Computer User Support Specialist (Shift 2)
Information technology specialist job in Saint Louis, MO
GovCIO is seeking a Computer User Support Specialist (Shift 2) to provide technical support and troubleshooting for hardware, software, and network issues within the U.S. Coast Guard environment. This hybrid role, based in St. Louis, MO, focuses on delivering exceptional customer service, resolving technical problems efficiently, and maintaining system documentation to ensure smooth operations.
Responsibilities:
Provide technical support: Respond to customer inquiries and troubleshoot issues related to hardware, software, and network connectivity.
Diagnose and resolve issues: Use problem-solving skills to identify root causes, run diagnostics, and implement effective solutions.
Handle support requests: Serve as the primary point of contact for users; document and log all calls and issues in the trouble ticketing system.
Escalate complex problems: Report significant or recurring issues to Tier 2 or higher-level support teams.
Maintain systems and documentation: Install and configure software; create and update internal procedures and FAQs.
Communicate with users: Guide users through system usage and provide follow-up communication to ensure resolution.
Qualifications:
Bachelor's with 2-5 years (or commensurate experience)
Required Skills and Experience
Required Skills and Experience
2+ years of experience in IT support or help desk environment.
Current DoD 8570 IAT Level I certification (e.g., A+, Network+, SSCP)
Knowledge of Microsoft applications (Outlook, Teams, OneDrive, SharePoint).
Familiarity with troubleshooting Adobe issues and Microsoft Office Suite.
Understanding of Azure Active Directory, ADUC, and EDMS (preferred).
Knowledge of VPN and Remote Desktop connections (preferred).
Experience with file sharing permissions, running scripts, and managing user accounts, distribution groups, and shared mailboxes.
Ability to diagnose and resolve technical problems efficiently using defined troubleshooting processes.
Strong verbal and written communication skills to explain technical issues clearly to non-technical users.
Patience and empathy to deliver high-quality support and ensure user satisfaction.
Ability to prioritize tasks, manage multiple tickets, and meet SLAs independently or as part of a team.
Experience with ServiceNow (SNOW) or similar ticketing systems (preferred).
Clearance Required: Must be clearable up to an active Secret clearance
Preferred Skills and Experience
U.S. Coast Guard or federal agency experience highly preferred.
Familiarity with ITIL processes and service management best practices.
Knowledge of data lifecycle management and best practices for enterprise collaboration tools.
M066
Company Overview:
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $46,770.00 - USD $60,000.00 /Yr.
Auto-ApplyHelp Desk Technician
Information technology specialist job in Saint Louis, MO
Job Summary: The Systems Engineer L1 is a high-profile position responsible for providing remote services to NetGain Technologies' managed service clients. This role requires excellent coordination and communication skills to ensure clear and consistent interactions with both internal personnel and clients. The Systems Engineer L1 will handle various technology issues remotely and escalate tickets when necessary.
Key Responsibilities:
Provide remote support for technology issues to managed services clients.
Ensure timely response to service requests, meeting or exceeding targeted quality levels or Service Level Agreements (SLAs).
Document all time and work in service tickets with detail and in real-time.
Maintain consistent communication with clients regarding pending service requests.
Follow all safety and security procedures at NetGain Technologies and customer locations.
Return all inter-company business calls or emails within one business day and check email at least three times daily.
Ensure delegated tasks and duties are carried out properly and timely.
Participate in mandatory meetings and huddles.
Maintain certifications and stay updated on new technologies to better serve customers.
Work unsupervised in a remote location when necessary.
Requirements
Requirements:
Education:
Required: High School diploma or equivalent.
Preferred: Associate's degree or higher in Information Technology or a business-related field.
Certifications:
CompTIA Network+
MS-900
Experience:
Required: Minimum of one year of experience supporting computers and network technologies.
Preferred: 2-3 years of experience with strong documentation and written communication skills.
Skills:
Proficiency in troubleshooting workstation and printer problems.
Ability to install and configure standard business applications.
Understanding of home and business networks.
Familiarity with word processing, spreadsheets, Internet software, anti-virus, and email applications.
Strong communication, problem-solving, and organizational abilities.
Physical Requirements:
Ability to sit and walk within office areas.
Ability to lift 25 lbs and unbox/install equipment.
Must have systems online, logged in, and ready by the start of the shift.
Coordination of breaks with the team or manager.
Other Requirements:
Fluency in English (read, write, and speak).
Mathematical abilities for scheduling and basic accounting functions.
Reasoning ability to resolve logistic or process control problems.
Working Conditions:
Primarily indoor office environment with occasional visits to clients, suppliers, and professional conferences.
Travel by ground and air may be required.
This is a results-oriented position and may be considered stressful.
Essential Functions:
Prioritize client needs and support the company's business goals.
Provide ongoing support and expertise to customers and co-workers.
Maintain certifications and learn new technologies.
Communicate effectively to ensure all issues and requests are completed.
Work unsupervised in remote locations when necessary.
Confidentiality:
Maintain confidentiality of all financial, proprietary, technical, security, sales, human resources, and marketing information.
