Information technology manager jobs in Murfreesboro, TN - 61 jobs

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IT Sourcing Contract Manager
Loews Customer Engagement Center and Distribution Services
Information technology manager job in Franklin, TN
Job DescriptionLoews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests. Who We Are: Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: This position provides sourcing & contracting direction and leadership in a high-volume, multi-state environment. This position is responsible for developing and maintaining strong partnerships with key internal stakeholders to define requirements for the procurement initiatives across critical categories including hardware, software, services and equipment. Key responsibilities include leading the development and execution of complex RFPs, identifying and evaluating qualified suppliers, and negotiating favorable contractual terms and creating and delivering sophisticated analysis to support strategic decision-making across Loews Hotels. This position partners closely with Information Technology & Governance teams to execute sourcing strategies and contracts. Acting as a strategic advisor, this role requires a deep understanding of business needs, translating them into actionable sourcing plans. The position is responsible for providing subject matter expertise, aligning procurement initiatives with the organizational priorities, and driving execution with a strong focus on timeliness, and deliverable and measurable business outcomes to meet business goals and objectives. By applying industry best practices and sound processes, this position will drive the sourcing, contract, and negotiation process with suppliers from the initial planning and market research through RFP development, bid analysis, negotiations, contract terms and execution of agreements. The role is accountable for securing favorable outcomes that align with the needs of both our corporate office and hotel operations. This position also ensures ongoing supplier performance, including first-in-class service quality, timely product delivery, management of substitute items and adherence to contractual commitments, while consistently supporting that our internal stakeholders' needs are met. The Strategic Sourcing Manager -Information & Technology will collaborate regularly with suppliers and cross-functional stakeholders across various levels of the organization. Key internal partners include Procurement, Payment Services, Legal, Risk Management, Information Technology, IT Security and Governance, and Finance. This role requires strong relationship management and communication skills. The Strategic Sourcing Manager-Information & Technology reports directly to the Associate Director, Hotel Acquisition & Operating Analytics. Who You Are: A relationship builder with a dynamic approach to developing connections A continually curious forward thinker who loves to find creative solutions A team builder with the ability to establish a strong following Comfortable with taking the lead in a variety of settings Collaborator who excels in an exciting, ever-evolving environment What You Will Do: Build/establish and maintain strong, collaborative relationships with financial, operational, and IT internal stakeholders to ensure complete understanding of the business needs and alignment in development and execution of sourcing initiatives.. Build and maintain strategic supplier partnerships; hold suppliers accountable for meeting performance standards, ensuring quality, and delivery of contractual commitments Conducts supplier quarterly performance reviews, bid evaluations, contract assessments, and comprehensive product evaluations to ensure alignment with quality, cost, and service expectations. Proactively assess sourcing opportunities by analyzing IT spend data, identifying category purchasing trends, evaluating market conditions, and reviewing expiring contracts to develop data-driven strategic sourcing recommendations Leverage e-Business tools including RFP platforms, spend analytics, supplier intelligence, competitive bidding, and contract lifecycle management systems to drive sourcing efficiency and informed decision-making. Acquire and maintain a strong technical understanding of the services and products sourced to ensure informed decision-making and effective supplier management. Lead and execute sourcing, negotiation, and pricing strategies for multiple supplier agreements concurrently across national, multi-location, and single-property environments. Prepare and develop RFPs, identify and evaluate qualified suppliers in accordance with Loews standards, analyze and present vendor RFP responses to executive leadership, conduct strategic negotiations, and provide well-supported business case recommendations Responsible for contract execution in coordination with Legal, Risk Management, and IT Governance, ensuring timely delivery of goods and services. Manages Information Technology (IT) service and supply contract renewals and terminations, ensuring optimal contract terms and coverage. Adhere to sourcing strategies by evaluating sourcing alternatives, identifying the optimal sourcing methodology, and establishing project plans and timelines to deliver effective value-driven sourcing solutions. Create comprehensive project plans, timelines, and key milestone benchmarks to ensure the timely and efficient execution of business needs Read, interpret, have a clear understanding, and communicate technology contract terms. Identify, track, and report annual cost savings achieved against budget; prepare and present findings to the Associate Director, Hotel Acquisition & Operating Analytics & IT Leadership Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors Provide regular status updates on all initiatives to the Associate Director, Hotel Acquisition & Operating Analytics and IT Leadership; proactively and promptly escalate issues and request support to resolve roadblocks to maintain momentum Develop and deliver executive-level PowerPoint presentations to leadership, effectively communicating sourcing strategies, insights and outcomes May be required to work varying schedules to reflect business needs Your Experience Includes: Minimum 2+ years of relevant Technology sourcing and procurement experience, with a focus on IT hardware, software and SaaS solutions. Strong analytical, business process analysis, and problem-solving capabilities Skilled with technology-based systems, including spend analytics and e-procurement tools Advanced knowledge of MS Word, Excel, and PowerPoint Exceptional written and verbal communication/interpersonal skills, Exceptional presentation and communication skills Ability to interpret specifications and use sound judgment to make business decisions Effective time management and organizational skills High motivation and results-oriented work ethic Willingness to learn and understand sourcing best practices Supply chain knowledge Technical sourcing process knowledge Advanced knowledge of IT sourcing & procurement techniques, tools, practices, and principles Ability to conduct analyses required during a sourcing initiative Ability to build strong relationships with suppliers Ability to manage more than one initiative at once Strong attention to detail and process orientation Ability to perform analysis and interpret the results into actionable steps Comfortable with a constantly evolving environment Team player, self-starter, and quick learner with interpersonal and solution-oriented attitude and an ability to effectively operate with high energy and flexibility in a fast-paced cross-functional environment; able to prioritize tasks and projects accordingly. Keen analytic, organizational, and problem-solving skills that enable sound decision making Mid-Level Excel, PowerPoint & Word Skills Knowledge & Use of Smartsheet Preferred: RFP Software Platform Experience Job Types: Contract, Temporary Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
$89k-131k yearly est. 4d ago

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IT System Administrator
Nixon Power Services 3.2
Information technology manager job in Brentwood, TN
With over 110 years of success, Nixon Power Services is the world's largest distributor of Rehlko Power generators (formerly Kohler Power). We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers. Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint. In this role, you'll be the go-to expert for keeping our systems running smoothly - from servers and networks to cloud platforms and mobile devices. You'll collaborate closely with the IT Director and other team members to design and implement innovative solutions, troubleshoot complex issues, and continually improve our technical environment. If you're passionate about technology, thrive on solving complex challenges, and want to be part of a forward-thinking organization - we'd love to meet you! What you'll be doing: Manage and monitor all IT operations, ensuring reliability and performance across systems and devices. Oversee our Microsoft 365 and Azure environments, including Teams, SharePoint, Intune, Exchange, Entra, and virtual machines. Maintain and support PC, server, and network infrastructure. Provide responsive, customer-focused technical support to team members company-wide. Support telecom systems, hardware, and software requests. Handle user setup, access control, and account management. Respond to system outages and implement long-term solutions. Evaluate and recommend new technologies to improve company efficiency. What we're looking for: Associate's degree or higher in CS, Information Technology or related field required. Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred. 5+ years managing Wintel-based server-class hardware. 8+ years working with Wintel clients and Microsoft Office applications. Experience with M365, Azure Cloud Services, Intune MDM, DNS, and Hosted Phone Systems. Familiarity with AI tools like Microsoft Copilot a plus. Strong organizational and troubleshooting skills, with the ability to adapt quickly in a fast-paced environment. Excellent communication skills - both written and verbal. A collaborative, service-oriented mindset. Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required. What's in it for you? Competitive compensation package Full Benefits: Medical, Vision, Dental, and more! Paid Time Off 401(k) matching Opportunity to get in with an industry leading organization Team-oriented culture
