT strategic initiatives, including end-to-end program/project execution, operating model/organizational design, learning and development enablement, expense management, executive reporting and presentations, and the creation of Organizational Change Management plans, metrics and activities to increase and measure the activation of strategies through new processes, tools and ways of working. The primary responsibility will be designing and implementing strategy and change plans across the Organization that maximize business value and increase employee adoption. This person will focus on designing strategy related to the IT workforce and technology landscape including working with architecture on technology roadmaps. The role will also facilitate the people side of change for an organization that spans employees and vendor partners, including changes to processes, systems and technology, job roles, and organization structures. The change strategies and plans are foundational to the execution of transformational initiatives and, as such, the Director of Strategy and Transformation will work to drive faster adoption and higher utilization and proficiency with changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. The Director of Strategy and Transformation will have to work through others in the organization to succeed, she or he will act as a coach for senior leaders and executives in helping them fulfil the role of change sponsor. This role may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions, included in this role is digital communications, employee engagement meetings, and organization/leadership planning sessions. Responsibilities * Development and support of IT strategic initiatives, including workforce planning, organizational design, IT strategy development, benchmarking of IT capabilities against industry, and learning and development of IT associates. * Scope, shape and deliver organizational design and operating model changes by exerting influence widely within and across the organization, identifying and managing anticipated resistance and driving outcomes that enable organization goals and objectives * Support and engage senior leaders, consult, and manage stakeholders, and coach managers and supervisors across the portfolio of work * Manage vendors or consultant companies for IT strategic initiatives and benchmarking engagements * Deliver end-to-end execution of strategic programs based on enterprise and IT transformational need, embedding executive reporting, organizational change management, executive engagement and benefits realization best practices * Deliver and/or provide consultation on a structured change management approach to support adoption of tools, processes, or skillsets required by a project or initiative, including impact analysis, change readiness assessment, risk management and stakeholder engagement to maximize impact. * Lead and/or support strategic expense management programs in line with enterprise initiatives/targets, and in-year activities to create a backlog of expense management opportunities to meet IT specific financial targets * Manage the production of key internal and external meeting materials, including board meetings, industry presentations, and organization strategy meetings with internal stakeholders * Support the IT Communications Lead as a trusted advisor in the design, development, delivery, and management of communications, including: * Communication and activation of the strategy within the enterprise (associates, partners, business stakeholders) * Development of annual communication goals, strategies, surveys, and the multimedia communications and employee engagement campaigns to support them * Development of the IT employee engagement strategy to improve collaboration and awareness of strategic initiatives * Shape the IT Learning Strategy by providing input, documenting requirements and supporting the design and delivery of education and training programs that enable the broader IT strategy and target state, while amplifying enterprise learning objectives simultaneously * Coach and provide guidance to junior teammates. Effective organizational management of a small team (2-4) of employees and vendor resources Skills and Qualifications * Bachelor's degree in business, communication, or technology required * MBA or other advanced degree relevant to industry or technology preferred * 10+ years of applicable experience in managing and successfully delivering mid-scale organizational change efforts including experience managing complex initiatives with multiple stakeholders and diverse agendas * Exceptional communication skills, both written and verbal. Excellent active listing skills and ability to clearly articulate messages to a variety of audiences including executive level communication and presentations * Expert in successful program and project management delivery/implementation with a wide understanding of best-in-class approaches, tools, and the expertise to connect delivery with the Software Delivery Life Cycle (SDLC) * Organized with a natural inclination for planning strategy and tactics, problem solving and root cause identification skills. Attention to detail and accuracy * Expertise in organizational design and change management to implement/sustain operating models, including leadership development, change management principles/practices and understanding how people