Acknowledgment:
The employee must review and understand the job description and performance evaluation criteria, ensuring they can fulfill each duty or task.
Enterprise IT BA
Information technology specialist job in Saint Louis, MO
Join Telesis7 as an Enterprise IT BA for one of our premier clients.
***MUST BE LOCAL TO ST LOUIS, MO TO START***
THIS ROLE IS IN ST LOUIS. NOT OPEN TO REMOTE WORK.
MUST BE LOCAL TO ST LOUIS
NOTE - this is
4 Days per week in office in one of the above locations;
we are unable to provide sponsorship and are unable to work with third parties or C2C. Please apply to this posting and
do not
contact directly via email.
Business Analysis job description (Must-have):
Practiced in Agile and Scrum processes
Liaison between technical groups and the business
Ability to interact and handle different groups with competing needs
User Story or Requirements writing, definition, and elicitation
Ensure User Story meet INVEST or other current best practices
A willingness to provide and accept constructive feedback on projects
Motivated to independently research topics using available tools
Ability to perform impact analysis on systems, users, projects, and dependencies
Organizational skills: ability to coordinate all communications strands of a project
Proficiency in Word, Excel, and other MS Office products
Salesforce Experience with an understanding of the SF data structure.
MuleSoft Experience
Wireframing experience
Integration experience
Business Analysis Tools (Nice to have):
Business Process Modeling Notation (BPMN)
Jira project management experience
MS Visio or Lucid charts experience (BPMN)
Used to construct process flows to clearly show impact of project (as-is and to-be flows)
Integration to ICOMS
Integration to CSG
Help Desk Analyst
Information technology specialist job in Saint Louis, MO
We are hiring a Help Desk Analyst in the St. Louis, MO area! This is a key team member in answering helpdesk calls with support on hardware and software issues and the go-to person for employees with their day-to-day IT operations.
Responsibilities:
Provide Level 1 technical support.
Provide friendly, courteous, and quality systems support to all users.
Assist with advanced troubleshooting for special projects as assigned by Helpdesk Supervisor.
Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problems (i.e., software, hardware, phones, mobile devices, and client specific applications).
Assist users with various firm application support systems; Microsoft products including Office 365, iManage, Aderant and Power PDF and others.
Assist with inventory control and tracking of IT assets throughout the firm.
Perform employee office moves relating to IT.
Image new computers and configure them for deployment to members.
Manage Audio/Visual setups including conference calls and WebEx/Teams/Zoom events.
Manage IT resources calendar for availability of A/V equipment and Mobile Hot Spots.
Participate in an on-call after hours schedule for emergency assistance when needed.
Qualifications:
Strong customer service and communication skills
Advanced knowledge in Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Access).
Knowledge of Android and iPhone device setup and troubleshooting.
Intermediate knowledge of Windows 10 and Operating Systems.
Knowledge of VPN and VMWare Horizon connectivity principles.
Working knowledge of Active Directory and user account changes.
Working Knowledge of Microsoft Teams including Teams voice and video conferencing.
Technical aptitude with strong PC literacy skills.
Strong problem-solving skills and decision-making ability.
Ability to learn and apply technical information in a fast-paced, demanding work environment.
Flexibility to accommodate helpdesk's hours of operation, including participating in after hours on-call schedule.
Strong enthusiasm and desire to learn.
Work well in a team environment.
At least one year experience in a Call Center/Helpdesk position.
Minimum of Associates Degree in computer technology or business related degree or equivalent experience.
Preferred: A+ Certification
Preferred: Certification as Microsoft Office Specialist
6794
IT Support Specialist I
Information technology specialist job in Carlyle, IL
The secret to the Maschhoffs' success has always been its people. We are committed to finding team members who are passionate about pigs and share the same family values that make this company successful.
Job Duties & Accountabilities
Receive, prioritize, document, and actively resolve end user technology issues and requests via phone, email, in person or using remote tools.
Install, diagnose, repair, maintain and upgrade laptop and desktop software, hardware, and equipment, while ensuring optimal performance and connectivity.
Support end-user training where required.
Support all company IT policies and data protection standards.
Escalate support issues to appropriate personnel as needed.
Ensure assigned requests are resolved in a timely manner using appropriate prioritization and escalation.
Collaborate with other departments for problem resolutions as necessary.
Create system/user documentation.
Maintain Computer/IT equipment asset listing.
Travel occasionally to remote locations to provide onsite support, adhering to all biosecurity standards and protocols.
Be on call on a rotational basis.
Knowledge of:
Microsoft windows Operating Systems
Microsoft Office Suite
Printer installation and support
Mobile devices including tablets and phones
Basic Networking
Familiarity with ITSM tools
Skill in:
Customer service
Clear and concise verbal, written and telephone communication
Time management and prioritization with incoming tasks/requests
Ability to:
Be on call per the on-call rotation
Analyze complex problems and make sound recommendations
Perform administrative tasks, including creating documentation and tracking incident tickets
Operate independently as well as in a group setting
Compensation and Benefits:
Targeted pay range of $50,000-$56,000 USD per year, depending on experience and qualifications.
