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Data Center Controls Tech, Deployment
Amazon Web Services, Inc. 4.7
Information technology/support technician job in Herndon, VA
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!
The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.
Key job responsibilities
· Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.
· Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.
· Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations
· Manage small to medium size projects and programs.
· Perform point to point checkouts between field devices and controllers.
· Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.
· Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.
· Installation, replacement, configuration, and calibration of sensors.
· Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.
· Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements.
· Commissioning and systems level testing support.
· Create red-lined drawings and documentation of systems.
· Follow change management process to generate work requests and method of procedures.
· Participate in Factory witnessed tests at vendor's or panel builder's facility.
· Perform other tasks as assigned by manager.
· Recommend design improvements based on consultation with users and system operation.
· Perform root cause analysis during testing and commissioning.
· Ensure all personnel on site utilize proper safety methodology.
· Work on-call and a rotating schedule when required and respond to after-hours emergencies.
· Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.
· Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.
Physical Requirements:
· Walk jobsites in uneven terrain and work at heights and from ladders.
· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.
· On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
*Why AWS*
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
*Inclusive Team Culture*
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
*Mentorship and Career Growth*
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- Basic Qualifications:
- Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.
- Minimum one year of experience working with computer components and operating systems.
- Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.
PREFERRED QUALIFICATIONS- Preferred Qualifications:
- Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals.
- One-year experience working in a Data Center or mission critical environment.
- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
- International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$35k-48k yearly est. 5d ago
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In-Place Monitoring System Technician
Mantech 4.5
Information technology/support technician job in Springfield, VA
MANTECH seeks a motivated, career and customer-oriented In-Place Monitoring System (IPMS) Technician to join our team in Springfield, VA.
Responsibilities include but are not limited to:
Ensure IPMS Operational Readiness and Compliance: Guarantee the continuous staffing and efficient operation of the IPMS console, ensuring timely resolution of all signals and anomalies that meet established threat thresholds. Maintain strict compliance with national and agency-level policies, reporting, and training requirements.
Conduct Comprehensive IPMS Monitoring and Analysis: Perform daily tactical and strategic analysis using procedure guides, and execute daily, monthly, and annual operations and maintenance tasks. This includes identifying and troubleshooting system malfunctions, and reporting findings and status to customers.
Resolve IPMS Anomalies and Report System Health: Operate, maintain, and troubleshoot the garrison IPMS, coordinating the resolution of IPMS anomalies with TSCM personnel. Detail all resolved signals in monthly and quarterly reports, and report IPMS console health status when operational capability is diminished.
Advance IPMS Capabilities and Best Practices: Research and investigate new or improved industry practices and tradecraft for application to agency IPMS programs and operations. Assist in identifying and implementing best practices related to IPMS and wireless efforts.
Perform Radio Frequency (RF) Signal Analysis: Conduct RF signal of interest searches and accurately assess and locate signals discovered during surveys, system notifications, and IPMS operations.
Minimum Qualifications:
6+ years of writing and editing of technical documents.
Experience with RF theory and direction finding.
Interagency Training Center (ITC) TSCM Certification
Must complete at least 40 hours of discipline-specific development or refresher training every fiscal year. The customer will sponsor Government-offered, discipline-specific development or refresher training IAW National and DoD standards
Shall meet minimum training requirements, within one calendar year of assignment, for access to DoD networks in accordance with DoDD 8140.01, by attaining and maintaining at least baseline certification for DoD 8570.01-M Information Assurance Technician Level II (IAT2) compliance.
Desired Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related technical discipline
Credentialed graduate of an accredited federal or DoD CI training academy (ex. FBI Academy, etc.)
Clearance Requirements:
Must have a TS/SCI with the ability to pass a Poly
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
$39k-57k yearly est. 5d ago
IT Technician 16127
QED National 4.6
Information technology/support technician job in Vienna, VA
We're seeking a detail-oriented and customer-focused IT Support Technician to join our technology operations team in Vienna, VA. In this role, you'll provide Tier 1 and Tier 2 technical support, perform hardware and software diagnostics, and ensure smooth day-to-day IT operations across devices and systems.
The ideal candidate will have hands-on experience with PCs, laptops, and thin clients, as well as a strong understanding of asset management, ServiceNow (or similar ticketing systems), and user support best practices. You'll be part of a collaborative team dedicated to delivering exceptional service while maintaining accuracy and efficiency in every interaction.
Key Responsibilities:
* Provide Tier 1 and Tier 2 troubleshooting for hardware, software, and connectivity issues.
* Support PC, laptop, and thin client configuration, deployment, and maintenance.
