Deputy Chief Technology Officer ( CTO )
Information technology manager job in Phoenix, AZ
Company Background
Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems.
Mi-Case leverages a unique combination of technical, functional, and industry specialization, as well as partnerships with key software vendors, to deliver maximum value-add projects.
Position Summary
The Deputy Chief Technology Officer (Deputy CTO) for Infrastructure & Security Engineering is the CTO's second-in-command. This executive role blends hands-on technical leadership with organizational stewardship across cloud infrastructure, advanced networking, and security engineering. The Deputy CTO ensures that all technology platforms-multi-account/multi-tenant cloud, networking interconnects, shared services, and security controls-are architected, operated, and evolved to meet the company's performance, availability, security, compliance, and cost objectives. The role regularly represents the CTO in leadership forums, with customers, and during critical incidents. The role will require 3 days per week on site in our Desert Ridge office location.
Responsibilities
Leadership & Strategy
Act as the CTO's primary delegate for decision-making, executive meetings, and customer-facing technology conversations.
Translate the technology vision and product roadmap into infrastructure, networking, and security strategies with measurable outcomes.
Establish and govern technical standards, reference architectures, and operational playbooks used across product teams.
Mentor and develop leaders in infrastructure, platform, networking, and security engineering.
Infrastructure & Networking
Own architecture and operations for cloud networking (e.g., AWS VPCs, Transit Gateway, multi-region design, route tables, NAT, security groups).
Design and manage hybrid connectivity (IPSec/IKEv2 VPNs, BGP, Direct Connect), DNS, load balancing (ALB/NLB), and global edge/CDN.
Lead network segmentation and isolation strategies for tenants/environments; enforce least-privilege network access.
Drive infrastructure automation and reproducibility using Infrastructure as Code (Terraform or equivalent), including environment provisioning.
Lead capacity planning, performance optimization, and reliability engineering for shared platforms and services.
Security Engineering
Architect and enforce network and platform security controls: Zero Trust, WAF, DDoS protections, IDS/IPS, secure TLS configurations, KMS/HSM key management.
Define hardening baselines for OS, containers, runtime, and network devices; ensure vulnerability management with SLAs.
Partner with the Security/GRC function to align engineering practices to frameworks such as CJIS, StateRAMP, FedRAMP, and SOC 2.
Direct incident response for network/infrastructure-impacting events; lead root cause analysis and corrective action plans.
Oversee identity-aware networking and federation integrations (e.g., SSO/MFA with Entra ID/Okta) across internal and customer-facing systems.
Operations & Reliability
Establish SRE-aligned practices for observability (metrics, logs, traces), SLOs/SLIs, alerting, and runbooks.
Ensure high availability, disaster recovery (RPO/RTO targets), and business continuity for critical services.
Standardize CI/CD for infrastructure and platform components; ensure secure, auditable change management.
Lead cross-functional readiness for peak events, cutovers, and large customer go-lives.
Cost & Vendor Management
Own infrastructure/network/security budgets; drive cost efficiency (rightsizing, reservations/savings plans, storage classes).
Manage strategic vendors and service providers; negotiate contracts and set performance expectations.
Compliance & Audit Partnership
Ensure engineering evidence is continuously captured for audits (design docs, change records, test artifacts, monitoring).
Support customer security reviews and due diligence; present architecture and controls with credibility.
People & Organization
Build a high-performing team culture grounded in accountability, learning, and operational excellence.
Define staffing plans, role expectations, and career paths for infrastructure, platform, networking, and security engineering.
Experience
10+ years in progressive technology leadership roles, including 7+ years owning cloud infrastructure and networking at scale.
Proven ownership of complex cloud network architectures (multi-account, multi-VPC, multi-region) and hybrid connectivity.
Demonstrated success leading security engineering initiatives and incident response.
Technical Depth
Cloud & Networking: AWS (VPC, Transit Gateway, Route 53, CloudFront, ALB/NLB, PrivateLink); hybrid connectivity (IPSec/IKEv2, BGP, Direct Connect); routing, NAT, subnetting, IPv4/IPv6.
Edge & Security: Cloudflare/AWS WAF, DDoS protections, reverse proxying, TLS 1.2+ and modern cipher management, certificate automation/PKI.
Firewalls: Enterprise firewall design/operations (e.g., FortiGate, Palo Alto) and microsegmentation strategies.
Automation: Terraform (or equivalent IaC), Git-based workflows, policy-as-code/guardrails, secrets management.
Observability: SIEM/SOAR and logging platforms (e.g., Splunk, Sentinel, CloudWatch), APM/metrics tooling.
CI/CD & Platforms: TeamCity/Azure DevOps/GitHub Actions; container orchestration (ECS/EKS) and artifact management.
OS/DB/Scripting: Windows and Linux administration; Oracle/MSSQL/Postgres familiarity; scripting in PowerShell/Bash/Python.
Education & Certifications
Bachelor's degree in CS, IS, or related field (Master's preferred).
Preferred certifications: CISSP, CISM, CCSP; CCNP/Enterprise or equivalent; AWS Advanced Networking Specialty and/or AWS Security Specialty.
Core Competencies
Executive communication, customer credibility, and auditor-facing clarity.
High-judgment decision-making under pressure; bias for action with strong ownership.
Ability to operate from strategy to hands-on problem solving when required.
Success Metrics (Examples)
Platform uptime and SLO attainment across critical services.
MTTD/MTTR improvements for network/infrastructure incidents.
% Infrastructure managed as code and compliance drift rate.
Environment provisioning lead time and change failure rate (DORA metrics).
Cost per tenant/environment vs. plan; reservation/savings-plan coverage.
Audit readiness: evidence completeness and number of corrective actions.
Vulnerability remediation SLAs met for high/critical findings.
Reporting Structure
Reports directly to the Chief Technology Officer (CTO). Partners closely with Product, Engineering, Architecture, Program/PMO, and Security (GRC).
IT Technician
Information technology manager job in Phoenix, AZ
IT Technician
Compensation: $20 - $25 /hour, depending on experience
Inceed has partnered with a great company to help find a skilled IT Technician to join their team!
Join a dynamic team where technology meets innovation! As an IT Technician, you'll play a pivotal role in maintaining and enhancing the company's IT infrastructure. This is a fantastic opportunity to work with cutting-edge technology in a supportive environment. The role is open due to expansion, offering you the chance to grow with the company.
Key Responsibilities & Duties:
Configure and troubleshoot IT hardware and software
Install, repair, and resolve issues on various devices
Manage IT hardware assets according to policy
Assist with IT Client Services projects and tasks
Coordinate with technical support vendors
Manage activities using ITSM platform
Provide moderate end-user support
Offer on-call support during non-business hours
Required Qualifications & Experience:
3-5 years of IT experience
Technical knowledge of endpoint devices and operating systems
Understanding of Microsoft 365 and software applications
Networking and telecommunications knowledge
Strong written and oral communication skills
Nice to Have Skills & Experience:
Experience with audiovisual equipment
Knowledge of ITSM platforms
Experience in a financial services environment
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the IT Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Chief Technology Officer (CTO)
Information technology manager job in Scottsdale, AZ
Seniority: Executive Leadership
Reporting to: Founder & CEO
Compensation: Competitive + Equity
Klaritee is building a deterministic intelligence architecture designed for enterprise, governance, and national-level safety requirements. We are now establishing the role of Chief Technology Officer (CTO) to lead the development, scaling, and operational integrity of the technological backbone that brings this system to life.
The CTO will own Klaritee's engineering organization, enterprise infrastructure, deployment architecture, reliability standards, and long-term technical strategy. This role requires a systems-level thinker with the ability to translate new reasoning structures into robust, scalable, production-grade systems.