The Maschhoffs offers full-time regular employees a comprehensive benefits package including:
Your choice between a Preferred Provider Organization (PPO) plan and a High Deductible Health Plan (HDHP) plan.
Two options for dental coverage, both of which cover three main types of expenses and cover preventative care at 100%.
Group rate vision benefits.
Complimentary Basic Life Insurance as well as voluntary employee, spouse, and child life insurance policies.
Short Term and Long Term Disability coverage, at no cost to the employee.
A traditional pre-tax 401(k) plan as well as a Roth 40(k) plan. The Company matches the first 4% of employee contributions, which is immediately vested.
A generous paid time off program, including a life event day and volunteer day each year for full time employees.
Participation in a Company Short Term Incentive Plan (STI) where payments are dependent upon several company factors/metrics.
QualificationsEducationPreferred
High School or better.
ExperiencePreferred1 year:
1 year of Related Experience
A career with The Maschhoffs is packed with benefits
Competitive hourly pay:
Excellent Health Insurance (Medical/Dental/Vision) including:
The Maschhoffs covers on average $11,000-$17,000 in benefits annually
Company contributions to Health Savings Account
Short Term/Long Term Disability
No-cost counseling sessions
Full-time employees are eligible the 1st of the month following 30 days!
401K plan with up to 4% company match
Accrued Paid Time Off plus a paid Life Event Day!
Bi-annual production bonus program
School Tuition Reimbursement Program
Extra money earned through our referral program
Discounted Pork Packs (including loins/ribs/bacon and more!)
Visit our website to apply: IT Support Specialist I | The Maschhoffs
Field Support Technician
Information technology specialist job in Saint Louis, MO
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
The Role We Want You For
If you are looking for fast paced technical work that provides the opportunity for travel across the United States, look no further than Clayco. This position assists and provides IT services to internal customers located at our jobsites around the country. Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position requires the ability to identify and organize tickets and requests according to priority. Travel is usually planned in advance, but issues can arise which could warrant immediate travel to one or more local or remote locations.
The Specifics of the Role
Provide day to day support to our remote Jobsites
Prioritize problems and incidents and escalate to internal teams
Basic knowledge of Microsoft products (Windows, Office)
Physical Installation of Meraki networks
Physical Installation of full site Mesh networks
Satellite communication installation
Basic Knowledge of Cisco AV Room kits (Webex)
Basic understanding of Design and Construction delivery process
Create and document training materials and knowledge articles
Provide training on software, hardware, and systems to Clayco Team Members
Preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
Perform post-resolution follow-ups to requests and incidents
Manage printer hardware and software throughout our jobsites
Provide feedback on recurring incidents to engineering and development teams
First line of troubleshooting for remote networks
Adaptive and willing to learn business processes
Self-starter with the ability to workwithout direct supervision
Effective communication skills and deductive reasoning ability
Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote.
Work with ISP vendors and managed services support partners to resolve technical problems
Perform regular health checks on equipment at remote sites.
Use diagnostic utilities, knowledge bases, and internet resources to document and create troubleshooting processes that can be utilized by others.
Provide technical assistance for project planning and support.
Identify and inform Leadership of recurring Incidents.
Contribute to company vision and direction by helping improve technical practices.
Requirements
1 to 4 years of experience in IT
60% plus Travel
Ability to use hand and power tools
Lift and move heavy objects (50+ lbs)
Service industry experience
Strong interpersonal and communication skills
Basic MS Office Suite/iOS support
Experience using enterprise ticketing system (ServiceNow)
Knowledge of AV solutions
Experience with cellular technologies (cradlepoints, hotspots)
Some Things You Should Know
Our clients and projects are nationwide - Travel will be required.
No other builder can offer the collaborative design-build approach that Clayco does.
We work on creative, complex, award-winning, high-profile jobs.
The pace is fast!
This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Why Clayco?
2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
2025 ENR Midwest - Midwest Contractor (#1).
2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5).
2025 ENR Top 100 Green Contractors - Green Contractor (Top 3).
2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3).
Benefits
Discretionary Annual Bonus: Subject to company and individual performance.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the
Supportable Low Observable (SLO) Lead Engineer
Information technology specialist job in Saint Louis, MO
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Defense, Space & Security (BDS) - Phantom Works organization is seeking an experienced Engineer to join the Signature Integrity Team in St. Louis, Missouri, as a Supportable Low Observable (SLO) Lead Engineer.
This role is critical for the development of tools and processes required to sustain stealth platform signature performance on advanced Air Dominance platforms.
The successful candidate will provide technical leadership to a team of SLO engineers, ensuring the effective execution of SLO plans while maximizing operational availability and minimizing life cycle costs.
Key Responsibilities:
Lead the SLO team in maximizing operational availability and minimizing life cycle costs of Boeing products with low observable design features.
Analyze customer and system requirements to develop architectural approaches and detailed specifications for various products.