$64k-86k yearly est. Auto-Apply 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Information technology manager job in Murfreesboro, TN
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
$47k-67k yearly est. 23d ago
Dir, IT Marketing Systems
Tractor Supply Company 4.2
Information technology manager job in Brentwood, TN
The Director, IT - Marketing Technology (MarTech) is responsible for defining, delivering, and operating Tractor Supply Company's end-to-end marketing technology ecosystem. This role owns the technology vision, architecture, and execution across customer data, personalization, loyalty, campaigns, content, paid media, and digital growth platforms. This leader partners closely with Marketing, Digital, Data, and Analytics teams to enable customer-centric, data-driven, and AI-powered experiences at scale. The role is accountable for platform stability, security, governance, performance, and innovation while ensuring strong alignment with enterprise technology strategy and business outcomes. **Essential Duties and Responsibilities (Min 5%)** + Define and execute the enterprise MarTech vision and roadmap, aligning with business objectives across brand, performance marketing, loyalty, and customer experience. + Lead the evolution of the MarTech stack, including CDP, campaign management, personalization, content, loyalty programs, ad tech, and digital optimization platforms. + Partner with Marketing and Digital leadership to translate business strategies into scalable, secure, and future-ready technology solutions. + Direct the design, development, integration, and support of core marketing platforms, including Customer data platform and identity resolution, Loyalty and rewards platform, AdTech and Media activation, Campaign management and Orchestration, AdTech and Media activation platform. + Establish and enforce data governance, data quality, consent management, and privacy standards across marketing technologies, partnering with Data, Analytics, and Security teams to ensure regulatory compliance. Enable trusted, actionable customer data to support analytics, attribution, and AI/ML-driven marketing use cases. + Lead the adoption of AI and machine learning capabilities across marketing use cases, including predictive modeling and propensity scoring, next-best-action and real-time personalization, marketing optimization and attribution, and the application of generative AI to create and enhance content, offers, and customer insights. + Lead and develop managers, architects, engineers, and delivery teams responsible for MarTech platforms. + Ensure high availability, performance, scalability, and security of all MarTech systems. + Own MarTech budgets, forecasting, and investment prioritization while leading vendor strategy, selection, and performance management to ensure value, scalability, and accountability. + Negotiate contracts and manage external partners to ensure solutions are delivered on time, within budget, and aligned to business objectives. + Act as a trusted technology advisor to Marketing, Digital, Merchandising, Loyalty, and Analytics leaders, ensuring clear and proactive communication on platform health, roadmap progress, risks, and opportunities. Collaborate closely with Enterprise Architecture and IT leadership to ensure alignment with enterprise technology standards and strategic direction. **Required Qualifications** _Experience:_ Possess 10+ years of IT experience with significant leadership experience across Marketing Technology, digital platforms, or customer data ecosystems, including a proven track record of managing and developing IT leaders and cross-functional teams. _Education_ : Bachelor's degree in computer science, Management Information Systems, or related technical field is preferred. Any suitable combination of education and experience will be considered. _Professional Certifications_ : None **Preferred knowledge, skills or abilities** + Deep expertise in MarTech platforms, including CDP, campaign management, personalization, loyalty, content, and ad tech. + Strong understanding of data architecture, data governance, identity resolution, and privacy-by-design principles. + Experience enabling SEO, AEO, and GEO strategies through technology platforms. + Demonstrated success leveraging AI/ML in marketing, analytics, or customer experience use cases. + Strong background in enterprise architecture, integration patterns, and cloud-based platforms. + Financial acumen with experience managing large technology budgets **Working Conditions** + Normal office working conditions **Physical Requirements** + Sitting + Standing (not walking) + Walking + Kneeling/Stooping/Bending + Lifting up to 10 pounds **Disclaimer** _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._ **Company Info** At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for. **ALREADY A TEAM MEMBER?** You must apply or refer a friend through our internal portal Click here (************************************************************************** **CONNECTION** Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it. Learn More **EMPOWERMENT** We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More **OPPORTUNITY** A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More Join Our Talent Community **Nearest Major Market:** Nashville
$119k-145k yearly est. 22d ago
IT Asset Manager
Firstbank 4.6
Information technology manager job in Franklin, TN
The IT Asset Manager is a strategic and operational leader responsible for the full lifecycle management of FirstBank's IT assets, including hardware, software, and licensing. This role ensures operational integrity, regulatory compliance, and cost optimization, while proactively partnering with stakeholders to drive service assurance, forecasting, reporting, and continual improvement initiatives. The IT Asset Manager is expected to be a forward-thinking partner, providing analytical leadership and actionable insights that support departmental and enterprise goals. Key Responsibilities • Lead day-to-day IT asset operations, ensuring accuracy, efficiency, and compliance across inventory, procurement, deployment, and disposal processes. • Serve as a proactive partner to business and technology stakeholders, identifying opportunities for process improvement, cost savings, and enhanced service delivery. • Develop and maintain robust asset tracking systems and standardized workstation imaging to support operational consistency and scalability. • Provide analytical leadership in forecasting future asset, staffing, and budgetary needs, leveraging historical data and industry trends. • Design and deliver executive, KPI, and KRI reporting, ensuring data integrity and actionable insights for operational and financial decision-making. • Establish and maintain systems for tracking FTE utilization, asset capacity, and license/subscription usage. • Regularly report on cost-saving initiatives, asset utilization, and capacity thresholds by application, department, and business unit. • Foster a culture of service excellence, measured by customer feedback, associate surveys, and direct stakeholder engagement. • Ensure timely and high-quality completion of assigned tasks, contributing to service assurance, project management, and program delivery. • Mentor and develop direct reports, promoting ongoing professional growth and training in IT asset management best practices, ITIL, and relevant technologies (Excel, Power BI, etc.). • Engage in continual learning and certification, staying current with industry standards and emerging trends. • Maintain auditable controls and documentation for all asset management activities, supporting regulatory compliance (SOX, licensing, contract management). • Lead efforts in operational and regulatory control adherence, including audit, examination, and security guidance. Experience • Experience with Microsoft Autopilot for device provisioning and lifecycle management. • Proficiency in Microsoft Intune for endpoint management and compliance enforcement. • Foundational knowledge of desktop computing, including operating systems, hardware components, and software compatibility considerations. • Ability to manage provisioning processes, lead troubleshooting related to compatibility issues, and ensure smooth deployment of hardware and software. • Advanced proficiency in Microsoft Power BI for data visualization and reporting. • Advanced skills in Microsoft Excel for data analysis, forecasting, and development of operational reporting. Qualifications • Bachelor's degree in Computer Science, Information Technology, Accounting, or related field (or equivalent experience). • 2+ years progressive experience in IT asset management, procurement, and vendor management; banking/finance industry experience preferred. • ITIL Foundation and IT Asset Management certification desirable. • Demonstrated expertise in asset tracking, reporting, cost management, and process improvement. • Strong analytical, communication, and leadership skills. FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
$84k-109k yearly est. Auto-Apply 54d ago
IT Advisory & Consulting (ITAC) Manager
PYA P C
Information technology manager job in Brentwood, TN
