Information technology project manager jobs in Coppell, TX

Agile Scrum Master - Delivery We're looking for an experienced Agile Scrum Master to join our growing Delivery Team. In this role, you'll help teams deliver complex technical initiatives with clarity, focus, and agility. You'll work closely with Product Owners, Technical Leadership, and fellow Scrum Masters to foster collaboration, ensure smooth delivery, and drive continuous improvement across our programs. Key Responsibilities Coach and support teams in Agile practices, promoting collaboration, transparency, and continuous improvement Facilitate Agile ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives Lead quarterly planning sessions to align team priorities with strategic organizational objectives Capture dependencies, capacity demands, and priorities to create actionable delivery plans Identify delivery risks and remove impediments to ensure teams can achieve their goals Partner with technical and portfolio leadership to align team backlogs with long-term roadmaps Develop and deliver Agile workshops, onboarding, and learning resources to build internal capability About You Proven success in leading Agile teams and delivering complex technical initiatives. Strong knowledge of Scrum, Kanban, and hybrid Agile methodologies Skilled facilitator with excellent communication, collaboration, and stakeholder management Highly organized, structured, and detail-oriented with a disciplined approach to governance Proactive, hands-on, and outcome-driven; able to adapt approach based on team maturity and project complexity Preferred Experience Expertise in Agile delivery roles (Scrum Master, Agile Coach, Delivery Lead) Experience in technical or IT delivery environments Familiarity with governance frameworks, portfolio planning, and cross-team dependencies

Senior IT PM- Dynamics 365 CRM/CE, Marketing Module *Only open to W2 - No sponsorship available at this time for visa holders, must be able to convert to full-time/perm with No sponsorship* Contract- Starts at 6 months Hybrid 3 days per week in Irving - Tuesday, Wednesday & Thursday Requirements Recent large-scale CRM implementation experience 12+ years of progressive leadership experience in CRM strategy, commercial operations, or business process transformation Experience in partnering with data teams to design meaningful workflows Deep understanding of sales, customer success, and service workflows Our client is seeking a Senior Project Manager with experience in leading a variety of highly integrated platforms with specific experience in implementing Dynamics CRM. The ideal candidate will have a strong background working in various project management methodologies with an ability to flex as needed, is comfortable with being proactive and responsive, pays close attention to details and has proven delivery success. Responsibilities: Ensure the quality and clarity of project scope, goals and schedule Assess and track RAID (Risks, Assumptions, Issues and Decisions) Work with SLL leader to Manage resources and budget Identify and track project schedule and deliverables using appropriate tools Proactively identify, track and resolve dependencies and challenges across project teams and stakeholders Manage relationships with internal and external technology and business stakeholders Draft and manage accurate project documents and reports Capture, follow-up and follow-through with project action items Communicate project progress, changes, and challenges at all levels Assist in aligning resources to the department's overall resource demands Coordinate with peer project managers to ensure effective collaboration, communications, and escalations

About the job Qualizeal is North America's Fastest-growing Independent Digital Quality Engineering Services company with a global headcount of 800+ Software Quality and Development Engineers. Trusted by 40+ global enterprises, QualiZeal has delivered over 200 successful projects-in the areas of Quality Engineering, Digital Engineering, Advisory and Transformation, and Emerging Technology Testing-earning an industry-leading client NPS score of 85. Founded on principles of delivery excellence, service orientation and customer delight, we are a fast-paced, culture-driven organization on a high-growth trajectory. Recognitions: · Great Place to Work Certified (2023,2024) · Major Contender in Quality Engineering by Everest Group (2023) · Economic Times Excellence Award (2023) · The Global Choice Award (2022) · NASSCOM Member · ISO 13485:2016 and ISO 9001:2015 · Glassdoor Rating: 4.7 Key Responsibilities 1. Technical Leadership & Architecture Alignment Work directly with Client leads, architects, and SMEs to translate functional needs into scalable architecture and solution designs. Understand high-level and low-level architecture diagrams, API mappings, integration points, cloud components, and data flows. Drive technical discussions across Java, Python, microservices, AWS cloud, DevOps, data models, and CICD lifecycle. Partner with TechOps experts to consolidate architectural guidance into actionable delivery plans. 2. Delivery Ownership for Ground-Ops Programs Act as the primary technical owner for the Ground-Ops Cargo Portal modernization and future Ground-Ops programs. Lead discovery, requirement clarification, sequencing, dependency management, and solution walk-throughs. Collaborate with Southwest Leaders to ensure that delivery aligns with their expectations and business outcomes. 3. Hands-On Technical Expertise Must be able to understand, contribute to, and review technical work across: Java / Spring / Python backend service development API integrations, microservices, REST, messaging AWS Cloud stack (EKS, EC2, IAM, Networking, CloudWatch, S3, Lambda, RDS, Step Functions) DevOps & CICD (Terraform, GitLab/Jenkins pipelines, Docker, Kubernetes) Monitoring & Observability (Prometheus, Grafana, ELK, AppDynamics, OpenTelemetry) Automation (Python, scripting, automated deployment and testing workflows) 4. Agile Delivery & Program Management Lead sprint planning, backlog management, story grooming, and cross-team delivery tracking. Build project schedules, manage risks, track dependencies, and ensure delivery milestones are met. Manage cutover planning, release sequencing, test cycles, defect triage, and go-live readiness. 5. Offshore Team Management (India-based teams) Provide daily leadership and guidance to offshore engineers, architects, testers, and DevOps resources. Coordinate time-zone-shifted work between Dallas onsite stakeholders and India engineering teams. Partner with Offshore Delivery Lead to build team structure, onboarding, operating rhythms, and governance. Ensure alignment, quality, and accountability across 20+ offshore resources (scaling to 50+ across programs). 6. Stakeholder & Cross-Functional Collaboration Act as the “technical connective tissue” between Ground-Ops leaders, TechOps architecture partners, QualiZeal delivery, and offshore engineering teams. Provide transparent communication, problem-solving, and escalation management. Present solution options, delivery approaches, risks, and progress summaries to SWA leaders. 7. Quality, Automation, & Engineering Excellence Drive engineering best practices, coding standards, automation-first principles, CI/CD optimization, and stability. Ensure performance, scalability, and security considerations are embedded into every design. Partner with SWA QA and automation teams to integrate modern testing frameworks and tooling. Required Skills & Experience Technical Expertise 12+ years in engineering + technical project leadership Strong hands-on understanding of Java, Python, microservices, APIs Proven cloud engineering experience (AWS required) Excellent understanding of DevOps, CI/CD, automation, EKS/Kubernetes Experience in large-scale, high-availability systems Program & Delivery Management 10+ years managing large projects involving 30-100 engineers Ability to run discovery, define solutions, and drive multi-phase delivery Experience collaborating with enterprise architecture, infrastructure, and platform teams Offshore Team Leadership Direct experience leading India-based offshore engineering teams Proven ability to manage distributed development, quality gates, and delivery dependencies Soft Skills Exceptional stakeholder management & communication Ability to translate architecture into clear delivery actions Proactive leadership, ownership mindset, and structured problem solving Ability to work independently within a high-velocity customer environment

