Information technology manager jobs in Murfreesboro, TN

This is an on-site in person position; candidates must be able to commute or willing to relocate to the area. Salary: $50,000.00 - $70,000.00 per year Ariento, Inc. is seeking multiple Support Technicians to join our newly established Nashville team! Technicians provide enterprise-level assistance to our customers, diagnose, and troubleshoot technical issues, answer queries and provide solutions. Key Responsibilities Provide technical support via phone, emails, chat and text using Zendesk ticket platform Serve as the first point of contact for customers seeking assistance Responsible providing accurate and professional resolution on all supported issues promptly, within SLAs Systematically troubleshoot technical issues to narrow down cause and provide solutions Explain technical issues/concepts to non-technical customers Escalate problems as needed or when required Serve as subject matter expert for Ariento's products and services and advise customers when they have questions or recommendations is warranted Record, track, and document the helpdesk ticket problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution Ask customer targeted questions to quickly understand the root of the problem Prioritize and manage several open issues at one time Follow up with clients to their issues are fully resolved after troubleshooting Provide excellent customer service as measured by NPS and CSAT Provide input for the product team on the development of new product features Document knowledge base articles to ensure repeatable best practice support efforts Work with end users and vendors to resolve issues. Contribute knowledge of trending and/or major issues. Participate in cross training sessions, both leading and learning. Accurately and efficiently document support issues and resolutions in the ticketing system. Contribute to conversations with the leadership team around process development/improvement for support strategies. Other duties as assigned. Required Qualifications Associates or bachelor's degree in IT related field or equivalent combination of related education, training, and experience 1 year of Help Desk experience (Preferred) Ability to commute to the Franklin, TN office. Ability to systematically diagnose and troubleshoot technical problems Excellent oral and written communication skills Strong attention to detail Strong customer service skills and experience in customer service type job Preferred Skills & Certifications Experience with Microsoft 365 administration Job Type: Full-time Work Location: In-person in the Franklin, TN office. Benefits: 401(k) Paid time off Health insurance Optional Dental and Vision insurance Compensation Package: Profit sharing Annual pay

Duration: 12 Months Contract Pay rate: $30/hr. on w2 without benefits Shift times - Second shift hours: 4:30 pm - 1:00 am - OT: 4:30 pm - 2:30 am Third Shift is M-F; 12.00 am to 07.00am Job Description: Our customer is seeking skilled NVIDIA server support technicians to join its team. You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment. Key Responsibilities:Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Required Skills and Qualifications:Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience. Proven experience working with NVIDIA servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Familiarity with server operating systems (Linux, Windows Server) and server management tools. Experience with server virtualization, data center management, and cloud-based environments. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Excellent troubleshooting and problem-solving skills with attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel. Preferred Qualifications:Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure. Additional Information: Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly. Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities. The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises. The ideal candidate must demonstrate a high level of professionalism and have a positive and outgoing attitude. They should also be collaborative and thrive in a team-oriented environment

We are seeking a strategic and hands-on Director of Business Applications and Platforms to lead the transformation and optimization of the business technology portfolio. You will oversee the design, implementation, and lifecycle management of critical applications, ensuring they drive operational excellence, streamline workflows, and deliver outstanding client service. This role is responsible for vendor selection, application customization and deployment, performance monitoring, and establishing best practices in governance and security. The Director works cross-functionally with senior leaders and technical teams to identify opportunities for improvement, evaluate emerging technologies, and enable the seamless integration of platforms. You will champion training and adoption initiatives and ensure that solutions meet the highest standards in compliance, security, and business impact. Success in this position requires significant experience with legal or professional services technology, expertise in system architecture and integration, and the ability to develop and communicate actionable strategies to non-technical stakeholders. Collaboration, leadership, and a commitment to driving innovation are critical. Key Responsibilities Strategic Leadership: Define and execute a technology strategy that scales with firm growth, strengthens security, and aligns platforms with organizational and client priorities. Governance & Integration: Establish robust application governance policies and integration frameworks to support interoperability, data security, and compliance. Team Development: Lead, mentor, and empower a high-performing team of application specialists, project managers, and technical staff, supporting professional growth and performance. Application Lifecycle Management: Oversee all phases of business application management: vendor selection, customization, deployment, ongoing maintenance, and optimization. Operational Excellence: Monitor application performance, troubleshoot issues, and resolve technical challenges; manage budgets and vendor negotiations to drive cost-effective investments. Continuous Improvement & Innovation: Identify and implement opportunities to automate and enhance workflows; evaluate new technologies to modernize the application portfolio; gather user feedback to improve system adoption and effectiveness. Stakeholder Partnership: Work closely with senior leadership to align technology initiatives to firm objectives and communicate technical information clearly to business stakeholders. Qualifications Bachelor's degree (preferably in a technology-related field); relevant technical certifications strongly preferred. Extensive experience managing business applications lifecycle within legal, professional services, or related environments. Strong knowledge of business systems architecture, application governance, and system integration-ideally with tools such as Salesforce (CRM), Intapp (practice management), NetDocuments (document management), and Elite 3E (practice accounting/financials). Track record of leading cross-functional teams and delivering complex projects on time and within budget. Experience designing and implementing training programs for technology solutions. Advanced vendor management, budgeting, and contract negotiation skills. Expertise in data security, privacy, compliance, disaster recovery, and risk mitigation. Demonstrated ability to drive innovation through technology adoption and process improvement. Exceptional communication and stakeholder engagement skills. Ready to help set the standard in legal technology and business operations? Apply now or contact our talent solutions team to learn more.