Job Description PYA is seeking an IT Advisory and Consulting (ITAC) Manager to join its high-performing and privately-owned firm with a dynamic culture and a strong national reputation. This individual will be a member of the Technology program supporting PYA's Consulting Department. RESPONSIBILITIES Manage IT compliance and strategy consulting projects, ensuring they meet quality, timeline, and budgetary requirements Develop and maintain strong relationships with clients, understanding their needs and providing tailored IT solutions Oversee the preparation and execution of project proposals and contracts Manage project budgets, forecasts, and billing processes, specifically utilizing Salesforce Billing to streamline operations Lead a team of consultants, fostering an environment of continuous improvement and professional growth Collaborate with sales and marketing teams to identify new business opportunities and contribute to the sales process Ensure compliance with industry standards and regulatory requirements, particularly in the healthcare sector QUALIFICATIONS 5+ years of experience in IT advisory roles, in a healthcare setting, with a focus on healthcare IT compliance and regulations, including HIPAA security, NIST, and ISO standards Professional consulting experience, with a focus on IT and advisory services preferred CISA or CIA preferred Proficiency in Salesforce Billing, Microsoft Office Excel, and other relevant IT platforms Proven project management skills, with a track record of successfully leading large-scale projects, managing timelines, and ensuring deliverables meet compliance and business objectives Demonstrated problem-solving skills, with a strong ability to translate complex data and compliance requirements into actionable business insights Exceptional communication and interpersonal skills, capable of effectively managing client relationships and leading diverse teams. Skilled and experienced in creating technology assessment reports, utilizing independent analytical abilities and conducting client assessment interviews ABOUT PYA PYA , a leading professional services firm, serves clients across the United States with expertise in healthcare consulting, accounting, compliance, and business strategy. With offices in Knoxville, Atlanta, Tampa, Charlotte, Nashville, and Kansas City, PYA is committed to helping clients achieve their goals through innovative solutions and unparalleled service. Learn more about The PYA Way. Be part of a dynamic and collaborative team that values innovation and excellence Work with industry leaders who are committed to professional growth and client success Competitive compensation, comprehensive benefits, and opportunities for career advancement
$97k-128k yearly est. 19d ago
Director, IT Service and Support
Ingram Content Group 4.6
Information technology manager job in La Vergne, TN
Job Description Ingram Content Group (ICG) is currently seeking a Director, IT Service and Support to join our team in LaVergne, TN. (Nashville, TN). This person directs the end user computing environment and ensures a consistent, high-quality technology experience across all locations. Leads the IT Service Desk and Center of Excellence to drive service maturity, operational excellence, and digital workplace transformation. Leads initiatives to modernize ITSM tools, enhance automation and self-service capabilities, and improve key performance metrics such as SLA compliance, incident reduction, and customer satisfaction. Works collaboratively across IT and business functions, to ensure the delivery of secure, reliable, and user-centered technology services that enable employee productivity and organizational success. This position will require you to be in our headquarters for a minimum of 4 days per week. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in Computer Science or related field or directly related year for year experience 8 years of related work experience in positions of increasing responsibility 5 years of experience managing a Service Desk/Delivery function, including proven experience of interacting with customers and internal teams We have a preference for: Ability to manage End User Computing environments, including Windows, mac OS, and mobile device platforms. Knowledge of building and managing service desk teams Strong technical knowledge of networking fundamentals, Active Directory, DNS, DHCP, system patching, and endpoint automation. Ability to deploy ITSM platforms (e.g., ServiceNow, Jira Service Management) and comprehensive understanding of ITIL frameworks and service delivery best practices. Proven ability to lead service transformation initiatives, including ITSM modernization, automation, and AI-driven self-service implementations. Knowledge of organizational policies, operating procedures, and governance frameworks within a corporate IT environment. Strong business acumen and political astuteness with the ability to navigate cross-functional relationships and influence at all levels of the organization. Ability to analyze performance metrics and translate insights into actionable service improvements and operational efficiencies. Excellent written and verbal communication skills, with the ability to present complex information clearly to technical and non-technical audiences. Proficient in Microsoft Office Suite and collaboration tools (e.g., Teams, SharePoint, Power BI). Strong leadership and people development skills, with a focus on coaching, mentoring, and fostering a culture of accountability and continuous improvement. Detailed working knowledge of a very broad range of IT systems, including workstations, telephony, LAN/Wireless, typical data center components (servers, network devices, UPS) Strong organizational skills The Director, IT Service and Support key responsibilities are: Leads delivery of all end user technologies including Windows, Mac, mobile devices, printing, and conference room voice/video systems to ensure reliable and secure user experiences. Provides leadership and direction for the ITSM platform, encompassing incident, problem, change, asset, patch, and knowledge management processes. Develops and executes strategies to enhance automation, self-service, and AI-driven capabilities to reduce manual touchpoints and improve service efficiency. Partners cross-functionally with HR, Finance, Operations, and IT leadership to align technology support with business priorities and upcoming initiatives. Drives standardization of global service operations, processes, and tools to ensure consistent delivery and measurable performance improvement. Ensures effective endpoint management, including device provisioning, MDM compliance, patching, and endpoint security posture. Responsible for full asset lifecycle management of end-user company devices, ensuring full accountability and tracking of assets. Collaborates with Facilities on conference room technology and transitions ownership to IT as new digital collaboration solutions are deployed. Establishes and monitors service performance metrics (SLA, CSAT/ESAT, first contact resolution, and incident volume trends) to drive continuous improvement. Provides leadership and oversight to the PMO to ensure timely and successful delivery of IT initiatives across all business units. Champions a customer-focused culture, emphasizing proactive communication, service quality, and accountability across all support teams. Leads Critical Business Interruption Notification events, including communication to business partners during notification events. Reviews and analyzes KPI data to enhance and continually improve service delivery. Works with enterprise support and security teams to resolve problems and issues. Oversees the management of customer escalations. Oversees the IT Change Management process. Oversees teams' daily activities ensuring accurate ticket entry, escalation and efficiency processes are followed. Oversees the Center of Excellence to drive adoption of best practices, process improvement, and IT governance frameworks. Ensures compliance with company policies, IT security standards, and industry best practices for all end user technology services. Responsible for planning and managing IT coverage across applicable shifts. Conducts support reviews with appropriate business partners to engage in a process of continual customer service improvement. Hiring Salary Range: $166,700 - $213,174. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
$166.7k-213.2k yearly 11d ago
Senior Technical Manager, Water Resources Supply
Ramboll 4.6
Information technology manager job in Brentwood, TN
Water Resources Senior Engineer Professional Preferred locations: Brentwood, TN Arlington, VA Milwaukee, WI Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Are you motivated by creating sustainable change for long term water issues? Are driven to develop staff and client relationships? Are you our new member of Ramboll's Water Resources team working toward solutions for water supply and utility planning? If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Water Resources US Division as our new Senior Project Manager and work with us to close the gap to a sustainable future. Job Description As our new Water Resources Senior Engineering Professional specializing in water supply and master planning, you will lead and support complex planning projects for public and private water utilities, regional agencies, and municipalities as well as work with industrial companies to evaluate water supply resiliency. This role requires a strategic thinker with a solid technical background, strong communication skills, and the ability to manage projects and mentor junior staff. You will work with a diverse project team of water quality, infrastructure, and treatment experts to deliver solutions to our clients. Our team is vibrant, innovative, international, and supportive. You will collaborate with your colleagues to play a critical role in defining and delivering projects innovative and sustainable solutions to both public and private sector clients. Your key responsibilities will be: Provide technical leadership and expertise to the team in water supply resiliency and water utility planning. Identify and pursue business opportunities; prepare and deliver reports, presentations, and technical documents summarizing findings, recommendations, and regulatory compliance efforts. Lead team in development of water risk and resiliency assessments, hydrologic modeling, development of capital improvement plans; develop and evaluate long-term water demand projections, supply strategies, and infrastructure needs; prepare planning documents including integrated water resources plans, water management plans, and water system master plans; work collaboratively with multidisciplinary teams including environmental scientists, GIS analysts, and civil engineers. Qualifications About you: Bachelors degree in water resources engineering or similar discipline with 10+ years experience. Advanced degree highly desirable. Licensure as a professional engineer or ability to obtain within 6 months of employment. Demonstrated business development and leadership capabilities. Strong understanding of project delivery tools and metrics, and a proven history leading project delivery teams to successfully meet client expectations and supporting project teams. Additional Information What we can offer you: Commitment to your development Leaders guided by our Leadership Principles A culture that welcomes you as the unique person you are Inspiration from colleagues, clients, and projects The long-term thinking of a foundation-owned company Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV, cover letter, etc. We recognize that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We invite applications from candidates of all backgrounds, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process.