Job Summary: Aimbridge Hospitality is seeking a skilled IT Product Manager to validate the SI Partner's Coupa configuration/integration during implementation and provide ongoing enhancement and development, in addition to administration and functional support of Coupa Procure to Pay (P2P) platform. The IT Product Manager will be responsible for defining product specifications leveraging Aimbridge business requirements, creating product/project deliverables, and directing the product development process in collaboration with our business, Coupa, SI Partner and development teams. The ideal candidate should be familiar with product management, agile methodologies, and possess excellent communication skills. They must lead product development and provide administration and configuration support relying on their experience and professional judgment to prioritize, plan and accomplish feature development aligned to business goals. Job Duties & Functions During implementation, ensure Coupa buildout aligns to business goals, working closely with business process owners and SI Partner. Understand business future state requirements, policies, and processes. Create test plan and test cases to support testing efforts with SI partners, business process owners, and IT. Serve as the primary product manager for the procurement platform, with a strong focus on P2P - Coupa. Strong hands-on experience with Coupa Modules and Functionality (Procurement, Invoicing, Expense, and Supplier Management modules). Develop and execute Coupa product (and integration) strategies and roadmaps that align with company goals and technology strategy. Champion new product features, optimizing and enhancing the system for all users. Conduct research to identify customer needs and market trends. Collaborate with business and Coupa to develop and deliver effective product release strategies. Educate business on new features and functionality of Coupa to drive strategic objectives. Strong Coupa/SI Partner vendor relationship. Participates and/or leads in Coupa product changes due to business acquisition scenarios. Monitor platform performance and drive continuous improvement initiatives Ensure users adopt the solution(s) delivered, representing all business personas. Define and monitor key performance indicators to evaluate product success. Engage key stakeholders to gather and refine requirements, turning them into actionable development plans. Understands and owns business vision for agile team during delivery. Oversee product configurations, testing, upgrades, and cross-system integrations. Collaborate with procurement, IT, and vendor teams to ensure smooth, scalable user experience. Owns and manages product backlog and priorities. Work closely with the development team to design, build, and launch new solutions. Resolve issues that arise during the product development process. Coordinate with business to ensure the product meets expectations. Accountable for achieving project objectives on assigned PMO projects. Lead IT and business assigned resources together as a single team to achieve those objectives. Follow Aimbridge agile standards, including defined Aimbridge tools/processes Create and maintain appropriate product documentation during all phases of project work, including epics, features, user stories, test cases. Responsible for testing. Maintain consistent communication with business stakeholders to manage expectations, ensure business pains are understood, and that business requirements/user stories are well documented. Manage and support global rollouts across multiple regions and business units. Own, coordinate, and execute recurring business testing for periodic product releases to ensure seamless business continuity. Act as IT System Admin to support the Coupa application working in partnership with AP and Procurement admins to ensure accurate and secure configuration. Perform regular user access reviews of Coupa platform. Education & Experience: 8+ years in product management or ownership, ideally within Procure to Pay & finance technology. Experience working with a SI partner to implement Coupa and associated integrations. Proven ability to manage complex product backlogs and lead cross-functional initiatives. Significant experience with Coupa application and integrations (APIs, ERP systems). Excellent communication and stakeholder engagement skills. Experience aligning business processes with technical solutions. Experience capturing translating business requirements into a strategic Coupa design & configuration. Strong knowledge of Sourcing and Contract Management processes is highly desirable. Strong understanding of agile methodologies. Excellent communication skills. Ability to conduct market research and analyze customer needs. Experience in developing product strategies and roadmaps. Demonstrated experience with Tier 1 enterprise applications. Knowledge, and successful experience with full Software Development Life Cycle (SLDC), QA, and release management processes. Attention to detail and commitment to high quality/error-free deliverables. Must be motivated, independent, and self-sufficient. Able to receive an assigned task and see it through to completion with minimal supervision. Ability to quickly analyze situations, correlate ideas, and make decisions on issues and resolutions. Experience working with cross-functional teams such as Accounts Payable, Operations, HR, Procurement, IT, Security, etc. Strong relationship-building skills. Experience working with internal and external partners to deliver services. Experience with executive-level presentations. MS DevOps or other similar agile tools. Coupa certifications preferred Knowledge of procurement or financial operations best practices preferred Experience in Hospitality preferred