Our client is seeking an experienced NVIDIA Server Support Technician to install, configure, maintain, and troubleshoot NVIDIA servers in a fast-paced data center environment. The ideal candidate has hands-on experience with NVIDIA hardware, strong troubleshooting skills, and the ability to work collaboratively with IT teams. Key Responsibilities Install, configure, and deploy NVIDIA servers in data centers. Perform routine hardware maintenance, firmware updates, and component replacements on NVIDIA GB200 servers. Troubleshoot and repair NVIDIA server hardware/software issues to reduce downtime. Monitor and optimize server performance for stability and efficiency. Apply system updates, patches, and drivers. Support integration of NVIDIA servers with existing infrastructure. Maintain detailed documentation, reports, and configuration records. Collaborate with IT, network, and data center teams. Assist with rack mounting, cabling, airflow, and cooling management. Required Qualifications Bachelor's degree in IT/Computer Science or equivalent experience/certifications. Proven experience with NVIDIA servers or high-performance computing hardware. Strong understanding of server hardware (CPU, memory, storage, networking, cooling). Experience with Linux/Windows Server and server management tools. Knowledge of networking basics (TCP/IP, DNS, DHCP). Strong troubleshooting and diagnostic skills. Ability to work in fast-paced environments with multiple priorities. Strong communication/documentation skills. Preferred Experience with NVIDIA GPUs, CUDA, AI/ML, or HPC systems. Knowledge of IPMI, iLO, or similar management tools. Certifications: CompTIA A+, CCNA, etc. Familiarity with cloud platforms (AWS, Azure, GCP).

This is a 3 month contract opportunity with a leading global organization based in Atlanta, GA. There is potential to extend. Candidates have the opportunity to work from home 2 days per week! Successful candidates have a high level of initiative and thrive in a fast paced, enterprise environment. REQUIRED SKILLS: Associate's or Bachelor's degree in Information Technology, Business Administration, Supply Chain Management, or a related field. 1-3 years of experience (internships or part-time roles acceptable) in IT operations, procurement, inventory control, or asset lifecycle management. Basic understanding of IT hardware and software lifecycles, including procurement, deployment, maintenance, and retirement. PREFERRED SKILLS: CompTIA A+ or IT Fundamentals+ (for hardware/software foundations). ITIL Foundation certification. ServiceNow Certified System Administrator (CSA) or basic platform training. SAM/HAM practitioner courses from IAITAM (CHAMP, CSAM) or equivalent. Must be authorized to work in the US. Sponsorships are not available. Details

Annual Salary - $52,308 - $56,136 The Rutherford County Sheriff's Office is seeking a skilled and customer-focused IT Technician to join our team. This position provides front-line technical support for 24/7 critical systems used across public safety and county operations. If you enjoy troubleshooting, hands-on technical work, and supporting a mission-driven environment, we encourage you to apply. About the Role The IT Technician performs technical work involving the installation, maintenance, and troubleshooting of computer hardware, software, networking, and related systems. This position responds to work orders, supports end users, and assists with technology used throughout the Sheriff's Office and county facilities. Key Responsibilities * Provide first-line technical support via phone, ticketing system, email, and in-person assistance * Install, configure, update, and maintain Windows 10/11 workstations, laptops, tablets, and peripherals * Support and troubleshoot hardware, software, network, and printer issues * Operate and assist with computer systems, servers, printers, multi-function devices, telephony, switches, access points, scanners, external storage, and more * Install, terminate, and test network cabling throughout facilities * Maintain Active Directory accounts, group memberships, password resets, and workstation joins * Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, and MFA * Follow established IT procedures for imaging, provisioning, asset tracking, and software licensing * Perform basic network diagnostics (IP addressing, DNS, DHCP, VPN, Wi-Fi) * Use PowerShell, Terminal, or Command Line for routine tasks * Support in-car systems, MDTs, patrol workstations, and shared kiosks * Assist with mobile device management (iOS/Android), device enrollment, and security policies * Maintain compliance with CJIS Security Policy for handling Criminal Justice Information * Log work performed, update documentation, and follow helpdesk best practices * Assist with inventory management, hardware lifecycle, and preventative maintenance * Visit Sheriff's Office and county sites to provide onsite technical support * Participate in on-call rotation or after-hours support when needed Minimum Qualifications * Vocational/Technical degree (or currently enrolled) in Information Systems, Computer Operations, Networking, or related field * One (1) year of IT experience in computer operations, maintenance, or PC troubleshooting * Equivalent education/experience combinations may be considered * Valid Tennessee driver's license required * Ability to work scheduled hours, site visits, and on-call rotations

Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint. In this role, you'll be the go-to expert for keeping our systems running smoothly - from servers and networks to cloud platforms and mobile devices. You'll collaborate closely with the IT Director and other team members to design and implement innovative solutions, troubleshoot complex issues, and continually improve our technical environment. If you're passionate about technology, thrive on solving complex challenges, and want to be part of a forward-thinking organization - we'd love to meet you! What you'll be doing: * Manage and monitor all IT operations, ensuring reliability and performance across systems and devices. * Oversee our Microsoft 365 and Azure environments, including Teams, SharePoint, Intune, Exchange, Entra, and virtual machines. * Maintain and support PC, server, and network infrastructure. * Provide responsive, customer-focused technical support to team members company-wide. * Support telecom systems, hardware, and software requests. * Handle user setup, access control, and account management. * Respond to system outages and implement long-term solutions. * Evaluate and recommend new technologies to improve company efficiency. What we're looking for: * Associate's degree or higher in CS, Information Technology or related field required. * Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred. * 5+ years managing Wintel-based server-class hardware. * 8+ years working with Wintel clients and Microsoft Office applications. * Experience with M365, Azure Cloud Services, Intune MDM, DNS, and Hosted Phone Systems. * Familiarity with AI tools like Microsoft Copilot a plus. * Strong organizational and troubleshooting skills, with the ability to adapt quickly in a fast-paced environment. * Excellent communication skills - both written and verbal. * A collaborative, service-oriented mindset. * Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required. What's in it for you? * Competitive compensation package * Full Benefits: Medical, Vision, Dental, and more! * Paid Time Off * 401(k) matching * Opportunity to get in with an industry leading organization * Team-oriented culture