$99k-145k yearly est. 60d+ ago
Project Manager | Project Engineer - Civil Site Development
Thomas & Hutton 4.1
Information technology manager job in Murfreesboro, TN
Project Manager | Project Engineer - Civil Site Development Thomas & Hutton is a growing, well-established professional services firm providing consulting services throughout the southeast. We are an award-winning company that has been recognized as one of the best places to work. Some of our many services include Civil, Environmental, Structural and Marine Engineering; Land Surveying; Land Planning; Landscape Architecture; Geographic Information Systems and Construction Administration. Thomas & Hutton has an opening for a Civil Site Development Project Manager | Project Engineer in Murfreesboro, TN. The position requires a strong understanding of civil site design and development with previous experience working with water, sewer, and storm drainage infrastructure design projects. Previous experience producing site development plans and working with residential, commercial, or industrial clients in a consulting environment required. This role requires regular interaction with our clients. Excellent verbal and written communications skills are required. Working knowledge of Civil 3D software required. Minimum Requirements: Education: Bachelor's degree in Civil Engineering. Registered Professional Engineer strongly preferred. Skills: 7+ year's experience in the design of public and private projects. Experience managing civil site development projects for residential, commercial, and/or industrial clients. Excellent written and verbal communication skills Working experience with Autocad, preferably Civil 3D. Strong leadership qualities. Understanding of business metrics for project success. Please note, sponsorship is not available for this position. Thomas & Hutton is a Drug-Free Workplace & E-Verify Participant Thomas & Hutton's Mission Statement, “Relationships and Solutions for Success” describes not only our unwavering commitment to clients, but also our commitment to the success, both professionally and personally, of our employees. Thomas & Hutton was named to the Best Places to Work in South Carolina and Georgia by SCBIZ and Georgia Trend, and named One of the best Civil Engineering firms to work for by CE News/Zweig White. What makes Thomas & Hutton a great place to work? Opportunities for professional development, strong benefits and compensation packages, a commitment to make our communities better for future generations, a family-oriented culture, and our reputation as a firm with extremely knowledgeable professionals who serve as trusted advisors to our clients. Visit *********************** to learn more. Some of our many benefits include: Superior Health, Dental, Vision, and Rx Insurance Programs Condensed work schedule Generous base compensation and bonus plan Retirement Plans Generous paid time off and holidays Thomas & Hutton University - On-site provider of professional development hours and continuing education credits In-house Up and Ready Civil 3D Software Training Program We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply. If you want to view the EEO is the Law poster, please choose your language: English - Spanish - Arabic - Chinese
$62k-86k yearly est. 31d ago
IT Support Technician
Southall
Information technology manager job in Franklin, TN
Job Title: IT Support Technician Department: Information Technology Reports To: Director of IT Employment Type: Full-Time The IT Support Technician plays a key role in supporting the daily technology operations of the Southall Farm & Inn. This position provides technical assistance to staff, resolves guest-facing technology issues, maintains essential systems, and ensures a smooth and secure IT environment that enhances both operational efficiency and guest satisfaction. Key Responsibilities Technical Support & Troubleshooting Provide Level 1 2 support for hardware, software, network, and system issues. Respond to IT service requests from staff and assist guests with connectivity issues (Wi-Fi, and smart-room tech). Install, configure, and maintain computers, printers, POS stations, PMS, Hotel Operating Systems, VoIP phones, and mobile devices, etc. Timely support, troubleshooting and escalation of IT/AV issues to full resolution including: TV, Sound and Lighting Systems Cable Management for internal and guest facing areas Installing and decommissioning of hardware including switches, TVs, internal hardware, wireless APs, and others deemed necessary by immediate supervisor Collaborative meeting room equipment including touch screen monitors, microphones, speakerphones, projection, and other audio-visual equipment IT Hardware PCs, laptops, terminals, phones and tablets Internal business applications including Microsoft Office Suite, Microsoft Outlook and related applications Responsible for smooth functioning and co-ordination of?vendors?for Guest Internet,?Property Management Systems-PMS, Point of Sale -POS, IPTV, Telephone systems and other software vendors Hospitality Systems Management Support and maintain hospitality-specific software such as Property Management Systems (PMS), Point-of-Sale (POS), reservation platforms, keycard systems, digital signage, and others as deemed necessary by your immediate supervisor. Monitor system performance and report/push updates as needed to reduce downtime. Network & Infrastructure Support Assist with the maintenance and monitoring of the property's network, including guest and staff Wi-Fi, switches, and access points. Ensure that all networking equipment is operational and optimized for high-volume hospitality environments. Security & Compliance Follow security protocols to protect guest data and hotel systems. Assist with user account management, device security, and access controls. Report security incidents or vulnerabilities promptly. Operational Support Document troubleshooting steps and maintain accurate asset inventories. Coordinate with vendors and service providers for repairs, upgrades, or installations. Support IT-related aspects of events, conferences, and banquets when needed. Qualifications 1 3 years of IT support experience; hospitality industry experience preferred. Strong understanding of Windows, MacOS, networking fundamentals, and common office applications. Familiarity with hospitality systems (PMS, POS, keycard systems, etc.) is a must. Solid customer service skills; ability to communicate technical information clearly to non-technical users. Must know the Network fundamentals, general network setup and device configuration (e.g., TCP/IP, DNS, DHCP) Ability to multitask in a fast-paced environment and respond promptly to issues. Education Degree or diploma in Information Technology field highly preferred Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations. Applicable certifications preferred: Security+, Network+, Project+, A+, Cloud+, CCNA Working Conditions On-site role with regular interaction with hotel staff and guests. May require evening, weekend, or on-call shifts depending on operational needs. Position may require offsite support for Southall enterprise properties. Ability to lift and move equipment (up to ~50 lbs). About the Role This position is essential to maintaining a seamless guest experience, supporting front- and back-of-house systems that allow hotel operations to run efficiently. The ideal candidate is tech-savvy, reliable, and customer-oriented. Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
$31k-48k yearly est. 37d ago
Technical Project Manager - Next Generation Ventilator Program
Enexor
Information technology manager job in Franklin, TN
About Us We are an early-stage company developing disruptive medical technologies that challenge industry norms and dramatically reduce cost and complexity. Our small, hands-on team designs, builds, and validates next-generation medical devices entirely in-house from concept through FDA submission. If you are motivated by complex problems, rapid iteration, and creating products that make a real impact, this is the place where your work will matter every day. The Opportunity We are recruiting a Technical Project Manager to drive the end-to-end development of a new Class II ventilator. You will be the connective tissue across mechanical, electrical, firmware, industrial design, manufacturing, and regulatory teams, keeping the program aligned, moving forward, and delivering results. We are not looking for a career PM who hides behind process. We want a sharp, driven engineer who thrives on ownership, clarity, and execution. If you can think like an engineer but operate like a program leader, you will excel in this role. What You Will Do Own day-to-day program execution, including schedule, risk management, deliverables, and cross-team coordination Translate product requirements into actionable engineering workstreams and hold teams accountable. Design reviews, maintain the engineering backlog, and drive decision-making with incomplete information. Coordinate closely with mechanical, electrical, firmware, and industrial design teams to integrate subsystems. Manage vendor interactions, including ID and UX firms, PCB vendors, plastics suppliers, sensor suppliers, test labs, and manufacturing partners. Ensure documentation, DMR, and DHF organization, traceability, and test readiness in accordance with FDA design controls. Support prototyping, V and V planning, test execution, and system integration when needed. This role is hands-on. Requirements What We Are Looking For Engineering background, such as ME, EE, BME, CompE, or related field Strong technical literacy and the ability to interface directly with engineering teams Excellent organizational discipline and a bias for clarity, simplification, and forward progress High ownership mindset and a willingness to run toward problems Ability to thrive in a fast-paced, highly collaborative, high-expectation environment Preferred Experience We will take horsepower over years of experience. Up to five years of experience in product development or technical project work Exposure to electromechanical systems or embedded hardware Familiarity with ISO 13485, IEC 60601, risk management, or FDA 510(k) processes Experience with prototyping, lab testing, or hands-on engineering work Benefits What We Offer A front row seat in a fast-growing, mission-driven medtech company Competitive salary and equity opportunity Health insurance stipend, QSEHRA, and 401(k). Paid PTO and holidays