* Accurately document issues, resolutions, and processes in ServiceNow or equivalent ticketing tools.
* Maintain and track IT assets through inventory management, scanning, updating, and reporting to ensure equipment availability and accuracy.
* Assist with employee workstation moves, including equipment setup, cable management, and teardown.
* Collaborate effectively within a team environment and work independently when required.
* Follow established procedures and contribute to improving support documentation and operational workflows.
Required Skills/Education:
* 1-3 years of experience providing IT support or Help Desk services.
* Strong diagnostic and troubleshooting skills for both hardware and software.
* Proficiency with ServiceNow or similar IT service management (ITSM) tools.
* Experience with asset management, inventory tracking, and hardware deployment.
* Excellent organizational, communication, and time-management skills.
* Ability to work independently and in team-oriented environments.
* Associate degree in Information Technology or related field preferred; equivalent work experience accepted.
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
$55k-88k yearly est. 12d ago
Information Technology
Vp 3.9
Information technology/support technician job in Dumfries, VA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$40k-86k yearly est. Auto-Apply 52d ago
Future IT Roles
Cencore 3.8
Information technology/support technician job in Columbia, MD
This posting is not for a specific current role, but to proactively identify and connect with exceptional IT talent for upcoming needs across our programs. By applying, you'll be considered for future positions matching your skills and career interests.
Potential Roles Include:
Systems Administration (Windows, Linux, Cloud, Virtualization)
Network Engineering & Administration (LAN/WAN, Firewalls, Routers, Switches)
Cybersecurity & Information Assurance (SOC Analyst, ISSO, Incident Response)
Cloud Engineering (AWS, Azure, GCP)
Help Desk / Technical Support (Tier 1-3)
DevOps & Automation (CI/CD, Scripting, Infrastructure as Code)
Database Administration (SQL, Oracle, NoSQL)
IT Project Management (Agile, PMP, ITIL)
Basic Qualifications:
* U.S. Citizenship (required for most positions)
* High School Diploma or equivalent (Associate's or Bachelor's preferred for some roles)
* Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.)
* Ability to obtain and maintain a security clearance (if not already cleared)
* Strong problem-solving, communication, and teamwork skills
Preferred Qualifications:
* Active Security Clearance (Secret, TS/SCI, or higher)
* Industry certifications: Security+, Network+, CCNA, CISSP, AWS Certified Solutions Architect, Microsoft Azure Administrator, etc.
* Experience in government or defense-related IT projects
$36k-79k yearly est. 55d ago
IT Governance SME
Dynanet Corporation
Information technology/support technician job in Washington, DC
Full-time Description
Job Title: IT Governance SME
Job Type: Full-time
Location: Hybrid, DC - Hybrid work arrangement with required onsite presence during core federal hours (Monday-Friday, 9:00 AM - 3:00 PM ET) and additional onsite coverage as mission dictates
Dynanet Corporation Overview:
Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The company's efforts helped organizations build the very fabric of connectivity that now powers our modern world. Over the last three decades, Dynanet has grown into a trusted partner for organizations looking to innovate boldly and transform seamlessly. While technology continues to evolve and unlock new opportunities, for nearly 30 years, Dynanet remains committed to delivering cutting-edge solutions that drive lasting change for its customers. Through agility, foresight, and an unwavering dedication to excellence, Dynanet continues to empower organizations to thrive in a rapidly changing digital landscape. Our story is more than just a story of technology - it's a story of vision, growth, and transformation that has shaped the past and continues to pave the way for the future.
About the Role:
The IT Governance SME is responsible for strengthening strategic IT governance and investment oversight across the customer's portfolio of technology systems (approximately 50 applications/150 systems). This role focuses on aligning technology initiatives with the customer's mission and strategic goals, optimizing compliance with system development lifecycle best practices, ensuring cost effectiveness, and implementing integrated risk management frameworks. The SME will develop and drive use of analytics to enhance decision-making and program outcomes while serving as the enterprise project management office focal point. This position requires expertise in federal IT governance frameworks, portfolio management, and enterprise architecture to support the customer Tech's transformation to a federated technology ecosystem.