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Shape the future of talent effectiveness at USAA. As a dedicated Talent Program Manager Senior, you will lead and are a subject matter expert in the design, delivery, and evolution of enterprise-wide performance and potential management strategies. In this role, you will drive outcomes that elevate talent effectiveness, enable differentiated development and support a culture of accountability and growth. This is a critical position with the Talent Delivery & Governance team, where your work will ensure our performance and potential practices are compliant, inclusive and integrated across the talent ecosystem. This role demands a deep understanding of learning & talent processes, rules and compliance standards, a strong grasp of Workday, and mastery of product management best practices. The primary goal is to leverage this expertise to deliver innovative and impactful solutions that significantly optimize the overall employee experience, drive efficiency within HR operations, and, most importantly, align seamlessly with overarching business objectives, thereby contributing to a tangible and positive impact on the organization's success. If you thrive at the intersection of product strategy, data and talent and you're passionate about scaling solutions that elevate the employee experience, apply now! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the following locations: San Antonio TX, Plano TX, Charlotte NC, Tampa FL, Colorado Springs CO, Chesapeake VA or Phoenix AZ. Relocation assistance is available for this position. What you'll do: Defines and maintains program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals. Responsible for providing input and recommendations on multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value. Facilitates meetings with executive management and project / program sponsors to define solutions and delivery. Prepares reports that provide stakeholders and management with status updates to include identifying risks or issues. Performs analyses, root cause identification and development and recommendation of key work products. Negotiates agreements, settles disputes equitably and diffuses situations. Negotiates program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity. Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required). Adheres to governance rigor required for work efforts. Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of project and / or program management experience, including experience defining a new program and/or managing large-scale projects. Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans. Proficient knowledge of program efforts management tools and methodologies. Understanding and demonstrated application of risk management policies and procedures. Knowledge of program management methodology and techniques; program performance evaluation and change management principles. Experience maintaining and reporting on work effort(s) budgets / methodologies. Proficient experience in USAA's change management methodology or similar industry change management methodology. Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals. What sets you apart: You bring a product mindset and are able to balance user needs, business outcomes, and technical feasibility to drive scalable, high impact talent solutions. You use data and metrics to inform decisions, measure impact and continuously improve products. You're fluent in Agile methodologies and comfortable managing backlogs, roadmaps, and delivery cycles in collaboration with cross-functional teams. Ability to influence senior level stakeholders and lead cross-functional initiatives with complex dependencies to create seamless solutions that reduce complexity for business leaders. Collaborate with internal stakeholders across Legal, Risk, Compliance and HR Centers of Excellence to ensure alignment and risk mitigation and program governance, process integrity, and compliance with internal policies and external regulatory requirements. Familiarity experience with HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM Cloud) including process optimization and configuration coordination. Proficiency in task tracking, documentation, and cross-functional execution. Skilled in workflow design tools (e.g., Visio). You're passionate about creating inclusive, human-centered experiences that reflect USAA's mission and values. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. We are looking for an experienced IT Project Manager / Scrum Master to support operations for a major media and entertainment client in Frisco Texas. In this role, you will manage IT support initiatives and process improvement projects that enhance operational efficiency across multiple business units. You will be supporting business critical projects that will align multiple domains together that will include engineering, security, IT systems, networking, and other business processes. You will work closely with stakeholders to ensure projects align with organizational standards and objectives while promoting best practices and continuous improvement. You'll be expected to communicate cross-functionally across different business units and be able to track project progress, report updates, identify and mitigate risk, and be able to report on progress to executives. This will be an exciting project that will allow your project management skills to shine and you'll play a key role in building incredible outcomes for the client. This role will require the person to work on site 5 days / week in Frisco TX. The project may also require availability to possibly work weekend hours, or later shifts infrequently, but through a flex time model. If you're looking for your next challenge and you're great with people and projects we'd love to hear from you and are setting up interviews immediately! This position is on-site and requires daily presence at the designated office location. Key Responsibilities Support IT support and optimization projects that improve operational workflows and introduce new capabilities to meet evolving business needs Assist in managing change adoption, addressing resistance, and fostering a culture of innovation and continuous improvement Develop and distribute training materials and resources to support successful implementation of new tools and processes Participate in designing and executing process improvement strategies to enhance efficiency across all operational areas Analyze existing methodologies and identify cost-effective enhancements using data-driven insights Gain a deep understanding of team workflows and interdependent systems to assess the impact of proposed changes Collaborate with cross-functional teams to refine programs and solutions that align with industry best practices Collect, analyze, and report quantitative data to measure ROI and present findings to leadership Support automation and process excellence initiatives in partnership with dedicated teams Stay current on project management trends and tools to ensure operations remain at the forefront of efficiency Explore opportunities to leverage AI and advanced technologies to solve business challenges and drive innovation Provide guidance on digital tools, project management methodologies, and change management practices Facilitate Agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives Remove obstacles, shield teams from distractions, and promote continuous improvement throughout project lifecycles Requirements 2+ years of large enterprise projects experience Ability to work swing shifts, overnight schedules, and occasional weekends as needed Proven experience in operations, project management, or related fields Strong understanding of complex workflows within multi-regional organizations Skilled in building relationships and establishing trust with stakeholders and partners Experience supporting IT initiatives and process improvement projects from start to finish Excellent verbal and written communication skills for collaboration across diverse teams Highly organized, detail-oriented, and self-motivated with strong follow-through Ability to prioritize tasks in a fast-paced, mission-critical environment Comfortable working remotely and using virtual collaboration tools Flexible to accommodate global time zones and dynamic schedules Commitment to continuous learning in project management and process improvement Familiarity with foundational project management methodologies (Waterfall, Agile, Hybrid) Preferred Qualifications Experience in theme park operations or production support environments (highly preferred). Scrum certifications. Basic understanding of AI applications in business operations. Strong presentation and communication skills for complex topics. Proficiency in O365, Microsoft Suite, and Co-Pilot. Familiarity with work management tools such as Monday.com. Exceptional organizational skills with the ability to manage multiple priorities. Additional Details The base pay range for this position is $35-$42 per hour, depending on experience. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Benefits Medical coverage and Health Savings Account (HSA) through Anthem Dental/Vision/Various Ancillary coverages through Unum 401(k) retirement savings plan Company-paid Employee Assistance Program (EAP) Discount programs through ADP WorkforceNow About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ************** and reach out today to explore opportunities to grow together!