$73k-102k yearly est. Auto-Apply 55d ago
Technical Solutions Consultant
Corpay
Information technology manager job in Brentwood, TN
What We Need Corpay is currently looking to hire a Technical Solutions Consultant within our Operations division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. This position will work directly with the Comdata Sales team, Project Managers, Technical Services, Product Development, IT and Customer Relations to effectively and professionally manage technical projects for large clients and potential clients. It provides both support in both pre-and post-sale by attending presentations, conducting technical overviews and consultation, product demonstrations, and installations/implementations. The ideal candidate is familiar with a variety of general technical concepts, software/hardware and communication protocols. The candidate also has an in-depth knowledge of the business aspects of Comdata, including detailed understanding of all products, services, practices and procedures. The candidate would be required to work with internal/external customers and third-party partners to analyze and design technical solutions to promote the business needs of Comdata and/or the client. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Provide technical support, including programming of unique applications and reports, across all product lines as required. Must have a thorough knowledge of all aspects of the Comdata System, including the transmission of all data types, real-time, batch, reporting and billing options. Provide system analysis and third party programming resource management support in integration of new products and migrating of existing products. Provide detailed technical support to third party vendors to improve their level of integration with our products. How We Work As a Technical Solutions Consultant, you will be expected to work in a virtual environment. Corpay will set you up for success by providing: Company-issued equipment Formal, hands-on training Role Responsibilities: Handling more complex integrations and manages implementations that fall into a larger time frame for completion Managing internal projects or initiatives based on management needs Mentoring to other Technical representatives Leading the execution of Comdata' s overall information systems strategy as it pertains to their vision of the organization in both strategic and tactical plans. Involved in team adoption, execution and integration of strategy to achieve optimal and efficient delivery. Providing a consultative approach to customers based on industry experience Working on new customer projects through design phase of new programs Traveling to customer offices for onsite meetings when necessary Qualifications and Skills: Bachelor's degree is required; or equivalent combination of education and experience that is required for the job Experience with supporting REST and SOAP APIs Data mapping and transformation related expertise, exposure to data mapping tools such as IBM Sterling, Osmos etc. 4+ years of experience with implementations, client support, or customer-interfacing 4+ years of experience with supporting client technical needs Demonstrated strong interpersonal skills, solid analytical skills and attention to details, and excellent follow-up skills Demonstrated ability to work calmly in a fast-paced team environment Excellent communication skills, both verbal and written, to properly communicate our product offerings and functionality Highly responsive to calls and emails; utilize available tools to track appointments and manage priorities without compromising other responsibilities Superior customer service skills, with the ability to react quickly and decisively to resolve customer issues; ability to analyze customer processes and provide creative solutions for implementation Demonstrated ability to conduct virtual and onsite presentations and effectively facilitate meetings The ability to aid in the effective and timely revenue ramp of each client is critically important Keep informed of new enhancements to the system which will affect existing or future customers Make suggestions for process improvements to address project quality, cost reduction, cycle time and/or productivity Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Our Company & Purpose Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to "make the difference" as Corpay and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following Corpay on LinkedIn. Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. Pay Transparency This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $65,000 - $85,000. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
$65k-85k yearly 39d ago
Audio Visual IT Technician
Tennessee Board of Regents 4.0
Information technology manager job in Gallatin, TN
Title: Audio Visual IT Technician Institution: Volunteer State Community College This position is responsible for audio-visual devices and IT needs throughout the college to ensure the workflow of employees and guests remains unimpeded. This position will primarily be responsible for Audio Visual (AV) issues but will be asked to fill in for the troubleshooting and repair of IT-related issues as needed. Travel to off-campus locations and after-hours and weekend work may be required. Job Duties: Install, relocate, maintain, upgrade, troubleshoot, and repair a broad range of networked and non-networked client hardware devices and software applications. Build, maintain, and deploy projectors, tablets, desktops, and laptops. Responsible for maintaining accurate hardware and software inventories. Research and evaluate software packages & operating systems on relevant AV and IT devices. Modify applications to disable certain potentially dangerous features. Respond to emergency situations as needed. Administer computer labs and web conferencing software. Able to work with minimal supervision and make decisions within college policies and guidelines. Able to occasionally work weekends or unusual hours. Able to communicate technical concepts to non-technical users. Evaluate and recommend various hardware devices and software applications for compatibility with existing college hardware, software, network platforms, and AV devices. Other duties as assigned. Minimum Qualifications: Associate's degree in a computer-related discipline OR a High school diploma or equivalent and 2 years of client support in an Active Directory environment. Preferred Qualifications: Microsoft and/or Apple certifications. Experience with System Center Configuration Manager (Microsoft Endpoint Configuration Manager), Intune, or similar deployment technologies. Experience with Macintosh OSX. Exposure to Crestron, Kramer, and/or Extron Audio Visual hardware. Exposure to basic computer troubleshooting. CompTIA A+. Experience with PowerShell. Knowledge, Skills, and Abilities: Proficient with Microsoft applications. Basic knowledge of networking, Active Directory and server principles. Ability to diagnose AV and computer related problems by utilizing industry best practices, troubleshooting techniques, analytical skills and vendor support. Candidates must enjoy working in a team environment supporting a varied constituency and possess a solid working knowledge of technologies used in a classroom, lab, and meeting space environment in higher education. Good problem solving, organization, and communication skills. Ability to learn new technology skills quickly. Ability to lift up to 50 lbs. without assistance and up to 100-150 lbs. with assistance and proper equipment. Pay Rate: $42,031 - $50,437 annual salary depending on experience Volunteer State offers a comprehensive benefits package, including but not limited to the following: Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA Wellness Incentive Program (if enrolled in Health) Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement Employee Assistance Program Longevity Pay Retirement Options: State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457 14 Paid Holidays/Year Annual Leave (if applicable) Sick Leave Sick Leave Bank State Employee Discount Program with over 900 merchants Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.