Requirements
Roles & Responsibilities:
Strategic IT Governance & Investment Oversight:
Strengthen strategic IT governance frameworks that align technology initiatives with the customer's mission and federal priorities
Ensure 100% of IT investments and projects are reviewed for alignment with the customer's strategic goals
Monitor that at least 90% of projects deliver measurable outcomes within planned scope and timeline
Optimize compliance with system development lifecycle best practices across all technology initiatives
Implement integrated risk management frameworks for portfolio-wide technology investments
Support governance frameworks that drive technology delivery rather than impede progress
Enterprise Portfolio Management Office:
Serve as enterprise project management office, evaluating IT infrastructure for efficiency and rational enterprise architecture
Provide unified enterprise portfolio management approach reflecting and overseeing all projects to ensure alignment and reduce duplication
Manage portfolio of 50+ applications and 150+ systems with approximately 1-5 interfaces/integrations per system
Lead agile project planning, execution, and delivery, integrating with tools for full lifecycle visibility
Modernize enterprise performance lifecycle, risk management framework, and compliance governance support
Expand adoption of agile methodologies 100%, targeting 20% increase in sprint velocity and 15% reduction in project cycle times
Data Analytics & Decision Support:
Develop and drive use of analytics to enhance decision-making and program outcomes
Create Executive Dashboard with real-time data, trend analysis, and recommendations
Deliver real-time dashboards with 99% data accuracy to support timely and informed CIO-level decision-making
Extract and normalize data from diverse sources to build comprehensive portfolio insights
Provide data-driven insights to guide IT investment budgeting and strategic planning
Support meaningful Capital Planning and Investment Control (CPIC) process through analytics
Enterprise Architecture Management:
Lead the development, maintenance, and alignment of the agency's Enterprise Architecture (EA)
Create and update documentation across all FEAF reference models (PRM, BRM, DRM, ARM, IRM, SRM)
Ensure compliance with FEAF standards and establish performance reporting structures
Foster stakeholder engagement and provide expert guidance to support strategic planning
Maintain 80% up-to-date EA documentation with timely performance reports and actionable insights
Support informed decision-making and continuous improvement through architecture governance
FITARA & Compliance Management:
Process approximately 110+ FITARA reviews annually with peak periods of 42 requests (Jun-Aug) and off-peak of 12 requests (Oct-Dec)
Conduct FITARA reviews and provide feedback to ensure compliance with federal IT acquisition requirements
Support system registrations (approximately 19 annually) and software assessments (10+ annually)
Coordinate Analysis of Alternatives processes (3-10 annually) to support technology decision-making
Ensure compliance with federal standards including FISMA, FedRAMP, Clinger-Cohen Act, NIST Standards, and DOGE requirements
Performance Monitoring & Reporting:
Develop and maintain performance metrics and KPIs for IT portfolio management
Create dashboard reporting capabilities (3-30 reports annually) to track portfolio performance
Support Technical Board Reviews including Sprint Reviews/Demos (55+ annually), Project Initiation Reviews, and Production Readiness Reviews
Provide regular portfolio status reporting to senior leadership and stakeholders
Monitor and report on customer satisfaction improvements targeting 20% increase and 30% reduction in service request resolution times
Risk Management & Compliance:
Implement comprehensive risk management frameworks across the technology portfolio
Ensure all current systems maintain ATOs with support for new and renewing authorizations
Support system decommissions (2-4 annually) and technology lifecycle management
Maintain compliance with federal regulations while enabling smart, well-defined risk-taking
Coordinate with cybersecurity and privacy teams to ensure integrated compliance approaches
Stakeholder Engagement & Communication:
Foster stakeholder collaboration across the customer Tech teams, program offices, and external partners.
Coordinate with other HHS OCIO divisions to streamline IT services under unified governance.
Support briefings and presentations for senior leaders, working groups, and oversight bodies.
Facilitate cross-functional coordination to break down organizational silos.
Required Professional Skills:
IT Governance Expertise: Minimum 6+ years of experience in federal IT governance, portfolio management, and investment oversight
Federal Compliance: Deep knowledge of federal IT frameworks including FISMA, FedRAMP, FITARA, NIST Standards, and Clinger-Cohen Act
Portfolio Management: Experience managing large-scale IT portfolios with 50+ applications and complex system integrations
Enterprise Architecture: Proficiency in FEAF reference models and enterprise architecture documentation and maintenance
Data Analytics: Advanced skills in data analysis, dashboard development, and real-time reporting for executive decision support
FITARA Experience: Hands-on experience with FITARA review processes, compliance tracking, and federal IT acquisition requirements
Agile Methodologies: Knowledge of agile project management practices and lifecycle management tools
Risk Management: Experience implementing risk management frameworks in complex federal IT environments
Performance Measurement: Ability to develop and track KPIs, SLAs, and performance metrics for large IT portfolios
Stakeholder Management: Experience coordinating across multiple organizational divisions and external partners
Federal IT Systems: Understanding of federal system development lifecycle, ATO processes, and compliance requirements
Preferred Professional Skills:
Certifications: PMP, TOGAF, ITIL, or equivalent IT governance and architecture certifications
Federal Experience: Previous experience with the customer, HHS, or similar federal agencies managing large IT portfolios
Dashboard Development: Experience with Power BI, Tableau, or similar business intelligence and reporting tools
System Integration:?Knowledge of system-to-system integrations and technology mapping
Cloud Migration: Experience supporting cloud migration initiatives (NGSC, Azure) and hybrid infrastructure management
CPIC Process: Understanding of federal Capital Planning and Investment Control processes and OMB reporting
Advanced Analytics: Experience with advanced data analytics, predictive modeling, and trend analysis
Change Management: Knowledge of organizational change management during technology transformations
Advanced Degree: Master's degree in Information Technology, Business Administration, or related field
Dynanet Team Requirements and Expectations:
Possess Strong written and verbal communication skills.