Develop high-level and detailed designs consistent with requirements and specifications.
Validate designs through various methods of review, testing, and analysis.
Implement supportability guidelines early in platform design.
Share SLO experience and methods across low observable programs.
Identify improvements in designs, materials, tools, or methods to reduce life cycle costs for users.
Mature data collection and analysis tools to efficiently direct low observable maintenance actions.
Collaborate with materials & processes, product support, and reliability & maintainability engineers.
Manage multiple projects simultaneously, demonstrating strong organizational and documentation skills.
Prepare technical specifications, procedures, and reports.
Communicate results and status to project stakeholders, including government and suppliers.
Some travel (up to 10%) may be required to support fabrication and testing activities.
Basic Qualifications (Required Skills and Experience):
Bachelor of Science degree in Engineering, Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
10+ years of experience working with Low Observable (LO) Engineering Processes.
10+ years of work experience in Reliability & Maintainability, Product Support, or Materials & Processes Engineering.
Strong analytical skills with the ability to develop innovative solutions to engineering challenges.
Ability to obtain a Top Secret clearance and Special Program Access (U.S. Only Citizenship Required).
Preferred Qualifications (Desired Skills and Experience):
Proven track record of leading engineering teams and managing complex projects.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
Familiarity with data visualization tools and techniques for effective communication of results.
Experience in technical writing and documentation for engineering specifications and reports.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
Shift:
This position is for 1st Shift
Drug Free Workplace:
Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:
Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting
Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Level 4: $118,150 - $159,850
Level 5: $145,350 - $196,650
Applications for this position will be accepted until Jan. 06, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Education
Bachelor's Degree or Equivalent Required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Contingent Upon Program Reward
The position is contingent upon program award
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
IT Support Engineer
Information technology specialist job in Sunset Hills, MO
The Tier 3 IT Support Engineer provides advanced technical support for complex server, network, and infrastructure issues. This role serves as the highest escalation point within the support team, ensuring timely resolution of critical incidents and delivering expert guidance for system improvements, deployments, and long-term architecture planning.
Key Responsibilities
Act as the final escalation point for complex technical issues involving servers, networking, virtualization, and core infrastructure.
Troubleshoot and resolve advanced issues related to Windows Server, Active Directory, group policy, DNS/DHCP, and identity management.
Manage, configure, and optimize network infrastructure including switches, routers, firewalls, VLANs, VPNs, and routing protocols.
Oversee server installations, migrations, and upgrades (Windows Server, Linux preferred).
Perform deep-level diagnostics on performance problems, network latency, system failures, and security incidents.
Implement and maintain virtualization environments (VMware, Hyper-V, etc.).
Support backup, disaster recovery, and business continuity systems.
Collaborate with Tier 1 and Tier 2 staff, providing mentorship, documentation, and knowledge transfer.
Work closely with engineering teams on new deployments, infrastructure improvements, and project-based initiatives.
Ensure systems adhere to security policies, compliance standards, and industry best practices.
Participate in on-call rotation for critical issues as needed.
Required Skills & Experience
5+ years of experience in an advanced IT support or systems engineering role.
Strong expertise with Windows Server administration, Active Directory, group policies, and domain services.
Solid networking background: TCP/IP, LAN/WAN, VLANs, VPNs, routing/switching, firewall administration.
Experience troubleshooting complex multi-layer network problems.
Proficiency with virtualization technologies (VMware, Hyper-V).
Understanding of cloud platforms (Azure, AWS, Microsoft 365) is a plus.
Familiarity with monitoring tools, logging platforms, and ticketing systems.
Strong analytical and communication skills with the ability to explain technical issues to non-technical users.
Certifications (Preferred)
CompTIA Network+, Security+, Server+
Microsoft (MCP, MCSA/MCSE)
Cisco CCNA/CCNP
VMware VCP
ITIL Foundations
Technical Support Specialist II - WashU IT
Information technology specialist job in Saint Louis, MO
Scheduled Hours 40 Under moderate supervision, responsible for the advanced support of desktop and server computer systems and other technology-based systems for University staff, faculty and students; including support for computer operating systems, software, hardware and networking. May serve as a system owner, technical expert or specialist in a particular area such as in the applications, systems or hardware areas. The employee interacts with a broad range of client requiring strong communication and customer service skills as well as the ability to use a wide variety of technical resources (i.e., engaging vendor support) to provide a high level of technical support to clients.
Job Description
Primary Duties & Responsibilities:
* Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance and hardware. Responds to assigned tickets. Evaluates, prioritizes, resolves problems and requests or escalates to appropriate support areas. Acts as the front-facing support liaison for all desktop-related support issues. Provides support documentation for Tier 1 Service Desk. Collaborates with higher level technical areas on planning and issue resolution.
* Provides technical guidance and subject matter expertise including documentation for level 2 staff and tier 1 and tier 2 user services staff.
* Acts as an escalation point for advanced technical issues within employee's knowledge domain.
* System administration: maintenance, upgrades, new implementation, consultation and planning system administration activities.
