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The differences between information technology senior analysts and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an information technology senior analyst, becoming an information technology support manager takes usually requires 6-8 years. Additionally, an information technology support manager has an average salary of $104,424, which is higher than the $100,835 average annual salary of an information technology senior analyst.
The top three skills for an information technology senior analyst include project management, infrastructure and SOX. The most important skills for an information technology support manager are customer service, ITIL, and project management.
| Information Technology Senior Analyst | Information Technology Support Manager | |
| Yearly salary | $100,835 | $104,424 |
| Hourly rate | $48.48 | $50.20 |
| Growth rate | 9% | 16% |
| Number of jobs | 157,378 | 162,131 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 61% |
| Average age | 43 | 47 |
| Years of experience | 6 | 8 |
An information technology senior analyst is responsible for analyzing and resolving technical complexities and network issues and coordinating with the technology team on designing system applications that would support business functions and client requirements. Information technology senior analysts configure systems to boost efficiency and optimal performance, as well as upgrading network infrastructure to prevent downtimes and delays in operations. They also develop network solutions and generate reports to maximize productivity and deliver high-quality outputs. An information technology senior analyst coordinates with database administrators to maintain the security of the networks, avoiding unauthorized access and suspicious activities.
Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.
Information technology senior analysts and information technology support managers have different pay scales, as shown below.
| Information Technology Senior Analyst | Information Technology Support Manager | |
| Average salary | $100,835 | $104,424 |
| Salary range | Between $78,000 And $129,000 | Between $76,000 And $142,000 |
| Highest paying City | San Francisco, CA | Seattle, WA |
| Highest paying state | California | Washington |
| Best paying company | Mayo Clinic | Clinica Sierra Vista |
| Best paying industry | Hospitality | Finance |
There are a few differences between an information technology senior analyst and an information technology support manager in terms of educational background:
| Information Technology Senior Analyst | Information Technology Support Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between information technology senior analysts' and information technology support managers' demographics:
| Information Technology Senior Analyst | Information Technology Support Manager | |
| Average age | 43 | 47 |
| Gender ratio | Male, 69.9% Female, 30.1% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 10.2% Unknown, 5.0% Hispanic or Latino, 11.0% Asian, 14.6% White, 59.0% American Indian and Alaska Native, 0.2% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 11% |