Reporting to the CIO, the Senior Manager of Infrastructure is responsible for servicing as a team leader in the Information Technology department, overseeing the development, implementation, maintenance, and support of technology infrastructure and security to ensure they meet organizational needs and operate efficiently. Must have a solid background within Infrastructure, Service Desk, and Cyber Security in prior hands-on roles. Essential Functions: Oversee the design, development, and deployment of technology infrastructure to align with organizational goals and user requirements. Ensure ongoing support, troubleshooting, and maintenance of infrastructure to optimize performance, resolve issues, and minimize downtime. Manage and mentor a team of IT professionals, including network, systems, and cloud administrators, desktop support technicians, and support staff to foster collaboration, skill development, and project success. Collaborate with vendors, business units, and stakeholders to select, integrate, and manage infrastructure solutions that meet business needs and promote continuous business process improvement and efficiency. Develop and execute strategies for infrastructure and cybersecurity management, including budgeting, resource allocation, risk mitigation, and technology upgrades to support organizational objectives. Responsibilities & Duties: Develop and execute a comprehensive IT strategy aligned with business goals, focusing on infrastructure reliability, cybersecurity, and exceptional client service. Provide long-term planning for IT infrastructure scalability to support firm growth and evolving client demands. Oversee the design, implementation, and maintenance of IT infrastructure, including networks, servers, cloud services, and hardware. Ensure high availability, performance, and scalability of IT systems to support internal operations and client-facing applications. Manage IT asset lifecycle, including procurement, deployment, and decommissioning of hardware and software. Monitor and optimize system performance, ensuring minimal downtime and efficient resource utilization. Develop, implement, and maintain a robust cybersecurity program to protect sensitive client data, financial records, and intellectual property in compliance with regulations. Conduct regular vulnerability scans and penetration testing to identify and mitigate security threats. Establish and enforce cybersecurity policies, including access controls, encryption standards, and incident response protocols. Lead incident response efforts in the event of a security breach, ensuring rapid containment, mitigation, and communication with stakeholders. Stay current on emerging cyber threats and implement proactive measures to safeguard systems and data. Oversee the IT service desk, ensuring timely and effective resolution of technical issues for employees. Develop and monitor service level agreements (SLAs) to maintain high standards of customer service and support. Train and mentor service desk staff to deliver professional, client-focused support and maintain a positive user experience. Set performance goals, conduct evaluations, and provide professional development opportunities for team members. Manage relationships with third-party vendors, including cloud providers, software vendors, and managed service providers, to ensure cost-effective and reliable services. Develop and manage the IT budget, ensuring cost efficiency while maintaining high-quality infrastructure and services. Ensure IT operations comply with relevant industry standards and regulations, particularly those related to financial services and client data protection. Maintain documentation and reporting for audits, ensuring transparency and adherence to compliance requirements. Implement disaster recovery and business continuity plans to minimize risks and ensure operational resilience. Identify and evaluate emerging technologies to enhance IT capabilities, such as cloud solutions, automation, or AI-driven tools. Prepare and present reports on infrastructure performance, project status, and IT initiatives to senior management. Education and Experience: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required, Graduate degree a plus 10+ years of experience working in Infrastructure Operations, supervising technology teams, and overseeing information technology projects required Minimum of 5 years of experience in a leadership or management role in an IT setting required Excellent understanding of computer systems, security, network and systems administration, and telecommunications systems Exceptional leadership and decision-making skills Solid knowledge of project management principles Must have excellent communication and relationship building skills and be able to effectively communicate highly technical information across all levels of the organization

Title: Technical Program Manager Direct Hire Opportunity No Sponsorship 4 Days Onsite, 1 Day Remote We are seeking a results-driven Technical Program Manager to lead the successful delivery of key technology initiatives from concept to launch-on time, within scope, and on budget. Acting as the link between Product Engineering and Product Management, you will coordinate cross-functional teams, manage dependencies, and ensure solutions meet or exceed internal and external customer expectations. The ideal candidate is a strategic thinker, an effective communicator, and a hands-on leader who has experience in high-transaction, fast-paced digital environments preferably in consumer-facing product delivery. Requirements 5+ years of experience in technical program or project management, specifically in high-transaction industries. 2+ years of multi-channel digital experience and consumer-facing product delivery. Proven success delivering complex technology solutions in Agile/Scrum or Lean environments. Strong leadership skills with the ability to influence technical teams, product management, and stakeholders. Experience in software development; ability to read and understand code is preferred. Familiarity with multi-channel digital products and consumer-facing product design and delivery. Strategic, analytical mindset with strong problem-solving skills. Ability to interpret design specifications and technical documentation. Bachelor's degree or equivalent professional experience. Certified Scrum Master certification preferred but not required. Responsibilities Program Delivery & Execution - Lead end-to-end delivery of technology projects-defining scope, timelines, and success metrics in partnership with Product teams. Translate business requirements into clear user stories and technical requirements with input from Product Engineering. Ensure data requirements, infrastructure needs, and monitoring criteria are defined before project kickoff. Coordinate with cross-functional teams, including UI/UX, content, marketing, and legal, to support project readiness. Identify and manage inter-team dependencies and facilitate resolution. Operational Stability (LODO) Define and maintain operational capacity (20-40%) for Product Engineering teams to support technical debt reduction and system stability. Collaborate with architecture, infrastructure, and security teams to plan and deliver operational initiatives. Support incident response activities as part of operational responsibilities. Serve as the go-to subject matter expert for assigned systems, fielding business and product stakeholder inquiries. Minimize engineering distractions by managing information flow and context switching. Incident Response Leadership -Manage the incident lifecycle-from ticket creation and verification to assembling the response team. Provide timely status updates to leadership and stakeholders. Lead Root Cause Analysis (RCA) post-incident, documenting findings and preventive actions. Process & Team Enablement -Contribute to refining delivery guidelines, templates, and processes across the organization. Run planning, grooming, stand-ups, demos, retrospectives, and other Agile ceremonies. Track and report delivery metrics to improve velocity and predictability. Maintain feedback loops with stakeholders and leadership to ensure transparency and alignment.