This is a foundational executive role within a company creating an entirely new class of intelligence.
Key Responsibilities
Build and lead Klaritee's engineering organization, including infrastructure, platform, application layers, and enterprise integration pathways.
Architect and scale a secure, reliable, high-availability system capable of supporting deterministic intelligence workloads.
Develop and own Klaritee's technical roadmap, sequencing, and execution strategy.
Oversee infrastructure design, distributed systems architecture, deployment patterns, and observability across all environments.
Establish engineering processes, quality standards, incident response protocols, and long-term reliability frameworks.
Collaborate with the Chief Strategy Officer/EVP, Chief Council Officer/SVP, and KFSC-aligned leaders to ensure technical systems support governance, safety, and regulatory requirements.
Translate new reasoning architectures, safety structures, and deterministic constraints into executable engineering components.
Guide technical decisions, evaluate trade-offs, and ensure systems are built with clarity, stability, and future scalability.
Represent Klaritee in technical discussions with partners, agencies, enterprise clients, and external stakeholders.
Ideal Background
Senior engineering or infrastructure leader with a history of scaling mission-critical, high-reliability systems.
Experience leading engineering teams of 100+ and managing multi-year technical roadmaps.
Deep understanding of distributed systems, cloud infrastructure, security architecture, and enterprise-grade reliability.
Familiarity with secure compute environments, compliance standards (SOC2, NIST/FedRAMP, etc.), and system governance requirements.
Experience building platforms, not just products, APIs, internal services, SDKs, deployment pipelines, and multi-layered architectures.
Proven ability to create structure, clarity, and technical discipline across fast-moving teams.
Strong executive communication and credibility with federal, enterprise, and technical leaders.
Ability to rapidly understand new reasoning paradigms and convert conceptual structures into technical pathways.
Why Join Klaritee
As CTO, you will define and scale the technological foundation of a deterministic intelligence system, a category that will shape how enterprises, institutions, and governments interact with advanced reasoning platforms. You'll have unfettered access and the ability to architect and lead the full engineering and infrastructure division from day one. You will build the systems, standards, and operational backbone that anchor non-probabilistic AI safety and reliability.
Important Recap
Work closely with Klaritee leadership, senior government stakeholders, and high-level partners influencing national safety and oversight protocols.
Set the direction for an entirely new class of intelligence built on structure, reasoning geometry, and verifiable clarity rather than probabilistic drift.
Operate with significant authority, ownership, and long-term impact as the company scales.
This role is for a leader who wants to make a generational technical contribution, not just manage
engineering, but define the architecture of a new field.
Information Technology Infrastructure Manager
Information technology manager job in Chandler, AZ
A major global client of ours has a need for a IT Manager - Infrastructure for their Chandler, AZ location. This is a contract opportunity with the possibility of a permanent hire.
General Purpose of the Role
The IT Manager - Infrastructure oversees the company's global IT environment and ensures high performance, reliability, and availability across all systems. This role manages all core infrastructure components including endpoints, servers, cloud environments, data storage, voice systems, and user technology needs. The manager leads a team responsible for timely support response, troubleshooting, and issue resolution across both corporate and manufacturing operations. This position also works closely with Network, Security, and Applications teams to maintain uptime, improve processes, and support overall business efficiency.
Key Responsibilities
Maintain secure, stable IT infrastructure and ensure adherence to company policies and operational controls.
Oversee daily support activities across servers, cloud systems, data storage, and infrastructure technologies.
Ensure strong disaster recovery, backup practices, and long-term system reliability through standard processes.
Set goals and performance metrics for the Infrastructure team and manage progress against expectations.
Ensure timely resolution of support requests through the Helpdesk and coordinate repair or escalation efforts across IT.
Manage vendor relationships and negotiate contracts for infrastructure services and technology solutions.
Lead, develop, and mentor a high-performing technical team.
Promote a security-first mindset and champion best practices for protecting internal and customer data.
Support continuous improvement by developing standard operating procedures and optimizing system performance.
Collaborate with business and IT leaders to minimize downtime and improve operational outcomes.
Qualifications
Bachelor's degree required; Master's degree preferred.
10+ years of combined business, consulting, or IT leadership experience.
Strong foundation in Infrastructure with working knowledge of Network, Security, and Applications, including SAP in a manufacturing environment.
Microsoft certifications (MCSE, MCSA) and server/SQL-related credentials preferred.
Experience leading or supporting global teams across multiple regions.
Demonstrated success in hands-on infrastructure management, vendor oversight, and complex problem solving.
Proven experience managing Microsoft-based environments, cloud services, Active Directory, and collaboration platforms.
Background supporting manufacturing operations is highly desirable.
Knowledge & Competencies
Strong knowledge of infrastructure support services, monitoring, performance management, and multi-platform environments.
Proficiency with Nutanix, VMware, Active Directory, Veeam, Windows Server, networking tools, Azure, and Intune.
Experience working with SAP ECC or S/4.
Ability to design and implement scalable infrastructure solutions that meet business needs.
Experience managing IT infrastructure budgets and achieving cost-efficiency.
Strong project coordination skills for infrastructure programs and cross-functional initiatives.
Understanding of regulatory and compliance requirements such as GDPR and SOX.
Personal Attributes
Strong troubleshooting skills and the ability to quickly learn new technologies.
Skilled people leader with the ability to coach and develop team members.
Clear and confident communicator, able to explain technical concepts to non-technical audiences.
Strong judgment, accountability, and decision-making ability.
Collaborative working style with the ability to influence across teams.
High integrity and professionalism.
Sr IT Analyst
Information technology manager job in Phoenix, AZ
Department: Information Technology
Job Type: Full-Time | U.S. Citizenship or Permanent Residency Required
About the Role
An established global enterprise is looking for an experienced Senior IT Analyst to support and enhance its enterprise-wide Virtual Desktop Infrastructure (VDI). This role will focus on managing, optimizing, and automating both Azure-based virtual environments and VMware Horizon deployments while collaborating with infrastructure and security teams to ensure smooth, secure, and efficient operations.
This is a hybrid position based in Phoenix, Arizona, reporting directly to senior IT leadership. Candidates should expect to work fully onsite for the first 90 days before transitioning to a hybrid schedule.
Key Responsibilities
Cloud-Based Virtual Desktop (AVD)
Design, deploy, and maintain scalable Azure Virtual Desktop environments.
Configure user access controls, profiles, and policies, including FSLogix.
Monitor usage, performance, and cost-efficiency across AVD workloads.
Align cloud-based virtual desktop solutions with organizational security policies.
VMware Horizon
Administer and support the VMware Horizon infrastructure, including UAGs and desktop pools.
Address VDI performance issues and support troubleshooting for Windows virtual desktops.
Work cross-functionally to ensure systems are secure, stable, and compliant.
Automation & Scripting
Build and maintain PowerShell and Python scripts for provisioning, monitoring, and reporting.
Use GitHub for version control and collaborative development workflows.
Develop dashboards and monitoring tools to track system health and performance metrics.
Operational Support
Provide Tier 2/3 technical support for VDI-related incidents and escalations.
Maintain detailed documentation for system configurations, processes, and issue resolution.
Participate in after-hours support rotation and assist in incident response when needed.
Ideal Background
Must-Haves
At least 5 years of professional experience in VDI systems administration or end-user computing.
Proficiency in Azure Virtual Desktop (AVD) and VMware Horizon environments.
Skilled in scripting languages including PowerShell and Python.
Experience using GitHub or similar tools for version control and automation workflows.
Working knowledge of Active Directory, Group Policies, FSLogix, and cloud-based security best practices.
Nice-to-Haves
Degree in Computer Science, Information Technology, or related technical field.
Relevant certifications such as Microsoft Azure Administrator or VMware Certified Professional (VCP).
