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  • Information Technology Governance Manager

    Alrek Business Solutions Inc.

    Information technology manager job in Southaven, MS

    Strong Governance and Accountability; Confirms IT practices align with internal policies, governance, and regulatory expectations Legal and Regulatory Risk Reduction, identifies gaps in compliance with laws and regulations (e.g., data protection, cybersecurity, State and Federal rules), Helps prevent fines, sanctions, litigation and federal enforcement action from Department of Labor, Ensure IT controls support legal obligations such as data retention, and breach notifications Improves Policy Effectiveness; Evaluates whether IT policies, legally sound Up to date with current state and federal laws and standards, properly implemented and enforced Also highlights inconsistencies between written policies and actual IT practices Better Decision Making for Leadership Cost Savings, Avoidance and Mid to Long-Terms Efficiency Clear, Actionable Roadmap; Delivers prioritized recommendation spanning: technical controls, Policy updates, Legal compliance, Help coordinate IT, Legal, compliance and risk teams effectively Required Skills/Experience Technical and Domain expertise, Deep knowledge in IT, Finance, HR management, Ability to Analyze complex problems and design practical yet simple solution, Industry best practices and regulatory awareness, Knowledge of Mississippi public sector IT practices and landscape Analytical and Problem-Solving Skills Client and Stakeholder Management Project Management Business and Commercial Skills Preferred/Not Required Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory experience, WebLogic experience helpful, etc. Bachelor's or master's degree 10 +years working for large consulting company 10 + years delivering consulting or advisory services 5+ years working for any Mississippi state agency 10 + years working in an Oversight capacity Experience working with the Department of Labor
    $96k-143k yearly est. 4d ago
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  • Information Technology Project Manager

    Motion Recruitment 4.5company rating

    Information technology manager job in Memphis, TN

    One of the leading providers of best-in-class information technology services and solutions is looking for a Data Center Project Manager to join their onsite Memphis, TN team! Our client is seeking a highly experienced Technical Project Manager to lead complex, large-scale data center initiatives in partnership. The ideal candidate will bring over 10 years of project management experience, with strong expertise in data center environments and a proven ability to drive projects across technical teams. This individual will bridge the gap between technical subject matter experts and executive stakeholders, ensuring projects are delivered on time, within scope, and aligned with organizational objectives. Contract Duration: 6-Month Contract-to-Hire Opportunity Required Skills & Experience 10+ years of experience in project management, with significant exposure to data center or infrastructure environments. Strong understanding of technical concepts within data centers (e.g., networking, compute, storage, hardware lifecycle, AI infrastructure). PMP certification (required). Experience managing Agile projects and working with Agile teams. What You Will Be Doing Daily Responsibilities Lead end-to-end project management for data center initiatives, from planning and execution through delivery and post-implementation review. Coordinate cross-functional teams, including engineering, operations, and vendor partners, to ensure seamless execution of deliverables. Understand technical concepts at a deep enough level to communicate effectively with engineers (e.g., networking, servers, storage, power, cooling) without needing to perform hands-on configuration. Manage project schedules, budgets, risks, and dependencies, providing regular updates to stakeholders. Apply Agile methodologies to foster collaboration, adaptability, and iterative progress across technical workstreams. You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) with pre and post-tax options Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
    $77k-111k yearly est. 4d ago
  • Traveling Energy Marshall - MSG - Data Centers

    Turner Construction Company 4.7company rating

    Information technology manager job in Memphis, TN

    Division: Critical Facilities-Data Centers Minimum Years Experience: Travel Involved: 100% Job Type: RegularJob Classification: ExperiencedEducation:Job Family:ConstructionCompensation:Salaried Exempt * This position is for a full time traveling assignment supporting an Advanced Technology project, which includes our Data Center, Pharmaceutical, Industrial/Manufacturing, and EV/Battery/Renewables market segment groups (MSG). * Position Description: Comprehensive oversight of energy management activities (e.g., Electrical, Mechanical, Chemical, and Thermal) on construction project. Essential Duties & Key Responsibilities: * Oversee, review, and approve complex energy management (e.g., Electrical, Mechanical, Chemical, and Thermal) work permits (e.g., change of energy requests) and collaborate with appropriate stakeholders to ensure comprehensive review. * Serve as driver of decision making that impact implementation of energization on project. * Lead and/or participate in root cause analysis for incidents, engage with subcontractors and Turner leadership on decision making for dispute resolution. * Oversee subcontractor development and verify step-by-step job site processes and approvals on work permits prior to commencing work. * Establish program to educate and validate each project team's understanding and use of Lock Out Tag Out (LOTO) program. Oversee and ensure establishment of and proper adherence to LOTO activities on every project. * Verify controlled access processes for energized rooms and systems for project. * Verify qualifications and competence of staff designated to manage energy high-risk activities (e.g., Live-Dead-Live (LDL), Infrared Scanning). * Develop and conduct electrical safety training orientation for equipment technicians on project and perform regular assessments of application and implementation on project. * Verify establishment and tracking of accurate and up-to-date complex single line diagrams on project. * Oversee and verify established processes and procedures to ensure required criteria are in place prior to start-up, switching, or any other commissioning (Cx) activities. * Create supportive environment to develop high performing teams, provide professional development opportunities, and engage in coaching and mentoring relationships. * May manage director reports and participate in hiring process, onboard and deliver timely performance feedback for direct reports, execute/contribute to performance appraisals during annual performance cycle, utilize talent management systems, and identify appropriate training to help with development needs. * Other activities, duties, and responsibilities as assigned. The salary range for this position is estimated to be $160,000.00 - 220,000.00 annualized, which represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. Additionally, Turner Construction provides flexible benefits, including medical, dental, and vision coverage, financial benefits such as a 401(k) plan, Health Savings Account, Flexible Spending Account, wellness benefits, a voluntary legal plan, identity theft, life insurance, short-term and long-term disability coverage. #LI-SO2 Qualifications: * Minimum of 15 years of applicable electrical trades experience in control of energy (e.g., Electrical, Mechanical, Chemical, and Thermal), or equivalent combination of education, training, and experience, Bachelor's degree from accredited degree program a plus * Extensive knowledge of Lock Out Tag Out (LOTO), National Fire Protection Association (NFPA) codes and practices, and Standard for Electrical Safety in the Workplace(70E) * Advance knowledge of MEP systems * Ability to interpret complex one-line drawings and diagrams for MEP systems * Ability to interpret contract documents, owner project requirements, drawings, specifications, system schematics, sequence of operations, MEP scopes of work and project schedule * Capable of managing multiple complex issues and tasks successfully to completion * Excellent business acumen and critical thinking skills to assess and solve problems and conflicts * Advanced interpersonal communication, professional presentation, and persuasion skills with ability to confidently engage and influence decision making * Able to build engaging partnerships with team and organizational stakeholders through trust, teamwork, and direct communication Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Performance of the required duties require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction. While performing the duties of this job, the employee is frequently required to sit, climb, balance, stoop, kneel, crouch, crawl, use hands to finger, handle or feel objects, tools, or controls, and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee regularly travels both short and long distances via a variety of conveyances. The employee regularly performs work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes, or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. While performing the duties of this job, the employee occasionally works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. The employee is required to work in compliance with company safety policies, procedures, and applicable laws. Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.
    $160k-220k yearly 9d ago
  • Manager, IT Services