experience change. Change management certification or designation desired. * Excellent problem-solving skills, ability to think strategically and critically in developing solutions to complex problems. Resilient and tenacious with a propensity to persevere * Team player, able to work collaboratively and effectively with and through others at all levels in an organization, proven ability to influence others and move toward a common vision or goal * Flexible and adaptable, able to work in ambiguous situations. Forward looking with a holistic approach * Skill in facilitating groups, planning meetings, and learning sessions * Technology acumen and understanding of IT organizational issues and challenges * Advanced skills in Microsoft Office, specifically PowerPoint and Excel Compensation The actual compensation offered will ultimately be dependent on multiple factors, which may include the candidate's geographic location, skills, experience and other qualifications. In addition, the position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan. Corebridge also offers a range of competitive benefits as part of the total compensation package, as detailed below. Work Location This position is based in Corebridge Financial's Houston, TX or Durham, NC office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely. Estimated Travel May include up to 25%. #LI-SAFG #LI-CW1 #LI-Hybrid This role is deemed a "covered associate" under SEC Rule 206(4)-5, 17 CFR § 275.206(4)-5, Political contributions by certain investment advisers, and other federal and state pay-to-play rules. Candidates for the role must not have made any political contributions that, under 17 CFR § 275.206(4)-5 or other federal or state pay-to-play regulations, would disqualify the candidate or Corebridge Financial from conducting Corebridge Financial's business, or that would otherwise create a conflict of interest for Corebridge Financial. Applicants who are selected to move forward with the application process will be required to disclose all U.S. political contributions they and their household family members have made over the past two years. Why Corebridge? At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive. Benefit Offerings Include: * Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being. * Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately. * Employee Assistance Program: Confidential counseling services and resources are available to all employees. * Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000. * Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work. * Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it. Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy. We are an Equal Opportunity Employer Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives. Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to ******************************************. Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law. We will consider for employment qualified applicants with criminal histories, consistent with applicable law. To learn more please visit: *************************** Functional Area: IT - Information Technology Estimated Travel Percentage (%): No Travel Relocation Provided: No American General Life Insurance Company

AskBio Inc., a wholly owned and independently operated subsidiary of Bayer AG, is a fully integrated gene therapy company dedicated to developing life-saving medicines and changing lives. The company maintains a portfolio of clinical programs across a range of neuromuscular, central nervous system, cardiovascular, and metabolic disease indications with a clinical-stage pipeline that includes investigational therapeutics for congestive heart failure, limb-girdle muscular dystrophy, multiple system atrophy, Parkinson's disease, and Pompe disease. AskBio's gene therapy platform includes Pro10™, an industry-leading proprietary cell line manufacturing process, and an extensive array of capsids and promoters. With global headquarters in Research Triangle Park, North Carolina, and European headquarters in Edinburgh, Scotland, the company has generated hundreds of proprietary capsids and promoters, several of which have entered pre-clinical and clinical testing. Our vision: Pioneering science to create transformative molecular medicines. Our mission: Lead innovative science and drive clinical outcomes to transform people's lives. Our principles: Advance innovative science by pushing boundaries. Bring transformative therapeutics to patients in need. Provide an environment for employees to reach their fullest potential. Our values: Be a Pioneer. We are not afraid of the impossible and to innovate to make gene therapies accessible to those in need. Cultivate Collaboration. Strive to be the best teammate, actively listen, openly communicate, and embrace diverse points of view. Embrace Responsibility. We are humbled by the enormity of our mission. We hold a relentless commitment to advance science and clinical outcomes for our patients, families, and caregivers. Raise the Bar. Continuously drive improvements and efficiencies. Seek and provide constructive feedback. Have a bias for learning and action. Act with Uncompromising Integrity. Be honest, transparent, and committed to doing what's right in every situation. Make clear commitments and follow through. Position Summary The Director of IT Service and Operations ensures seamless delivery of IT