* Attends formal training, conducts self-paced training through online courses or on the job training, attends conferences and engages with peers to maintain broad understanding of technologies and keeping abreast of new technologies.
* Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
* Normal Office Environment
Physical Effort
* Typically Sitting at a desk or table
Equipment
* Office Equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Providing Desktop Support In An Enterprise Environment (4 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Education:
Bachelor's degree
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Interpersonal Communication, Microsoft Office, Oral Communications, Organizational Capability, Prioritization, Written Communication
Grade
G10-H
Salary Range
$25.47 - $39.49 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
* Up to 22 days of vacation, 10 recognized holidays, and sick time.
* Competitive health insurance packages with priority appointments and lower copays/coinsurance.
* Take advantage of our free Metro transit U-Pass for eligible employees.
* WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
* Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
* We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
* WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: ******************************
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Auto-ApplyRecovery Support Technician/Specialist
Information technology specialist job in Maryville, IL
Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential.
Responsibilities
Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications
Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.)
Are you intrigued by this job but don't meet every single requirement?
Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly,
please apply anyway
! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
Auto-ApplyComputer Field Tech Position- Maplewood MO
Information technology specialist job in Saint Louis, MO
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
IT CYBERSECURITY SPECIALIST (NETWORK/INFOSEC)
Information technology specialist job in Scott Air Force Base, IL
Department of Defense Defense Information Systems Agency DISA GLOBAL FIELD COMMAND, OPERATIONS DIVISION This job announcement has closed Print * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply
Summary
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA Global Field Command, Operations Division (DG3).
Summary
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA Global Field Command, Operations Division (DG3).
Overview
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Accepting applications
Open & closing dates
12/16/2025 to 12/26/2025
Salary $114,332 to - $156,256 per year
Salary range includes a Targeted Local Market Supplement (TLMS) in accordance with Section 1599f of Title 10 U.S.C., DoDI 1400.25, Volume 3006
Pay scale & grade GG 13
Locations
1 vacancy in the following locations:
Scott AFB, IL
Hill AFB, UT
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Excepted
Promotion potential
13
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Sensitive Compartmented Information Drug test Yes Position sensitivity and risk Special-Sensitive (SS)/High Risk
Trust determination process
* National security
Financial disclosure No Bargaining unit status No
Announcement number CES-DISA-12848389-25KEB Control number 852449100
This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All U.S. Citizens.
Videos
Duties
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* Serves as a Battle Captain overseeing the execution of Command and Control of Defense Information Systems Network Transport, Defensive Cyber Operations, and key mission areas supporting Mission Partners, and warfighters across the globe.
* Provide leadership, advice, guidance, planning, prioritization, development, management, training, and coordination to watch floor personnel.
* Monitors Defense Information Systems Network health to create a timely and efficient resolution of network issues, and provides timely, accurate and relevant information/updates to impacted leadership, customers and the DISA Joint Operations Center.
* As a Battle Captain, oversees a team of IT experts by leading and managing the personnel assigned to the shift. Provides guidance and direction to shift personnel to accomplish the DISA Global Field Command mission.
Requirements
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Conditions of employment
* Must be a U.S. Citizen.
* Males born after 12-31-59 must be registered or exempt from Selective Service.
* This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
* In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months.
* Shift work hours (as applicable): (DG31) Scott AFB, I Shift Hours: Days: 0600-1430; Swings: 1400-2230; Mids: 2200-0630 (CST) Shift work hours (as applicable): (DG34) Hill AFB, UT Shift Hours: Days: 0500-1330; Swings: 1300-2130; Mids: 2100-0530 (MST)
* This position requires a Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance.
* This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency.
* This position requires the incumbent to occasionally travel away from their normal duty station to other locations within the continental United States (CONUS).
* This is a drug test position requiring pre-employment and random drug testing.
Qualifications
In order to qualify for this position, you must meet the requirements described below.
Basic Requirements:
Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
Problem Solving - identifying alternatives to address complex information related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.
AND
Qualifying Experience:
To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.
My resume clearly demonstrates my qualifying experience Leading a professional workforce with the responsibilities of, as well as personally executing the responsibilities of Information Technology (IT) customer service, briefing senior leadership on reportable cyberspace and defensive cyberspace events as well as executing Command and Control (C2) over global network operations and incident management events.
Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.
Education
There is no substitution of education for the qualifying experienceat the GG-13 grade level
Additional information
* This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system.
* If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment.
* This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service.
* Salary range includes a Targeted Local Market Supplement (TLMS) in accordance with Section 1599f of Title 10 U.S.C. and Department of Defense Instruction (DoDI) 1400.25, Volume 3006.
* Accepting this position, you may be required to serve a 3 year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
* Telework availability will be based upon the mission requirements and supervisory determination
* Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
* We may use this announcement to fill additional vacancies within 90 days of the closing date.
* Moving costs MAY be paid.
* The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
* Recruitment, relocation, or retention incentives MAY be authorized.
* This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
* This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency.
* Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.
* Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.