    Addiction and Mental Health Services 3.8company rating

    Information technology manager job in Southaven, MS

    Ready to Lead IT Innovation? Join Our Team Today! Are you a visionary IT expert with a passion for innovation and a talent for leading high-performing teams? This is your opportunity to take charge as our IT Infrastructure Lead and shape the technological landscape for Bradford Health Services. Are you up for the challenge? Bradford Health Services is an industry leader in providing hope and healing to people with substance use addiction and associated co-occurring disorders. We currently have an immediate opening for our IT Manager position located in Southaven, MS. Just as each treatment plan is different, each career path at Bradford is different. Take a step forward in your career with Bradford Health Services. Job Summary: As the IT Manager, you'll play a pivotal role in shaping and optimizing our Information Technology systems. Reporting directly to the Corporate Director of IT and Facility CEO, your expertise will be essential in designing, configuring, and deploying cutting-edge hardware and software solutions. Your primary responsibilities will involve providing Level 3 Help Desk support, troubleshooting network issues, and ensuring smooth operations of servers and other critical IT components. Supervisory Responsibilities: N/A Duties/Responsibilities: Hardware- advanced knowledge of all hardware supporting enterprise Information Technology systems, including advanced configuration, deployment, and maintenance of firewalls, switches, servers, SANs, routers, wireless access points, etc. Software-advanced knowledge of all software supporting enterprise Information Technology systems, including advanced configuration, deployment, and maintenance of Active Directory, Azure, Backups, SD-WAN, end point protection, MDM, MFA, DHCP, DNS, Group Policy, etc. Networking-advanced knowledge of configuration, deployment, maintenance, and troubleshooting of wired and wireless networking Helpdesk/Desktop support- 2 nd and 3 rd level IT Help Desk support escalation of tickets for advanced issue resolution Servers- advanced knowledge of configuration, deployment, maintenance, and troubleshooting of servers; domain controllers, file servers, print servers, anti-virus, application servers, other service appliances On-call Rotation-monthly rotation of remote on-call IT duties (1 week rotation each month) with Bradford Health IT department Vendor Relationship-maintain relationship with managed service vendors and support escalation procedures with vendors Standard Operating Procedures and Policies- oversee standard IT operating procedures and policies to ensure systems sustainability and support; communicate procedure improvements to team and management when opportunities arise Business Requirements- analyze business requirements and architect technology and business process improvements Customer Service and Team Oriented-Provide a high-level of customer service to Bradford Health entire workforce; work within a virtual team while thinking broadly about overall company benefits of technology improvements Experience with Microsoft Windows Operating Systems, Active Directory, DHCP, DNS, local/group policy, Anti-virus software, remote administration tools, mobile management platforms, computing asset management, Zoom teleconference and phones, Office suite of applications, others Networking- basic to intermediate level of understanding and troubleshooting with computer wired and wireless networking Server Administration- basic to intermediate level of understand and troubleshooting with servers; domain controllers, file servers, print servers, anti-virus, application servers, other server appliances On-call Rotation- monthly rotation of remote on-call IT duties (1 week rotation each month) with Bradford Health IT department; primary on-call escalation for onsite needs Vendor Relationship-maintain relationships with managed service vendors and support escalation procedures and vendors Standard Operating Procedures- follow standard IT operating procedures to ensure systems sustainability and support; communicate procedure improvements to team and management when opportunities arise Business Requirements- analyze business requirements and architect technology business process improvements Customer Service and Team Oriented- Provide a high-level of customer service to Bradford Health Services entire workforce; within a virtual team while thinking broadly about overall company benefits of technology improvements Leadership- mentor and empower IT colleagues on systems and services; train employees on technologies for improved technology adoption and usage Other duties as assigned by IT Director Required Skills/Abilities: Must have at least 10+ years' experience in advanced technology roles Preferred skills in: Microsoft Systems and Support Cisco and Ubiquiti Networking Lansweeper Help Desk Asset Management Miradore MDM Sophos and CheckPoint EndPoint Security Clients HP and Dell Computing Assets Window 10 or greater VMware Veeam Manage Engine Others Education: Associate degree preferred; advanced certifications evaluated Physical Requirements: Will need to be able lift heavy computer equipment occasionally, such as UPS and other like weighted items Will require traveling to remote sites and walking from building to building on large outdoor, remote facilities Please Note: If recovering, two (2) years of continuous verifiable sobriety. We Offer: A competitive salary plus benefits Generous Paid Time Off Professional growth opportunities Braford Health Services does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. In addition to federal law requirements, Bradford Health Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $61k-83k yearly est. Auto-Apply 9d ago
  • IT Director-Data management and Enterprise Architecture