Title: Technical Program Manager W2 Role Description: The Technical Program Manager (TPM) ensures that all initiatives align with business objectives and deliver real value. They work with stakeholders to assess the value of requested work, helping to validate that it will have a meaningful impact on the company. As a servant leader, the TPM guides cross-functional teams through the delivery of initiatives and epics, ensuring smooth collaboration. They act as a bridge between business goals and execution, aligning teams and driving improvements throughout the development lifecycle. The TPM facilitates communication, manages risks, and escalates issues to keep the program on track. Program Planning Collaborate with business partners and technical teams to design and maintain project plans. Align program goals with business strategies and prioritize deliverables. Define MVPs and balance scope, cost, and timelines. Program Management Oversee daily program operations to ensure projects are delivered on time, within scope, and budget. Coordinate cross-functional teams for seamless execution. Identify and mitigate risks; manage scope changes and budgets. Communication Ensure clear, consistent updates to teams and stakeholders on status, risks, and changes. Host regular syncs and organize demos for feedback. Provide concise status reports and facilitate Go/No-Go decisions for releases. Agile & Continuous Improvement Promote Agile best practices and coach teams in methodologies. Facilitate lessons-learned sessions and drive ongoing improvements. Team Building Foster a collaborative, high-performing team culture. Support team members' growth and encourage ownership. Post-Delivery Transition Oversee handoff to operations and ensure support processes are in place. Coordinate operational readiness for sustained value delivery. Change Management Lead change initiatives to adapt programs to evolving priorities and goals. Metrics & KPIs Track and report on key performance indicators to measure success and drive improvements. Key Characteristics Thrives in a fast-paced, fluid environment-comfortable with shifting priorities and leading multiple teams. Strong technical background in software development or IT operations. Telecommunications or similar industry background preferred. Proven program leadership and cross-functional project management. Clear communicator with the ability to influence and align diverse stakeholders. Collaborative team builder who motivates and engages others. Strategic problem solver who adapts quickly and finds creative solutions. Business-minded-aligns technical delivery with organizational goals. Continuous learner-embraces feedback and drives improvement.

Please send updated resumes directly to ********************** Jason Tompkins, Recruiter, Yoh SPG *************************************** Dallas/Fort Worth Candidates Only W2 Candidates Only No Sponsorship No 3rd Parties We are seeking a hybrid IT Infrastructure Project Manager-someone with strong technical knowledge and proven project management skills. This role is part of the IT Field Services Team, which supports the design, setup, and maintenance of IT infrastructure across the nation. The ideal candidate will have a background in network and server infrastructure and experience managing projects in a multi-site environment. This position requires excellent communication skills, the ability to create documentation and training materials, and a collaborative approach to working with internal teams and vendors. Key Responsibilities Lead IT infrastructure projects from planning through implementation across multiple locations. Collaborate with Engineering, Operations, Help Desk, and other IT teams to ensure successful project delivery. Manage network and server deployments, upgrades, and migrations at store locations. Coordinate project schedules, task assignments, and status updates for stakeholders. Work with internal technical resources and third-party vendors to track and complete implementation tasks. Develop documentation and training materials to support Help Desk and other teams. Assist senior engineers and IT managers in creating and updating infrastructure policies, standards, and procedural guides. Minimum Qualifications Bachelor's degree or equivalent experience. 5+ years in IT engineering and operations (LAN/server administration, backup systems, monitoring tools, desktop support). Strong troubleshooting skills and attention to detail. Excellent communication skills with confidence interacting across all organizational levels. Ability to manage multiple priorities under pressure and meet deadlines. Proficiency with Microsoft Word, Excel, Outlook, and ticketing systems. Understanding of project/program management governance, techniques, and methods. Willingness to travel occasionally (4-8 times per year for acquisitions and major projects). Preferred Qualifications Experience with network and compute concepts, including LAN/WAN design and troubleshooting. Technical writing skills for documentation and training. Familiarity with multi-site environments (retail, healthcare, education). Project management certification (PMP or similar) is a plus but not required. Estimated Min Rate: $60.00 Estimated Max Rate: $62.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************

IT Infrastructure Project Manager Contract | 100% Onsite - Arlington, TX At CornerStone TTS, we support enterprise-level technology transformation by delivering highly skilled IT professionals who excel in complex, multi-stakeholder environments. We are seeking an experienced Infrastructure Project Manager with strong technical depth, exceptional communication skills, and the proven ability to deliver mission-critical infrastructure and technology initiatives from concept through completion. This role is ideal for a project leader who understands modern enterprise architectures and can drive successful outcomes across diverse business and technical teams. Role Overview The Infrastructure Project Manager will oversee full lifecycle delivery of IT and infrastructure programs across multiple departments. Responsibilities include gathering requirements, evaluating and selecting appropriate technology solutions, coordinating hardware and software vendors, and directing IT resources through deployment. Success in this role requires both strategic insight and hands-on project execution within network, infrastructure, telecom, data center, and cloud-integrated environments. Key Responsibilities • Lead complex infrastructure projects from initiation through delivery, ensuring alignment with scope, schedule, and budget. • Build and manage detailed project plans including timelines, milestones, dependencies, resource allocation, and risk strategies. • Facilitate project meetings such as kickoffs, stakeholder updates, and post-implementation reviews. • Prepare and deliver project reports, dashboards, and executive-level communication. • Collaborate with technical and business stakeholders to capture and validate project requirements. • Develop a strong understanding of department workflows to ensure selected technology solutions align with operational needs. • Manage procurement activities, partnering with internal teams during vendor selection, contract review, and RFP/RFI processes. • Coordinate IT, vendor, and departmental resources throughout implementation. • Monitor project progress and resolve issues through structured risk and issue management. • Ensure deliverables meet quality standards, compliance expectations, and best-practice frameworks. • Apply Agile, Scrum, Waterfall, or hybrid methodologies as appropriate for each initiative. • Support business case development for new technology proposals. • Contribute to enhancing PMO processes and organizational project maturity. • Maintain accurate project and technical documentation. • Administer the project portfolio management system (PPM Pro), applying approved updates to permissions, configurations, and reporting. • Manage change control processes and secure stakeholder approvals. Required Knowledge, Skills, and Abilities • Strong understanding of project management fundamentals and methodologies (Agile, Scrum, Waterfall). • Comprehensive knowledge of enterprise infrastructure, including servers, storage, virtualization, data centers, networking, and cloud integrations. • Understanding of LAN/WAN technologies, routing, switching, firewalls, VPNs, SD-WAN, and network optimization. • Familiarity with wireless solutions (Wi-Fi 6/6E, WLAN controllers), structured cabling standards, and fiber/copper technologies. • Knowledge of cloud-hosted VoIP systems, SIP trunking, telecom platforms, service providers, and SLA enforcement. • Experience implementing vendor-based technology solutions. • Strong analytical, communication, and stakeholder management capabilities. • Proven ability to manage multiple complex initiatives simultaneously. • Proficiency with project management tools such as PPM Pro or Microsoft Project. • Ability to translate technical concepts for non-technical audiences. • Ability to coordinate and manage contract resources. • Experience working outside normal business hours as required during deployments or critical phases. Minimum Qualifications • Bachelor's degree in Computer Science, Information Technology, Business Administration, Mathematics, or a related field. • Four years of experience managing large-scale technology or infrastructure projects. • Project Management Professional (PMP) certification is required. • Equivalent combinations of education and relevant experience may be considered. Preferred Qualifications • Direct experience working in public-sector or complex enterprise environments. • Additional certifications in infrastructure, networking, cloud, Agile, or ITIL domains.