* For more information on the Cyber Excepted Service Personnel System, click here.
* For more information on veterans' preference, click here.
* For more information regarding qualifications requirements, click here.
* All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance.
* If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
The following Competencies will be evaluated:
Information Systems
Network Security
Leadership
Technical Competence
You can preview the Questionnaire here:********************************************************
Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ *******************************************
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE.
* Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements
* Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
* Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating.
* SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification.
* Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement."
* Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
* Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
* Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 12/26/2025.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 12/26/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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To apply for this position, you must provide a complete Application Package. See required documents below.
* Your Resume
* Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS.
* DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume? at USAJOBS
* A complete Assessment Questionnaire (if applicable)
* Other required supporting documents: (SEE THE SECTION OF THIS ANNOUNCEMENT ENTITLED "REQUIRED DOCUMENTS" FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED)
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
* Follow the prompts to complete the assessment questionnaire and upload required documents.
* Please ensure you click the Submit My Answers button to submit your application.
* Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
HR Customer Care Center
Phone ************** Email ************************************************ Address DISA - OC/DISA GLOBAL OPERATIONS COMMAND
5534 Pryor Drive Bldg 5160
Scott AFB, IL 62225
US
Next steps
Once the complete application package is received you will receive an acknowledgement email that your submission was successful. The content of your application package will be used to assess your qualifications for the job, and to determine whether you will be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.
**************
************************************************
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE.
* Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements
* Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
* Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating.
* SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification.
* Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement."
* Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
* Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
* Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 12/26/2025.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 12/26/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Information Technology Specialist (INFOSEC)
Information technology specialist job in Scott Air Force Base, IL
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
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Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
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* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
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Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
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KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
IT Infrastructure Security & Compliance Specialist
Information technology specialist job in Saint Louis, MO
Overview/Scope: Essentially this individual would be responsible for helping breakdown complex challenges, build sustainable work streams, understand requirements, and build programs to help support the infrastructure and how they can better secure and drive a more compliant infrastructure.
This person would partner with the manager and operate as a liaison/central point of contact to multiple technology organizations and functions including:
DTO Infrastructure Engineering, Architecture, System & Network Operations Administration, Command Center, Service Management, and Operational Excellence
Digital Cybersecurity Engineering, Architecture, Operations, Governance Risk & Compliance (GRC), Vulnerability Management, and Threat Management
4 major programs that this team is responsible for delivering on/advancing:
Enhancements to the Infrastructure to become more secure on a continuous basis.
Manage the broader Infrastructure- put controls in place as well as govern their own procedures and processes for review/audit purposes.
Enhanced monitoring- make sure that the cyber security tool sets and technologies that they deploy to secure the infrastructure (both in corporate and our operational environments) are up to date.
Consult in several capacities- make recommendations on how they might address a security/compliance challenge.
Must haves:
5+ years of broad IT Infrastructure experience specifically Server and/or Network Administration in a large enterprise level organization. Think 2nd or 3rd level support type individuals.
Practical understanding of Cybersecurity in infrastructure setting; IT security compliance, risk management and information security principles including access control, network security, information security architecture, information security operations
Bachelor's degree required in Computer Science, Information Technology, Cybersecurity or similar technology related degree from an accredited college or university.
Nice to haves in order of importance:
Basic understanding of engineering and architecture as it pertains to system administration.
Experience deploying tools to manage and secure infrastructure.
Comfortable working in multi-discipline teams and projects to achieve objectives either as subject matter expert or technical lead (ex. Cybersecurity, Infrastructure Operations/Engineering/Architecture)
Hands on operations support to regulated systems, storage, or network infrastructure (ex. Sarbanes-Oxley, NERC-CIP, HIPAA, or similar)
Infrastructure support as operations subject matter expert to projects deploying/upgrading server or network operating systems, cyber security, and/or systems management tools.
Practical understanding of IT security compliance, risk management and information security principles including access control, network security, information security architecture, information security operations, and leading practices and associated tools
ISC2 CISSP or ISACA CISM Certification
ITIL v4 Foundation Certification
Lean/Continuous Improvement expertise preferred, understanding of Agile development.
Soft Skills:
Able to communicate with all levels of the org including technical teams and Senior level individuals such as managers/VPs.
Fast learner/ability to come in and hit the ground running.
The Timberline Group Phone: ************ PO Box 385, Lebanon, MO 65536 ********************* *************************
"Delivering quality solutions through quality people"
Easy ApplyIT Specialist (Systems Admin)
Information technology specialist job in Saint Louis, MO
The IT Specialist role brings the opportunity to work with a rapidly scaling business using current SaaS based applications and platforms, mixed with more established IT environments. The role will be primarily project based, working on improving current systems and infrastructure and maintaining those systems. The qualified candidate will be providing onsite technical support to the staff.