    Description Autozone

    Information technology manager job in Memphis, TN

    We are looking for Strategic data and architecture leader who can work closely with data stakeholders and product delivery teams to drive the strategic vision for data analytics and technology architecture. Bachelors of Science degree required (MIS/CIS degree preferred). Extensive knowledge of data analytics platform concepts and implementation for a retail environment. Extensive working knowledge of various monitoring, operational, provisioning, performance, support environments and tools. 5-10 years of progressive experience in data engineering, architecture roles. Demonstrated proficiency in data analytics, including exposure to artificial intelligence (AI) and machine learning (ML) modeling At least 5 years of managerial experience leading technology teams, with a proven track record of developing and nurturing technical talent. Hands-on experience with configuration and tuning of major cloud platform data products is required. Strong business acumen and financial management skills. Provide visionary leadership and mentorship to a multidisciplinary team of data architects, data engineers, integration engineers, and enterprise architects. Oversee the review and analysis of complex data and technology requirements, guiding the prioritization and scoping of user stories to ensure alignment with stakeholder expectations and organizational capabilities. Drive the end-to-end development, testing, and implementation of data and technology solutions, ensuring timely delivery and adherence to agreed-upon commitments. Champion the exploration and adoption of emerging technologies and industry best practices to continuously advance AutoZone's technology, data and analytics capabilities. Lead the design and architecture of data and analytics solutions across project, product, and program levels, ensuring technical excellence and scalability. Facilitate and contribute to both strategic and tactical technology discussions with executive stakeholders, vendors, and customers. Foster consensus among stakeholders by providing clear technical leadership on strategy, vision, and implementation approaches. Manage and monitor funding approvals and budget expenditures to support data and technology initiatives. Ensure all solutions and features are designed and implemented in accordance with established architectural standards and practices, proactively facilitating trade-offs when necessary. Conduct proactive capacity planning and monitoring of the data and analytics ecosystem to support and anticipate AutoZone's growth.
    $104k-152k yearly est. Auto-Apply 43d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in West Memphis, AR

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $51k-72k yearly est. 25d ago
  • IT Systems Administrator

    Top Rx 3.8company rating

    Information technology manager job in Bartlett, TN

    Requirements ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Core Responsibilities: · Administer and support enterprise systems including Windows Server, VMware, Active Directory, Exchange Online / Microsoft 365, Cloud VoIP, and endpoint security platforms. · Install, configure, patch, and maintain servers, desktops, laptops, and mobile devices. · Monitor system performance, availability, and security using remote monitoring and management (RMM) tools. · Respond to incident, problem, and service request tickets in a timely and professional manner. · Troubleshoot and resolve hardware, software, network, and security issues. · Provision, modify, and decommission user accounts, permissions, and access across multiple systems. · Support and train staff on Microsoft 365 applications, including Outlook, Teams, SharePoint, OneDrive, and related tools. · Support and administer cloud-based phone systems and video conferencing platforms. · Administer and support LAN/WAN infrastructure, including switches, wireless access points, VLANs, firewalls, VPNs, and network services. · Install and support PCs, laptops, RF devices, printers, switches, and other IT equipment. · Manage system changes, upgrades, and deployment projects, including documentation and change control. · Participate in cybersecurity incident detection, response, containment, and recovery activities in coordination with IT leadership and security partners. · Develop, document, and improve systems administration procedures and operational processes. · Maintain accurate IT asset inventories, system documentation, logs, and maintenance records. · Assist with backup, restore, and disaster recovery operations. · Participate in after-hours or weekend support as required for maintenance windows or incident response. Job Requirements Required Qualifications: · Minimum 5 years of professional IT systems administration experience. · Strong knowledge of Windows operating systems in physical and virtual environments. · Solid understanding of Active Directory, Group Policy, DNS, DHCP, and identity management. · Experience administering Microsoft 365 / Exchange Online. · Working knowledge of networking fundamentals, including LAN/WAN, VLANs, wireless, and TCP/IP. · Demonstrated ability to troubleshoot and resolve complex technical issues. · Ability to work independently and manage multiple priorities simultaneously. · Experience leading or contributing to infrastructure or deployment projects. · Working knowledge of cybersecurity fundamentals, including incident response concepts, endpoint threats, phishing, and access control. · Strong time-management skills and ability to work effectively under deadline pressure. · Willingness to participate in on-call or after-hours support when required. · Commitment to confidentiality, security, and best practices. · Reliable and regular attendance. Technical Skills Required: · Windows Professional and Windows Server administration · Active Directory and Group Policy · VMware virtualization platform experience · Microsoft 365 / Exchange Online administration · Endpoint protection and patch management · LAN/WAN networking fundamentals · Backup and restore solutions · Familiarity with endpoint detection and response (EDR/XDR) tools, security logging, and basic incident response workflows · IT asset and lifecycle management Preferred Skills: · Firewall configuration and maintenance · Network routers, switches, wireless access points, and VLAN design · Experience in medium-sized corporate IT environments · Familiarity with ITIL practices · Project management experience Certifications Preferred: · Microsoft certifications (e.g., MCSA, MCSE, or modern equivalents) · Cisco certifications (e.g., CCNA or equivalent experience) · ITIL certification Soft Skills Required: · Excellent written and verbal communication skills · Strong documentation and organizational skills · Collaborative mindset with the ability to work across business units · Customer-service-oriented approach to end-user support · Ability to uphold high standards aligned with company objectives · Professional, dependable, and adaptable Work Location: · On-site at our Bartlett location · No regular travel required Salary Description $83,000 - $86,000
    $83k-86k yearly 25d ago
  • IT Systems Administrator

    Memphis Grizzlies

    Information technology manager job in Memphis, TN

    The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support * Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. * Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. * Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. * Support off-hours maintenance activities. Solution Support * Serve as a liaison on significant projects. * As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. * Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. * Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). * Configure conditional access policies in M365 Security & Compliance Center. * Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication * Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. * Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. * Maintain clear documentation of system configurations, processes, and changes. * Contribute to knowledge base articles and end-user "how-to" content as needed. * Other duties as assigned. The Experience You Will Bring * Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. * Experience managing VMware virtualization environments and ensuring compliance with required security standards. * Proficiency in PowerShell scripting for automation and administration. * Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. * Familiarity with security policies and retention requirements to ensure service compliance. * Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: * Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. * Experience with Cloudflare is a plus. * Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. * Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy * Industry-leading health coverage * Short and Long-term disability * Team Member and Dependent Life Insurance * Group Voluntary Benefits * Wellness programs through EAP and Headspace Discounts and Perks * Matching 401(k) * Employee Assistance Program * Tuition Reimbursement * Team Store Discounts * Happy Hours and other fun activities * Qualified parking and game night meals * NBA Sponsored Discount Programs * Employee Referral Bonuses * Employee Recognition Programs Taking Time Off * Generous Paid Time Off * Holiday Pay * Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.
    $64k-88k yearly est. Auto-Apply 60d+ ago
  • IT Systems Administrator