services and Lab OT support across global sites, aligning with the unique regulatory, operational, and cultural requirements of a gene therapy biotech. This role ensures the efficient delivery of services, drives operational excellence, and aligns departmental goals with the organization's overall strategy. The ideal candidate combines a strategic mindset with a hands-on approach to improve processes, enhance customer satisfaction, and achieve performance targets. This position will have overall accountability for defining the vision and standards for IT Service Management (ITSM) processes. The Director of IT Service and Operations is a hybrid role based in RTP, NC or Philadelphia, PA and reports to the VP of IT. Job Responsibilities Strategy & Planning Build strong relationships across scientific, clinical, and corporate functions, acting as a trusted advisor to align IT services with business priorities and regulatory requirements. Analyze market trends and stakeholder feedback to identify opportunities for process improvements and service enhancements. Establish long-term and short-term objectives to optimize resource allocation and achieve key performance indicators (KPIs). Collaborate with leadership to define the operational roadmap and establish priorities. Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies. Evaluate balance of FTE and MSP resources, enabling FTE resources to focus on critical knowledge work that most benefits the organization. Roadmap optimization of services leveraging the Service Integration and Management framework, managing multiple service providers and ensuring they work together. Lead readiness for audits and regulatory inspections and support remediation activities. Collaborate with scientific and Tech Ops teams to address unique requirements for gene therapy workflows. Acquisition & Deployment Identify and implement new technologies, tools, and processes to improve operational efficiency and service delivery. Lead the negotiation and administration of vendor, managed service provider, and consultant contracts and service agreements, ensuring compliance and service excellence. Manage budgets, forecasts, and financial performance within the service and operations domains. Operational Management Monitor daily operations to ensure adherence to company standards, policies, and procedures. Own and improve ITIL-based processes (incident, request, service catalog, problem, and change management) to ensure stability and compliance in a regulated biotech environment. Identify and resolve operational issues promptly while mitigating risks. Ensure Lab OT systems and foundational IT services meet global GxP and data integrity standards. Establish metrics to measure team performance and ensure accountability across departments. Oversee provision of end-user services, including help desk and technical support services. Develop and implement IT policies and procedures, including those for disaster recovery, standards, purchasing, and service provision. Manage IT service and operations staffing, including recruitment, supervision, scheduling, development, and evaluation. Deliver white glove support for senior leadership, including international travel and remote events Lead incident response and business continuity planning for global operations Minimum Requirements Bachelor's degree in Computer Science or a related field with 10+ years of IT work experience OR Associate's degree in Computer Science or related field with 12+ years of IT work experience 10+ years of progressive experience in IT operations or related domains, including 5+ years leading IT operations teams In-depth knowledge of IT Service Management (ITIL) frameworks and ITAM and ITSM best practices. Experience managing MSPs and technology vendors, including budgetary responsibility and asset management Experience managing Tier 1 and 2 service requests for a Lab Operational Technology environment Experience supporting IT operations in multi-site, regulated life sciences environments. Preferred Education, Experience and Skills Direct experience in pharmaceutical, biotech, or medical device industries with understanding of GxP compliance requirements for enterprise systems Experience implementing platform governance frameworks, compliance controls, and audit capabilities aligned with regulatory requirements Proven ability to collaboratively identify, evaluate, and manage technology vendor relationships and consulting partnerships to scale organizational capabilities Excellent communication skills with ability to influence and explain complex issues to diverse audiences. Strong cybersecurity experience, including incident response and security assessments. AskBio Inc. (AskBio) is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening by calling us at ************** or sending us an email at ******************. Agencies: Please do not contact any employee at AskBio about this requisition. Any resume submitted by a recruitment agency to any employee at AskBio, through any medium, will be deemed the sole property of AskBio unless the agency was engaged by AskBio Talent Acquisition team to recruit for that position. All agencies must have a prior executed service agreement with AskBio prior to any search engagement. If a candidate who was submitted outside of the AskBio agency process is hired by AskBio, no fee or payment of any kind will be paid to the agency.

Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives. This position is responsible for providing second-level IT support for clients, working in concert with the IT Service Desk to manage user support requests and incidents. This position is also responsible for assisting with desktop, server, and SaaS based application administration, support, and troubleshooting. What you'll be doing * Serve as escalation point for IT Service Desk tickets according to priority, providing run and fix services at the local office. * Provide local site support for users, conference rooms, printers, and other equipment. Escalate to vendors and other internal resources, when appropriate. * Resolve software/hardware issues related to all computers: tablets, laptops, desktops, printers, and other end user peripherals. * Manage and provide support for desktop technologies including end-user applications, operating systems, hardware, and peripherals. Utilize images and imaging process for tablets and laptops and deliver to end users. * Work with internal clients, suppliers/contractors, project teams and other technical staff to support technical solutions. * Participate in office build out projects for IT equipment deployment, installation, and configuration. * React to change productively and able to train users effectively on new technology. De-escalate conflict during difficult moments (service outages, dissatisfied users, etc.). * Travel domestically or internationally to support global data centers, offices, and events. * Hold oneself and others accountable to conduct business in a manner compliant with Bioventus' Code of Compliance and Ethics, policies and procedures and internal controls applicable to their role. * Other duties as assigned. What you bring to the table * Bachelor's degree and two (2) years previous IT support; or high school diploma with minimum of four (4) years previous IT support. * Skilled in hardware and operating system troubleshooting, software installation and upgrades, malware removal, access control/permissions troubleshooting. * Demonstrated proficiency required for supporting Windows and Mac OSX operating systems and Microsoft Office applications. * Demonstrated proficiency in supporting printers, scanners, and conference room equipment. * Familiar with networking concepts and troubleshooting skills. * Demonstrated communication skills to train others in computer software, and business applications and services; ability to communicate problems with supervisors as they become known. * Ability to maintain confidentiality and meet deadlines. * Previous experience supporting Call Center operations and SAP users a plus. Are you the top talent we are looking for? Apply now! Hit the "Apply" button to send us your resume and cover letter. Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.

Piper Companies if hiring for a role with a focus on managing integrations and remediation of spoke systems as part of the U.S. rollout of the Unify Program. The ideal candidate will have a strong background in delivering complex integration projects, excellent communication skills, and the ability to collaborate effectively with global teams. Candidates should be located in North Carolina, South Carolina, Georgia, Alabama, Virginia, or Florida and be able to work EST hours. This position requires 30-50% travel to Greensboro, NC each month. Key Responsibilities of the Senior IT Project Manager: * Lead the design, testing, and delivery of integrations and spoke system remediations for the U.S. rollout. * Develop and maintain integration deployment plans aligned with the overall Unify roadmap. * Oversee delivery of integrations using approved technologies, including data transformation and system updates. * Collaborate with internal IT teams, external vendors, and global partners to ensure successful execution. * Provide detailed reporting on project status, risks, and mitigation strategies. * Perform other related duties as assigned. Qualifications of the Senior IT Project Manager: * Bachelor's degree in Information Systems or related field with 7+ years of IT project management experience, OR * Associate's degree with 9+ years of IT project management experience. * Proven experience managing complex integration projects within large-scale programs. * ERP transformation experience (SAP S/4 HANA or SAP ECC preferred). * Experience in manufacturing, CPG, or FMCG industries (preferred). * Proficiency in Microsoft Office Suite and Microsoft Teams. * Intermediate to advanced MS Project skills; Jira experience preferred. * Strong communication, governance, and multitasking abilities. * Ability to manage time effectively and collaborate across business and technical teams. * Flexibility to work across time zones and travel if needed. Compensation & Benefits for the Senior IT Project Manager: * Rate: $73-$80/hr * Benefits: Full medical, dental, vision, 401(k), and sick leave as required by law Key words: SAP S/4 HANA, ERP transformation, integration project management, IT Project Manager, system integration, spoke system remediation, global rollout, Unify Program, MS Project, Jira, Microsoft Office, Microsoft Teams, data transformation, governance, risk management, manufacturing, CPG, FMCG, enterprise architecture, project planning, stakeholder communication, remote work, EST hours, Greensboro travel, 30-50% travel, SAP ECC, legacy technology, business transformation, hub-and-spoke architecture, testing and deployment, vendor collaboration, leadership, multitasking, flexibility, critical thinking Application Deadline: Applications will be accepted for at least 30 days from the posting date (12/02/2025). #LI-KI1 #LI-REMOTE