This position is responsible for managing the day-to-day activities and development of IT Marketing Support team members as well as managing the resolution for all escalated technical issues within the Marketing systems. Manage SLA's, incident, and problem management through the use of KPI's. Additional responsibilities include technical leadership, mentoring other team members, documentation, vendor management, and leading projects. Essential Duties and Responsibilities (Min 5%) * Manage, coordinate, motivate, and monitor day-to-day activities of the team for technical issues, support, and requests. * Work directly with business partners, application development and infrastructure teams to document and prioritize resolution for recurring problems. * Establish a cross-training and knowledge transfer processes for team members. * Facilitate the Critical Incident Resolution process to ensure proper escalations during the event and schedule the Correction of Errors meeting following the event. * Maintain policies and procedures to support IT production Marketing systems. * Manage the status updates, reporting and KPI's for IT and the business. * Evaluate, train and transfer recurring repeatable support processes to Tier 1 teams. Required Qualifications Experience: 6+ plus years of experience in technical support or development in a fast-paced retail environment, with applicable knowledge of application and database interfaces, email, network and system monitoring software, application development software and operating system software. 1 year of leadership experience preferred. Retail experience preferred. Education: Bachelor's degree in Computer Science or a related field from an accredited college or university is preferred. Any suitable combination of education and experience will be considered. Platform knowledge (UNIX, Linux, Windows): Ticket Management System (ex: Service Now), UNIX, Linux, Windows, cloud, and SaaS solutions Preferred knowledge, skills or abilities * Demonstrated experience driving issue resolution, system stability, and operational efficiency. * Strong knowledge of retail business processes. * Strong knowledge of marketing and retail customer technologies (ecommerce, POS, etc.) is preferred * Strong knowledge of interfacing and integration methodologies such as SAP IDOCs, BDocs, and APIs * Strong planning and organization skills. * Strong knowledge of database and SQL concepts. * Strong understanding of operations and business correlation. * Strong written and verbal communication skills. * Superior ability to work independently and manage workload prioritization to deliver high quality work products on time and with minimal direction. * Ability to develop new problem-solving approaches and formulate innovative solutions. Working Conditions * Normal office working conditions * Must be able to work some nights and weekends * Occasional travel required Physical Requirements * Sitting * Walking * Standing (not walking) * Kneeling/Stooping/Bending * Reaching overhead * Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs: Insurance * Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan * Eligibility begins the first day of the month following your hire date. * The Company offers a matching contribution up to 6% of your eligible compensation. * Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Paid Sick Leave * Accrual of up to 56 hours of paid sick leave per year. * Unused sick leave rolls over annually until your sick bank reaches 480 hours. Vested Vacation Hours * Eligible to receive vacation hours on January 1st following your hire date. * These hours will be vested and available for use in accordance with Company policies. Non-Revenue/Space Available (NRSA) Travel Privileges * NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service. Leaves of Absence * Eligible for various types of leave, including: * Medical Leave * Non-Medical Family Care Leave * Maternity and Paternity Leave * Personal Leave * Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. Compensation Details * Contour Airlines offers a competitive salary based on your prior work experience. Equal Employment Opportunity Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Summary of Essential Duties The Director of Information Technology (Systems) is a key leadership role responsible for overseeing all aspects of Contour's information systems and technology infrastructure. This position ensures the stability, security, and scalability of enterprise-wide IT systems that support the Company's diverse aviation operations, including scheduled airline service, charter operations, maintenance, and FBO services. The Director will lead a high-performing IT team, manage vendor and software relationships, and ensure compliance with FAA, TSA, and other regulatory requirements as they relate to technology and data systems. This position requires a balance of strategic vision, operational execution, and hands-on technical expertise. The successful candidate will demonstrate exceptional leadership, communication, and problem-solving abilities, ensuring that Contour's technology environment remains reliable, secure, and aligned with business objectives. Key Responsibilities * Advises and consults with other departments on production software issues, concerns, problems, and questions. * Assist in managing service requests and relationships with ERPs as directed. * Analyzes proposed and actual projects in terms of the potential benefits of using information systems. * Prepares long-and short-range plans for application selection, software systems development, systems maintenance, production activities, and necessary support resources. * Plansandrecommendschangestothecapacityoftheoperatingsystemanditsconfiguration. * Prepares cost estimates for current and proposed projects, reflecting the equipment and staff requirements as directed. * Make analytical decisions and be accountable for all actions made by a department or group. * Use a high degree of analytical ability by using sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation. * Perform other duties as assigned by leadership Qualifications * Must be at least 23 years of age. * Bachelor's degree in computer science, Information Systems, or a related field. * Minimum of 7-years of related experience. Additional years of relevant experience can be substituted for the education requirement on year-for-year basis. * Must have experience leading an information technology department in a like-sized organization. * Proficient with MS products suite, administration of Azure O365 and Active Directory. * Strong working knowledge of AWS administration, networking, NIST cybersecurity practices. * Development skills for CRM and contact center integrations, LMS. * Experience with cloud-based authentication strategies for SSO. * Minimum 2 years professional experience with ASP.NET framework and C#, proficiency with ASP.NET Core MVC framework, working knowledge of API processes, experience with GIT or other version control system, comfortable with basic front-end development including HTML, CSS, and JavaScript. * Working knowledge of ITSM/project management software (ServiceNow, Jira, etc.); Agile