    Job Listingsmemphis Grizzlies

    Information technology manager job in Memphis, TN

    The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. Support off-hours maintenance activities. Solution Support Serve as a liaison on significant projects. As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). Configure conditional access policies in M365 Security & Compliance Center. Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. Maintain clear documentation of system configurations, processes, and changes. Contribute to knowledge base articles and end-user “how-to” content as needed. Other duties as assigned. The Experience You Will Bring Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. Experience managing VMware virtualization environments and ensuring compliance with required security standards. Proficiency in PowerShell scripting for automation and administration. Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. Familiarity with security policies and retention requirements to ensure service compliance. Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. Experience with Cloudflare is a plus. Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy Industry-leading health coverage Short and Long-term disability Team Member and Dependent Life Insurance Group Voluntary Benefits Wellness programs through EAP and Headspace Discounts and Perks Matching 401(k) Employee Assistance Program Tuition Reimbursement Team Store Discounts Happy Hours and other fun activities Qualified parking and game night meals NBA Sponsored Discount Programs Employee Referral Bonuses Employee Recognition Programs Taking Time Off Generous Paid Time Off Holiday Pay Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details. Not ready to apply? Connect with us for general consideration.
    $64k-88k yearly est. Auto-Apply 60d+ ago
  • Director of Information Technology

    Barnhart Crane & Rigging 4.7company rating

    Information technology manager job in Memphis, TN

    Collaborating with business leadership to develop holistic IT strategies to best meet the operating needs of the business, enable and support business growth and success, and solve business problems. Leading and developing a high-performing IT organization that supports the business with excellence. Providing forward-looking technology-related recommendations to enable improved business performance. Recommending and implementing infrastructure solutions to meet the needs of the business and select and manage vendors to provide those infrastructure solutions. Managing and supporting a network with approximately one hundred locations across the United States and Canada. Supporting the business with resources to address user hardware, software, and network problems. Establishing a roadmap for effective business intelligence, analytics, and decision support. Ensuring and maintaining a secure network environment and leading the organization towards external cybersecurity compliance certifications Ensuring a functioning disaster recovery plan as it relates to core IT systems. Developing training content, as appropriate, to help the business get the most out of its IT investment. Creating and managing to KPIs for the IT function. Other projects and duties as assigned. Barnhart Offers: Competitive salary and performance bonus 401(k) program with company match up to 10% of pay Family medical, dental and vision insurance Paid time off Barnhart CARES family care and community service opportunities Preferred Experience and Skills: A business partnering and servant leadership approach to supporting the business. A disposition and initiative to always seek improvement and challenge the status quo. An ability to work effectively with people at all levels of the organization and manage multiple competing priorities in a fast paced environment. Strong blend of Executive level communication skills coupled with the technical acumen required to lead a diverse IT team. A track record of successful IT leadership across multiple disciplines. A desire to work in the office, network and engage with internal business leaders, and travel for business on occasion. Location - Must be local to Memphis, TN, or willing to relocate. This is a full-time, on-site position. Education - bachelor's degree in computer science or a closely related field is preferred. Experience - At least ten years of experience with advancing responsibilities across a variety of IT areas. PURPOSE - Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world. MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry. NETWORK - Barnhart has built teams that form one of our industry's strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development. CULTURE - Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose. EOE/AA Minority/Female/Disability/Veteran
    $102k-147k yearly est. 60d+ ago
  • Manager of Technical Support

    Eroad Ltd.

    Information technology manager job in Manila, AR

    The Manager, Technical Support reports to and works closely with the Director of Global Technical Support to ensure that EROAD's customers in New Zealand and Australia receive best-in-class technical support, their issues are resolved quickly, and that we gather and track relevant insights to enable us to focus on continuous improvements across our support organization. What we're looking for: This role has direct responsibility for transforming and growing our Technical Support function into a regional service model, with a goal of closer alignment of Tier 1 and 2 staff with both Tier 3 and Technical Account Management teams. It also has functional and technical oversight across all tiers of technical support to ensure consistency of service, increase of technical knowledge, and alignment of processes across all tiers, particularly those relating to compliance. The role will guide, coach, and mentor those around you to increase their skill levels. Key Responsibilities: The Manager of Technical Support will continue to drive a true 'customer success' culture within the teams, driving adoption of new technology, best-in-class technical support for our customers, working hand in hand as needed with our sales teams. An innovative thinker who brings an agile approach to their work and can assist in building and maintaining a team that breathes success into EROAD's future. Customer and Operational * Provide Technical Account Management support as required for some of our more complex products and hardware. * Provide an inspirational service experience to customers and ensure the ease of dealing with EROAD is front of mind for all agents. * Ensuring that agents are resolving cases and calls to the required quality and within the expected timeframes and ensuring that the query is resolved. * Dealing with escalations across L1/L2 and L2/L3 from customers and Sales Representatives. * Establish best practice in the support team to ensure operational excellence and continued improvement. * Ensure that a balance between accuracy and efficiency is met at all stages. * Imbedding Agile based methodology in our business unit. People * Empower and coach a team of Technical Support staff to make key decisions and take accountability, building a confident, engaged team who enjoy their work. * Direct responsibility for all activities within our Tier 1 and 2 technical support team. * Increasing knowledge and skillsets of the Support team members to enable handoff and alignment with Tier 3 teams and Technical Account Management team, transforming this team into highly skilled individuals. * Focusing on the increase in technical knowledge across all team members and a focus on first call resolution. * Completing regular 1:1's with agents to help learning, performance, and development of the team as well as give regular feedback. * Training and coaching of team processes, procedures, and maintaining a high level of product knowledge. Reporting and Process * Reporting on operational and call metrics. Ensuring visibility of SLA adherence * Monitoring and ensuring SLA compliance measures are adhered to. * Gather information around what drives our Technical Calls, capture customer sentiment that would be helpful for our Integrated Business planning, look for ways to automate processes, increase efficiency in the way that we deal with Technical Calls as well as improve Customer Experience. * Able to support the Continuous Improvement of our end-to-end Tech Support Experience. Skills and Experience: * Technical or operational manager, with 3+ years of leadership experience in a SAAS & hardware environment. * Proven knowledge of a technical support centre including operational, call, and case management best practice. * Background in engineering or product and working knowledge of programming languages, APIs, and hardware. * Exposure to an agile working environment. * Track record of managing a high performing team that you helped transform the ways of working to focus on the customer outcome. * Highly organised, with an eye for critical details coupled with a sense of urgency. * Strong time management and project planning skills, able to multi-task efficiently under time pressure. * Confidence in handling customer escalations and the ability to handle tough situations over the phone as well as incident retrospectives. Why you'll love working at EROAD: EROAD is a true Kiwi success story in the tech sector! Publicly listed since 2012, we are represented on the NZX and ASX, and continue to grow rapidly across NZ, Australia, and the USA. At EROAD, we value diversity and are a multicultural company with employees from all over the world. We are committed to investing in our people, demonstrated through our funded medical insurance plans, recognition programs, EAP offerings, and more. EROAD fosters a sense of community and belonging through fun and collaborative workplace initiatives. Join EROAD and be part of an organisation in growth mode. Your skills and expertise will make a significant impact. We are going places, and we would love you to join us. We can't wait to hear from you!
    $66k-102k yearly est. Auto-Apply 31d ago
  • IT Security Associate