Responsibilities
• Manage and maintain core SaaS based infrastructure, including Egnyte and Azure, Office 365, Mimecast, Sophos
• Provide day-to-day end support, configuration, maintenance, and repair while analyzing any possible trends. Respond to requests and maintain accurate log of help desk calls and actions performed
• Document processes and maintain documentation on infrastructure and systems
• Helps to determine timeframes and assists in overseeing IT projects including integrations, system updates, upgrades, by coordinating resources and timetables with various departments
• Verifies application results by conducting system audits of technologies implemented
• Monitor systems performance, maintain and provide support for LAN, network segments, and Internet by establishing and enforcing organization standards. Troubleshoot variations and outages utilizing the technology monitoring tools available and working to isolate issues when identified.
• Assist with upgrading information technology security, hardware, software and implementing changes in company supported platforms.
• Administer servers and manage virtual environment (VM Ware), Backups, and DR Solutions, switches, firewalls, phones, software deployment, security updates (AU, Spam) and patches
• Recommend information technology upgrades/updates. Changes in current IT policies, and procedures by evaluating and identifying problems, evaluating trends, anticipating company's technology requirements
• Accomplishes financial objectives by managing and reporting on allocation of IT budget, assist in preparing an annual budget, scheduling expenditures and analyzing variances
• Provide end user training on, but not limited to the following: MS Office packages, Conferencing systems, IT policies and procedures, equipment and various Cloud based system/platforms
• Manage and assist on domain migrations and integration
• Gather requirements, pricing and project plans together to present accordingly
• Communicate status reports, issues, and Identifying opportunities for team training and skills advancement to Director of IT/Operations on a proactive basis
• Manage and maintain legacy hardware systems
• Backup Operations support as required (inventory, office supplies, vendor management)
Qualifications
Essential skills
• Excellent knowledge of core IT systems, including; ADSS, VMware, Office 365, Azure, AWS
• Experience with SaaS based infrastructure and solutions
• Experience with configuring, installation, setup and troubleshooting machines (Desktop and laptop)
• Backup and DR management
• Server virtualization and hardware management
• Familiarity with mobile device technology, for all platforms
• Understanding of networking technologies including LAN/WAN connectivity/topology, VPN, Web Meeting Technology, RADIUS, RRAS, ADCS
• Familiarity with Move/Add/Change protocols for phone systems ideal
• Exposure to Advantage project management tools or similar product would be an asset
• Domain migration experience
• Problem-solving aptitude
• Analytical mind with a business acumen
• Flexible, driven self-starter
• Excellent communication skills
• Experience supporting both Mac and PC
Desirable skills
• Knowledge of traditional networking
• Knowledge of PowerShell scripting
• Experience with using APIs
• Experience with Hyper-V
• Experience with Mimecast or other Anti-Spam solution
Experience
5+ years relevant IT experience
Agency IT or supplier experience preferable
Degree or equivalent work experience
Occasional travel through US and to UK may be required
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change, and probably will at any time with or without notice.
2e is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are committed to ensuring individuals with disabilities have an equal opportunity to apply and compete for jobs. If you are a qualified individual with a disability or a disabled veteran and need an accommodation to apply for positions as a result of your disability, please contact us at ******************* or call us at ************** to contact a member of our Human Resource team.
I acknowledge and understand that consideration for employment is contingent upon the results of a pre-hire reference check (conducted by SkillSurvey ) and a background check. Should I be considered as a finalist for this position, I authorize Fishawack Health (“the Company) to investigate all statements made within this online application, or statements made verbally throughout the course of my application process.
I acknowledge that I have been advised that Justifacts Credential Verification, Inc., an Agent for Fishawack Health will ascertain information regarding my background to determine any and all information of concern to my record and I release employers and persons named in my application from all liability for any damages on account of his/her furnishing said information. I understand that this form indicates that a background search (to include a complete background check, employment verification, and confirmation of education) will be conducted prior to any offer being extended and that this is my notification of that intent.
Dynamic PC Support Techician
Information technology specialist job in Saint Louis, MO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Technical Support Analyst
Information technology specialist job in Saint Louis, MO
Headquartered in St. Louis, Missouri with more than 1,200 employees and nearing $2B in revenue, Alberici is a diversified construction company that partners with leading organizations throughout North America to build their most challenging and important projects.
Since our founding in 1918, Alberici earned a reputation for executing with quality, safety and trust. Combined with our 100+ years of experience, we provide construction solutions to the automotive, commercial, civil, energy, food & beverage, healthcare, heavy industrial, industrial process, and water industries.
We build the critical structures that improve lives and strengthen communities.
Our mission is simple - and our approach to delivering on it is equally straightforward. We are as open and honest with our employees and partners as we are with our clients. We are here to work together to do the best work possible to bring this mission to life.
When it comes to our team, Alberici employees are built differently. We seek the best and brightest and are committed to investing in our people and providing the training and resources they need to learn, grow, and advance.
Are you Built for the Challenge?