Greetings from Photon!! Who are we? Photon has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. For a brief 1 minute video about us, you can check ***************************** We are seeking a Senior IT System Analyst with advanced Product analyst experience to play a critical role in building and enhancing a complex Investment Platform. This position is ideal for a client-focused, strategic thinker with deep analytical skills who thrives at the intersection of business operations, data, and product innovation. Your role will blend leadership and planning expertise with a passion for delivering results. This role requires a self-starter who can champion collaboration and cultivate close partnerships with business stakeholders and development teams to help craft and implement solutions across both client (front-end) and server-side (back-end) technologies. Key Expertise and Experience 10+ years of Systems Analysis experience. Demonstrated expertise in interviewing and extracting high-quality business requirements from stakeholders using the Agile/Scrum methodology. Ownership and execution of requirements analysis sessions to elicit business needs and translate them into clear, relevant system requirements. Anticipating, discovering through ongoing interaction with, and prioritizing client/partner needs to serve as their voice and guide Engineering Leaders and Technology teams. Excellent analytical, reporting, and problem-solving skills, including strong judgment, issue management, and root cause analysis techniques. Excellent interpersonal, relationship management, and facilitation skills. Demonstrated ability to effectively balance ** multiple tasks and priorities** in a fast-paced environment. Excellent verbal and written communication skills with keen attention to detail. Experience with Alternative Investments, Digital Assets, Private Market, or Liquid Alternatives is preferred. Required Skills and Background Bachelor's degree with 10+ years of experience as a product analyst, business analyst, or similar role in a digital or operational transformation environment, focused on customer or internal-facing solutions. Strong understanding of operations workflows and processes, preferably within financial services or another regulated industry. Ability to translate technical requirements and operational processes into intuitive, actionable product requirements. Demonstrated experience in informing product strategy and delivery, including opportunity identification, solution design, and collaborating with technology teams for implementation. Proficient with collaboration and planning tools such as JIRA, Confluence, Miro, or other analytics and product management platforms. Proficient with Agile development methodologies and working with cross-functional product teams, engineering teams, and business stakeholders. Strong communicator with proven stakeholder management and storytelling skills; effectively conveys technical and business concepts verbally and in writing, using data and visualizations. A resourceful problem-solver who can identify issues, explore potential solutions, and define the next course of action. Ability to facilitate challenging conversations with business stakeholders through strong presentation skills, using data and analysis to influence decision-making outcomes. Experience with and understanding of SQL, relational databases, and data models, and fluency with API contracts is preferred.

NO C2C - Do not contact for C2C please The Senior Project Manager reports to the PMO Senior Manager, as part of the Solution Delivery Information Technology team. The Project Manager leads project teams made up of Store Solution leaders, Business Analysts, QA Analysts, and Application Developers and Analysts to provide analysis of requirements, development of designs, identification of testing, and various reporting needs focusing on the Backend Systems and JDA. Key Roles & Responsibilities: Provide senior level project management expertise for Demand Forecasting. Partner with the senior Demand Forecasting business stakeholders and work with integration vendor to understand and execute. Effectively communicate project expectations to team members, stakeholders and senior leadership when needed in a timely and clear manner. Partner with Development Management resources to ensure new applications and application modifications meet business requirements and are accurate and complete. Define, collect, and review level of effort estimates and timelines for setting delivery dates on production support issues, major projects, and enhancement deployments. Provide estimates to senior leadership. Develop and deliver progress reports and presentations for senior management and key stakeholders. Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Define project success criteria and communicate them to involved parties throughout project life cycle. Conduct project post mortems to identify successful and unsuccessful project elements. Monitor internal work orders and ticketing systems, for all tasks related to the support of corporate application systems. Build, develop and collaborate with team resources; identify and align talent to facilitate the completion of team goals and objectives. Use shared applications and reusable components to reduce costs and improve information flows. Create an environment that welcomes change and creative problem solving, and one that values feedback, coaching, and general talent development. Qualifications & Competencies: Bachelor's degree from an accredited program in Information Systems, Computer Science, or related field or equivalent year-for-year experience required. Seven to ten years of Retail industry experience with a minimum of five years of store systems experience with specialized Demand Forecast or JDA ERP applications. Proficient with Jira. Proficient project planning skills, including the ability to organize, prioritize, and control job responsibilities to meet deadlines and an environment with overlapping and potentially conflicting priorities. Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization. Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease. Possess desire for continued development and growth. Proficient ability to communicate effectively with others using written and spoken English, including the ability to provide clear, constructive direction and feedback to team members. Expert understanding of change management strategy and practice. Ability to manage disagreements through consensus building, relationship management and the formation and presentation of logical, data and fact-based arguments. Relevant retail experience related to any of the following areas: store operations, warehouse distribution, store allocation, merchandising, marketing, accounting, and finance.