    Apidel Technologies 4.1company rating

    Information technology manager job in Memphis, TN

    is Contract to Hire and Open to Remote PRIMARY PURPOSE: To troubleshoot various securityincidents across the organization. To assist with providing feedback andresolution to mitigate future security shortfalls. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Assists with detection, monitoring, and resolution of securityincidents. Administers various IT Security tools and applications. Assists ITgroups and business units as necessary in troubleshooting compatibility issuesbetween security tools and business or productivity programs. Assists managementin investigating IT or cyber-security events and suggests resolution. Providesfeedback and suggestions to improve IT Security processes and procedures. Worksclosely with project managers to meet and complete project milestonesaccurately and on time. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performsother duties as assigned. Supports the organization\'s quality program(s).Travels as required. QUALIFICATIONS EDUCATION & LICENSING Bachelor\'s degree from anaccredited college or university preferred. Major in information systems orcomputer science preferred. Experience Three (3) years of related experience orequivalent combination of education and experience required to includetransmission control protocol/internet protocol (TCP/IP) services or networksexperience. Experience with various operating systems, desktop productivitysoftware, and network topologies highly preferred. Skills & Knowledge Basic knowledge of the security confidentiality,integrity, and availability (CIA) Triad Basic knowledge of security informationand events management (SIEM) solutions. Ability to work with a broad range of security tools andnew technologies Ability to handle confidential sensitive information withintegrity Excellent oral and written communication skills,including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Excellent interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate,consideration will be given to reasonable accommodations. Mental: Clear andconceptual thinking ability; excellent judgment, troubleshooting, problemsolving, analysis, and discretion; ability to handle work-related stress; abilityto handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing,vision and talking NOTE: Credit security clearance, confirmed via abackground credit check, is required for this position. The statementscontained in this document are intended to describe the general nature andlevel of work being performed by a colleague assigned to this description. Theyare not intended to constitute a comprehensive list of functions, duties, orlocal variances. Management retains the discretion to add or to change theduties of the position at any time.
    $42k-62k yearly est. 6d ago
  • Analyst IT Report -Technology Development

    Shelby County Schools 4.6company rating

    Information technology manager job in Memphis, TN

    Destination 2025, our 10-year strategic plan, is designed not only to improve the quality of public education, but also to create a more knowledgeable, productive workforce and ultimately benefit our entire community. What will success look like in 2025? By 2025, 80 percent of seniors will be on track to learn in a postsecondary classroom or enter the workforce straight out of high school; 90 percent of students will earn their high school diploma on time; and every student will enroll in a postsecondary opportunity college or career-ready. We believe: Proficiency in literacy is the foundation of all learning, and we are committed to making that a top priority for students. As we raise expectations of our students, innovative and varied practices are needed in the classroom to provide students with learning experiences that will prepare them for life after graduation. Successful teachers and leaders are the drivers for student success. That means continuing to provide educators with the support and tools needed to make classroom teaching impactful. Although 2025 is in the future, the work is happening to produce engaged and prepared students. By devoting time and other resources to schools, community members can have a direct impact on student achievement. How will we get there? Teachers, parents and community leaders have worked with us to develop the high-leverage priorities to focus all of our efforts and resources over the next 10 years - early literacy, post-secondary readiness, teacher and staff development, high quality schools and community engagement. Job Description Purpose and Scope 1. Work with the Leadership and Department to gather requirements to design, develop, test and deploy reports and strategic and operational dashboards. 2. Responsible for day-to-day designs, developments, monitoring and support of assigned reports and dashboards. 3. Develops Excel, SQL, or application specific reports. 4. Pulls data from various data sources and combine into a single report, either via Data Warehouse or through direct integration. 5. Builds reports to help identify data patterns to scrub/clean data and maintain good data hygiene. 6. Provide database development expertise (stored procedures, views etc.) for application development, design, implementation, verification, debugging, optimizing and maintenance of SQL Server database objects and process for the application, reporting and interface modules 7. Perform report development with strong stored procedure skills utilizing SQL Server 2008 R2, 2005, 2000 8. Design code and test SQL Server reporting services components (user interface, Stored Procedures, Tables etc.) 9. Experience in complete development lifecycle from requirements through deployment and maintenance 10. Provides end-user training on report writing software and support users in ad-hoc report creation. 11. Develops and applies solutions to complex problems which require the regular use of ingenuity and creativity and competency in SQL and EXCEL. 12. Converses with management to determine type, scope, and purpose of analyses. May lead a team in the effort. Works with other analysts and management to complete assigned project work. 13. Deals with complex problems and provides solutions that are innovative and ingenious, achieving quality and work process improvements. 14. May ensure that the workgroup's goals and activities are in sync with and support the broader goals and objectives of the organization; and that the execution of responsibilities are in accordance to lawful and ethical standards. 15. Directs and assists in the preparation and maintenance of a variety of narrative and statistical repmis, records, correspondence, and files related to assigned service, activities, and operations; provides for appropriate research and compiles reports, as needed. 16. Performs other related duties as assigned or directed. Qualifications Essential Job Functions Delivers at a high level of competency Information Technology software development. Assesses and performs analysis on data, and prepares data to facilitate Technical Services functions of organization. Responsibilities require understanding of both theory and practice. Minimum Qualifications Graduation from an accredited college or university with a Bachelor's Degree in Computer Science plus an additional four (4) years related experience, or equivalent, for a total education/experience of 8 years. Prefer experience with MS SQL Server 2008 R2, 2005 Reporting Services, Integration Services. Prefer 2+ years' experience in use and application of stored procedures, DTS package, SSIS package, and Crystal reports. Experience with multi-dimensional Data Sources, reporting tool such as MS Reporting services, Tableau preferred. Degree Equivalency Formula: Bachelor's Degree= 4 years plus required years of experience. Master's Degree= 2 years plus required years of experience. Where Master's degrees are required, years for Bachelor's Degrees must be included. Knowledge, Skills, and Abilities Basic understanding and familiarity with database structure (particularly SQL). Strong analytic and problem-solving skills, with the ability to swiftly and accurately understand complex data and perform analysis Skill in developing data-supported solutions and using fact-based logic; ability to translate complex analysis in easy-to-understand manner and present to a broad audience Strong written and verbal communication skills Outstanding leadership skills and ability to build high-performing teams through both recruitment and selection and professional development Ability to tackle the operational challenges of the merged school district in a complex, changing political and educational environment Ability to manage daily administrative tasks without losing sight of long-term goals and planning Additional Information Why Memphis? Shelby County Schools-one of the 25 largest school districts in the nation-is located in Memphis, TN, a city known for its great food, original music, professional sports, high-quality arts in the most affordable urban setting in the nation . Not only that, but Memphis is a hotbed and national leader for groundbreaking work in education. Benefits : SCS benefits include the following: State retirement plan Paid holidays Paid vacation Paid sick days Heath Care Insurance (e.g. Medical, Dental)
    $64k-88k yearly est. 3d ago
  • IT Director - PH