Strong analytical thinking and a methodical approach to troubleshooting.
Excellent verbal and written communication skills.
Ability to work both independently and in a distributed team setting.
Eligibility Requirement
Applicants must meet U.S. export control compliance-only U.S. citizens, lawful permanent residents, or individuals with protected status (asylum/refugee) will be considered.
Why You'll Want to Join
Be part of a company with a global footprint and a mission-driven culture.
Work on high-impact projects that support thousands of users across the organization.
Access to cutting-edge cloud and virtualization tools.
Enjoy a collaborative, fast-paced IT environment that encourages innovation and ownership.
Competitive compensation and a robust benefits package, including medical, dental, 401(k) match, education support, paid time off, and more.
Please note: This job posting is just a preview of the full scope of the position. A comprehensive job description is shared by a member of our team.
Network Administrator
Information technology manager job in Tempe, AZ
NextPlay Jobs is looking for a Network Administrator for a growing organization located in Tempe, AZ. This is a hands-on role supporting a multi-site environment with a mix of end-user support, server/network administration, and endpoint management. The right person will be comfortable jumping between help desk needs and systems-level projects, with a strong focus on uptime, security, and continuous improvement.
Position Summary:
The Network Administrator will oversee daily IT operations and help evolve the organization's infrastructure (implement ITIL). This role blends tiered user support with administration of servers, domains, backups, and network performance. You'll work closely with internal teams and vendors to keep systems stable, secure, and scalable as the business grows.
Key Responsibilities:
End-User Support / Help Desk
Serve as the primary technical resource for employees across office and field locations.
Troubleshoot and resolve hardware/software issues on Windows, mac OS, and mobile devices.
Set up and maintain desktops, laptops, docks, monitors, printers, and related peripherals.
Support remote staff with connectivity and device troubleshooting.
Communicate status updates and project progress to management and stakeholders.
Coordinate with vendors as needed for repairs, licensing, and escalations.
Systems & Network Administration
Administer domains, user identities, access controls, and profiles within Active Directory / similar tools.
Maintain databases and system platforms; ensure reliability, integrity, and access continuity.
Manage backup operations, endpoint security tools, and user-support platforms.
Monitor network performance, identify trends, and implement improvements.
Evaluate new technologies and recommend infrastructure upgrades.
Server & Endpoint Management
Perform regular server maintenance including patching, imaging, OS upgrades, and backups.
Manage RMM/endpoint tools (NinjaOne or comparable platforms) for monitoring and automation.
Deploy, configure, and update applications on user machines.
Ensure endpoint compliance with internal IT and security standards.
ITIL / Service Management Practices
Follow ITIL-aligned processes for incident, problem, and change management.
Keep asset and configuration records updated in the CMDB.
Assist in root-cause analysis and post-issue documentation.
Support service metrics such as SLAs, response times, and operational KPIs.
Partner with leadership to improve support quality and user experience.
Required Qualifications
Demonstrated experience in network administration plus hands-on help desk support.
Strong knowledge of Windows Server, Active Directory, and mixed OS environments.
Experience with endpoint management / RMM tooling (NinjaOne preferred).
Familiarity with ITIL concepts and structured service management.
Solid troubleshooting skills, clear communication, and customer-first mindset.
Preferred Certifications -
ITIL Foundation (or higher)
CompTIA Network+
Microsoft Certified: Azure Administrator Associate
Cisco CCNA
Physical Requirements
Ability to lift and move up to 50 lbs occasionally.
Comfortable performing device installs and minor equipment adjustments.
Must be able to sit, stand, bend, kneel, and work in varied positions for extended periods.
Work Conditions
Role may involve time on-site near operational equipment and machinery.
Noise levels can be moderate to loud depending on location.
Safety-minded
Data Center Site Selection Manager
Information technology manager job in Phoenix, AZ
Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude.
**Required Skills:**
Data Center Site Selection Manager Responsibilities:
1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations
2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies
3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations
4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance
5. Prepare project location recommendations and present to management for approval
6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies
7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements
8. Travel domestically (50%+)
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in Business, Civil Engineering, City Planning or related
10. 10+ years of experience in site selection and data center or other capital project or infrastructure development
11. Experience leading real estate negotiations including contract formation and contract negotiations
12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders
13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders
14. Experience communicating commercial, market and contractual details to all organizational levels
15. 2+ years of experience in Excel and PowerPoint and/or Keynote
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience in hyperscale data center site selection or leasing negotiations
**Public Compensation:**
$188,000/year to $256,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
IT Operations Manager
Information technology manager job in Scottsdale, AZ
IT Operations Manager Type: Public Job ID: 131214 County: East Maricopa Contact Information: Scottsdale Community College 9000 E. Chaparral Road Scottsdale, Arizona 85256 District Website Contact: SCC-HR Phone: ********** Fax: District Email
Job Description:
IT Operations Manager
Job ID: 321750
Location: District Support Services Cntr
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$103,328.00 - $134,326.00/annually, DOE
Grade
124
Work Schedule
Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm
Work Calendar
12 Months
Maricopa Summary
10 Colleges. Unlimited Opportunities.
The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-**************************************************************************************************************************************************************************************************************
We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. *********************************
We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.****************************************
We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.
Join us in making a real difference in the lives of over 140,000 college students each year.
Benefits
Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of *********************************************** available to eligible employees at MCCCD:
Affordable and Comprehensive Benefits Package:
* Nationwide Medical, Dental, and Vision Coverage
* Paid Time Off: Vacation, Sick Leave, and Personal Time
* 20 Paid Observed Holidays
* Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
* ************************ including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
* Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
* Tuition Reimbursement for employees and dependents
* Annual Professional Development Funding
* Flexible Work Schedules
Employee Health & Wellness Programs:
* District-Wide Wellness Program with Workshops and Webinars
* Monthly Health & Wellness Calendar and Newsletter
* Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
* Employee Assistance Program (EAP)
* Sight-On-Site Eye Care Services
* Mobile On-Site Mammography Screenings
* Pre-Retirement Planning Events
* Qualifying Employer for*************************************************************************** (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Job Summary
Information Technology Services (ITS) at MCCCD is seeking a seasoned and strategic IT Operations Manager to oversee and enhance enterprise technology operations. Reporting to the Director of IT Operations, this high-impact leadership role oversees teams across systems, applications, infrastructure, and service desk functions. The IT Operations Manager, leveraging the ITIL guiding principles, leads operational efficiency and automation efforts while ensuring reliability. The IT Operations team ensures the delivery of reliable, secure, and efficient IT services across the organization.
What makes this role truly exciting: you'll be building and launching ITS's brand-new Operations Center. A central, transformative hub for all network, application, and cybersecurity monitoring, incident response, and operational excellence. The person in this role will have a commitment to IT excellence and the ability to manage complex IT ecosystems, including hybrid and cloud environments, while fostering a culture of collaboration, accountability, and continuous improvement.
Essential Functions
Must be willing and able to work in an office setting, where there is a mandatory minimum in-office expectation, which the District reserves the right to update and/or change at any time.