Highly organized with an ability to prioritize, balance, and effectively advance multiple competing priorities in a high-volume, fast-paced environment.
Ability to interact in a professional and collaborative manner with fellow Dynanet Teammates and the clients, and business partners that we work with.
Ability and desire to challenge and educate yourself to support and advance IT services delivery in the Federal agencies we serve.
Excellent judgment and creative problem-solving skills.
Respond to team member and client requests via email, MS teams, or other communication means during core business hours.
Active listening skills to understand clients' needs, and collaboration skills to work with other developers and designers.
Education/Experience Requirements:
Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, Public Administration, or related field required
Experience: Minimum 8+ years of IT governance, portfolio management, or enterprise architecture experience in federal environments
Federal Experience: Minimum 4+ years of direct federal government or federal contracting experience with IT governance frameworks
Portfolio Management: Minimum 5+ years managing complex IT portfolios with multiple concurrent projects and systems
Compliance Experience: Demonstrated experience with FITARA, FISMA, and other federal IT compliance requirements
Analytics Experience: Minimum 3+ years developing dashboards, reports, and data analytics for executive decision support
Architecture Experience: Experience with enterprise architecture frameworks and documentation standards.
Employee Benefits Overview:
Industry Competitive Compensation
Medical and Dental Insurance
Paid Time Off/Holidays
401(k) Retirement Plans with Matching
Remote Work*
Paid Training
Employee Referral Program
Employee Development Program?
*Remote work flexibility available with required onsite presence during core federal hours and additional coverage as mission dictates for stakeholder coordination and governance meetings.
$40k-79k yearly est. 35d ago
IT Server Technician
Asiacom Americas Inc.
Information technology/support technician job in Sterling, VA
Job DescriptionSalary:
IT Server Technician
We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedures. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment.
Job Location: Sterling, VA
Responsibilities:
1. Provide on-site tech support to our IDC customers.
2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs.
3. Assume responsibility for on-time and efficient service.
4. Follow documented procedures for completing tasks.
5. Document and maintain complete inventory of all servers and parts.
6. Interact with outside server vendors as needed.
7. Perform other duties and special projects as needed.
Requirements:
1. 1+ year work experience in server maintenance, migrations/upgrades.
2. Solid knowledge of Linux OS & MS Office Suites.
3. Excellent time management and communication skills.
4. Well developed organizational skills.
5. Ability to work on multiple priorities and/or tasks simultaneously.
6. Proven ability to work with little or no supervision.
7. Bachelor's degree in computer science or a related field preferred.
8. Speaking Chinese Mandarin is a plus.
$38k-75k yearly est. 2d ago
Release Of Information Tech III
University of Maryland Medical Center Baltimore Washington 4.3
Information technology/support technician job in Linthicum, MD
* Under general supervision, processes necessary highly sensitive requests for Protected Health Information (PHI) relating to subpoenas, court orders, and summons and certifies information as required. Interacts daily with a variety of external requestors by providing front-line customer service to attorneys, clinicians, patients, and government agencies in person and by telephone. Oversees accounts receivable as it relates to invoicing, posting, and collections for the Release of Information division of the Health Information Management Department. This position demands an environment of exceptional confidentiality and strict adherence to and knowledge of regulatory requirements guided by state and federal laws. Also acts in the capacity of the ROI Team Leader within the department as necessary.
Company Description
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit *************
Qualifications
Education and Experience
* High school graduate or equivalent required. Graduate of an accredited Health Record Technician program with RHIT preferred.
* Minimum of three years' experience in a Health Information Management Department or other healthcare setting performing release of information duties.
* Experience with processing government regulatory, subpoenas/court orders and legal requests related to litigation cases.
* Team members performing in this role must have a minimum of 6 months experience in the department and a detailed knowledge of departmental policies, HIPAA and state laws, and other regulatory requirements.