$42k-50.4k yearly 1d ago
Technical Solutions Consultant
Appcast
Information technology manager job in Lebanon, TN
Appcast is the leading recruitment marketing platform powered by programmatic. With advanced technology, unmatched market data and a team of the industry's best recruitment marketers, Appcast's platform drives hiring outcomes for more than 1,000 clients. Appcast is headquartered in Lebanon, N.H. with offices throughout North America and Europe. Appcast is a subsidiary of The Stepstone Group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job. Job Description The Technical Solutions Consultant serves as a technical resource for clients and internal teams, helping to bridge the gap between business needs and technical solutions. The Technical Solutions Consultant works with our account management and sales teams on the implementation of new accounts, as well to help our current customers maneuver and operate through Appcast's software solutions. Job Responsibilities Technical Implementation & Project Leadership * Act as technical point of contact internally and externally for assigned implementations, technical support cases, and projects. * Lead all phases of technical implementation including discovery, planning, configuration, testing, and launch for enterprise clients with complex, multi-system integrations involving multiple teams of people. * Collaborate with customers in conjunction with Customer Success and Sales partners to understand business challenges, client goals, and gather all necessary technical requirements. * Collaborate with internal teams to create consistent, high-quality experience for our customers throughout the implementation process. * Work with internal partners to constantly identify ways to improve and streamline the implementation process. Technical Architecture & Integration * Design and optimize technical architecture for enterprise-level client integrations, including scalable API frameworks and custom XML/JSON feed configurations. * Build and support custom API connectors to integrate with external ATS, CRM, and HRIS systems. * Implement and map complex data transfers between client and Appcast systems using APIs, webhooks, and SFTPs to help clients derive value from advertising performance metrics. Troubleshooting & Support * Troubleshoot assigned technical issues/implementations and provide timely resolutions. Qualifications * Possess the subject matter expertise to successfully drive technical projects to completion. * Strong organization, prioritization, relationship building and project management skills. * Disciplined, self-starter with the ability to multi-task. * Excellent written and verbal communication skills with the ability to explain complex technical concepts to non-technical audiences as well as the ability to effectively communicate via multiple channels (Slack, Jira, Email, Microsoft Teams, etc.) * Excellent problem-solving skills and the ability to adapt to new challenges. * Demonstrated advanced proficiency in Microsoft Excel, including expertise in pivot tables, VLOOKUP, and other advanced functions to analyze large datasets, identify trends, recognize patterns, and uncover potential issues. * Strong technical background with knowledge of system integrations, XML feeds, pixel tracking technology, and APIs. * Basic familiarity with Talent Acquisition technologies including CRMs and Applicant Tracking Systems. Education and Experience: * Bachelor's degree required. Concentration in computer science, Information Systems, Engineering, is preferred. * 5+ years of experience in customer service and/or software implementation, preferably in the Talent Acquisition industry. * Prior experience working with SaaS and enterprise software is a plus. Travel Requirements: * Travel requirements for this position may include travel as needed to internal and external meetings a few times a year. This may vary based on business needs and opportunities. Fair Labor Standards Act Status: * Salaried Exempt: Personnel will earn their regular salary and not be entitled to overtime pay when they work over 40 hours in a work week. Supervisory Responsibilities: * This position does not supervise others. Additional Information * We're the best at what we do. We're the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry's best recruitment marketers. * We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read Our Story and check out Working at Appcast on our website. * We take care of our employees. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day including volunteering and giving back to our communities. All your information will be kept confidential according to EEO guidelines. Appcast is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. E-Verify is a registered trademark of the U.S. Department of Homeland Security. This employer does not use E-Verify to pre-screen job applicants and will not discriminate based on national origin, citizenship, or immigration status.
$61k-89k yearly est. 17d ago
Information Technology Network Administrator
Duck River Electric Membership Corporation 3.9
Information technology manager job in Shelbyville, TN
Full-time Description DREMC is seeking a ROW Assistant Manager. BE A PART OF POWERING SOUTHERN MIDDLE TENNESSEE! Duck River Electric Membership Corporation (DREMC) is a member-owned electric cooperative, serving an area of approximately 2,500 square miles across 17 counties in southern middle Tennessee. Our amazing team at DREMC distributes safe and reliable electricity at the lowest possible cost, promotes and facilitates economic development, and enhances the quality of life over 85,000 members across 6,500 miles of line. REPORTS TO: IT Director POSITION PURPOSE: The IT Network Administrator is responsible for providing expert technical support for the Cooperative's networking solutions. This role involves installing, modifying, and maintaining both network hardware and software to ensure seamless business operations. JOB DIMENSIONS: Internal Responsibility - Works collaboratively with all DREMC departments to support the Cooperative's networking needs and promote business continuity. External Responsibility - Communicates and collaborates with external IT vendors regarding the maintenance and repair of DREMC's LAN and WAN networks. PRINCIPAL ACCOUNTABILITIES: Plan, design, implement, and maintain WAN/LAN network infrastructure. Ensure network availability, reliability, scalability, and security. Provide expert support and troubleshooting for Layer 2 (L2) and Layer 3 (L3) switches, routers, and next-generation firewalls; use analysis tools to improve performance. Maintain accurate and current technical documentation. Apply necessary patches to networking systems and software. Demonstrate familiarity with virtualization platforms such as VMware. Contribute to cybersecurity initiatives. Resolve IT support requests promptly, minimizing disruption. Possess knowledge of the NIST Cybersecurity Framework and Center for Internet Security Benchmarks. Implement and uphold data security, risk management, disaster recovery, and business continuity protocols. Evaluate new technology solutions in alignment with organizational objectives. Communicate effectively to minimize business interruptions. Special projects as assigned. Emergency response coverage as needed. MINIMUM REQUIREMENTS: Education/Experience: Bachelor's degree from an accredited college or university in computer science, information technology (IT), management information systems (MIS), or a related field and 5 years of experience. Experience (in lieu of degree): 13 years of experience. Certification/License, etc. -Industry certifications such as Cisco (CCNA, CCNP), ISC2 (CISSP), or equivalent are preferred. Must possess or be able to obtain a valid Tennessee Driver's License. Must be eligible and remain insured as a driver by the Cooperative's group liability policy for the automotive fleet. Knowledge/Skills/Abilities - Knowledge of current trends and developments in the information technology field. Extensive background in maintaining and troubleshooting TCP/IP networks. Extensive experience with network documentation. Knowledge of computer platforms, local area networks (LAN), web, cloud, and mobile-based systems. Ability to occasionally lift and carry 25-50 pounds. Ability to sit for long periods of time. Ability to stand, walk, sit, bend, stoop, squat, push and/or pull. Possess effective oral and written communication skills. Ability to prioritize, delegate and meet deadlines. Physical Requirements: Frequently required to sit for extended periods while working on a computer or reviewing financial and systems data. Regular use of hands and fingers for typing, using a calculator, and handling documents or technical tools. Visual acuity required to read and interpret complex spreadsheets, reports, and system dashboards. Must be able to communicate clearly and effectively in person, over the phone, and in written communications. Occasionally required to stand, walk, bend, or lift up to 25 pounds (such as laptops, binders, or presentation materials). May require extended focus and concentration when analyzing detailed financial or systems data. Work Environment: Work is primarily performed in a quiet, professional office environment with standard climate control and lighting. The position requires frequent use of computers, financial software systems, ERP platforms, phones, and office equipment. Occasional meetings with internal departments may take place in person or virtually gather system requirements or present findings. Limited travel may be required for training, vendor meetings, or collaboration with other office locations. Work may involve periods of increased pressure during reporting cycles, audits, or system implementation phases. EEOC: 2 - PROFESSIONAL Supervisory: No Effective Date: August 2025 Pay Grade: 11 Exempt Residency Requirement: No Signature: This is intended to identify the essential functions of a position and should not be interpreted as all-inclusive. An employee may be required to perform other reasonably related business duties as assigned by immediate supervisor and/or management as needed. DREMC reserves the right to revise or change the as the need arises, or work schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.
