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  • Tech Infra Program Manager, Capacity Delivery Planning

    Amazon Data Services, Inc. 4.7company rating

    Information technology manager job in Herndon, VA

    Imagine being at the heart of cloud infrastructure strategy, where your analytical insights and collaborative approach directly shape the future of global technology infrastructure. The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS. If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS. Key job responsibilities • Plan data center capacity for the 0-24-month horizon. • Plan for rack retirements and migrations based on infra needs. • Plan for network requirements per site for order plan and network reserve. • Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values. • Intercept builds for emerging customer requirements and communicate changes per established process. • Resolve racks on hold blockers to meet the org goals. • Resolve blocked order blockers to meet the org goals. • Resolve position usability defects to meet the org goals. • Initiate and manage projects to meet power usage targets. • Perform customer impact analysis as needed. • Work with supply chain and service owners to prioritize rack landings in constrained regions. • Prepare and present mitigated views in weekly review meetings. • Deep dive and communicate supply changes (WoW, MoM). • Perform position inventory and build updates as needed. • Work with brick planners and network TPMs on resolving position constraints. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. #DCPD_Delivery BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams PREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $205,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $114.4k-205.5k yearly 5d ago
  • Data Center Portfolio Manager, Strategic Initiatives

    Amazon Data Services, Inc. 4.7company rating

    Information technology manager job in Herndon, VA

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services has an immediate opening for a highly motivated Data Center Portfolio Manager for critical infrastructure projects in operational data centers. Candidates should have a proven track record of managing cross-functional projects, optimizing portfolio and programmatic planning, and delivering results to meet portfolio goals in a fast-paced environment. The successful candidate will have excellent analytical abilities and strong attention to details to identify risks and ask the right technical questions to ensure appropriate trade-offs are made when negotiating resources, determining priorities, and escalating successfully. They must possess solid business acumen to understand and support the strategic direction of organizational goals. Strong written and oral communication skills are required to lead effective meetings with key stakeholders to drive business and technical discussions toward results. They will be fully competent in a variety of project management tools, methodologies, and techniques for all phases of the project lifecycle and exhibit demonstrated proficiency in core project management disciplines including initiation, planning, budgeting, resourcing, risk management, reporting on key metrics, quality control, and closeout. As a Data Center Portfolio Manager, you must be able to develop and maintain deep global subject matter expertise in data center design approaches and an end-to-end understanding of critical infrastructure systems to facilitate technical trade-offs between short-term team needs and long-term business needs. You will be expected to take ownership and influence positive change, deploying and leveraging analytical data to drive quality, productivity, and cost improvements. Responsibilities include providing strategic insight across stakeholder teams during monthly business reviews and producing accurate and timely reporting on portfolio status to business and finance partners. If you are a self-starter comfortable with ambiguity, enjoy new challenges in an ever-changing environment, are vocally self-critical, and are naturally curious, this job is for you Key job responsibilities - Develop high-level operational plans, in partnership with stakeholder teams, that specify scope delivery, schedule, resource, and budget requirements. Operational plans extend a minimum 12-18 months to provide financial and headcount investment lookahead. - Standardize the process, tooling, data, and reporting requirements for measuring key portfolio performance indices to ensure portfolio success. - Standardize program planning data, including scope definition, cost and labor estimates, and schedule estimates, for existing and new programs to enhance portfolio planning. - Design and implement enhanced cost and labor estimating mechanisms that incorporate actual performance data into estimate iterations via automated feedback loops. - Create and manage goals in safety, quality, team productivity, vendor performance, and cost control. - Producing accurate and timely reporting on portfolio status for business and finance partners. - Planning and hosting value stream mapping events with key stakeholders to measure work throughput, identify inefficiencies, determine root causes, and develop solutions to optimize processes to support program success. - Gathering feedback from internal customers and stakeholders to drive portfolio and program improvements. - Applying change, risk, and resource management to adapt as organizational demands change. - Developing new programs to support the strategic direction of the team with organizational goals. About the team *Why AWS* Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. *Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. *Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. *Inclusive Team Culture* Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. *Mentorship and Career Growth* We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. #DCCD_AMER BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience in construction or project management - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems PREFERRED QUALIFICATIONS- 5+ years of project management in data centers or comparable critical infrastructure experience - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains - Knowledge of critical data center equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $98.7k-210.8k yearly 2d ago
  • Senior IT Business Relationship Manager