    Compass Experience Labs

    Information technology manager job in Manila, AR

    MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience Our founders were trailblazers in the eComm industry When they couldnt find a customer service partner that was as innovative as they were they built it Many companies view their customer care as a cost center but we believe it can be so much more If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business JOB SUMMARY The IT Director is responsible for leading the overall technology strategy infrastructure and operations of the BPO organization This role ensures secure scalable and high availability IT systems that support 247 operations client requirements and regulatory compliance The IT Director partners closely with executive leadership operations and clients to align technology initiatives with business goals while maintaining service excellence Key ResponsibilitiesStrategic LeadershipDevelop and execute the companys IT strategy aligned with business objectives and client SLAs Serve as a trusted advisor to executive leadership on technology cybersecurity and digital transformation Lead IT planning for growth including new client onboarding site expansions and scalability needs Establish IT governance policies and standards across the organization IT Operations & InfrastructureOversee day to day IT operations supporting contact center and back office functions Ensure high availability performance and reliability of systems including networks servers cloud platforms telephony and end user computing Manage BPO critical systems such as Contact center platforms VoIP dialers CRM ticketing systems Workforce tools WFM QA reporting Business productivity tools Microsoft 365 Google Workspace collaboration platforms Lead incident management root cause analysis and continuous service improvement Cybersecurity Risk & ComplianceDefine and enforce cybersecurity policies controls and incident response plans Ensure compliance with client and regulatory requirements eg ISO 27001 SOC 2 GDPR HIPAA PCI DSS depending on clients Conduct regular risk assessments audits and vulnerability management Partner with clients during IT security audits due diligence and compliance reviews Client & Stakeholder ManagementAct as the primary IT escalation point for clients and internal stakeholders Support sales and client onboarding by providing technical inputs security documentation and infrastructure readiness Translate complex technical concepts into clear business language for non technical audiences Maintain strong cross functional collaboration with Operations HR Finance and Compliance Team Leadership & DevelopmentLead mentor and develop IT managers engineers and support teams Build a high performing service oriented IT organization Drive skills development succession planning and performance management Promote a culture of accountability documentation and continuous improvement Budgeting & Vendor ManagementOwn the IT budget forecasting and cost optimization initiatives Manage relationships with vendors MSPs telecom providers and software partners Negotiate contracts SLAs and licensing agreements Evaluate and rationalize tools and technologies to maximize ROI Qualifications & ExperienceBachelors degree in Information Technology Computer Science or a related field 812 years of progressive IT experience with at least 4 years in a senior leadership role Proven experience in a BPO shared services or 247 operations environment Strong knowledge of Network infrastructure cloud platforms and endpoint management Contact center technologies and VoIP systems IT service management frameworks ITIL Agile DevOps Cybersecurity best practices and compliance standards Demonstrated experience managing large IT teams and complex vendor ecosystems PreferredExperience supporting US clients Certifications such as ITIL CISSP CISM AWSAzure or PMP Experience leading ISO 27001 SOC 2 or similar audits Exposure to automation AI or advanced analytics in BPO environments Key CompetenciesStrategic thinking and business acumen Strong leadership and people management skills Excellent communication and stakeholder management High sense of ownership and accountability Ability to thrive in fast paced high availability environments Strong problem solving and decision making skills
    $99k-145k yearly est. 29d ago
  • IT Network Engineer

    First Horizon Bank 3.9company rating

    Information technology manager job in Memphis, TN

    not eligible for sponsorship.** **Location:** Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC., Dallas, TX We are seeking a highly skilled and motivated Senior Network Operations Engineer to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background in managing complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement. **Responsibilities:** + **Incident and Problem Management:** Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents. + **Network Operations & Maintenance:** Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability. + **Architectural & Design Input:** Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions. + **Technical Expertise:** + **F5 BIG-IP:** Design, configure, and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable. + **Cisco Route/Switch:** Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT). + **HPE Aruba:** Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential. + **Automation & Scripting:** Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency. + **Documentation:** Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs). + **Collaboration:** Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues. + **On-Call Support:** Participate in an on-call rotation to provide 24/7 support for critical network issues. **Qualifications:** + Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. + Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role. + **Certifications:** Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred. + **Problem-Solving Skills:** Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure. + **Communication:** Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. + **Teamwork:** Ability to work independently and as part of a team in a fast-paced, collaborative environment. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter (************************************ LinkedIn (*************************************************** Instagram (****************************************** YouTube (********************************************************** ** ** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $82k-99k yearly est. 60d+ ago
  • Manager, IT Services