Our Values:
* Working Safely
* Valuing Diversity
* Serving Humbly
* Executing with Integrity
* Solving Creatively
* Engaging Fully
What We Offer:
* Profit-sharing plan, cash bonus programs and annual cost-of-living adjustments
* Generous salary increases and per diems for qualified out-of-town assignments
* Health, dental and vision insurance eligibility on day one
* Paid parental leave
* Continuing education reimbursement
* Personalized career development and training programs
* Minimum of 29 days of PTO (including holidays) for entry-level roles
* Fitness center for St. Louis office-based team members
* Gym membership reimbursement for project-based team members
* Corporate office cafeteria access
* Employee Resource Group (ERG) opportunities
* Philanthropy opportunities
Position Overview:
Essential Duties and Responsibilities include the following; however, other duties may be assigned. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Configures and installs computer hardware and software.
* Maintains IT work areas.
* Upgrades hardware and software components.
* Maintains IT hardware asset and software tracking.
* Remains abreast of changes in user and system software and hardware requirements.
* Provides first level end-user support.
* Maintains IT helpdesk ticketing system.
Additional Duties and Responsibilities
* Supports and adheres to the matrix organization format.
* Models and reinforces safety as a top priority of the organization. Always wears a hard hat and other appropriate personal protective equipment in the field.
* Meets schedules and deadlines, adheres to policies and procedures, and maintains a good attendance/tardiness record.
* Ensures client satisfaction, both internally and externally, through positive, pleasant, professional, and efficient handling of issues.
* Exercises good interpersonal skills by gladly assisting others to accomplish work of the organization, even if it is outside the scope of regular duties.
* Performs other duties as assigned by the Supervisor.
Knowledge, Skills, and Abilities
* Reads, analyzes, and interprets documents such as safety rules, operating and maintenance instructions and procedure manuals.
* Writes routine reports and correspondence.
* Speaks effectively before groups of customers or employees of organization.
* Defines problems, collects data, establishes facts, and draws valid conclusions.
* Calculates figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
* Interprets a variety of instructions furnished in written, oral, diagram or schedule form.
* Organizes and manages time, duties, and activities efficiently.
Education and Experience
Two-year degree/certificate from a college or technical school AND one to three years related experience and/or training OR equivalent combination of education and experience.
Alberici is a North American company with multiple Operating Companies:
Alberici Constructors, Inc., Alberici Constructors, LTD., Alberici Construcciones, BRC, CAS Constructors, Filanc, Flintco, Hillsdale Fabricators, Kienlen Constructors, and WWPS
#LI-Hybrid
Campus IT Support Specialist
Information technology specialist job in Saint Louis, MO
For full description, visit PDF at: ************
hralliance.
net/Apply/JobInfo.
Id=39181&location Id=12832
Information Technology
Information technology specialist job in Saint Louis, MO
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyBusiness Systems Support Specialist
Information technology specialist job in Saint Louis, MO
This role involves overseeing the configuration, implementation, and ongoing administration of the ERP platform, which is a comprehensive business management solution designed specifically for office equipment dealers and managed print services providers. The Business Systems Support Specialist will ensure the smooth operation of the system, resolve technical issues, and collaborate with various stakeholders to optimize system functionality and enhance operational efficiency.
Responsibilities:
System Administration:
Configure, install, and maintain the ERP/eAutomate software system
Monitor system performance and troubleshoot issues to ensure uninterrupted operation
Manage user accounts, security settings, and access controls
Perform system upgrades, patches, and customizations as required
Conduct regular data backups and implement disaster recovery procedures
Data Management:
Manage the integrity, accuracy, and security of data within the ERP/eAutomate system
Create and maintain databases, tables, and other data structures
Import and export data from external sources, ensuring proper formatting and validation
Develop and implement data cleansing and data validation processes
Generate reports and analyze data to identify trends, anomalies, and opportunities for improvement
User Support and Training:
Provide technical support and guidance to ERP/eAutomate system users
Troubleshoot user-reported issues and escalate complex problems when necessary
Conduct training sessions to educate users on system features, best practices, and new functionality
Create user documentation, tutorials, and knowledge base articles for self-service support
System Optimization and Enhancement:
Collaborate with cross-functional teams to identify system requirements and enhancements
Evaluate and implement system customization requests to meet specific business needs
Continuously monitor system performance and proactively identify areas for optimization
Stay up-to-date with ERP/eAutomate software updates, new features, and industry best practices
Recommend process improvements and system modifications to maximize efficiency and productivity
Vendor Management:
Work with ERP/eAutomate software vendors to obtain support, resolve issues, and receive product updates
Coordinate with vendors for system upgrades, integrations, and third-party software integrations
Maintain vendor relationships and ensure adherence to service level agreements (SLAs)
Qualifications:
Bachelors degree in Information Systems or a related field. (Experience can substitute)
Proven experience as an ERP Administrator or in a similar role
Strong technical knowledge of an ERP system and its functionalities
Proficiency in SQL, database management, and reporting tools
Familiarity with office equipment dealership or managed print services industry is preferred
Excellent problem-solving and analytical skills
Strong attention to detail and ability to work with complex data structures
Effective communication and interpersonal skills
Ability to multitask, prioritize work, and meet deadlines
Working Place: St. Louis, Missouri, United States Company : Sumner One - Oct 29th