    Covington & Burling LLP 4.9company rating

    Information technology manager job in Washington, DC

    The Senior Business Relationship Manager (BRM) serves as a trusted advisor and principal liaison between IT and stakeholder groups across the Firm (e.g., practice areas, administrative departments). The Senior BRM leads IT demand management in close partnership with IT and cross-functional leadership, and is responsible for proactively identifying, shaping, and prioritizing the Firm's strategic technology requirements. This individual engages across the lifecycle of IT solution delivery - actively participating in Firm / IT strategic planning activities, informing IT solution design and build activities to preserve alignment with Firm needs, and supporting organizational change management / readiness efforts to drive adoption of new technology solutions. Responsibilities Strategy & Planning Leads the strategic buildout of the BRM function for IT in partnership with Firm leadership Represents the BRM function as needed for strategic decisioning Maintains deep understanding of the strategic objectives, processes, and unique needs / requirements of the functional areas that the BRM supports Advises Firm stakeholders on the IT vision, strategy, and roadmap to establish awareness, drive technology acumen, and help shape desired technology solutions Collaborates with other BRMs to spot Firm-wide trends and identify opportunities to work across departments / practice areas to break down business silos Partners closely with IT leadership and functional teams to share Firm requirements / insights, inform priorities / budget / resourcing, align solution design, and establish forward-looking roadmaps Leads the intake, justification, business case development, and scoping of new project / technology requests Preserves interactions between IT and functional groups across the Firm to maintain a continuing relationship and a shared vision Proactively engages Firm stakeholders to establish forward-looking, strategic IT planning Operational Management Leads the design of the BRM function, including process design, role definition, and reporting Formalizes the intake of Firm / stakeholder technology needs and actively engages in IT demand management evaluation and planning Escalates items not receiving appropriate attention, including approvals, projects, and issues Participates in IT governance processes to support and balance prioritization across other Firm and IT needs Informs and supports the development of standards and templates for project scoping and justification, requirements definition, functional and technical designs, process flow diagrams, system / user acceptance test scripts, and other materials as needed Leads business / functional requirements definition with Firm stakeholders for critical projects and initiatives Informs and supports overall IT change management and communication strategies, actively leading execution for the areas of the Firm that the BRM supports Supports the definition of service level agreements (SLAs) for new or changed services to preserve an optimal experience for the Firm and its clients Requirements Education & Credentials College degree required, preferably in Computer Science, Information Systems, Business Administration, Finance, or a related field. Master's degree is preferred Knowledge & Experience A minimum of 7 years of relevant work experience Demonstrated experience in strategic technology planning Demonstrated experience in leading the prioritization of multiple strategic objectives Demonstrated experience with organizational change management Strong familiarity with BRM models and associated leading practices for process design, role definition, and reporting Strong familiarity with project and program management disciplines, methodologies, and processes Familiarity with the functioning of a program management office and governance frameworks Law Firm experience a plus Skills & Expectations Proven ability to build and maintain strong working relationships with the C-suite and represent the voice of the customer Ability to develop and motivate technology teams, inclusive of staff, and 3rd party vendors / consultants Ability to establish rapport and elicit cooperation from personnel across all levels, including executive management, and cross-functional leadership Responsible for staying abreast of business issues and industry trends to anticipate impacts of technology changes on the workforce and business Strong customer service orientation in combination with persuasive skills and diplomacy to lead change and guide decisions Proven analytical and problem-solving skills Ability to appropriately prioritize and execute tasks in a fast-paced, service-intensive environment Effective written, oral, and interpersonal communication skills Ability to conduct research into project and portfolio management issues and products as required Highly self-motivated and directed Team oriented and skilled in working within a collaborative environment Work Location & Conditions Washington, D.C. Core hours of 9:00 am - 5:30 pm, Monday-Friday; hybrid in-office, which will be a combination of onsite and remote work with occasional on-call availability.
    $141k-184k yearly est. 3d ago
  • Service Desk Operations Manager

    Sparksoft Corporation 4.1company rating

    Information technology manager job in Columbia, MD

    Job Title : Service Desk Operations Manager Fulltime with Sparksoft. ROLE & RESPONSIBILITIES: The Operations Manager is responsible for the day-to-day management of Tier 1 contact center operations supporting the program. This role ensures service delivery excellence, strict adherence to KPIs/SLAs, and continuous improvement of operational processes. The Operations Manager will lead teams, manage performance metrics, coordinate outage communications, and implement best practices to optimize customer experience and operational efficiency. Run daily operations for the Tier 1 IT service desk, including queue monitoring, staffing adjustments, and workload balancing across phones, tickets, and other channels. Develop, monitor, and report on performance metrics to ensure ITSM KPIs and SLAs are consistently achieved. Implement workflow redesigns and best practices to streamline technica, support operations and enhance customer experience. Lead and support Supervisors, providing coaching, direction, and feedback so they can effectively manage and develop their SDR teams. Collaborate with Quality, Training, and Knowledge Management to reinforce quality standards, ensure KBAs/SOPs are followed, and support new process rollouts. Act as an operational point of contact during incidents, outages, and major events, ensuring clear communication and guidance to the floor. Drive continuous improvement initiatives through training, coaching, and process REQUIRED EXPERIENCE: Minimum 7 years of professional experience, including at least 3 years in people management. 5+ years' hands-on experience with ServiceNow and NICE CXone in a service desk or contact center environment. 3+ years of leadership experience in an IT Support or contact center setting, managing metric-driven teams. Strong background in KPI/SLA management, ITSM analytics, and process optimization. Must be able to obtain and maintain a Public Trust clearance. Must have lived in the United States 3 out of the past 5 years. PREFERED EXPERIENCE: . Experience in healthcare, government, or Marketplace programs. Hands-on expertise with CXone Studio (IVR, scripting) and ServiceNow customization. Relevant certifications (ITIL, HDI, PMP, or similar). EDUCATION & CERTIFICATIONS: Bachelor's degree in relevant field or equivalent combination of education and experience. (Experience may be substituted in lieu of a degree).
    $77k-112k yearly est. 22h ago
  • Director of Quantum Technology - Unmanned Systems.

    The Patriot Group, Inc. (TPGI

    Information technology manager job in Sterling, VA

    Directore of Quantum Technology / Quantum Programs Lead Growing UAS Startup Sterling, VA | On Site U.S. Citizens Only Compensation: $180,000 - $240,000 (DOE) + Bonus + Potential Equity COMPANY PROFILE A next-generation aerospace and defense innovator developing advanced unmanned systems and hydrogen-based propulsion platforms for dual-use missions across national security, commercial, and scientific applications. With a growing U.S. engineering and R&D presence, the company is pioneering the integration of quantum-enabled navigation, sensing, and communications into next-generation UAVs - transforming how aerial platforms operate in contested, GPS-denied, and data-restricted environments. The mission: to enable smarter, longer-endurance, zero-emission flight systems that deliver superior situational awareness, resilience, and autonomy. FEATURES AND BENEFITS Lead breakthrough quantum technology programs shaping the future of unmanned flight and defense systems. Collaborate directly with executive, R&D, and engineering leadership teams across U.S. and international divisions. Competitive Pay Comprehensive health benefits, 401(k) match, and relocation assistance available. THE ROLE UAS Startup seeking a Director of Quantum Technology / Lead Quantum Program Manager to drive strategy, execution, and integration of quantum navigation, sensing, communications, and computing technologies into advanced aerospace systems. This position blends hands-on technical leadership with strategic program management, serving as the bridge between frontier science and field-deployable solutions. The role involves direct collaboration with internal system architects, external research partners, and U.S. defense stakeholders. KEY RESPONSIBILITIES Own and execute the quantum technology roadmap across navigation, sensing, communications, and compute solutions. Translate advanced quantum science into mission-ready capabilities integrated within unmanned and autonomous systems. Develop and manage R&D strategies, budgets, milestones, and technical partnerships. Lead proposal and funding initiatives with DoD, DARPA, DIU, and commercial partners. Oversee prototyping, validation, and demonstration efforts with academic, government, and defense research organizations. Collaborate with flight control, autonomy, and data systems teams to ensure seamless integration. Recruit, mentor, and scale a high-performing multidisciplinary team. Present technical findings and strategic updates to executive leadership and government partners. BACKGROUND PROFILE Bachelor's or Master's degree in Physics, Quantum Engineering, Electrical Engineering, or related field ( Ph.D. preferred ). 10+ years leading or managing advanced R&D or quantum technology programs (sensing, navigation, comms, compute). Expertise in quantum hardware, algorithms, and real-time system integration. Proven success translating research into deployable systems within aerospace, defense, or advanced tech environments. Strong understanding of DoD or DARPA program frameworks, proposal writing, and execution. Excellent technical communication, leadership, and stakeholder engagement skills. U.S. citizenship required; ability to obtain security clearance strongly preferred.
    $180k-240k yearly 4d ago
  • Information Technology Administrator