    Bradford Health Services, Inc. 3.8company rating

    Information technology manager job in Southaven, MS

    Ready to Lead IT Innovation? Join Our Team Today! Are you a visionary IT expert with a passion for innovation and a talent for leading high-performing teams? This is your opportunity to take charge as our IT Infrastructure Lead and shape the technological landscape for Bradford Health Services. Are you up for the challenge? Bradford Health Services is an industry leader in providing hope and healing to people with substance use addiction and associated co-occurring disorders. We currently have an immediate opening for our IT Manager position located in Southaven, MS. Just as each treatment plan is different, each career path at Bradford is different. Take a step forward in your career with Bradford Health Services. Job Summary: As the IT Manager, you'll play a pivotal role in shaping and optimizing our Information Technology systems. Reporting directly to the Corporate Director of IT and Facility CEO, your expertise will be essential in designing, configuring, and deploying cutting-edge hardware and software solutions. Your primary responsibilities will involve providing Level 3 Help Desk support, troubleshooting network issues, and ensuring smooth operations of servers and other critical IT components. Supervisory Responsibilities: N/A Duties/Responsibilities: * Hardware- advanced knowledge of all hardware supporting enterprise Information Technology systems, including advanced configuration, deployment, and maintenance of firewalls, switches, servers, SANs, routers, wireless access points, etc. * Software-advanced knowledge of all software supporting enterprise Information Technology systems, including advanced configuration, deployment, and maintenance of Active Directory, Azure, Backups, SD-WAN, end point protection, MDM, MFA, DHCP, DNS, Group Policy, etc. * Networking-advanced knowledge of configuration, deployment, maintenance, and troubleshooting of wired and wireless networking * Helpdesk/Desktop support- 2nd and 3rd level IT Help Desk support escalation of tickets for advanced issue resolution * Servers- advanced knowledge of configuration, deployment, maintenance, and troubleshooting of servers; domain controllers, file servers, print servers, anti-virus, application servers, other service appliances * On-call Rotation-monthly rotation of remote on-call IT duties (1 week rotation each month) with Bradford Health IT department * Vendor Relationship-maintain relationship with managed service vendors and support escalation procedures with vendors * Standard Operating Procedures and Policies- oversee standard IT operating procedures and policies to ensure systems sustainability and support; communicate procedure improvements to team and management when opportunities arise * Business Requirements- analyze business requirements and architect technology and business process improvements * Customer Service and Team Oriented-Provide a high-level of customer service to Bradford Health entire workforce; work within a virtual team while thinking broadly about overall company benefits of technology improvements * Experience with Microsoft Windows Operating Systems, Active Directory, DHCP, DNS, local/group policy, Anti-virus software, remote administration tools, mobile management platforms, computing asset management, Zoom teleconference and phones, Office suite of applications, others * Networking- basic to intermediate level of understanding and troubleshooting with computer wired and wireless networking * Server Administration- basic to intermediate level of understand and troubleshooting with servers; domain controllers, file servers, print servers, anti-virus, application servers, other server appliances * On-call Rotation- monthly rotation of remote on-call IT duties (1 week rotation each month) with Bradford Health IT department; primary on-call escalation for onsite needs * Vendor Relationship-maintain relationships with managed service vendors and support escalation procedures and vendors * Standard Operating Procedures- follow standard IT operating procedures to ensure systems sustainability and support; communicate procedure improvements to team and management when opportunities arise * Business Requirements- analyze business requirements and architect technology business process improvements * Customer Service and Team Oriented- Provide a high-level of customer service to Bradford Health Services entire workforce; within a virtual team while thinking broadly about overall company benefits of technology improvements * Leadership- mentor and empower IT colleagues on systems and services; train employees on technologies for improved technology adoption and usage * Other duties as assigned by IT Director Required Skills/Abilities: * Must have at least 10+ years' experience in advanced technology roles * Preferred skills in: * Microsoft Systems and Support * Cisco and Ubiquiti Networking * Lansweeper Help Desk Asset Management * Miradore MDM * Sophos and CheckPoint EndPoint Security Clients * HP and Dell Computing Assets * Window 10 or greater * VMware * Veeam * Manage Engine * Others Education: * Associate degree preferred; advanced certifications evaluated Physical Requirements: * Will need to be able lift heavy computer equipment occasionally, such as UPS and other like weighted items * Will require traveling to remote sites and walking from building to building on large outdoor, remote facilities Please Note: If recovering, two (2) years of continuous verifiable sobriety. We Offer: * A competitive salary plus benefits * Generous Paid Time Off * Professional growth opportunities Braford Health Services does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. In addition to federal law requirements, Bradford Health Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $61k-83k yearly est. 10d ago
  • IT Systems Administrator