$67k-75k yearly est. 23d ago
Audio Visual IT Technician
The College System of Tennessee 3.9
Information technology manager job in Gallatin, TN
Title: Audio Visual IT Technician Institution: Volunteer State Community College This position is responsible for audio-visual devices and IT needs throughout the college to ensure the workflow of employees and guests remains unimpeded. This position will primarily be responsible for Audio Visual (AV) issues but will be asked to fill in for the troubleshooting and repair of IT-related issues as needed. Travel to off-campus locations and after-hours and weekend work may be required. Job Duties: Install, relocate, maintain, upgrade, troubleshoot, and repair a broad range of networked and non-networked client hardware devices and software applications. Build, maintain, and deploy projectors, tablets, desktops, and laptops. Responsible for maintaining accurate hardware and software inventories. Research and evaluate software packages & operating systems on relevant AV and IT devices. Modify applications to disable certain potentially dangerous features. Respond to emergency situations as needed. Administer computer labs and web conferencing software. Able to work with minimal supervision and make decisions within college policies and guidelines. Able to occasionally work weekends or unusual hours. Able to communicate technical concepts to non-technical users. Evaluate and recommend various hardware devices and software applications for compatibility with existing college hardware, software, network platforms, and AV devices. Other duties as assigned. Minimum Qualifications: Associate's degree in a computer-related discipline OR a High school diploma or equivalent and 2 years of client support in an Active Directory environment. Preferred Qualifications: Microsoft and/or Apple certifications. Experience with System Center Configuration Manager (Microsoft Endpoint Configuration Manager), Intune, or similar deployment technologies. Experience with Macintosh OSX. Exposure to Crestron, Kramer, and/or Extron Audio Visual hardware. Exposure to basic computer troubleshooting. CompTIA A+. Experience with PowerShell. Knowledge, Skills, and Abilities: Proficient with Microsoft applications. Basic knowledge of networking, Active Directory and server principles. Ability to diagnose AV and computer related problems by utilizing industry best practices, troubleshooting techniques, analytical skills and vendor support. Candidates must enjoy working in a team environment supporting a varied constituency and possess a solid working knowledge of technologies used in a classroom, lab, and meeting space environment in higher education. Good problem solving, organization, and communication skills. Ability to learn new technology skills quickly. Ability to lift up to 50 lbs. without assistance and up to 100-150 lbs. with assistance and proper equipment. Pay Rate: $42,031 - $50,437 annual salary depending on experience Volunteer State offers a comprehensive benefits package, including but not limited to the following: * Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA * Wellness Incentive Program (if enrolled in Health) * Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement * Employee Assistance Program * Longevity Pay * Retirement Options: State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457 * 14 Paid Holidays/Year * Annual Leave (if applicable) * Sick Leave * Sick Leave Bank * State Employee Discount Program with over 900 merchants Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.
$42k-50.4k yearly 3d ago
IT Support Technician
Netplanner Systems, Inc. 3.9
Information technology manager job in La Vergne, TN
Job purpose NetPlanner Systems, Inc. is looking for outstanding IT candidates to join our growing IT Team, in supporting both our internal and external users, as well as customer facing projects and support. The ideal candidate will be hands-on with excellent communication skills, have a positive can help attitude, willingness to learn, address many different challenges on a given day, and a clear ability to work with our customer base using outstanding customer service. The candidate's ability to prioritize and balance end user requests and documentation while maintaining overall support response time is critical. Essential Duties and responsibilities Install and configure computer hardware, software, networking components, printers, scanners, etc. Process calls, emails, and helpdesk tickets to provide solutions to technical problems and questions Perform diagnostic tests and troubleshooting to identify and resolve customer issues Discover underlying root-cause of technical problem and escalate as appropriate Provide regular and continuing communications with customers until resolutions are reached Explain and provide solutions to customers in non-technical and comprehensible terms Demonstrate a sense of urgency to queues and customers Employ knowledge, skills and abilities to maximize single call resolution measurements Prioritize time to complete assigned tasks while maintaining a focus on productivity and customer satisfaction Use established methodologies and documented procedures to perform tasks Present a professional and pleasant image of the product and company Competencies and Qualifications: Microsoft Office and Windows experience, Mac and IOS experience a plus A+ Certification (not required, but a plus) Associate Degree in Computer Science or related, or equivalent work Experience. Technical support experience, either through education or work Excellent verbal and writer communications skills, exceptional spelling and grammar is a must Super customer services skills, with the ability to articulate clearly and conduct oral presentations/instructions via the telephone Must be able to work within a team to solve problems Quick learner with the passion to develop new skills Education and/or Experience: High School Diploma or GED College or Technical School a plus Company Conformance Statement Perform quality work within assigned deadlines with and/or without direct supervision. Interact professionally with other employees, customers, suppliers, vendors, etc. Work effectively as a team contributor on all assignments. Work independently while understanding the need for communication and coordination of work efforts with other team members, departments, or organizations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$31k-47k yearly est. Auto-Apply 2d ago
Telecom Manager/NOC Manager/ in Alabama, Tennessee, Mississippi
Inabia Software & Consulting Inc.