    Rogers & Company PLLC 4.2company rating

    Information technology manager job in Tysons Corner, VA

    Rogers & Company, a distinguished public accounting firm based in Tysons Corner, VA, boasts over two decades of experience serving clients across the United States and internationally. Our core emphasis revolves around delivering comprehensive audit, tax compliance, and outsourcing services to associations, charities, and other nonprofit organizations. We are currently seeking an IT Administrator to oversee and manage all the firm's technology needs, including network infrastructure, digital applications, data backups, security measures, and collaboration with external vendors (NTIVA, Intermedia, Cox, CCH, Dell, etc.). This position would provide technical support and troubleshooting to firm personnel, maintain servers and networks, configure workstations, and manage software and communication applications. The IT Administrator should have strong technical knowledge and experience in network administration and technology support, as well as excellent problem-solving and communication skills. IT Administrator Responsibilities: Troubleshoot, support, and resolve IT-related issues for firm employees through onsite and remote presence. Collaborate with third-party IT vendors to address IT-related matters. Configure workstations, including set-up, software installations, domain joining, VPN configuration, and related requirements and ongoing updates. Install, configure, and maintain computer hardware, software, and peripherals. Oversee, maintain, and monitor network performance and security. Install firmware and security updates on endpoints, servers, printers, and related networking equipment when needed. Manage user accounts, access rights, and security settings for domains, emails, and software systems. Perform data backups and secure data according to established procedures. Work with website vendors in making updates and related maintenance. When applicable, install and configure network hardware, such as routers and switches, or coordinate with external vendors. Assist in maintaining communication systems, VoIP, and any related equipment, services, and platforms. Train users on new hardware and software applications. Research and recommend new IT technologies and solutions. Minimum Qualifications (Education, Experience, Certifications): Bachelor's degree in Computer Science or related field, preferred, or Associate's in Computer Science or Networking. Required minimum experience: 3-5 years or more of experience working in IT. Proficient in Windows Server, Windows 10/11, Microsoft Office, MS Exchange, and 365. Basic knowledge of network protocols, such as TCP/IP, DNS, and DHCP. Experience with network hardware, such as routers and switches. Excellent problem-solving and communication skills. Able to work independently and as part of a team. Not required, but helpful, experience with CCH Prosystems software installations and maintenance. This opportunity is located in our Tysons Corner, VA office primarily as an in-office position, with some remote support. If you are an ambitious and dedicated professional, our firm offers an optimal environment for your continued career growth and success. Rogers & Company provides competitive compensation and additional benefits, including: Benefits: Flexible time off (FTO), hybrid work arrangements, and firm holidays. Traditional and Roth 401K plans, with firm matching. Health, dental, and vision insurance. Short and long-term disability, AD&D, and life insurance. Minimum of 40 hours paid continuing professional education. Paid maternity and paternity leave. Annual performance-based bonus compensation. More About Rogers & Company Rogers & Company stands as a premier CPA firm serving tax-exempt organizations, employing a practice model focused on delivering high-quality work and achieving successful client service outcomes. Our client base includes nationally and internationally recognized charities, foundations, and associations, where our professionals collaborate to provide innovative solutions and measurable results. As an independent firm, Rogers & Company is a proud member of Alliott Global Alliance, a network comprising over 200 independent member firms across nearly 100 countries worldwide. Our commitment to diversity is evident in our employment practices, where we provide equal opportunities to all employees and applicants, irrespective of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. Please note that Rogers & Company does not accept unsolicited candidates, referrals, or resumes from staffing agencies, recruiters, or any other third-party paid services. Referrals, resumes, or candidates submitted to Rogers & Company, its employees, or owners without a pre-existing signed agreement by both parties covering the submission will be considered free of charge and become the property of Rogers & Company.
    $60k-88k yearly est. 4d ago
  • Senior Information Technology Auditor

    The Baytech Group 3.7company rating

    Information technology manager job in Washington, DC

    Senior IT Auditor Lead end-to-end IT audits spanning software, systems, and infrastructure in a dynamic professional environment. Bring your independent audit expertise, technical acumen, and problem-solving mindset to an organization where equity-ownership and client-first culture fuels innovation and career growth. Responsibilities Lead and execute risk-based IT and information security audits independently, including testing, documentation, and evaluation of control effectiveness across software, systems, applications, and infrastructure. Identify and assess key risks, develop custom audit procedures, and prepare clear, organized audit documentation and findings. Communicate audit results, issues, and recommendations to stakeholders, and perform follow-up procedures to verify remediation. Build strong relationships with business and technology teams to support advisory engagements, navigate complex stakeholder dynamics, and drive continuous improvement of internal controls. Qualifications Bachelor's degree in Computer Systems, Information Technology, or related field; CISA or CISSP certification preferred. 3-5 years of IT internal audit experience, ideally within financial services or investment management. Proven ability to design custom audit programs and execute audits end-to-end without reliance on standardized templates. Strong understanding of IT control frameworks (e.g., COBIT, NIST, ISO 27001) and proficiency in systems such as Windows, Linux, SQL, and Active Directory. Excellent communication, organization, and analytical skills, with the ability to manage multiple projects and handle client conflicts diplomatically in a fast-paced environment. Must be able to work on-site 5 days per week in the Baltimore or Washington DC office. To be considered for this direct-hire position, please apply with your resume.
    $100k-136k yearly est. 4d ago
  • Deputy Chief Information Officer