(20%) People/Team/Project Leadership
* Plans, organizes, assigns, supervises, reviews, and evaluates the work of staff
* Identifies training needs and opportunities; promotes professional growth and development opportunities among team members
* Holds team members accountable for completing assigned tasks
* Participates in major projects as the ITIL subject matter expert
(20%) Monitoring, Reporting, and Optimization
* Utilizes ITSM tools and system monitoring platforms to track uptime, performance metrics, and incident trends
* Creates and distributes reports related to KPIs, helpdesk performance, system reliability, and capacity planning
* Identifies trends in ticketing systems and monitoring logs to recommend process and performance improvements
* Continuously optimizes technology operations by introducing automation and configuration standardization where possible
(20%) Change, Incident, and Problem Management
* Leads the Change Advisory Board (CAB) process, evaluates risk, and approves changes to production systems
* Develops and enforces Service Level Agreements (SLAs) for both technical support and customer service delivery, including major problem incidents
* Oversees incident response protocols, including escalation paths, communication plans, and documentation
* Drives root cause analysis and resolution of recurring technical issues using problem management practices
* Uses ITIL best practices for the handling of major or problem incidents
* Maintains the incident management lifecycle and ensures documentation of known errors and knowledge base articles
(20%) Systems, Applications, and Infrastructure Operations
* Monitors the health, performance, and availability of enterprise systems, applications, and network infrastructure
* Leads system patching, routine maintenance, and incident response to minimize downtime and service disruption
(10%) System and Infrastructure Management
* Oversees the maintenance, configuration, and lifecycle of servers, networks, storage, endpoints, and data center environments
* Ensures security and performance of infrastructure, including proactive patch management and capacity planning
* Manages cloud-based and hybrid environments, ensuring scalability, reliability, and data integrity
(5%) Network and Connectivity Support
* Oversees network performance monitoring and collaborates with network engineers to troubleshoot LAN/WAN/Wi-Fi issues
* Supports resolution of connectivity issues impacting remote workers, onsite employees, and conference spaces
* Maintains inventory and configuration standards for networking equipment (CMDB)
(5%) Administrative
* Participates on districtwide teams and task forces as needed
* Performs related duties as assigned
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution in any field and five (5) years of professional experience in an area related to the assignment, which includes two (2) years of supervisory experience.
OR
An equivalent combination of the conferred degree, education, certification and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications
* Experience managing enterprise IT operations in a multi-site or distributed environment
* Experience using ITIL or similar service management frameworks to deliver IT services
* Experience managing enterprise platforms such as Microsoft 365, Active Directory, VMware, and monitoring tools
* Experience leading major incident response, while effectively communicating to internal and external stakeholders
* Possession of related certifications, including ITIL Foundation or higher, Microsoft, Cisco, or AWS certifications (e.g., MCSA, CCNA, AWS SysOps)
Special Working Conditions
There is a mandatory minimum in-office expectation, currently two days onsite, in which the District reserves the right to update at any time.
The selected candidate will need to reside in the Phoenix area or relocate within six months of hire.
This role may involve after hours work and non-regular business hours.
This leader will be measured on ITS values, leadership principles, and job performance areas as referenced above.
May be required to sit for a prolonged period of time; viewing a computer monitor.
May be required to present in large meetings and sponsored events.
ITS does not sponsor individuals for any type of work visas.
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
* Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
* Indicate whether former or current employment is Full-Time or;
* Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
* Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
* Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date
Open until filled
First Review Tuesday, September 2, 2025
Applications received after the review date may not be screened.
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
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Manager, IT Service Operations
Information technology manager job in Phoenix, AZ
ESSENTIAL FUNCTIONS
Oversee vendor and/or internal operational IT resources managing technical solutions for all local market clinics and practices
Engagement with work/project intake process, issue tracking and resolution for all IT teams
Lead operational support teams of multiple levels to deliver high quality IT services
Provide input to HOPCo leadership on effectiveness of vendors and other resources engaged in day-to-day work
Participate and assist with all local market I.T. support conversations
Provide critical insights into technical and timeline feasibility of IT participation in integration plans
Understand requirements from clinical operations and support teams
Negotiate technical solutions and timelines with clinical operations and support teams
Communicate requirements, needs, and timelines with HOPCo IT and contracted partners
Track progress and risks, manage issues, set expectations, communicate proactively and regularly to all stakeholders
Define, implement, and manage metrics tracking mechanism for integration work
Serve as escalation point and advocate for market leadership, support verticals, and technical teams
EDUCATION
Associate's Degree required (CS or CIS optimal); Bachelor's preferred.
EXPERIENCE
Exceptional written and verbal communication skills. Ability to communicate complex technical topics effectively to executive and physician audiences.
Healthcare hospital or clinical practice IT experience
Extensive project management experience, leading multi-month, multi-million-dollar project
Technical expertise related to infrastructure setup, including networks and telephony
Demonstrated experience as successful manager/leader across technical and operational teams
KNOWLEDGE
Expert knowledge in project management and written presentations including Smartsheet, Excel, Word, and PowerPoint
SKILLS
Excellent observable skills for setting realistic expectations with HOPCo/market leadership and partners
Strong customer service mindset for ensuring the clinical and operational “voice” is heard and priority is set accordingly
Excellent listening, analytical, and communication skills that will contribute to sensitive conversations with physicians and leaders of future partnerships
Analytical thinking and problem-solving skills, with acute attention to detail, accuracy and accountability balanced with sound business judgment.
Exceptional interpersonal skills
ABILITIES
Ability to successfully manage multiple projects simultaneously
Ability to communicate complex information in a clear and concise manner to managers and executives
Ability to practice good judgment and discretion
Ability to act with integrity
Ability to engage and foster strong partnerships with the market/HOPCo leadership, executive leadership, vendors, and the management team
ENVIRONMENTAL WORKING CONDITIONS
Normal office environment
Some travel may be required
PHYSICAL/MENTAL DEMANDS
Requires sitting and standing associated with a normal office environment.
Manual dexterity using a calculator and computer keyboard.
ORGANIZATIONAL REQUIREMENTS
HOPCo Mission, Vision and Values must be read and signed.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Data Center Site Manager
Information technology manager job in Phoenix, AZ
Job Title: Site Operations Manager Summary/Objective The Site Operations Manager will oversee daily operations of the data center and ensure work is done safely, on time and within budget, and adhere to quality standards. The Site Manager will supervise and manage a team of 3-8 direct reports, including but not limited to Operations Technicians. They identify risks with each Data Center project, perform qualitative and quantitative risk analysis, and perform risk responses and control risks. Comply with OSHA standards related to Health and Safety in Data Center environment.
Essential Functions
* Plans, schedules, and coordinates the implementation and maintenance of data center / technical space critical facility infrastructure (power, cooling, safety) systems and subsystems with concurrence of management.
* Plans, schedules, and coordinates the moves/adds/changes of computing elements (server, storage & network hardware).
* Provide operational support for sales, Centersquare Service Center and Tier II by providing documentation such as one-line drawings for electrical and mechanical equipment.
* Maintain and update documentations and drawings for security system, BMS and Network diagrams.
* Support Centersquare Network team on installations drawings.
* Coordinates and interfaces with change management, business clients, application support and other operations personnel.
* Engages in restoral efforts to resolve system outages. Participates or leads physical security activities, disaster recovery procedures, and standards compliance.
* Analyzes infrastructure resource capacities and consumption, recommending solutions to reduce data center / technical space risk.
* Provides guidance and ensures adherence to Centersquare policies and procedures. May also be responsible for training and technical development of other operations personnel.
* Participates or leads physical security activities, disaster recovery procedures, and standards compliance.
* Analyzes infrastructure resource capacities and consumption, recommending solutions to reduce data center / technical space risk.
* Provides guidance and ensures adherence to Centesrquare policies and procedures.
* May also be responsible for training and technical development of other operations personnel.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Competencies
* Strategic Planning: Executing the infrastructure operations support component of new data center launches, and existing data center expansions.
* Leadership: Building an excellent customer relationship. Strong customer service. Knowledge of stakeholder analysis. Interfaces directly with customers, sales, and solution center engineers. Carries out supervisory responsibilities in accordance with the organization's policies and procedures. Responsible for on-site management of the local IDC operations and building engineering team on delivery of all aspects of data center services and activities. Leads IDC operations, security and building engineering teams to maintain critical building infrastructure, and data center operation. Leads Data Center tours for potential clients, supports sales and marketing organizations. Accountability for meeting and exceeding operational goals. Appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
* Budget Management: Knowledgeable in Capital and Capital Expend budget planning. Responsible for securing quotes, funding and on time approving of invoices.