    Top Rx 3.8company rating

    Information technology manager job in Bartlett, TN

    A leading generic pharmaceutical distributor with advanced information technologies is seeking a highly motivated IT Systems Administrator with a passion for technology, collaboration, and continuous improvement. This role supports critical infrastructure and end users across the enterprise and plays a key role in system reliability, security, and operational excellence. The Systems Administrator is responsible for the installation, configuration, monitoring, maintenance, and support of servers, networks, endpoints, and cloud services. This includes hands-on administration of Microsoft environments, cloud platforms, networking, endpoint protection, and user support in a regulated business environment. Requirements ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Core Responsibilities: · Administer and support enterprise systems including Windows Server, VMware, Active Directory, Exchange Online / Microsoft 365, Cloud VoIP, and endpoint security platforms. · Install, configure, patch, and maintain servers, desktops, laptops, and mobile devices. · Monitor system performance, availability, and security using remote monitoring and management (RMM) tools. · Respond to incident, problem, and service request tickets in a timely and professional manner. · Troubleshoot and resolve hardware, software, network, and security issues. · Provision, modify, and decommission user accounts, permissions, and access across multiple systems. · Support and train staff on Microsoft 365 applications, including Outlook, Teams, SharePoint, OneDrive, and related tools. · Support and administer cloud-based phone systems and video conferencing platforms. · Administer and support LAN/WAN infrastructure, including switches, wireless access points, VLANs, firewalls, VPNs, and network services. · Install and support PCs, laptops, RF devices, printers, switches, and other IT equipment. · Manage system changes, upgrades, and deployment projects, including documentation and change control. · Participate in cybersecurity incident detection, response, containment, and recovery activities in coordination with IT leadership and security partners. · Develop, document, and improve systems administration procedures and operational processes. · Maintain accurate IT asset inventories, system documentation, logs, and maintenance records. · Assist with backup, restore, and disaster recovery operations. · Participate in after-hours or weekend support as required for maintenance windows or incident response. Job Requirements Required Qualifications: · Minimum 5 years of professional IT systems administration experience. · Strong knowledge of Windows operating systems in physical and virtual environments. · Solid understanding of Active Directory, Group Policy, DNS, DHCP, and identity management. · Experience administering Microsoft 365 / Exchange Online. · Working knowledge of networking fundamentals, including LAN/WAN, VLANs, wireless, and TCP/IP. · Demonstrated ability to troubleshoot and resolve complex technical issues. · Ability to work independently and manage multiple priorities simultaneously. · Experience leading or contributing to infrastructure or deployment projects. · Working knowledge of cybersecurity fundamentals, including incident response concepts, endpoint threats, phishing, and access control. · Strong time-management skills and ability to work effectively under deadline pressure. · Willingness to participate in on-call or after-hours support when required. · Commitment to confidentiality, security, and best practices. · Reliable and regular attendance. Technical Skills Required: · Windows Professional and Windows Server administration · Active Directory and Group Policy · VMware virtualization platform experience · Microsoft 365 / Exchange Online administration · Endpoint protection and patch management · LAN/WAN networking fundamentals · Backup and restore solutions · Familiarity with endpoint detection and response (EDR/XDR) tools, security logging, and basic incident response workflows · IT asset and lifecycle management Preferred Skills: · Firewall configuration and maintenance · Network routers, switches, wireless access points, and VLAN design · Experience in medium-sized corporate IT environments · Familiarity with ITIL practices · Project management experience Certifications Preferred: · Microsoft certifications (e.g., MCSA, MCSE, or modern equivalents) · Cisco certifications (e.g., CCNA or equivalent experience) · ITIL certification Soft Skills Required: · Excellent written and verbal communication skills · Strong documentation and organizational skills · Collaborative mindset with the ability to work across business units · Customer-service-oriented approach to end-user support · Ability to uphold high standards aligned with company objectives · Professional, dependable, and adaptable Work Location: · On-site at our Bartlett location · No regular travel required Salary Description $83,000 - $86,000
    $83k-86k yearly 23d ago
  • IT Systems Administrator

    Memphis Grizzlies

    Information technology manager job in Memphis, TN

    The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. Support off-hours maintenance activities. Solution Support Serve as a liaison on significant projects. As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). Configure conditional access policies in M365 Security & Compliance Center. Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. Maintain clear documentation of system configurations, processes, and changes. Contribute to knowledge base articles and end-user “how-to” content as needed. Other duties as assigned. The Experience You Will Bring Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. Experience managing VMware virtualization environments and ensuring compliance with required security standards. Proficiency in PowerShell scripting for automation and administration. Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. Familiarity with security policies and retention requirements to ensure service compliance. Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. Experience with Cloudflare is a plus. Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy Industry-leading health coverage Short and Long-term disability Team Member and Dependent Life Insurance Group Voluntary Benefits Wellness programs through EAP and Headspace Discounts and Perks Matching 401(k) Employee Assistance Program Tuition Reimbursement Team Store Discounts Happy Hours and other fun activities Qualified parking and game night meals NBA Sponsored Discount Programs Employee Referral Bonuses Employee Recognition Programs Taking Time Off Generous Paid Time Off Holiday Pay Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.
    $64k-88k yearly est. Auto-Apply 60d+ ago
  • Director of Information Technology

    Barnhart Crane & Rigging 4.7company rating

    Information technology manager job in Memphis, TN

    * Collaborating with business leadership to develop holistic IT strategies to best meet the operating needs of the business, enable and support business growth and success, and solve business problems. * Leading and developing a high-performing IT organization that supports the business with excellence. * Providing forward-looking technology-related recommendations to enable improved business performance. * Recommending and implementing infrastructure solutions to meet the needs of the business and select and manage vendors to provide those infrastructure solutions. * Managing and supporting a network with approximately one hundred locations across the United States and Canada. * Supporting the business with resources to address user hardware, software, and network problems. * Establishing a roadmap for effective business intelligence, analytics, and decision support. * Ensuring and maintaining a secure network environment and leading the organization towards external cybersecurity compliance certifications * Ensuring a functioning disaster recovery plan as it relates to core IT systems. * Developing training content, as appropriate, to help the business get the most out of its IT investment. * Creating and managing to KPIs for the IT function. * Other projects and duties as assigned. Barnhart Offers: * Competitive salary and performance bonus * 401(k) program with company match up to 10% of pay * Family medical, dental and vision insurance * Paid time off * Barnhart CARES family care and community service opportunities Preferred Experience and Skills: * A business partnering and servant leadership approach to supporting the business. * A disposition and initiative to always seek improvement and challenge the status quo. * An ability to work effectively with people at all levels of the organization and manage multiple competing priorities in a fast paced environment. * Strong blend of Executive level communication skills coupled with the technical acumen required to lead a diverse IT team. * A track record of successful IT leadership across multiple disciplines. * A desire to work in the office, network and engage with internal business leaders, and travel for business on occasion. Location - Must be local to Memphis, TN, or willing to relocate. This is a full-time, on-site position. Education - bachelor's degree in computer science or a closely related field is preferred. Experience - At least ten years of experience with advancing responsibilities across a variety of IT areas. PURPOSE - Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world. MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry. NETWORK - Barnhart has built teams that form one of our industry's strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development. CULTURE - Barnhart has a strong team culture -- the "One TEAM." We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose. EOE/AA Minority/Female/Disability/Veteran
    $102k-147k yearly est. 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in Southaven, MS

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $47k-66k yearly est. 8d ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Marion, AR?

The average information technology manager in Marion, AR earns between $74,000 and $156,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Marion, AR

$108,000

What are the biggest employers of Information Technology Managers in Marion, AR?

The biggest employers of Information Technology Managers in Marion, AR are:
  1. Granite Construction
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