    The Planet Group 4.1company rating

    Information technology manager job in Washington, DC

    Deputy Chief Information Officer (DCIO) The Deputy Chief Information Officer is a senior technology leader responsible for supporting the CIO in guiding the hospital's IT vision, managing day-to-day operations, and ensuring the delivery of reliable, secure, and efficient technology services. This role oversees IT operations, aligning systems and initiatives with patient care, clinical workflows, research, and administrative functions. The DCIO also serves as the acting CIO when needed, stepping in to provide executive-level leadership and decision-making. Salary: $190-210k Employment Type: Full-time, direct hire Location: Hybrid (3 days onsite / 2 days remote) Washington, D.C. Key Responsibilities IT Operations & Service Oversight Manage daily IT operations across infrastructure, networks, data centers, and end-user support. Ensure the stability, security, and performance of all mission-critical systems, including EHR platforms (Epic, Cerner, Meditech), PACS, and other clinical applications. Lead the IT helpdesk and support teams to deliver timely solutions and maintain high user satisfaction. Coordinate disaster recovery and business continuity planning to minimize disruptions to hospital operations. Strategic Planning & Leadership Assist the CIO in developing and implementing long-term IT strategy, roadmaps, and annual operational plans. Direct IT projects, ensuring delivery within scope, on schedule, and on budget while meeting quality standards. Serve as a bridge between IT and hospital leadership-translating clinical and operational needs into practical technology solutions. Oversee IT budgeting, asset procurement, and vendor management. Compliance & Security Collaborate with the CISO and compliance teams to uphold strong cybersecurity practices. Ensure all IT systems comply with federal and state regulations, including HIPAA/HITECH, patient privacy standards, and quality reporting requirements (e.g., Meaningful Use, MIPS). Develop, implement, and monitor IT policies and procedures to safeguard patient data and institutional resources. Team Development & Leadership Supervise senior IT directors and managers across infrastructure, applications, and support functions. Foster a culture of continuous improvement, accountability, and professional growth within the IT organization. Support succession planning and leadership development within the department. Required Qualifications Education: Bachelor's degree in IT, Computer Science, Healthcare Administration, or related discipline. Master's degree (MHA, MBA, MS in IT) preferred. Experience: Minimum 10 years of progressive IT experience. At least 5 years in a senior leadership role within a hospital or large healthcare system. Demonstrated experience managing and optimizing enterprise EHR systems. Proven ability to lead large teams and manage significant technology budgets. Preferred Skills & Competencies Strong project management, organizational, and operational planning abilities. Solid understanding of clinical operations and how technology supports patient care. Excellent communication and collaboration skills with clinical, executive, and technical stakeholders. Relevant certifications (CHCIO, PMP, ITIL, or vendor-specific training such as Epic/Cerner leadership programs).
    $190k-210k yearly 1d ago
  • W2 - Broadcast IT Engineer II

    New York Technology Partners 4.7company rating

    Information technology manager job in Washington, DC

    Top 3 Technical skills: VMware experience Broadcast - workstation, Reply, TV Windows Shifts: Sunday - Thursday Tuesday - Saturday 10:00 AM - 6:00 PM or 2:00 PM - 10:00 PM Responsibilities: Collaboration, installation, and integration of IT centric workflows and technologies to support real time broadcast and production. On site support for live event staging and broadcasting. Supporting live events and the concepts of live video production techniques is required. Perform complex problem solving, backup, archiving, and business continuity to support maximum up time, often in a live high-pressure environment. Coordinate security on all Active Directory and Office 365 Apps. Responsible for monitoring, management, and administration of broadcast VM environment. Assist and direct Tier 1 resources with solving advanced issues.1 Provide departmental support on a rotating basis with other staff for arena events and provide 24/7 coverage. Maintain all documentation, including as-builts, wire lists, cable labeling, and other drawings. Complete scheduled change submissions and real time communication of active issues. Research and share recommendations for equipment acquisitions, upgrades, or replacements. Other duties as assigned. Minimum Qualifications: Bachelor's degree. 5 years of experience in supporting computer hardware, network, and PC operating systems. 7 years of multimedia experience inclusive of live event and broadcast production. Expertise working with Windows 2016 Server, Active Directory, DNS, DHCP, and Office 365. Demonstrable experience in advanced problem-solving techniques and monitoring. High degree of integrity, able to handle sensitive and confidential material. Effective interpersonal, written, and verbal communication skills. Ability to work effectively in a multifaceted, fast-paced environment. Able to initiate own daily assignments, follow through on matters of concern, and use independent discernment to take appropriate actions. Solid attention to detail, outstanding organizational skills, and ability to prioritize and meet timelines. Experience with online streaming platforms such as YouTube, Twitch, and other platforms commonly used for internet-based transmission and distribution. Knowledge of Visio/AutoCAD for the purpose of creating and interpreting documentation related to. Flexibility to work evenings, weekends, and holidays as needed. Thanks!
    $89k-112k yearly est. 1d ago
  • IT Applications Director

    Green Key Resources 4.6company rating

    Information technology manager job in McLean, VA

    IT Applications Director - Construction Operations We're partnering with a leading organization in the construction industry to identify an experienced IT Applications Director to oversee and elevate their core operational application ecosystem. This individual will be responsible for the strategic direction, reliability, and continuous improvement of the mission-critical applications that support day-to-day construction operations. The Director will manage a high-performing team, collaborate closely with business stakeholders, and drive a proactive, value-focused application support model. Key Responsibilities Strategic Application Leadership Develop and execute application roadmaps aligned with overall business goals. Lead a proactive applications support team focused on delivering value and operational excellence. Oversee critical, high-impact applications, ensuring optimal performance, functionality, and user experience. Maintain and enhance business continuity strategies and standards. Build and manage effective relationships with technology vendors. Ensure all application environments adhere to evolving cybersecurity requirements and industry certifications. Team Management & Development Recruit, lead, and mentor a team of Application Managers and Analysts. Foster a culture centered on collaboration, innovation, and continuous improvement. Ensure the team maintains strong functional knowledge and technical expertise across key platforms. Application Lifecycle Ownership Oversee deployment of new features, enhancements, and functionality - including testing, training, and user communication. Manage license agreements, usage tracking, and cost optimization. Ensure application uptime and performance through proactive monitoring and reporting. Maintain a thorough knowledge base supporting both team efficiency and end-user enablement. Manage audit, compliance, and documentation requirements. Stakeholder Engagement Maintain consistent communication with business leaders to assess needs and prioritize application initiatives. Serve as a strategic liaison between technical teams and business units. Translate business requirements into actionable roadmap items and enhancements. Ensure clear communication and documentation of application processes and procedures. Performance Optimization Define and track KPIs to measure application health and team effectiveness. Analyze performance data to identify trends, risks, and improvement opportunities. Lead continuous improvement initiatives to elevate application support and service delivery. Basic Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred). 10+ years of experience in IT operations with a focus on application management. Proven experience leading application support teams. Background supporting or managing construction-specific applications such as Procore, Kahua, Autodesk, Bluebeam, Primavera P6, or Textura. Strong understanding of the construction project lifecycle (pre-construction through closeout). Experience developing application roadmaps and business continuity plans. Excellent communication, leadership, and stakeholder-management skills. Experience managing vendor relationships, compliance requirements, and licensing. Demonstrated success transitioning teams from reactive to proactive operational models. Knowledge of cybersecurity best practices, application security testing, and compliance with frameworks like NIST or ISO 27001. Preferred Qualifications Experience with Agile, Waterfall, or other project management methodologies. Knowledge of cloud-based application management. Familiarity with ITIL best practices.
    $125k-175k yearly est. 2d ago
  • Network Administrator ( 100 % Onsite ) ---- LOCALS ONLY ---- Shift timings - 4 pm to 12 am -- Monday thru Friday