* Operations Management: Experience in Project Management, Technical knowledge and know-how of the Server, Storage and Networking Components deployment. Understanding the networking components, current future layouts for the technical centers; Familiarity with the Data Center industry standards. Develop procedures to bring servers and networking components back up; Develop and perform Business Continuity Planning and Disaster Recovery Procedures to restore the entire Data Center back online. Accommodate the needs from request coming from upstream, availability capacity/ planning future. Space and floor planning utilizing Visio and other company provided tools. Experience in power capacity management for existing clients and accommodate the needs for future clients. Experience in planning the Data Center Cooling Management. Understanding of ASHRAE standards. Experience in network capacity planning and management. Understanding of TIA standards for Horizontal Structural Cabling Systems. Develop and implement Building Emergency Plans. Manage Physical Access Control, Camera policies, Conduct Security Audits. Develop Monthly, Quarterly and Annual. Maintenance Plan that includes Power Maintenance, Planning Maintenance activities, 52-week plan. Understanding proper data center/technical space layout. Understand how HOT aisle COLD aisle, understanding how servers work with heating and cooling. Understanding of the emerging technologies such as Virtualization, VOIP and Cloud Computing, Understanding the impacts of virtualization on the Data Center Design and Management. Project management, customer provisioning and installation.
* Vendor Management: Performance management of key vendors such as outsourced service providers, Build-To-Suit, and maintenance vendors in line with company goals
* Process Management: Develop and update Centersquare Data Center Standards using industry best practices and standards. Familiar with IT and Data Center Industry Standards, i.e., TIA, NFPA, ASHRAE, and IEEE, and local codes.
* Superior verbal and written communication and interpersonal skills.
* Collaborate with executive-level management in the development of performance goals and long-term operational plans.
* Extremely proficient in Microsoft Office Suite or related software.
* Excellent organizational skills and attention to detail.
* Analytical, decision-making, and problem-solving skills.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* Occasional lifting of 20 lbs. or less.
* Regularly required to talk or hear.
* Frequently required to stand, walk, sit; use hands/fingers and reach with hands and arms.
Position Type/Expected Hours of Work
Must be available for on call 24/7.
Travel
Multi-Site Coverage as needed.
Required Education and Experience
* Bachelor's degree in operations management, or engineering, or Information Technology or 5 years related field experience.
Additional Eligibility Qualifications
* CDCMP or other Data Center Operations Management Certification preferred.
* Familiar with PCI, SOC, and ISO 27001 industry audits.
* Hands on experience with industry audit practices.
This employer will not sponsor visas for this role.
Centersquare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Data Center Logistics Team Manager
Information technology manager job in Mesa, AZ
We are looking for a team leader to manage our Logistics Service Onsite team who are based on a Client's Data Center campus. They will be responsible for all elements of the service execution at the location as the single point of contact for key service stakeholders. These responsibilities will cover, but not limited to, Client Relationship Management, Resource Capacity Management, Service Compliance leadership, Operational Planning and Execution responsibility, Service Program Management, Milestone Values & Culture Leadership and People Experience Management. You will be responsible for the forecasting of resources current and future to ensure the maintenance of the quality of the service execution and the achievement of all SLAs, KPIs and CFSs. As a team leader, you will represent the Milestone company service and its associated values and culture in all your client and team interactions. It is expected that you will have all current operational knowledge related to your team and service to support proactive decision making and collaboration with your client and team. You will be the standard bearer for how the Milestone team executes the service and support of all clients at the site. You will expect, inspect, and review all team members' performance to align with our standards. The role will involve 30% Client Relationship Management, 50% Operational Planning, Compliance and Quality Control and 20% People Experience Management.
* Ensure the development and maintenance of the Milestone Values and Culture within the team and service execution
* Support the training and development of team members at the site to ensure their capability and skills are sufficient to support the service
* Forecasting and Management of Resource Capacity to meet service demands Management of burst labor activity to fulfil ad hoc Project requirements
* Manage employee attrition in professional and proactive manner
* Client Relationship Management
* Main point of contact (MPOC) for all Milestone IBOS service-related queries and escalations
* Weekly Service Review with ClientSite Operations MPOC for Milestone Regional Manager
* Ensures Client satisfaction that supports the achievement of Quarterly customer satisfaction (CSAT) Scores at the site Provides ongoing clear, concise, and factual Operational Information to Milestone Leadership to assist service strategy and decision making
* Supports the Regional Manager in commercial invoicing queries and approvals to support proactive financial management Service Management
* Provide oversight and direction of day-to-day operations to ensure service quality control and compliance
* Measure, Monitor and Analysis the key areas of service execution around Rack Management, Inventory Management, Spare Management and Service Compliance (Safety, SOX, Security and Customer Service) Produce weekly reports on service level agreement (SLA )achievements, volumes, resourcing, and compliance
* Analyze, Investigate, and provide insights on operational key performance results
* Support the continuous development of operational services on site
* Support and provide oversight on Client process and tool field UAT programs
* Control the ongoing team application of the Milestone and Client Safety standards and processes
* Lead the profiling of Risk and Service Improvement for the Milestone Service at the site
* Ensure the teams engagement and completion of all required Client and Milestone training for Safety, Compliance and Standard Operating Procedures
Requirements:
* Proven work experience as a team leader or supervisor
* Excellent Client Relationship Management
* Excellent oral and written communication skills
* Proficient in the use of email, word, excel and word with a high degree of efficiency
* Experience in developing and presenting report documents and PowerPoint presentations to support Client and Leadership service interactions
* Capability to support workforce planning and management
* Excellent time management, prioritization, and decision-making skills
* Agility to work in a dynamic versatile working environment to meet changing Client service demand prioritization Degree in Management or training in team leading is a plus Analytical and problem-solving skills to support service improvements, risk identification and operational trends
* Knowledge of and implementation of 5S principles to support service efficiency and safety
* Coaching, Mentoring and development of teams and individuals
* Ability to understand all health & safety requirements and cautions
* Ability to perform the physical labor is necessary
* Must be able to speak, read, write, and understand English as the primary language(s) used in the workplace
* Able to safely lift and move a minimum of fifty (50) pounds
* Able to stand the duration of the shift
IT Administrator
Information technology manager job in Tolleson, AZ
Job Description
Job Classification Title: Information Technology Administrator
Working Title(s): IT Administrator
Who we are
The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems.
Position Description
The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices.
Key technical responsibilities include:
Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services.
Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access.
Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions.
Leading and supporting cloud migration projects.
Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues.
Managing patching, updates, and backup processes.
Ensuring compliance with IT security policies and industry standards.
Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution.
Qualifications
Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable.
Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment.
Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E.
Applications reviewed weekly, with first review October 6, 2025
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application.
Applicants may be rejected if not fully complete.
Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************.
EOE/M/F/D/V/SO
Job Posted by ApplicantPro
Seasonal IT Technician
Information technology manager job in Tempe, AZ
Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities
Incident & Request Handling:
Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based).
Support via Teams, phone, email, and in person; document root cause and steps taken.
Aim for first-contact resolution where possible; clearly communicate ETAs/next steps.
Devices & Endpoint Management:
Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps.
Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys).
Perform health checks (disk, patch, antivirus status) and remediate.
Accounts & Access:
Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege.
Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses.
Collaboration & SaaS Support:
Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS.
Troubleshoot MFA/SSO issues, profile problems, meeting/device performance.
Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests.
Knowledge & Documentation:
Create/update KB articles for repeat issues; keep “How-To”s and SOPs current.