Worldwide Technology is looking for a Project Manager. This role is part of WWT s Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWT s preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner. Company Overview: Based in St. Louis, WWT works closely with industry leaders such as Cisco, HPE, Dell EMC, NetApp, VMware, Intel, AWS, Microsoft, and F5, focusing on three market segments: Fortune 500 companies, service providers and the public sector. WWT employs more than 5,400 people and operates in more than 2+ million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For " list for the eighth consecutive year and was awarded for multiple categories on Glassdoor's 2019 Employees' Choice Awards, honoring the Best Places to Work. Title: Project Manager Location: Dallas, TX On-site Duration/Type of Job: 12+ months Rate/Salary: A reasonable estimate of the current pay range for this position is $70 to $80 hourly (Rate range is on C2C basis). Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in base pay. Key Responsibilities: Project Manager / Content Creator (PMP, Jira, PowerBI, MS Tools) Job Summary: The Project Manager will manage the planning, execution, and delivery of projects. This individual will work closely with cross-functional teams to ensure the successful deployment of solutions. The ideal candidate will have a strong background in project management and expertise in using tools such as Jira, Power BI, and other Microsoft Office tools. Additionally, the project manager will create content specifically with PowerPoint Slides. An expert PowerPoint user is an advantage. Key Responsibilities: Lead the planning and execution of projects, ensuring projects are completed on time and within budget. Coordinate with internal stakeholders to define project scope, objectives, and requirements. Use Jira for task management, tracking progress, and ensuring clear communication across teams. Create and maintain project documentation, timelines, and deliverables using Microsoft tools such as Power BI and Excel. Provide regular status updates to senior leadership on project progress, risks, and mitigation strategies. Ensure compliance with industry regulations and security standards throughout project execution. Manage project resources, budgets, and schedules to ensure optimal project delivery. This role may require on-location work with WWT customers. Some customers may require WWT employees and contractors coming on-site to be vaccinated against COVID-19 and/or to receive frequent negative COVID-19 testing. Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled If you have any questions or concerns about this posting, please email SRpostings at wwt dot com.

Job Type: Contract to hire Worksite Requirement: Monday, Tuesday, and Thursday onsite and Wednesday and Friday remote Salary Conversion Target: $100,000- $120,000 Hourly Pay Rate: $55.00 - $65.00 / hour, W2 Vaco by Highspring is looking for a Senior Project Manager to lead multiple operational and Run-The-Business initiatives within a fast-moving retail technology environment. This individual will oversee 4-5 concurrent projects, manage budgets, coordinate with large cross-functional teams, and provide strong direction to both business and technical stakeholders. The ideal candidate is assertive, highly organized, setting priorities, and driving delivery across complex workstreams. Candidates must be able to pass a criminal background check and drug screen and must be legally eligible to work in the United States, as our client is unable to sponsor at this time. Key Responsibilities Manage a portfolio of simultaneous operational and technology projects, including planning, budgeting, and resource coordination Lead cross-functional teams and ensure alignment between development, QA, and business stakeholders Run project ceremonies such as daily standups, sprint planning, and status meetings Provide consistent project updates to leadership and stakeholders, clearly communicating risks, issues, and dependencies Maintain project documentation, including RAID logs, project plans, and governance materials Ensure work is prioritized appropriately across teams and challenge scope or priorities when needed Partner with analysts and technical teams to keep project structures organized and clear within project tracking tools Drive project execution with a proactive, solution-oriented mindset Preferred Experience Experience working in AWS-based environments Strong leadership and communication skills with the ability to engage at all levels of the organization Experience managing budgets, resources, and project forecasts Ability to anticipate issues, ask the right questions, and keep teams focused on delivery Familiarity with Agile methodologies, project ceremonies, and common project management tools Qualifications Bachelor's degree in Information Systems, Computer Science, Business, or a related field; equivalent hands-on experience also accepted. Extensive experience as a Senior Project Manager leading complex, multi-team initiatives Familiarity with Agile methodologies, project ceremonies, and common project management tools Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Specific Responsibilities: Strategy Execution: Working with the Head of IT, develop and maintain the enterprise IT architecture vision and strategy, aligning it with business goals. Develop short- and long-term IT portfolio and plans to meet organizational needs. Communicate IT vision, strategy, metrics, annual goals, and success factors to the Head of IT and other stakeholders. Managing IT Architecture, Standards, Processes, and Tools: Plan, design, communicate, and manage IT projects, including tracking and leading system upgrades and replacements. Standardize tools and processes for agile development, estimation, and deployment. Monitor projects for adherence to defined IT architecture processes. Communicate important policy changes that affect internal operations. Develop and regularly test Business Continuity and Disaster Recovery plans. Manage detailed budgets for capital and operational expenses related to IT architecture efforts. Monitor and appropriately manage security and system alerts. Ensure regulatory and audit compliance throughout the IT architecture life cycle. Manage project related resourcing and address changes to project scopes and resource requirements. Driving for Results: Set high performance standards for self and others. Proactively solve problems and deliver results. Customer Relationships: Develop and sustain relationships based on understanding customer/stakeholder needs. Ensure actions are consistent with the company's service standards. Global Mindset: Support employees and business partners with diverse styles, abilities, motivations, and cultural perspectives. Utilize differences to drive innovation and engagement. Ensure employees contribute to their full potential. Strategic Partnerships: Develop collaborative relationships with other technical teams, employees, and business partners. Explore partnership opportunities both inside and outside the organization. Influence and leverage corporate and shared services leaders to achieve objectives. Ensure resources are received and corporate strategies. Required Qualifications: Bachelor's degree in computer science, information systems, related field, or equivalent work experience. At least 10+ years of experience in IT architecture. At least 10+ years of experience with enterprise architecture, software architecture, or CRM/ERP development, and Agile practices. At least 7 years of experience as a team lead. Proficiency in managing relationships with Vendors/ partners, ensuring effective communication and alignment. Proven experience in the following: Hands-on Salesforce development and SAP knowledge required Ecommerce platforms and solutioning DevOps tools and techniques Implementing OAuth2 and REST APIs Leading medium to large scale IT initiatives and business transformations Maintaining high standards for security and business continuity Proficiency in project management methodologies, including Kanban, Agile and Scrum. Demonstrated track record that includes working closely with Finance, Sales and Operations for process improvement within IT systems. Work with vendors and project managers to provide technical solutions for product development. Successfully managed significant system upgrades and replacements with minimal disruption. Flexibility to work in a fast-paced, priority-shifting environment.