    Zillion Technologies, Inc. 3.9company rating

    Information technology manager job in Vienna, VA

    BEST BILL RATE ---- Please call at ************ directly NO THIRD PARTIES CALL THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma - ********** Email: ************************************* // ********** Network Administrator Location : 100 % Onsite - Vienna, V A Duration : Long term ongoing with no end date This position will be full-time onsite at our Headquarters location in Vienna, VA. Once hired, there is a 2-week onboard training requirement. Training will be conducted Monday through Friday from 10:00 - 6:30 EST. *Working shift will be Monday - Friday 4:00 PM-12:00 AM EST (Eastern Time) at our Headquarters location in Vienna, Virginia. There will be occasional overtime for any Saturday project migrations and overtime if migrations go past midnight. Job Description: This position will provide Network technical support for the Network Operations End-of-Life Cisco switch replacement project across 200+ branches globally. Provide Cisco switch configuration, troubleshooting, wiping of old devices before eWaste, as well as coordination of multiple sites daily which includes the coordination of internal and external resources, change tickets, project documentation, vendors that provide onsite technical support, remote hands, and branch support personnel during migrations. Experience managing and coordinating sites in multiple time zones while conducting on-time delivery of project goals is paramount. Responsibilities • Performs cisco switch configurations, upgrades, patches, troubleshooting • Utilize multiple monitoring applications to ensure optimal system performance • Respond to alerts and alarms, identifies and corrects problems before or after network migrations • Create and work on tickets in a service management application and monitor ticket queues • Create, manage, and coordinate end to end change tickets for all migrations • Troubleshoot and escalate incidents and problems • Interface with other ETS areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria • Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service. • Work with others to update and document technical procedures • Maintain, configure, and perform preventative maintenance to various network equipment *Maintain and configure network circuits at remote sites to include turnup, turndown, and troubleshooting • Perform other related duties as assigned • May be assigned to other tasks based on need Qualifications - Knowledge, Skills, and Abilities • Knowledge and experience of cisco networking to include routers and switches including creating and managing VLAN's • Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP • Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel • Previous work experience performing similar migrations of networking equipment across hundreds of geographically dispersed sites • Highly organized and detail oriented and able to manage multiple project tasks and migrations per shift/day • Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel • In-depth experience and technical training in WAN/LAN communications including demonstrated experience installing, configuring, troubleshooting and maintaining Cisco routers and switches * Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing an internal and external ticket queue with vendors • Experience in administrative or technical positions that demonstrates the ability to interpret and follow, policies, procedures, and instructions • Experience that demonstrates dependability, productivity, and accuracy • Demonstrated analytical and problem-solving skills • Effective verbal and written communication skills • Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets and create and manage end to end change tickets for branch migrations • Ability to work independently and as part of a team • Ability to work under pressure (urgent problems, deadlines, changing priorities) Desired • Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience • CCNA or CCNP certifications • Experience in presenting technical solutions and/or recommendations • Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues • Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems • Advanced skill in diagnosing and troubleshooting issues • Advanced research, analytical, and problem solving skills Please send qualified resumes directly to : ************************************* // ********** Thanks, Shaily Sharma Zillion Technologies Inc. Asst. Director - Talent Acquisition ********** Email: ************************************* // **********
    $59k-74k yearly est. 1d ago
  • Service Project Manager

    Vertical Mechanical Group

    Information technology manager job in Sterling, VA

    Title: Service Project Manager At Vertical Mechanical Group (VMG), we are always seeking talented individuals to join our growing team. Our commitment to exceptional customer service and innovative mechanical solutions drives our continued growth. When you join VMG, you become part of a collaborative, close-knit team that values integrity, accountability, and professional development. Your success directly contributes to ours. About the Role The Service Project Manager provides both field and office support for VMG's Service Department, overseeing tenant interiors and special projects from bid through completion. This role is responsible for managing multiple active projects simultaneously while ensuring work is completed on time, within budget, and in alignment with customer expectations and company quality standards. Key Responsibilities • Manage multiple service projects simultaneously, ranging from small negotiated work to projects up to $600,000 in value. • Prepare and review bids for negotiated clients, producing accurate estimates and scopes of work. • Collaborate with Inside Sales, Dispatch, and field personnel to define project scope, schedules, labor needs, and materials. • Coordinate material procurement to ensure timely ordering and delivery. • Assign and manage labor resources in coordination with Dispatch to maintain project schedules. • Provide daily updates to the Operations Manager regarding project status and issues requiring attention. • Provide weekly updates to Service Executives on major project progress. • Support pre-installation planning by reviewing drawings, site conditions, and building layouts. • Conduct job walkthroughs and attend on-site meetings as required. • Serve as a direct point of contact for customers, maintaining a high level of professional communication and service. • Review technician work to ensure quality, efficiency, and readiness. • Assist technicians and laborers by resolving open questions related to drawings, contracts, or scope. • Monitor safety needs on job sites and assist with the implementation of safety policies and procedures. • Develop weekly project plans outlining labor requirements and materials. • Maintain accurate project records, logs, and reports. • Build and maintain strong relationships with owners, developers, architects, engineers, and general contractors. • Perform other duties as assigned. Qualifications • Extensive knowledge of HVAC service, installation methods, equipment, and tools. • Strong understanding of mechanical, electrical, and control systems related to HVAC. • Ability to read and interpret construction drawings accurately. • Proven ability to manage multiple projects, budgets, and deadlines simultaneously. • Strong organizational, leadership, and problem-solving skills. • Excellent communication skills with both internal teams and external customers. • Comfortable working in the field, including ladders and elevated work areas. • Ability to lift up to 50 pounds regularly and more with assistance as needed. Why Join VMG • Competitive compensation and benefits package. • Opportunity to manage impactful service projects with autonomy and support. • Collaborative team environment with strong operational backing. • Long-term growth opportunities within a stable, expanding organization. If you're ready to take ownership of service projects and play a key role in delivering high-quality mechanical solutions, we'd love to hear from you. Apply today and grow with VMG! Vertical Mechanical Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Note: VMG participates in a drug testing program. All candidates are required to submit to a drug test as a condition of employment.
    $88k-123k yearly est. 4d ago
  • Information Technology Engineer