Education/Experience
High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred.
1-2 years of hands-on IT support/help desk experience.
Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools.
Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC.
Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment.
Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues.
Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN).
Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation.
Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
IT Systems Administrator
Information technology manager job in Phoenix, AZ
Full-time Description
IT Systems Administrator - Chandler, AZ (Onsite) CMMC/NIST 171 Support
RAJANT CORPORATION, the 20+-year leader in industrial wireless patented Kinetic Mesh networking solutions, is redefining real-time connectivity with resilient Smart Routing technology, ensuring secure, dynamic, and uninterrupted data flow for industrial autonomous and mobile operations across various industries.
From robotic and vehicle autonomy to asset tracking, health and environmental monitoring, smart lighting, BMS, and industrial automation, Rajant's military-grade secure, AI-powered wireless mesh networks deliver adaptive, always-on connectivity for high-stakes environments.
Rajant's mission-critical systems are in use by indoor and outdoor industries such as Warehouse and Factory Automation, Robotics, IIoT, Mining, Rail, Ports, Energy, tunnel and underground communications.
Position Summary: Join Rajant's Enterprise IT team to support our Chandler, AZ development site and collaborate daily with our Malvern, PA headquarters. You'll handle deskside/remote support, administer Windows environments, and execute routine security/compliance tasks aligned with NIST SP 800 171/CMMC. This role is hands on, documentation heavy, and process driven.
This position will also require the selected candidate to apply for a US Secret Security Level Clearance.
KEY RESPONSIBILITIES:
End User Support & Operations
• Triage & resolve tickets onsite & remotely via company approved tools; own issues through resolution & document for internal knowledge base.
• Provision, image, and maintain end user workstations.
• Support printers/peripherals; manage break/fix, RMAs, and spares.
Systems & Identity Administration
• Manage and administer Windows-based systems and provide limited support for Linux systems.
· Support Google Workspace and Microsoft 365 (account lifecycle, management, troubleshooting).
• Collaborate with the IT team to maintain security, performance, and compliance across systems.
Network & Onsite Hands
• Perform basic switch/Wi Fi tasks (port/VLAN changes under SOP), cabling, & small rack work; coordinate with Malvern for firewall/VPN changes via change control.
Security & Compliance Support (CMMC/NIST 171)
• Run monthly checks & capture evidence: patch compliance reports, account recertifications, backup verification, & vulnerability scan scheduling.
• Perform first level SIEM/MDR alert triage and escalate per runbooks.
• Maintain and improve SOPs, system diagrams, and the evidence binder/wiki in coordination with Malvern IT and the FSO.
• Follow change control and least privilege practices; report exceptions.
Documentation & Reporting
• Maintain clear and thorough documentation of IT procedures, troubleshooting steps, and user guides.
• Prepare and deliver monthly support and system health reports.
QUALIFICATIONS:
Education:
· Degree or certification in IT, Computer Science, or a related field (or equivalent hands-on experience).
· IT certifications (e.g., CompTIA Security+, Google Workspace Administrator) are preferred but not required.
Experience:
• 2+ years in help desk/deskside support or junior systems administration.
• Hands on with Windows 10/11 and Windows Server 2016+; Linux familiarity a plus.
• Admin experience with Google Workspace and Microsoft 365.
Technical Skills:
• Familiarity with remote desktop tools (e.g., TeamViewer, RDP).
• Knowledge of Active Directory, GPO Management, basic networking, and end-user security best practices.
• Basic networking (IP/DNS/DHCP/VLANs/VPN) and troubleshooting.
• Strong troubleshooting skills for both hardware and software.
Soft Skills:
• Clear written/verbal communication
• Strong documentation discipline
• Customer service mindset; follows SOPs; timely escalation; dependable.
Nice to Have:
• CompTIA Security+ (or willingness to obtain within 6 months), Network+, or Microsoft certs.
• Exposure to SIEM/MDR, vulnerability scanners, Windows Autopilot/MDM.
• Experience in regulated environments (CUI, NIST 800 171, CMMC).
Required:
• U.S. Person Status
• Ability to pass required Federal background checks
• Ability to apply for and obtain a US Secret Security Level Clearance.
Why Join Rajant?
· Be part of a cutting-edge tech company leading the charge in resilient, AI-driven, real-time connectivity solutions.
· Work with a team of visionaries, engineers, and storytellers dedicated to reshaping industries through adaptive networking.
· Gain global exposure, selling to diverse industries and collaborating with some of the world's most innovative companies.
Employment Type: Full-Time. Location: Chandler, AZ office. On-site.
Apply: Introduce yourself w/ cover letter & resume to: **********************.
Rajant Corporation is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, physical or mental impairment, sexual orientation or any other category protected under federal, state or local law. Rajant is a USG Contractor and complies with all US laws, regulations and Executive Orders.
Requirements
Education:
· Degree or certification in IT, Computer Science, or a related field (or equivalent hands-on experience).
· IT certifications (e.g., CompTIA Security+, Google Workspace Administrator) are preferred but not required.
Experience:
• 2+ years in help desk/deskside support or junior systems administration.
• Hands on with Windows 10/11 and Windows Server 2016+; Linux familiarity a plus.
• Admin experience with Google Workspace and Microsoft 365.
Technical Skills:
• Familiarity with remote desktop tools (e.g., TeamViewer, RDP).
• Knowledge of Active Directory, GPO Management, basic networking, and end-user security best practices.
• Basic networking (IP/DNS/DHCP/VLANs/VPN) and troubleshooting.
• Strong troubleshooting skills for both hardware and software.
Soft Skills:
• Clear written/verbal communication
• Strong documentation discipline
• Customer service mindset; follows SOPs; timely escalation; dependable.
Nice to Have:
• CompTIA Security+ (or willingness to obtain within 6 months), Network+, or Microsoft certs.
• Exposure to SIEM/MDR, vulnerability scanners, Windows Autopilot/MDM.
• Experience in regulated environments (CUI, NIST 800 171, CMMC).
Required:
• U.S. Person Status
• Ability to pass required Federal background checks
• Ability to apply for and obtain a US Secret Security Level Clearance.
Easy ApplyDirector of Information Systems
Information technology manager job in Paradise Valley, AZ
The Director of Information Systems provides strategic leadership and oversight for all corporate and property-level information systems, infrastructure, integrations, and data security. This role ensures alignment of technology initiatives with business goals, continuous system improvement, and efficient resolution workflows while upholding best practices in IT governance and cybersecurity.
Essential Duties and Responsibilities:
Lead overall IT strategy, enterprise system architecture, and cybersecurity governance
Oversee internal ticketing system with focus on workflow optimization and escalation pathways
Establish and enforce service level agreements (SLAs) for IT support responsiveness
Approve and prioritize system enhancements, integrations, and development requests
Ensure consistent documentation standards and alignment across departments and properties
Collaborate with Procurement on software evaluation, lifecycle planning, and contract renewals
Mentor and guide IT team members; set clear performance expectations and accountability
Coordinate with property management to ensure technology supports operational needs and resident experience
Maintain oversight of data security, access controls, and enterprise risk management compliance
Identify emerging technologies and recommend adoption strategies aligned with company objectives
Serve as subject matter expert for executive team on IT infrastructure, systems, and integration planning
Core Competencies:
To perform the job successfully, an individual should demonstrate the following competencies: - Analytical: Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data. - Problem Solving: Identifies and resolves problems in a timely manner; works well in group problem-solving situations. - Written Communication: Writes clearly and informatively; varies writing style to meet needs; presents numerical data effectively. - Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports the organization's goals and values. - Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation. - Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent.
Supervisory Responsibilities:
Directly supervise the Systems Analyst. Responsible for performance management, mentorship, and assigning project responsibilities in alignment with department objectives.