Summary/Objective Paymentus Holdings, Inc. is a leading provider of cloud-based bill payment technology and solutions. Founded in 2004 and headquartered in Charlotte, North Carolina, we offer electronic bill presentment, payment services, customer communication, and self-service revenue management across diverse industries including utilities, financial services, insurance, healthcare, telecommunications, and government sectors. Our innovative solutions have positioned us as a key player in the fintech industry. Position Overview: We're seeking an experienced Technical Project Manager to join our innovative team. The ideal candidate will have a strong background in payment processing methodologies, including emerging methods like cryptocurrency and wallet-based payments. This role requires expertise in API technology and interfaces to connect our solutions with billers offering payment services to end consumers. Essential Functions/ Responsibilities Lead technical projects from inception to completion, aligning with company goals and customer needs. A strong knowledge of business processes, IT systems, and solutions, while also being able to communicate complex software processes. Manages clients' executive stakeholders to ensure project success. Lead discovery sessions with clients, as well as assist in both internal and external working sessions. Lead kickoff of project scope with internal stakeholders. Collaborate with cross-functional teams to design, develop, and implement payment solutions. Utilize Agile methodologies (Scrum/Kanban) to manage project timelines and deliverables. Monitor project progress, identify risks, and develop mitigation strategies. Maintain focus on customer experience, adapting to changing priorities in our fast-paced environment. Develop and maintain project reports and analytics to track KPIs and communicate progress to stakeholders. Establish and manage successful relationships with partners as assigned. Manages scope of expanded opportunities. Provide input and recommendations for improvements for the internal processes to provide efficiency and effectiveness. Assist other teams on implementations or projects as appropriate with management's approval. Help report and maintain feature requests. Assist with product testing when necessary. PMP and/or Agile or Scrum certification is a plus Supervisory Responsibility This position does not have any supervisory responsibility or direct reports. Education and Experience 7-10 years of experience in payment processing or billing functions at consumer-driven companies. Candidates must exhibit experience in a client-facing role, leading a multi-position team, and implementing successful project plans with a focus on client support. Strong understanding of payment processing methodologies and emerging payment methods. Proficiency in API technology and integration with billing systems. Expertise in Agile methodologies and software development lifecycles. Proficiency in the following tools: Project Management: Jira, Trello, Confluence, Smartsheet Communication: Slack, Microsoft Teams, Zoom Experience with Salesforce is a plus. Self-directed with strong problem-solving skills and ability to work autonomously. Excellent communication skills and meticulous attention to detail. Strong stakeholder management skills. Candidates must demonstrate solid business background experience and experience in implementations, alongside excellent professional written and verbal communication skills while communicating with client managers, directors, and VPs. Strong interpersonal skills, core values, including a positive attitude, balance, creativity, determination, and teamwork are vital. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to travel. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, during normal business hours. Occasional evening and weekend work may be required as job duties demand. Travel Travel requirement is up to 20%; however, requirements may be greater or less than during certain periods of the year. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO Statement Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment. Reasonable Accommodation Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others. An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

6 month contract to hire Rate: $70-80/hr Salary: $130-150k/yr As a Senior Project Manager you will be an independent contributing IT professional within the Project Management family. The Senior Project Manager plays a critical role in the coordination and completion of a variety of IT projects. The Senior Project Manager will work closely with other IT teams and operational stakeholders to ensure projects are delivered completely within scope and on time. The Senior Project Manager supports new and existing hospitals, hospital services, new and existing clinics and inpatient and outpatient department implementations, Epic Upgrades and Epic Modules, as well as optimization projects for the Epic teams (Patient Access, Revenue Cycle, Inpatient, Ambulatory, Anesthesia/OR, Ancillary, Training, Data Integration, Database/ETL, Digital Experience, Business Intelligence, Security and Technical Teams). The Senior Project Manager must have excellent organization and communication skills and have experience in working with team members of different groups to achieve quality results in a timely manner. The Senior Project Manager will be expected to manage and own projects that are high visibility, larger, more complex, and potentially more sensitive in nature. Responsibilities include, but are not limited to: • Collaborate interdepartmentally to understand project scope, requirements, and success criteria • Ensure a common understanding by setting expectations in accordance with the Project Plan, in order to align the stakeholders and team members. • Utilizing PMO Playbook and PMBOK best practices and process/knowledge areas to effectively manage and complete projects • Managing the development or direct creation of standard project artifacts and their updates as necessary (Project Charter, Project Resourcing/Staffing, WBS/Project Schedule, Requirements documentation, status reporting, presentations, communication plan, risk/issue registry, lessons learned, close out documentation, and others as required) • Scope management and project change management • PPM/Project Management tool updates for assigned projects • Managing risks/issues and escalating as necessary • Guide and direct project team members to ensure compliance with set standards, procedures, and guidelines • Evaluate the progress of a project to detect limitations or faults to seek solutions • Successfully manage multiple initiatives simultaneously • Stakeholder management • Project portfolio management • Assist in the mentorship and development of more junior project managers • Assist in internal PMO process improvement initiatives • Assist in annual budgeting and portfolio planning activities Education & Experience • Bachelor's degree required. • Position requires 10 years or more of direct job-role experience • Position requires 7 years or more of experience with EHR systems • Position requires 5 years or more of experience with Epic Application Modules • 5 or more years working within a PMO • Experience with software systems' implementation lifecycle • Experience in Waterfall project management methodology, Agile methodology experience is a plus • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and other subject matter experts • Demonstrated ability to take initiative, prioritize work, manage time and respond effectively to a rapidly changing environment. • Ability to exercise sound political and environmental judgment as appropriate to support successful project implementation. Demonstrated knowledge and skills in assessing and mitigating risks through risk planning. • Demonstrated ability to work independently and collaboratively • Strong work ethic and a team-player attitude with a deep commitment to customer satisfaction Licensure, Registration, and/or Certification • PMP Certification required • CSM Certification is a plus

Title: Senior Project Manager Schedule: Monday-Friday 8:00 AM-5:00 PM Duration: 6 month C2H Day-to-Day: The Senior Project Manager plays a critical role in the coordination and completion of a variety of IT projects. The Senior Project Manager will work closely with other IT teams and operational stakeholders to ensure projects are delivered completely within scope and on time. The Senior Project Manager supports new and existing hospitals, hospital services, new and existing clinics and inpatient and outpatient department implementations, Epic Upgrades and Epic Modules, as well as optimization projects for the Epic teams (Patient Access, Revenue Cycle, Inpatient, Ambulatory, Anesthesia/OR, Ancillary, Training, Data Integration, Database/ETL, Digital Experience, Business Intelligence, Security and Technical Teams). Must-Haves: Bachelor's degree required. PMP Certification. Project management experience. 7+ years of experience with EHR systems. 5+ years of experience with Epic Application Modules. 5+ years working within a PMO. Plusses: CSM Certification.