    Stevendouglas 4.1company rating

    Information technology manager job in Washington, DC

    The IT Engineer supports the daily operation, maintenance, and improvement of an organization's information technology environment. This role assists with infrastructure, cloud platforms, security tools, and end-user systems to ensure stable, secure, and efficient technology services across the organization. Responsibilities Support the operation and reliability of network infrastructure, cloud services, security platforms, and collaboration technologies. Assist with administration of Microsoft-based systems, including directory services, email platforms, identity management, and endpoint environments. Provide technical support for servers, workstations, peripherals, and software through both onsite and remote assistance. Install, configure, maintain, and upgrade operating systems, applications, and hardware components. Assist with system monitoring, data protection, backup processes, and endpoint security solutions. Communicate clearly and professionally with internal stakeholders, vendors, and service providers. Handle and install standard IT equipment, including desktops, laptops, and printers. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field. Entry-level to early-career experience supporting Microsoft Windows environments. Familiarity with directory services, email platforms, cloud productivity tools, and basic networking concepts. Strong troubleshooting, communication, and customer service skills. Experience with virtualization, cloud services, and security tools. Industry certifications such as CompTIA Network+ or equivalent knowledge. Work Environment This role is an onsite role with occasional field or remote support responsibilities and requires the ability to meet operational deadlines.
    $88k-120k yearly est. 22h ago
  • Senior Manager, Technology Change Risk Oversight

    Capital One 4.7company rating

    Information technology manager job in Washington, DC

    Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
    $245.9k-280.6k yearly 19h ago
  • IT Engineer - Managed Services

    Bowman Williams

    Information technology manager job in Columbia, MD

    IT/ System Engineer (Level 2, 2.5, or 3) - Managed Services | Columbia, MD Salary: $85,000-$120,000 + Benefits (dependent on level of experience) A growing Managed Service Provider (MSP) in Columbia, MD is seeking a System Engineer to serve as the top escalation point for their help desk. This is a client-facing, support-focused role where you'll handle advanced troubleshooting, mentor junior techs, and provide onsite support at client locations (~25% local travel). This position is ideal for an experienced engineer who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and values both technical depth and customer interaction. What You'll Do: Act as the highest-level escalation point for inbound tickets and calls Own tickets end-to-end, escalating to vendors only when necessary Troubleshoot across a wide range of technologies, from desktops to advanced networking and cloud Configure and manage client backups Mentor L1 and L2 engineers, setting standards for documentation and client communication Provide onsite support for escalations, upgrades, and client visits (~25%) Maintain documentation and time entries in Autotask (or similar PSA) Partner with leadership to address recurring issues and improve processes What You Bring: MSP industry experience is required Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD) Windows Server & Virtual Servers Networking & Security (SonicWall firewalls, HP switches, VLANs, VPNs, routing basics) Experience with Autotask (or similar PSA/RMM tools) Excellent communication skills; able to simplify technical concepts for non-technical users Proven ability to mentor and support junior engineers Reliable transportation for local client visits (~25%) Must pass background check and drug screen Compensation & Benefits: Salary: $85K-$120K Benefits: Medical, Dental, Vision (partial coverage) + 401(k) PTO: 2 weeks PTO + 1 week sick Mileage reimbursement: $0.70 per mile
    $85k-120k yearly 4d ago
  • Network Administrator

    Kavaliro 4.2company rating

    Information technology manager job in Hyattsville, MD

    Kavaliro is seeking a Network Anniversary to support a client in Maryland. Work with Application Developers to ensure the new applications implemented on the enterprise network perform within expectations and do not negatively affect the performance of existing applications. Design and monitor application performance tests, analyze performance test data, make recommendations on application design and hardware resource needs. Present analysis and capacity projections to systems management and business partners. Identify changes in the systems architecture, applications or hardware that may impact performance or capacity of Windows based Servers. Design, develop, and produce performance and capacity reports that accurately reflect the state of the systems being monitored. Analyze performance data and determine appropriate thresholds for automated alerting. Experience Level: 3+ Years. Skill Set: High level of experience with Server Systems. Advanced Knowledge and Experience with Server Capacity Planning, Server Performance and Server Performance Software Use/Support. The Network Administrator will assist with the proper maintenance of the LAN, Wireless, and WAN voice and data networks. The Associate IT Support Technician will provide Level 1 support and troubleshooting to resolve Network and Telephony issues. The Associate IT Support Technician will assist with ensuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network including, but not limited to client hardware and software issues related to Network Telephony. This includes installing, maintaining, and managing all data network/telephony equipment such as phones, routers, LAN switches, wireless, servers, backup systems, network management and diagnostic tools, etc. under supervision. The IT Associate Support Technician will also assist with network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. The Associate IT Support Technician will perform basic inventory management processes and create equipment Return Material Authorizations RMAs and track these through to problem resolution. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
    $63k-80k yearly est. 4d ago
  • Head of Law Library Technology