Education and Experience:
Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent experience
Minimum of 7 years of progressive IT leadership experience
Demonstrated success leading enterprise-level technology initiatives
Experience with system integrations, infrastructure management, and cybersecurity frameworks
Qualifications:
Years of Experience: Minimum of 7 years in IT leadership and enterprise system management
Education/Certifications: Bachelor's degree or equivalent experience.
Preferred Skills:
Experience with cloud platforms (e.g., Azure, AWS)
Familiarity with property management systems (e.g., Yardi)
Advanced knowledge of project management tools and methodologies
Strong understanding of SaaS lifecycle management and vendor negotiations
Basic Skills:
Active Listening: Ability to fully understand and process information.
Speaking: Effective verbal communication skills.
Reading Comprehension: Ability to interpret written documents accurately.
Critical Thinking: Skill in evaluating alternatives and solutions.
Social Skills:
Service Orientation: Demonstrates a willingness to help and serve others.
Social Perceptiveness: Recognizes and understands others' reactions.
Coordination: Ability to synchronize actions effectively with team members.
Information Technology Infrastructure Manager
Information technology manager job in Phoenix, AZ
Job Details NOAH Administration - Phoenix, AZ Full Time $117947.00 - $144288.93 DayDescription
Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs.
At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career.
NOAH is seeking a highly skilled and experienced Information Technology Infrastructure Manager to join our dynamic healthcare organization. The ideal candidate will be responsible for overseeing the IT infrastructure, with a focus on Fortinet networking solutions, Microsoft 365, and Azure cloud services. This role requires a strong background in IT infrastructure management, Security, excellent problem-solving skills, and the ability to work collaboratively with various departments to ensure the smooth operation of our healthcare technology systems.
Responsibilities:
Manage and maintain the organization's IT infrastructure, including networks, servers, and cloud services, ensuring optimal performance and security.
Implement, configure, and maintain Fortinet networking solutions to provide secure and reliable network connectivity.
Oversee the administration of Microsoft 365 applications, ensuring seamless integration and functionality across the organization.
Manage Azure cloud services, including virtual machines, storage accounts, and other resources, to support the organization's IT needs.
Develop and enforce IT policies and procedures to ensure compliance with industry standards and regulatory requirements.
Collaborate with other departments to identify and address technology needs and provide effective IT support.
Monitor system performance and troubleshoot issues to minimize downtime and ensure high availability of IT services.
Lead IT projects, including planning, implementation, and evaluation, to support organizational goals and objectives.
Stay current with the latest technology trends and advancements to continuously improve the organization's IT infrastructure.
Train and mentor IT staff, fostering a culture of continuous learning and professional development.
Ensure network compliance with security and performance requirements (PCI, HIPAA).
Assist in developing the overall performance and capability of the technical team through knowledge sharing.
#IT #it
Qualifications
Required:
Minimum of 7 years of experience in IT infrastructure, preferably in a healthcare setting.
Strong knowledge of Fortinet stack of networking solutions, including FortiGate, FortiManager, and FortiAnalyzer.
Proficiency in Microsoft 365 administration and support.
Experience with Azure cloud services, including virtual machines, storage, and networking.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
Project management experience, with the ability to lead and execute IT projects successfully.
Knowledge of healthcare IT standards and regulations, including HIPAA and HITECH.
Relevant certifications, such as Fortinet NSE, Microsoft Certified: Azure Administrator, and Microsoft 365 Certified, are a plus.
Preferred:
Experience in Healthcare
Experience with Epic EHR
Bachelor's degree or equivalent experience
Regional Director of Traffic/ITS - Traffic/Technology
Information technology manager job in Phoenix, AZ
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
We are thrilled to announce that we are on the lookout for a passionate and experienced Traffic Leader to join our dynamic team in the Phoenix office! This exciting role is pivotal in driving projects that enhance community infrastructure through cutting-edge traffic and Intelligent Transportation Systems (ITS) solutions. The perfect candidate will thrive in a collaborative environment, working alongside multidisciplinary teams to deliver sustainable and efficient transportation systems that make a real difference!
Responsibilities:
Lead and manage innovative traffic engineering and ITS projects from conception to completion, making your mark on the community!
Collaborate with stakeholders to develop and implement effective traffic solutions that truly enhance our infrastructure.
Analyze traffic data and propose exciting improvements that boost safety and efficiency.
Supervise and mentor junior engineers and technical staff, helping to shape the next generation of leaders in the field.
Prepare compelling project proposals, budgets, and timelines that showcase your expertise.
Stay ahead of the curve by keeping updated with industry standards and technological advancements in traffic and ITS.
Ensure all projects comply with local, state, and federal regulations, maintaining the highest standards of excellence.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills.
Ability to contribute and work well on a team.
Bachelor's degree in Civil Engineering.
10+ years of experience in traffic engineering, traffic operations, or ITS projects.
Professional Engineering (PE) license in Arizona
Working knowledge of CAD software such as AutoCAD Civil 3D and/or MicroStation.
Working knowledge of software including Synchro, SimTraffic, HCS, VISSIM or other similar software.
Experience with design projects and traffic studies, preferred.
Local industry knowledge and experience, preferred.
#LI-IC1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.
Auto-ApplyInformation Technology Professional
Information technology manager job in Phoenix, AZ
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
IT Technician
Information technology manager job in Tempe, AZ
Sonoran University of Health Sciences shapes a healthier future by supporting students as they train to excel as healthcare professionals, by enhancing the health and well-being of our patients and communities, and by discovering effective treatments for humanity grounded in the healing power of nature. Our vision is a world that embraces the healing power of nature. Located in Tempe, Arizona, the overall environment is vibrant and dynamic, with passionate students, staff, and faculty.
As a private institution, Sonoran University is dedicated to fostering a supportive, inclusive community for all. Sonoran community members embody and promote inclusive excellence (IE*). This includes a commitment to respecting diverse perspectives and continually advancing your understanding and practices around equity, belonging, and support for all students, employees, patients, and our greater community. You will contribute to a campus culture that embraces our core values.
Job Description/Summary
The Information Technology Technician at Sonoran University is responsible for providing exceptional first-contact technical support and customer service to our diverse community of administrators, faculty, staff, and students. This position plays a critical role in maintaining the day-to-day availability, functionality, and reliability of the University's IT systems, ensuring that technology supports Sonoran's mission of advancing health and wellness through education and innovation.
The IT Technician installs, configures, and maintains operating systems, software, and hardware across a variety of devices, including desktops, laptops, tablets, smartphones, printers, copiers, and audio/video equipment, and provides technical support for networked and classroom technologies. This role combines hands-on troubleshooting, proactive system maintenance, and end-user education to ensure a high-quality IT experience across campus.
Technical Support & Customer Service
Serve as the first point of contact for technology support, delivering timely, friendly, and professional assistance to all Sonoran University employees, students, and guests.
Diagnose, resolve, and document hardware and software issues for computers, mobile devices, and peripherals in both Windows and mac OS environments.
Provide setup and configuration for new workstations, ensuring consistency with Sonoran's IT standards and security protocols.
Maintain a high level of communication with users throughout the troubleshooting process, ensuring clear explanations and a positive service experience.
Support end-user services such as printing , network connectivity , user accounts , and email access , assisting with setup and troubleshooting as needed.
System Maintenance & Documentation
Monitor and maintain IT systems to ensure continuous performance and reliability.
Document installations, maintenance, and repairs in the IT Helpdesk ticketing system (JIRA) to maintain service continuity and performance tracking.
Create and maintain knowledgebase articles to promote self-service solutions for common technical issues.
Assist with regular updates, security patches, and configuration changes to ensure all systems remain secure and up to date.