Information technology manager job in Brentwood, TN
Job Description The Sr. Manager, Voice / Switching Platforms will lead the planning, deployment, and operation of our voice switching and UC platforms (MetaSwitch, BroadWorks) and must deeply understand telecom networks, carrier operations, and regulatory environments. You will manage a team of engineers, oversee platform reliability, integrate new services, drive roadmap decisions and be the point of contact for resolving complicated & escalated customer service impacting issues. You will act as the bridge between operations, customer escalations from Tier2, architecture, product, and vendors to deliver world-class telecom services. Key Responsibilities Lead a team of voice engineers and operations staff supporting MetaSwitch / BroadWorks platforms. Oversee feature rollouts, upgrades, patches, capacity expansions, and migrations. Define architecture, standards, and best practices for voice switching / services. Ensure high availability, redundancy, disaster recovery, and performance SLAs. Troubleshoot and lead resolution of critical outages or escalations. Interface with vendors (MetaSwitch / Microsoft, BroadWorks / other 3rd party vendors) for support, roadmap, and escalations. Collaborate on service design and new offerings (e.g. VoIP, IP Network, unified communications). Manage budgets, vendor contracts, and licensing. Forecast capacity and plan for future growth. Maintain documentation, runbooks, process improvements, escalation playbooks. Stay current with industry trends (cloud voice, microservices, SIP evolution, 5G/IMS integration) and propose enhancements. Required Qualifications / Skills Bachelor's degree in electrical engineering, Computer Science, Telecommunications, or related field. 20+ years in voice / telecom engineering, with at least 10+ years in a leadership role. Deep hands-on experience with MetaSwitch (switching, feature server, provisioning, interconnect). Strong experience with BroadWorks / BroadSoft or equivalent UC / switching platforms. Solid understanding of SS7, SIP, RTP, codec interworking, QoS, signaling protocols. Experience with Session Border Controllers (SBCs), interconnect, SIP trunking, interworking gateways. Experience in migrations or greenfield deployments is a plus. Strong leadership, vendor management, and communication skills. Ability to manage operations, outages, and escalations. Planning, budgeting, documentation, process orientation. Familiarity with emergency services (911 / NG9-1-1), regulatory compliances. Willingness to be on-call or handle critical issues after hours, as needed. Carrier Network Architecture: Deep understanding of Class 4 & 5 switching, routing, and call signaling (SIP, SS7, ISUP, SIP-I). VoIP and TDM Interconnects & Peering: Knowledge of SBCs, Media Gateways, Softswitches. Traffic Management: Experience with Least Cost Routing (LCR), QoS, traffic optimization. Number Portability, CNAM & ENUM: Understanding of numbering plans and local/national routing databases. OSS/BSS Systems: Familiarity with operational systems for provisioning, mediation, billing, and fault management. Network Security: Awareness of fraud management, Fraud prevention, SIP security, and firewall/NAT traversal. Cloud & Virtualization: Exposure to NFV, SBC virtualization, and cloud-based carrier platforms is increasingly valuable. Exposure to international voice termination, wholesale VoIP, or carrier interconnect management. Preferred / Nice-to-Have Experience with cloud voice / microservices / containerization of telecom functions. Experience integrating with IMS / 5G / VoLTE / VoWiFi. Prior exposure to hybrid switch / UC architectures (legacy + cloud). Experience managing distributed teams or multi-site operations. Powered by JazzHR QKhSOf135d
$67k-93k yearly est. 30d ago
IT Technician / Network Administrator / Help Desk Technician
Logical Pros
Information technology manager job in Brentwood, TN
Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join our dedicated team. Primary Duties and Responsibilities: • Installation, control, and maintenance of PCs, servers, and peripherals on/off-site. • Manage and monitor customer WANs and LANs. • Install new and maintain existing hardware and software. • Respond to inquiries and requests for assistance from our customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support. • Consult with customers and recommend computer hardware and software to enhance their operations. • Assist with setting up backup hardware and software. • Oversee regularly scheduled maintenance of various customer IT assets, including PCs, servers, and printers. • Company vehicle, computer, and phone provided during work hours. Job Requirements: Knowledge of Microsoft Office, including Outlook, Word, and Excel. Working knowledge of computer hardware, including PCs, servers (all modern versions), printers, routers, etc. Familiarity with Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks, and other common software programs. Report IT problems and issues to central dispatch for follow-up scheduling when necessary. Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements. Possess excellent verbal and written communication skills and communicate effectively with customers and employees. Must maintain a neat appearance, be organized, and be able to multitask. Proactive in finding and implementing support resolutions for all customers efficiently and professionally, while also being able to work independently when required. Must be a team player, assisting other employees with troubleshooting and resolutions when necessary. Must pass a drug screening and background security check before employment - no exceptions Benefits: Friendly and productive work environment Paid time off Paid holidays Company-provided computer, cell phone, and tools vehicle (during work hours) Health insurance options Dental insurance options Vision insurance options Life insurance 401K
$48k-66k yearly est. Auto-Apply 60d+ ago
Director, IT Infrastructure & Operations
Ingram Content Group 4.6
Information technology manager job in La Vergne, TN
Ingram Content Group (ICG) is currently seeking a Director, IT Infrastructure & Operations to join our team in LaVergne, TN (Greater Nashville area). This person directs the development and implementation of comprehensive IT infrastructure strategies that align with and support the organization's business goals. Leads and oversees all infrastructure functions, from engineering to operations, ensuring stability, scalability, and security of the enterprise technology environment. Manages diverse technical teams encompassing open systems (Linux and Windows), networking, CloudOps, storage, database, and IBM systems, driving operational excellence and continuous improvement. Through strategic planning, innovation, and collaboration; ensures that the company's infrastructure capabilities effectively enable current and future business objectives. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in computer science or related field 8+ years of progressive experience in IT infrastructure operations 5+ years in a leadership or management capacity overseeing multi-disciplinary technical teams responsible for system administration, patch management, monitoring, backup/recovery, and performance optimization. 5+ years' experience managing enterprise-level infrastructure environments including Windows, Linux, IBM Systems, cloud platforms, storage, and networking. 5+ years' experience developing and managing operational budgets, vendor contracts, and service-level agreements (SLAs). We have a preference for: Ability to successfully drive automation, process improvement, and operational excellence initiatives Knowledge of both on-premise and cloud environments (AWS, Azure, or GCP). Strong understanding of ITIL or similar service management frameworks and their application in large-scale operations. Project management skills The Director of IT Infrastructure & Operations key responsibilities are: Design and execute infrastructure and operations strategies supporting enterprise business objectives, ensuring scalability, security, and high availability across hybrid (on-prem and cloud) environments. Provide leadership and direction for all infrastructure domains including open systems (Windows/Linux), networking, CloudOps, storage, database, and IBM systems. Oversee daily operational activities including system monitoring, patching, maintenance, backup, and recovery, ensuring stability and adherence to SLAs. Champion automation, orchestration, and containerization (e.g., Terraform, Ansible, Kubernetes) to improve deployment speed, reduce manual effort, and enhance system reliability. Partner with Data Science and Application teams to design and maintain infrastructure capable of supporting AI/ML workloads, including GPU clusters, data pipelines, and model deployment environments. Direct the design and implementation of enterprise monitoring and observability frameworks to proactively identify and resolve performance or availability issues. Drive adherence to ITIL-aligned service delivery, including Incident, Problem, and Change Management, while maintaining clear business-impact communication during critical events. Lead disaster recovery and business continuity planning, testing, and documentation for all critical systems and applications. Partner with Information Security, and Application Development teams to maintain system integrity, enforce security controls, and support innovation initiatives. Manage vendor relationships, contracts, and negotiations related to infrastructure hardware, software, cloud, and managed services. Develop and manage annual operating and capital budgets, ensuring cost efficiency and alignment with strategic priorities. Establish and monitor operational KPIs and Service Level Objectives (SLOs) to measure performance, drive accountability, and identify opportunities for improvement. Oversee capacity planning and performance tuning to ensure optimal utilization of compute, storage, and network resources. Direct evaluation and selection of network, server, storage, and co-location technologies to meet enterprise needs and future scalability. Ensure ongoing compliance with corporate, regulatory, and security requirements. Promote a culture of collaboration, respect, innovation, and continuous learning across the Infrastructure & Operations organization. Serve as the escalation point for critical incidents, coordinating response and communication across technical teams and business stakeholders. Stay informed of emerging technologies and industry trends to guide modernization and long-term infrastructure strategy. Hiring Salary Range: $170,000k - $217,000k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 20 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
$116k-164k yearly est. 60d+ ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Murfreesboro, TN?

The average information technology manager in Murfreesboro, TN earns between $75,000 and $156,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Murfreesboro, TN

$108,000

$75,00010%

$108,000Median

$156,00090%

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Information Technology Manager Murfreesboro, TN Jobs

Information technology manager jobs in Murfreesboro, TN - 61 jobs

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Telecom Manager/NOC Manager/ in Alabama, Tennessee, Mississippi

IT Technician / Network Administrator / Help Desk Technician

Director, IT Infrastructure & Operations

Learn more about information technology manager jobs

How much does an information technology manager earn in Murfreesboro, TN?