    Georgetown University 4.6company rating

    Information technology manager job in Washington, DC

    Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.**Requirements****Head of Law Library Technology, Georgetown University Law Library****Job Overview**The Head of Law Library Technology plans and implements Law Library technology initiatives and applications in order to support the research and educational mission and operations of the Law Library and Law Center. The Head of Law Library Technology collaborates with constituents inside and outside of the Law Library to strategically integrate technology to enhance library services and operations. The incumbent supervises and monitors the routine maintenance of the Law Library's technology infrastructure and facilitates short- and long-term projects to make improvements and ensure that the library's servers, platforms, applications, and web resources are running smoothly. Working closely with staff in Information Systems Technology and University Information Systems, this position administers specialized software and hardware and ensures compatibility and compliance with systems requirements and University policies.As a manager, the Head of Law Library Technology supervises, trains, and assesses the work of three full-time staff members and 1-2 student assistants. Responsible for the department's policies, procedures, and workflows, the Head of Law Library Technology collaborates closely with other Law Library departments to evaluate and advise on new services and projects, resolve problems as they arise, and develop and maintain documentation. This position serves as a point of contact for systems and technology vendors, and is expected to actively participate in professional organizations and stay current on developing technologies, standards, and practices.**Work Interactions**The position reports to the Associate Director for Resource Management and Technology. Staff members in the Department are the Senior Law Library Technology Engineer, Web Application Specialist, Systems Librarian, and student assistants. Within the Law Library, the position works closely with the Head of Digital Initiatives, Head of Special Collections, and the Head of Access Services. This position also interacts on a regular basis with members of campus Information Systems Technology and University Information Systems.**Work Mode Designation**This position has been designated as **Hybrid 4.** Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources website:.**Requirements and Qualifications**## Required:* Master's Degree in Library and Information Science (or equivalent).* Six to ten years of library experience (including supervisory experience).* Experience managing Linux servers (Rocky 9) running Apache and MySQL.* Knowledge of multiple programming languages including PHP, Python, and Ruby.* Knowledge of front-end web development including proficiency with HTML and CSS.* Demonstrated ability to manage complex projects and adhere to deadlines.* The ability to triage and resolve problems and communicate solutions effectively to individuals at varying levels of technical expertise.* Demonstrated writing skills to produce clear, concise, and accurate documentation.* Ability to independently prioritize tasks when faced with multiple projects and requests.* Strong interpersonal skills to work with diverse groups at all organizational levels, both inside and outside the University.## Preferred:* Experience in an academic library in a university setting.* Experience with the Drupal content management system.* Comfort with Docker Desktop and Rancher Desktop (virtual instances).* Experience with Ex Libris Alma/Primo, SpringShare LibGuides, and ArchiveSpace.* Versatility in a variety of developer contexts, including the ability to learn new technologies and adapt to evolving library needs and best practices.*Please submit a cover letter and resume. Preferably these documents should be combined into a single PDF.***Pay Range:**The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:$66,783.00 - $126,720.23Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors.**Current Georgetown Employees:**If you currently work at Georgetown University, please exit this website and login to GMS () using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.**Submission Guidelines:**Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.**Need Assistance:**If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at ************ or ********************..EEO Statement:GU is an . All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic *.*Benefits:Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the .### BenefitsGeorgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the . #J-18808-Ljbffr
    $66.8k-126.7k yearly 3d ago
  • Data Center Site Selection Manager

    Meta 4.8company rating

    Information technology manager job in Washington, DC

    Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude. **Required Skills:** Data Center Site Selection Manager Responsibilities: 1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations 2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies 3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations 4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance 5. Prepare project location recommendations and present to management for approval 6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies 7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements 8. Travel domestically (50%+) **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree in Business, Civil Engineering, City Planning or related 10. 10+ years of experience in site selection and data center or other capital project or infrastructure development 11. Experience leading real estate negotiations including contract formation and contract negotiations 12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders 13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders 14. Experience communicating commercial, market and contractual details to all organizational levels 15. 2+ years of experience in Excel and PowerPoint and/or Keynote **Preferred Qualifications:** Preferred Qualifications: 16. Advanced technical degree, law degree or MBA 17. Experience in hyperscale data center site selection or leasing negotiations **Public Compensation:** $188,000/year to $256,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $188k-256k yearly 43d ago
  • Data Center Project Manager

    NTI Connect LLC 3.8company rating

    Information technology manager job in Manassas, VA

    Job Description National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Job Summary: The Project Manager I directs and supervises the work efforts of their assigned staff. This position executes the technical direction provided by Management regarding scope, deliverables, schedule, and budget for the project. The Project Manager is responsible for nurturing a positive client interface providing all project details to the client on a timely manner. The primary difference between this level and the Project Manager Ill is the magnitude and scope (including cost and complexity) of assigned staff and/or projects. As well as the ability, through experience, to manage diverse and complex projects is a key factor. Job Duties and Responsibilities: Responsible for scheduling, forecasting, and tracking the project and team deliverables. Manage and delegate workflow to maximize productivity. Effectively be able to create work plans, manage resource planning, set & track goals, implement process improvement, and submit timely project reporting. Develop project work plans and recovery plans to maintain project and objectives. Develop and implement specific operating strategies to meet deliverables and differentiate Advantage Engineers in the marketplace. Perform Quality Control reviews of documents and plans for accuracy and completeness. Implement operational protocols to deliver and measure the quality of our services. Accountable for the deployment of workload schedules, project execution, delivery within budget, and quality of all project elements. Build, develop, improve, and expand relationships with key clients within the market. Attend all necessary meetings and be the primary contact with your clients. Listen to understand the needs of your client to implement process and/or schedule changes. Maintain open and positive working relationships and enhance the image of the company for the development of additional business opportunities. Provide constant and consistent feedback with your clients in order to continue building trust and project focus. Submit Purchase Order (PO) requests to clients, work with clients to obtain PO, track work completed to invoice against PO, and regularly report to management. Understand that client engagement and development is one of the most important aspects of the position. Create an atmosphere of teamwork and collaboration, while fostering employee engagement. Promote a sense of urgency within the team. Regularly meet with each team member to review goals, progress, and KPls. Actively coach and mentor your team members to insure employee growth and success. Identify and solicit resources for training and employee education to ensure employees have sound knowledge on technical and business practices. Foster the use of new/innovative concepts in the development of project designs and proposals. Encourage your team to seek advice from technical experts in the industry to be more successful, efficient, and timely. Review and approve time sheets, expense reports, and invoices for assigned employees. Evaluate employee performance in accordance with company policy and job requirements. Always promote a strong Safety Culture with staff and contractors. Provide oversight and leadership for team members, consultants, and contractors to complete project assignments on schedule. Job Knowledge, Skills, and Abilities: Experience within the Telecommunication/Wireless industry preferred. Proven ability to analyze financial reports and budgets to plan the course of the work effectively. Proven aptitude to demonstrate knowledge and experience in strategic planning and development. Proven experience leading, motivating, and communicating consistently with employees and clients. PMP or equivalent certification preferred. Education and Experience: Must possess at least 5-7 years of experience in a project management role. Possess a bachelor's degree in Business Management, Construction Management, or equivalent years of experience. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits: Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date. Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company. 401(k) Plan with Employer Matching immediate vesting. 10 Paid Holidays per year. NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
    $84k-130k yearly est. 6d ago
  • Data Center Facility Manager