development. * Aviation IT experience is a plus, as well as MCSE and/or CNE certifications. * Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. * Possess strong leadership, interpersonal and organizational skills. * Must have well-developed people skills and ability to work with a variety of personalities. * Able to coordinate multiple priorities and meet deadlines. * Able to handle interruptions and a fast-paced environment. * Able to work with confidential materials and information. * Ability to manage multiple complex projects simultaneously. * Maintain strong attention to detail. * Be a visionary with ability to clearly see the need for change, and then revise processes or procedures and ultimately implement revisions as needed * Be self-motivated and able to motivate others * Be able to communicate information and recommendations to non-technical personnel in an informative manner. * Strong supervisory and leadership skills. * Authorized by law to work in the United States and able to travel in and out of the United States. * Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks. * Must understand, read, and write English. * Excellent communication skills both written and verbal delivered with tact and professionalism. * Ability to work independently and as part of a team. * Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations. Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose - creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business. Research IT unites science with technology to accelerate the Research and Development of medicines and to deliver therapeutic innovations. The team leverages technology and platforms to streamline scientific experimentation to help Researchers follow the science, to understand the disease and identify potential therapies. They are at the forefront of advanced analytics to enable data driven drug discovery; to innovate so Scientists can rapidly analyze and accelerate the discovery of new medicines. What You Will Do: * Closely listen, interpret, and understand customer needs into technical terms to solution and action * Coordinate with other Lilly groups and vendors regarding requirements, operating system requirements, additional hardware requirements and costs * Create strategy and plan to provide qualified infrastructure platforms and be able to execute the defined plan. * Troubleshooting problems on platforms including Citrix, RealVNC, VDI, Linux, Windows OS, iGel technology and other workstation connected hardware as well as Telecom. * Experience in configuring DNS, NTP, Proxy, etc, for specialized Manufacturing and Lab workstations. * Provide strategy for immediate and future upgrades/patching of hardware and software applications. * Providing supporting documentation for validation and testing of upgrades * Drive the validation of new and existing systems by providing technical design information to assure GMP data integrity Your Minimum Requirements: * Bachelor's degree in computer science, Information Technology or related technical field * Minimum 4+ years in a technical or operational IT role, with experience supporting end-user workspaces, hardware (e.g., scanners, printers), networking systems, and/or telecom technologies * Minimum 3+ years of experience in Manufacturing or Clinical development facilities. * Minimum of 3+ years work experience in pharma, GMP, FDA or other highly regulated environments * Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position. What You Should Bring: * GMP Knowledge * Advanced knowledge of network technologies * Experience troubleshooting network connected devices in a complex segmented lab and manufacturing network environment Other: * This is a hybrid position located at Lilly Technical Center -N until the completion of the Lebanon Medicine Foundry Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $64,500 - $151,800 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

Day to day: We are seeking a highly skilled and motivated Network Administrator to join our IT team. This role is ideal for a network-focused professional with a strong background in Tier 1 and Tier 2 support, advanced configuration and deployment experience, and a passion for designing and maintaining robust network infrastructures. Key Responsibilities: - Design, configure, and deploy network solutions, including switches, routers, and wireless systems. - Manage and maintain Cisco and Meraki network environments, with emphasis on CLI-based Layer 2 switching. - Perform wireless network design, deployment, and configuration. - Administer Windows Server environments, including Active Directory, DHCP, NPS, and 802.1x authentication. - Manage and deploy firewalls (Palo Alto, FortiGate, Versa), with a preference for candidates experienced in firewall management. - Support and deploy SD-WAN solutions; Meraki or similar "one-click" platforms are acceptable. - Navigate VMware environments to access and manage virtual servers. - Provide occasional after-hours support for critical projects or facility-specific needs. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 3+ years of experience as a Network Administrator. - Strong understanding of network engineering principles and practices. - Proficiency in Cisco CLI and/or Meraki platforms. - Experience with wireless network deployment and configuration. - Familiarity with Windows Server roles and services (AD, DHCP, NPS). - Hands-on experience with firewall deployment and/or management. - Working knowledge of SD-WAN technologies. - Ability to navigate VMware environments. - Available to be onsite in Smyrna, TN every 28 days for badge renewal. - Available to be onsite in Murfreesboro, TN up to 10 days per quarter, or as needed for projects. o Provide backup coverage for Tier 1 HQ support, ensuring seamless operations during staff absences (sick leave or vacation): Onsite Tue/Thu only @ Murfreesboro location. Plusses: - CCNA or Meraki certification preferred. - Firewall management

Water Resources Senior Engineer Professional Preferred locations: Brentwood, TN Arlington, VA Milwaukee, WI Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Are you motivated by creating sustainable change for long term water issues? Are driven to develop staff and client relationships? Are you our new member of Ramboll's Water Resources team working toward solutions for water supply and utility planning? If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Water Resources US Division as our new Senior Project Manager and work with us to close the gap to a sustainable future. Job Description As our new Water Resources Senior Engineering Professional specializing in water supply and master planning, you will lead and support complex planning projects for public and private water utilities, regional agencies, and municipalities as well as work with industrial companies to evaluate water supply resiliency. This role requires a strategic thinker with a solid technical background, strong communication skills, and the ability to manage projects and mentor junior staff. You will work with a diverse project team of water quality, infrastructure, and treatment experts to deliver solutions to our clients. Our team is vibrant, innovative, international, and supportive. You will collaborate with your colleagues to play a critical role in defining and delivering projects innovative and sustainable