Support the implementation and enforcement of standard operating procedures related to IT asset deployment, software management, and workstation usage.
Hardware, Software, and Network Support
Install, configure, and maintain hardware, peripherals, and software applications as needed across the campus.
Collaborate with IT staff to identify recurring issues and recommend solutions or system improvements.
Partner with third-party service providers and vendors to coordinate repairs and maintenance of Sonoran's IT equipment.
Support VOIP systems (preferably Crexendo) , including user setup and troubleshooting.
Assist in maintaining inventory of IT assets, ensuring accurate records of devices, licensing, and equipment lifecycles.
Audio/Visual & Classroom Technology
Provide technical support for classroom and event AV systems , including projectors, microphones, smart boards, document cameras, and video conferencing platforms such as Zoom and Microsoft Teams.
Assist faculty and staff in operating classroom technology effectively, ensuring smooth delivery of educational content.
Perform preventative maintenance and testing of AV equipment to minimize disruptions.
Compliance & Security
Ensure all work performed aligns with HIPAA and FERPA regulations, maintaining confidentiality and security of sensitive data.
Follow institutional IT security practices, including password management, data protection, and access control.
Report potential vulnerabilities or security concerns to the IT Director promptly.
Operations & Support
Collaborate with the IT team to support operational needs and assist with minor facilities-related technology integrations as needed.
Contribute to a culture of collaboration, continuous learning, and proactive problem-solving within the IT department.
Perform other related duties as assigned to support the goals of the IT Department and the University.
Experience Required
Minimum of one (1) year of IT Help Desk or technical support experience , including supervisory or team lead experience preferred.
Equivalent combination of education and experience may be considered.
Current CompTIA A+ certification or equivalent education and/or experience required; additional certifications (Network+, Security+, Microsoft, or similar) preferred.
Experience using IT helpdesk ticketing systems (preferably JIRA ) and supporting VOIP systems (preferably Crexendo ).
Experience with audio/video systems , including projection systems, smart boards, and classroom technology preferred.
Knowledge, Skills, and Abilities
Strong understanding of Windows and mac OS environments, including installation, configuration, and troubleshooting.
Proficiency with Microsoft Office 365 applications and collaboration tools (Teams, OneDrive, SharePoint, etc.).
Familiarity with network fundamentals , printers, and peripheral device troubleshooting.
Knowledge of AV presentation technology and platforms such as Zoom and Microsoft Teams.
Excellent customer service , communication, and interpersonal skills, with the ability to work effectively with diverse groups of people.
Proven ability to manage multiple priorities, projects, and competing deadlines in a fast-paced environment.
Strong problem-solving, analytical thinking, and decision-making abilities.
Demonstrated leadership, mentoring, and team coordination skills.
Ability to exercise discretion, maintain confidentiality, and apply sound judgment in sensitive situations.
Detail-oriented with strong documentation and organizational abilities.
Other Requirements
Ability to lift or move up to 50 lbs frequently and occasionally handle heavier items with assistance.
Must reside within the Phoenix metropolitan area .
Flexibility to work occasional evenings or weekends for system maintenance, special events, or urgent support needs.
Education Requirements
Minimum Education/Certifications
Associates degree in Computer Network Services Technology, Computer Services, Information Technology, System Administration or related area or at least 1 year of IT Help Desk or similar support experience.
Desired Education/Certifications
Current CompTIA A+ certification or equivalent education and/or experience.
Any combination of education, training, and experience that provides the required knowledge and abilities.
Working Environment
Activities are performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling of up to 50 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions.
Background/Screening
All candidates offered a position at SONORAN UNIVERSITY undergo a background and drug screen prior to hire. All employees must show documentation of vaccinations or provide titer results for measles prior to first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position.
SONORAN UNIVERSITY is an Equal Opportunity Employer committed to a diverse and inclusive workforce. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.
SONORAN UNIVERSITY is a smoke free campus.
* Inclusive Excellence is the standard set by an organization to intentionally integrate diversity, inclusion, and equity into its organizational pursuit of excellence.
About Sonoran University:
Sonoran University of Health Sciences is a non-profit and internationally recognized higher education institution dedicated to shaping a healthier future. Guided by our mission to support students as they train to excel as healthcare professionals, enhance the health and wellbeing of our patients and communities, and discover effective treatments grounded in the healing power of nature. We uphold our core values: We shape the future, we love, we achieve excellence, we are resilient, and we do the right thing .
The University's College of Naturopathic Medicine, College of Nutrition, and School of Mental Health offer evidence-based programs designed to shape a healthier tomorrow by preparing the next generation of healthcare professionals.
To serve the University's mission, the Sage Foundation for Health supports several Community Clinics focused on providing free naturopathic medical care to local underserved communities within the Phoenix Metro area. The College of Nutrition's Virtual Center for Personalized Nutrition aims to eliminate traditional barriers to nutritional care by providing personalized and evidence-based care delivered at no cost via telehealth.
The Ric Scalzo Institute for Botanical Research is a state-of-the-art molecular biology/phytochemistry laboratory seeks to improve therapies for global health concerns by exploring traditional medicine at the cellular, molecular, and cultural level to create novel botanical solutions that support people, plants, and planet.
The University's Clinical Care branch operates two open-to-the-public clinics at the Tempe Campus. The Medical Center provides naturopathic healthcare for a wide range of patients including but not limited to; family medicine, nutrition and digestive health, mental health and well-being, dermatologic conditions, endocrine and auto-immune concerns, and acute symptoms. The Neil Riordan Center for Regenerative Medicine focuses on non-opioid solutions to pain and pain management utilizing treatments ranging from cupping and acupuncture to regenerative injection therapies. The Medicinary is the largest natural pharmacy in Arizona, offering an expansive collection of the highest quality, professional-grade supplements, herbs, and natural health products. Every purchase made at the Medicinary helps support the Sage Foundation and its mission to provide free healthcare to those in need.
Nurture your knowledge, visit sonoran.edu
Benefits:
At Sonoran University, we achieve excellence and shape the future by fostering a workplace where you can thrive and grow!
Our benefits go above and beyond to support your health, happiness, and lifestyle. Qualifying employees enjoy comprehensive medical, dental, and vision plans, vacation time, 12 paid holidays, a 401(k) plan with a discretionary match, and employer-sponsored life, AD&D, and long-term disability coverage. Every team member benefits from paid sick time, and exclusive perks like free office visits at our Medical Center and Neil Riordan Center, plus discounts at the largest medicinary in the Southwest - with shipping available! Enjoy a delicious meal our onsite café, or unwind in our fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month.
Prioritize your wellness with free personalized nutritional care, a yoga studio, a fitness center, and covered parking. Explore a wealth of knowledge in our library, rock your Sonoran pride on Casual Wednesdays, and be celebrated through our annual Employee Appreciation Day. Want more? Access exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart. With a flexible hybrid work environment and an inspiring culture, Sonoran University is where passion and purpose meet to create a workplace like no other!
Auto-ApplySenior Consultant, IT Strategy Planning/Execution
Information technology manager job in Phoenix, AZ
**_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders.
The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance.
**_Responsibilities_**
+ Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning.
+ Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation.
+ Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements.
+ Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth.
+ Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans.
+ Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs.
+ Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards.
+ Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided.
+ Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed.
**_Qualifications_**
+ 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation.
+ Proven experience in strategic planning and roadmap development.
+ Excellent communication, presentation, and interpersonal skills.
+ Outstanding time management and organization skills with ability to work across multiple job levels to achieve results.
+ Ability to influence and engage with senior leadership and business stakeholders.
+ Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes.
+ In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management.
+ Certifications: Relevant certifications such as TOGAF or PMP are a plus.
+ Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate.
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**Anticipated salary range:** $105,100 - $150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
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