    AHU Technologies

    Information technology manager job in Washington, DC

    TITLE: Facilities Engineer LOCATION: Washington, DC/onsite MINIMUM EDUCATION: Bachelor's degree in IT, related field, or equivalent experience. REQUIRED EXPERIENCE: 16 years INTERVIEWS: Webcam Only Job Description: The client is looking for a 6-10 yrs of experience. Supports IT by monitoring, managing, & optimizing the 911 data center's physical infrastructure. Provides expertise to redesign the 911 data center/RF antenna sites as required based on industry standards. Complete Description: The client is needs to hire a resource that will be accountable for evaluating the electrical, environmental, and network capacity in the emergency 911 centers, associated remote site locations and ongoing operations. This resource will perform an assessment that will encompass identifying risks linked to potential outages affecting critical data, environmental conditions, or electrical services at each location. The assigned resource will consistently update existing risk mitigation strategies and alert protocols for critical routine and emergency maintenance services, supporting all 911 operations locations. Responsibilities: 1. Monitor, notify and report electrical power or HVAC-related alerts, promptly reporting any issues that may have impact to the RF antenna site or call floor operations team. 2. Coordinate and collaborate on preventative maintenance or repair activities that could potentially affect the RF antenna sites and call floor operations. 3. Scrutinize all change requests related to upgrades or preventative maintenance that might influence call floor operations and provide guidance to operations managers. 4. Generate a weekly report detailing the performance of critical infrastructure. 5. Stay abreast of industry best practices in data center and 911 center operations, identifying any existing gaps. 6. Facilitate necessary failover testing on critical infrastructure and 911 applications. 7. Monitor and report on any cybersecurity risks affecting the call floor. 8. Monitor and report on patch management for all servers that support the call floor. 9. Organizes, directs, and manages vendor contract operation support functions, involving multiple complex and inter-related project tasks. 10. Manage data center projects, including coordinating with vendors and contractors, tracking progress, and meeting deadlines. Provide technical guidance and support to ensure successful project implementation. 11. Conducts regular inspections of equipment and daily rounds to ensure optimal performance and reliability. 12. Using existing tools to monitor and analyze electrical power usage, ambient air temperatures, and relative humidity levels in the data center to identify and resolve any issues or inefficiencies. 13. Management and coordination with vendors and contractors to ensure equipment is properly installed, maintained, repaired, and replaced as needed. 14. Develop and implement procedures and protocols for equipment preventative maintenance, emergency response, and disaster recovery. 15. Document and maintain accurate records of all equipment, maintenance activities, and infrastructure changes to all HVAC, . 16. Oversee all aspects of the data center's critical physical infrastructure. 17. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers' services. 18. identify improvement areas in existing and next-generation data center designs according to industry standards to address: master planning building architectural systems, constructability and sustainability. 19. Forecasting future requirements to support evolving information technology solutions to support redundant emergency operations. 20. Draft SOW, or review RFPs related to the data center's design and equipment upgrades 21. Provide relevant feedback for datacenter improvements as required. 22. Provide and enforce the standards by which electrical and mechanical systems including cable management, airflow, and physical security in a critical infrastructure environment are to be operated and maintained. 23. Perform facilitate data center audit for facility infrastructure. 24. Provide technical expertise for root cause analysis and remediation recommendations as required. 25. Investigate incidents involving failures and or interruptions of the IT infrastructure, oversee the resolution and preventative actions to mitigate future occurrences. Skills: · 16+ yrs. in progressive consulting leadership role, providing full lifecycle services in enterprise and government environments. Required 16 Years · 16+ yrs. managing, coordinating, and establishing priorities for entire program/project lifecycle. Required 16 Years · 15 years of experience managing complex programs/projects. Required 15 Years · 15 years of experience operating, data centers, networks and mission critical facilities (HVAC, emergency backup systems, electrical power. Required 15 Years · 5 years of experience with architectural design / remediation of new / existing industrial or commercial or other complex technical projects. Required 5 Years · 2+ years of experience with architectural design of mission critical projects. Required 2 Years · 3 years of experience in data center engineering. Required 3 Years · 3 years of experience designing and deploying data center infrastructure, including power distribution, cooling systems, rack and equipment layout. Required 3 Years · Experience in conducting regular rounds, inspections, preventative maintenance, and troubleshooting of data center infrastructure to resolve issues. Required 3 Years · Experience managing data center construction & projects including coordinating with vendors and contractors, tracking progress, and meeting deadlines. Required 2 Years · 5 years of experience managing project scopes, schedules, and cost of work for data centers, IT networks, etc. Required 5 Years · Familiarity with data center industry standards and best practices, such as TIA-942, Uptime Institute Tier Standards. Highly desired 5 Years · Bachelor's degree in engineering, facilities management or related field or equivalent experience. Required Compensation: $60.00 - $65.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
    $60-65 hourly Auto-Apply 60d+ ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Springfield, VA?

The average information technology manager in Springfield, VA earns between $83,000 and $168,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Springfield, VA

$118,000

What are the biggest employers of Information Technology Managers in Springfield, VA?

The biggest employers of Information Technology Managers in Springfield, VA are:
  1. BAE Systems
  2. Sikich
  3. Sehlke Consulting
  4. Grant Thornton
  5. Pyramid Services Inc
  6. Job Listingspyramid Systems, Inc.
  7. Nakupuna Companies
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