solutions to both public and private sector clients. Your key responsibilities will be: Provide technical leadership and expertise to the team in water supply resiliency and water utility planning. Identify and pursue business opportunities; prepare and deliver reports, presentations, and technical documents summarizing findings, recommendations, and regulatory compliance efforts. Lead team in development of water risk and resiliency assessments, hydrologic modeling, development of capital improvement plans; develop and evaluate long-term water demand projections, supply strategies, and infrastructure needs; prepare planning documents including integrated water resources plans, water management plans, and water system master plans; work collaboratively with multidisciplinary teams including environmental scientists, GIS analysts, and civil engineers. Qualifications About you: Bachelors degree in water resources engineering or similar discipline with 10+ years experience. Advanced degree highly desirable. Licensure as a professional engineer or ability to obtain within 6 months of employment. Demonstrated business development and leadership capabilities. Strong understanding of project delivery tools and metrics, and a proven history leading project delivery teams to successfully meet client expectations and supporting project teams. Additional Information What we can offer you: Commitment to your development Leaders guided by our Leadership Principles A culture that welcomes you as the unique person you are Inspiration from colleagues, clients, and projects The long-term thinking of a foundation-owned company Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV, cover letter, etc. We recognize that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We invite applications from candidates of all backgrounds, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process.

What We Need Corpay is currently looking to hire an IT Analyst II based out of Brentwood, TN. In this role, you will provide advanced system level support of multi-user, technical and financial applications, and expert technical support through direct contact with end users. This includes general support tasks, advanced troubleshooting, systems administration, testing and installation of software and server/network support. Serve as the initial point of contact for all end user technical related issues for internal Corpay associates. The IT Analyst will assist with projects working closely with other Analysts (Both in applications and technical services) to document support requirements, develop new scripts and train other End User Support team members. How We Work As an IT Analyst II, you will be expected to work in an office at our Brentwood, TN office location. Corpay will set you up for success by providing: Assigned workspace in Brentwood office location Company-issued equipment Formal, hands-on training Monthly home internet stipend Role Responsibilities The responsibilities of the role will include: Following agreed procedures, identifies, registers and categorizes incidents and requests Providing advanced technical assistance and maintenance support to end users including, but not limited to, servicing as primary second tier support and first tier support, when assigned Resolving incidents upon first contact where possible Responding to incidents/issues logged by phone, email or portal in timely manner Gathering data and provides basic troubleshooting techniques for all computer software and hardware issue Applying solid analysis skills and present moderate to complex facts to ensure proper problem determination Resolving all moderately complex technical support issues, tracks and documents pertinent information in a timely manner according to standard procedures Accurately capturing and documenting of issue or request information in the FLEETCOR IT Service Management Ticketing system Escalating issues within Service Level Agreements, follows up and updates customers on status inquires Managing, meeting and maintaining service levels and ensure all incidents are dealt with in accordance with the SLA and internal KPIs Partnering with IT and business contacts and effectively communicates relevant IT company related matters to ensure rapid resolution Emitting a positive, enthusiastic service attitude at all times and understands how to handle difficult situations using proper discretion and respect General understanding of the various lines of business within FLEETCOR, their function and importance to ensure solutions align with business needs Complies with all specified department, unit and IT Service Delivery Best Practices processes, goals and metrics Upholding the Corpay Code of Business Conduct at all times Adhering to Corporate procedures and policies May be required to be the designated "On Call" person to handle problems after normal business hours/and or during weekends utilizing a cell phone as well as schedule change assignments Participating in special projects or performs duties in other areas as requested Creating/Amending/Deleting user AD & Application accounts according to corporate policy Suggesting improvements to the End User Service Delivery process Remote installation of approved software Troubleshooting Microsoft Windows issues Troubleshooting off the shelf software issues e.g. MS Office, Slack, Zoom, Chrome Browser, Edge Browser, etc. Aiding in the use of off the shelf and bespoke software Troubleshooting mobile device issues e.g. VPN access, email access on smartphone Providing updates as warranted to FLEETCOR Knowledge Management system Ensuring line management are immediately made aware of high priority or high impact issues Qualifications & Skills Requires a high school diploma plus additional post-secondary college or technical school Preference for previous office and technical experience in a customer support environment 3+ Years 1st line support/Service Desk experience Experience working in a role with a multinational focus would be beneficial as would any experience working for an organization that is SOX or other regulatory body compliant Ability to listen attentively Communications, verbal and written that deliver an effective, clear, concise message Demonstrates solid interpersonal, customer service and telephone etiquette skills Well organized with attention to detail and ability to carry out tasks independently Self-motivated, self-learning aptitude Commitment to tasks in a fast-paced environment Good team-working ability, particularly within a small team and across borders Intermediate to advanced knowledge of computer fundamentals and related technical disciplines Working knowledge of Microsoft Windows 10 and 11 Citrix or VMWare Application and Desktop Virtualization MS Office 2019/Office365/Intune/ADUC/PowerShell Collaboration Technology such as Zoom, Slack, MS Teams Mobile Device Management Installation and Support PC hardware break-fix identification Printer operation and network printing installation and support ITIL Certification - Minimum Foundation preferred Windows 10 Workstation Certification preferred Help Desk Certification preferred Must complete continuing education requirements as outlined by Corpay HR Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. #LI-DR1 #CORPAY

Job Description Ingram Content Group (ICG) is currently seeking a Director, IT Infrastructure & Operations to join our team in LaVergne, TN (Greater Nashville area). This person directs the development and implementation of comprehensive IT infrastructure strategies that align with and support the organization's business goals. Leads and oversees all infrastructure functions, from engineering to operations, ensuring stability, scalability, and security of the enterprise technology environment. Manages diverse technical teams encompassing open systems (Linux and Windows), networking, CloudOps, storage, database, and IBM systems, driving operational excellence and continuous improvement. Through strategic planning, innovation, and collaboration; ensures that the company's infrastructure capabilities effectively enable current and future business objectives. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in computer science or related field 8+ years of progressive experience in IT infrastructure operations 5+ years in a leadership or management capacity overseeing multi-disciplinary technical teams responsible for system administration, patch management, monitoring, backup/recovery, and performance optimization. 5+ years' experience managing enterprise-level infrastructure environments including Windows, Linux, IBM Systems, cloud platforms, storage, and networking. 5+ years' experience developing and managing operational budgets, vendor contracts, and service-level agreements (SLAs). We have a preference for: Ability to successfully drive automation, process improvement, and operational excellence initiatives Knowledge of both on-premise and cloud environments (AWS, Azure, or GCP). Strong understanding of ITIL or similar service management frameworks and their application in large-scale operations. Project management skills The Director of IT Infrastructure & Operations key responsibilities are: Design and execute infrastructure and operations strategies supporting enterprise business objectives, ensuring scalability, security, and high availability across hybrid (on-prem and cloud) environments. Provide leadership and direction for all infrastructure domains including open systems (Windows/Linux), networking, CloudOps, storage, database, and IBM systems. Oversee daily operational activities including system monitoring, patching, maintenance, backup, and recovery, ensuring stability and adherence to SLAs. Champion automation, orchestration, and containerization (e.g., Terraform, Ansible, Kubernetes) to improve deployment speed, reduce manual effort, and enhance system reliability. Partner with Data Science and Application teams to design and maintain infrastructure capable of supporting AI/ML workloads, including GPU clusters, data pipelines, and model deployment environments. Direct the design and implementation of enterprise monitoring and observability frameworks to proactively identify and resolve performance or availability issues. Drive adherence to ITIL-aligned service delivery, including Incident, Problem, and Change Management, while maintaining clear business-impact communication during critical events. Lead disaster recovery and business continuity planning, testing, and documentation for all critical systems and applications. Partner with Information Security, and Application Development teams to maintain system integrity, enforce security controls, and support innovation initiatives. Manage vendor relationships, contracts, and negotiations related to infrastructure hardware, software, cloud, and managed services. Develop and manage annual operating and capital budgets, ensuring cost efficiency and alignment with strategic priorities. Establish and monitor operational KPIs and Service Level Objectives (SLOs) to measure performance, drive accountability, and identify opportunities for improvement. Oversee capacity planning and performance tuning to ensure optimal utilization of compute, storage, and network resources. Direct evaluation and selection of network, server, storage, and co-location technologies to meet enterprise needs and future scalability. Ensure ongoing compliance with corporate, regulatory, and security requirements. Promote a culture of collaboration, respect, innovation, and continuous learning across the Infrastructure & Operations organization. Serve as the escalation point for critical incidents, coordinating response and communication across technical teams and business stakeholders. Stay informed of emerging technologies and industry trends to guide modernization and long-term infrastructure strategy. Hiring Salary Range: $170,000k - $217,000k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 20 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Portobello 2025 Revision 1.0 JOB TITLE: IT Technician EMPLOYER: Portobello America DEPARTMENT: Information Technology REPORTS TO: IT Manager Position Overview The IT Technician is responsible for providing technical support, troubleshooting, and maintenance for the company's hardware, software, and network systems. This role supports both office staff and plant floor operations, ensuring reliable technology that enables production, communication, and administrative efficiency. The IT Technician plays a key role in maintaining day-to-day IT operations and supporting long-term infrastructure initiatives. Key Responsibilities Technical Support & Troubleshooting Provide first-level and second-level support for end users (onsite and remote). Diagnose and resolve issues with hardware, software, printers, and mobile devices. Assist with setting up and configuration of new computers, phones, and accounts. System & Network Maintenance Support daily monitoring and maintenance of servers, network devices, and Wi-Fi systems. Perform routine updates, patching, and system backups. Assist with managing Active Directory, user permissions, and group policies. Plant Floor & Manufacturing Support Provide IT support for production systems, including PLC networks, IoT devices, and industrial equipment interfaces. Troubleshoot connectivity issues impacting manufacturing equipment. Work closely with engineering and production teams to support technological needs. Documentation & Compliance Maintain accurate records of IT support tickets, inventory equipment, and system configurations. Follow IT security protocols and assist in maintaining compliance with company policies. Provide basic training for employees on system use and cybersecurity awareness. Project Assistance Assist with IT infrastructure projects, including network upgrades, server migrations, and new technology implementations. Support the IT Manager and team in larger-scale initiatives. Qualifications Associate's degree in information technology or related field (bachelor's preferred) or equivalent experience. 1-3 years of experience in IT support or helpdesk roles. Strong knowledge of Windows operating systems, Microsoft Office 365, and common business applications. Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN). Basic understanding of servers, virtualization, and cloud technologies. Experience supporting IT in a manufacturing or industrial environment preferred. Relevant certifications (CompTIA A+, Network+, Microsoft, etc.) are a plus. Key Competencies Strong problem-solving and troubleshooting skills. Customer-service oriented with excellent communication skills. Ability to prioritize and manage multiple tasks. Team player with willingness to learn and grow in the role. Portobello America is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Are you ready to lead with purpose and power up a mission-driven network? We're looking for a Network Operations Center (NOC) Manager to guide a dynamic 24/7 team supporting K-LOVE's national broadcast and infrastructure technologies. This is more than just a technical leadership role-it's a chance to blend hands-on expertise with servant leadership, driving operational excellence while keeping our mission front and center. If you're passionate about IT systems, cloud environments, and building a culture of trust and accountability, this could be your calling. **This role will work fully on-site at our headquarters in Franklin, TN. The schedule will be Monday - Friday, 8:30am-5pm.** What will you do? Technical Operations & Support Provide Tier 3-4 technical support for servers, business applications, and cloud infrastructure (AWS, Azure). Support and maintain systems and networks to ensure high performance and service reliability across broadcast and IT environments. Maintain in-depth knowledge of operating systems and key applications to support planning, testing, and implementation of technical initiatives. Evaluate user needs and contribute to continuous improvement. Work closely with IT Help Desk to ensure an open line of communication between local office resources and the IT Help Desk to improve end user customer service levels. Serve on special committees, work groups, project teams, or escalation teams related to various firmwide IT initiatives. Initiatives may be specific one-time events (e.g., research, testing, rollouts, upgrades, installations) or ongoing activities. Monitor and manage system updates, patching, and infrastructure documentation. Monitor key performance indicators (KPIs) and operational metrics, driving continuous improvement to achieve targets. Apply Tier 2 troubleshooting expertise across networking protocols (DNS, DHCP, TCP/IP, SNMP, IP), satellite (VSAT), and broadcast systems (transmitters, STL/TSL, processors, EAS/ENDECs). Respond to technical issues with strong customer service orientation, addressing user concerns with professionalism and empathy. Maintain compliance awareness and support regulatory requirements, including FCC rules and legal broadcast limits. Systems Administration & Automation Automate operational tasks using scripting languages (PowerShell, Bash, Python). Manage infrastructure tools and platforms, including SolarWinds, Git, Jira, Prometheus, Grafana, Docker, Kubernetes, Jenkins, and system health dashboards. Support software deployments, hardware rollouts, and system integrations in collaboration with IT and DevOps teams. Support ERP system integrations, including systems such as Sage, NetSuite, SAP, or Oracle. Cloud & Infrastructure Management Maintain and troubleshoot cloud-based environments in AWS and Azure. Work to improve system scalability, efficiency, and security in line with organizational objectives. Collaborate with cross-functional teams on infrastructure planning and future-state architecture improvements. Leadership & Team Development Lead, mentor, and schedule a 24/7 technical operations team to ensure incident readiness and continuous coverage. Promote a culture of trust, accountability, and continuous improvement grounded in servant leadership. Establish performance benchmarks, coach Team Members, and provide technical guidance aligned with Ministry values. Analyze complex technical challenges, often under pressure, and guide Team Members toward structured, solution-oriented resolutions. Communication & Documentation Draft clear incident reports, standard operating procedures, and technical documentation. Provide verbal and written updates to internal stakeholders, including non-technical audiences. Create and maintain accurate documentation of system changes, procedures, and troubleshooting efforts. Present infrastructure updates and incident summaries to leadership and cross-functional teams. What are we looking for? Bachelor's degree in Information Technology, Computer Science, or related field - or 7+ years of equivalent professional experience. License and Certification: None required. Cloud certifications (e.g., AWS Certified SysOps Administrator, Azure Administrator Associate), CompTIA Network+, SBE preferred. Minimum 5+ years in IT support, systems administration, or operations engineering. Minimum 5+ years or equivalent experience in broadcast engineering. Proficiency in Windows Server, Linux/Unix, and core networking concepts (DNS, DHCP, TCP/IP). Hands-on experience with cloud platforms (AWS, Azure) and virtualization tools. Familiarity with scripting languages (PowerShell, Bash, Python) to support automation and tooling. Strong interpersonal and communication skills with the ability to collaborate effectively across technical, business, and ministry teams. Experience with DevOps tools such as Docker, Kubernetes, Jenkins. Understanding of ERP systems and integrations (Sage, NetSuite, SAP, Oracle). Professional certifications such as: o CompTIA Network+ o AWS Certified SysOps Administrator o Microsoft Certified: Azure Administrator Associate SBE Radio Operator Certification preferred or the ability to obtain within the first year of employment. Proven leadership experience with strong team-building and mentoring skills in a 24/7 technical operations or broadcast environment. Advanced understanding of broadcast systems, including transmitter operations, remote control systems, STL/TSL, processors, EAS/ENDECs, and legal broadcast limits. Solid expertise in networking and communication protocols such as SNMP, IP, VSAT, and satellite technologies, with the ability to perform Tier 2 troubleshooting with minimal supervision. Demonstrated ability to analyze and resolve complex technical problems, often under pressure, while managing multiple issues systematically and logically. What can we offer you? Industry leading Medical, Dental & Vision coverage Short/long term disability and life insurance Robust 401K with company match Parental leave with Baby Bonding pay Generous PTO, holiday and sick pay Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more Leadership and Career Development Programs including free access to LinkedIn Learning platform Why work for K-LOVE? K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a single radio station, K-LOVE today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states and beyond, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. EMF employs nearly 500 team members between its offices in Nashville, TN, Rocklin, CA, and field locations around the country. You can view our mission and values here Mission, Beliefs & Values. “As an Equal Opportunity Employer, EMF makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and the promotion of equal employment opportunities regardless of protected class, characteristic or status. However, EMF is also a religious non-profit organization where all team members contribute to the Company's mission of encouraging our audiences “to have a meaningful relationship with Christ.” Therefore, p ursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), EMF has the right to hire only candidates who agree with the Company's Statement of Faith. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act. ” We can recommend jobs specifically for you! Click here to get started.

Job Description The Sr. Manager, Voice / Switching Platforms will lead the planning, deployment, and operation of our voice switching and UC platforms (MetaSwitch, BroadWorks) and must deeply understand telecom networks, carrier operations, and regulatory environments. You will manage a team of engineers, oversee platform reliability, integrate new services, drive roadmap decisions and be the point of contact for resolving complicated & escalated customer service impacting issues. You will act as the bridge between operations, customer escalations from Tier2, architecture, product, and vendors to deliver world-class telecom services. Key Responsibilities Lead a team of voice engineers and operations staff supporting MetaSwitch / BroadWorks platforms. Oversee feature rollouts, upgrades, patches, capacity expansions, and migrations. Define architecture, standards, and best practices for voice switching / services. Ensure high availability, redundancy, disaster recovery, and performance SLAs. Troubleshoot and lead resolution of critical outages or escalations. Interface with vendors (MetaSwitch / Microsoft, BroadWorks / other 3rd party vendors) for support, roadmap, and escalations. Collaborate on service design and new offerings (e.g. VoIP, IP Network, unified communications). Manage budgets, vendor contracts, and licensing. Forecast capacity and plan for future growth. Maintain documentation, runbooks, process improvements, escalation playbooks. Stay current with industry trends (cloud voice, microservices, SIP evolution, 5G/IMS integration) and propose enhancements. Required Qualifications / Skills Bachelor's degree in electrical engineering, Computer Science, Telecommunications, or related field. 20+ years in voice / telecom engineering, with at least 10+ years in a leadership role. Deep hands-on experience with MetaSwitch (switching, feature server, provisioning, interconnect). Strong experience with BroadWorks / BroadSoft or equivalent UC / switching platforms. Solid understanding of SS7, SIP, RTP, codec interworking, QoS, signaling protocols. Experience with Session Border Controllers (SBCs), interconnect, SIP trunking, interworking gateways. Experience in migrations or greenfield deployments is a plus. Strong leadership, vendor management, and communication skills. Ability to manage operations, outages, and escalations. Planning, budgeting, documentation, process orientation. Familiarity with emergency services (911 / NG9-1-1), regulatory compliances. Willingness to be on-call or handle critical issues after hours, as needed. Carrier Network Architecture: Deep understanding of Class 4 & 5 switching, routing, and call signaling (SIP, SS7, ISUP, SIP-I). VoIP and TDM Interconnects & Peering: Knowledge of SBCs, Media Gateways, Softswitches. Traffic Management: Experience with Least Cost Routing (LCR), QoS, traffic optimization. Number Portability, CNAM & ENUM: Understanding of numbering plans and local/national routing databases. OSS/BSS Systems: Familiarity with operational systems for provisioning, mediation, billing, and fault management. Network Security: Awareness of fraud management, Fraud prevention, SIP security, and firewall/NAT traversal. Cloud & Virtualization: Exposure to NFV, SBC virtualization, and cloud-based carrier platforms is increasingly valuable. Exposure to international voice termination, wholesale VoIP, or carrier interconnect management. Preferred / Nice-to-Have Experience with cloud voice / microservices / containerization of telecom functions. Experience integrating with IMS / 5G / VoLTE / VoWiFi. Prior exposure to hybrid switch / UC architectures (legacy + cloud). Experience managing distributed teams or multi-site operations. Powered by JazzHR QKhSOf135d

Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join our dedicated team. Primary Duties and Responsibilities: • Installation, control, and maintenance of PCs, servers, and peripherals on/off-site. • Manage and monitor customer WANs and LANs. • Install new and maintain existing hardware and software. • Respond to inquiries and requests for assistance from our customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support. • Consult with customers and recommend computer hardware and software to enhance their operations. • Assist with setting up backup hardware and software. • Oversee regularly scheduled maintenance of various customer IT assets, including PCs, servers, and printers. • Company vehicle, computer, and phone provided during work hours. Job Requirements: Knowledge of Microsoft Office, including Outlook, Word, and Excel. Working knowledge of computer hardware, including PCs, servers (all modern versions), printers, routers, etc. Familiarity with Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks, and other common software programs. Report IT problems and issues to central dispatch for follow-up scheduling when necessary. Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements. Possess excellent verbal and written communication skills and communicate effectively with customers and employees. Must maintain a neat appearance, be organized, and be able to multitask. Proactive in finding and implementing support resolutions for all customers efficiently and professionally, while also being able to work independently when required. Must be a team player, assisting other employees with troubleshooting and resolutions when necessary. Must pass a drug screening and background security check before employment - no exceptions Benefits: Friendly and productive work environment Paid time off Paid holidays Company-provided computer, cell phone, and tools vehicle (during work hours) Health insurance options Dental insurance options Vision insurance options Life insurance 401K