Knowledge, Skills and Abilities
* Strong analytical and organizational skills; basic math skills; filing systems; State and Federal legal requirements for releasing health information; basic medical terminology; ability to prioritize workloads, meet deadlines and work effectively under pressure; ability to work with general supervision; excellent communication, interpersonal, customer service and problem solving skills. Must be proficient with computer skills to navigate in several different computer systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $21.5-$30.12
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
$21.5-30.1 hourly 22d ago
PMP with Experience in IT
Itnova
Information technology/support technician job in Glen Burnie, MD
Job Description
ITnova is seeking a PMP with experience in IT, with at least 6 years of experience in managing IT related projects. Must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Education Requirements:
Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline.
General Experience:
At least 6 years of experience in project management.
Specialized Experience:
At least 6 years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Duties:
Perform day-to-day management of the project, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project under assigned Task Orders.
Acts as a facilitator between a State and/or agency and IT contractor.
Responsible for ensuring that work performed under TOs is within scope, consistent with requirements, and delivered on time and on budget.
Identifies critical paths, tasks, dates, testing, and acceptance criteria. Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels).
Monitors issues and provides resolutions for up-to-date status reports.
$34k-68k yearly est. 2d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Washington, DC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-43k yearly est. 10d ago
Access Control and IT Technician
George Mason University 4.0
Information technology/support technician job in Fairfax, VA
Department: Auxiliary Services and Operations Classification: Computer Ops Tech 1 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: $65,000-70,000 - Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students, faculty, staff, and the community. Auxiliary and Business Services supports the University's overall strategic plan by providing quality goods, innovative services, and strategic business partnerships that improve value, increase student success, and enhance the University's financial condition.
About the Position:
The primary purpose of the Access Control and IT Technician is to provide maintenance to the University's CCTV equipment and access control hardware to ensure the proper operation of all components of the systems are functional (including door contacts, request to exit devices, readers, the actual lock, power supplies, encoders, network connections, and cameras). This also includes maintenance of network connectivity and software settings for all connected hardware, ensuring proper documentation of work completed and inventory used.
Responsibilities:
Repairs and installs access control, alarm, and CCTV systems
* Provides and coordinates repairs and maintenance of technical equipment;
* Troubleshoots and provides end-user technical support for access control, alarm, and CCTV systems;
* Performs timely installations of University card access, alarm, and CCTV system installations to include running, pulling, terminating, and splicing cable as well as mounting system control panels and related components both mechanical and electronic; and
* Trains peers and colleagues as directed by supervisor.
Serves as commissioning agent of large contract installs and provides oversight for contractors
* Ensures continuity and accuracy of contracted access control installs; and
* Maintains appropriate records and details of work done and time spent in the appropriate work order system;
Handles customer service issues and manages requests and inquiries for technical services
* Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy, customer service, and maintaining security;
* Reviews and maintains a working knowledge of all department policies, as well as laws and University policies pertaining to all relevant access control, alarm, and CCTV usage and installation best practices and policies;
* Follows Standard Operating Procedures and other department, University, and state policies;
* Complies with state, University, and department leave policies; and
* Demonstrates punctuality and reports on time for all work-related functions to include training, meetings, and other duties.
Plans, schedules, and prioritizes tasks and assignments
* Plans, schedules, assigns, and prioritizes projects and assignments in consultation with the Physical Security IT Manager or designee;
* Effectively communicates status of assignments to appropriate personnel, working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities;
* Instructs staff in work procedures;
* Evaluates products and services and provides recommendations on available technology to best serve the customer or department; and
* Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment.
Patches and services network connected systems; ensures continuity of service. Performs other related duties as assigned
* Maintains working relationship with University information technology personnel; and
* Provides end-user technical support to troubleshoot and rectify issues when requested.
Required Qualifications:
* High school diploma or equivalent;
* Demonstrated experience working with network connectivity issues and/or experience with installation and repair of alarm, card access, or CCTV systems;
* Knowledge of access control systems and software;
* Skill in providing effective customer service, including analysis of issues through independent judgement and decision making; ability to develop strategies to improve customer service and benefits process efficiency;
* Skill in effective and respectful verbal, written, and interpersonal communication; ability to concisely report solutions; ability to demonstrate tact and diplomacy when communicating with individuals at all levels of the organization;
* Ability to learn complex software systems;
* Ability to diagnose network connectivity issues;
* Ability to work effectively with others both in the department and to external colleagues; ability to work as a single unit and work through technical issues using best industry practices and current knowledge; and
* Ability to demonstrate significant attention to detail and perform work with a high degree of accuracy.
Preferred Qualifications:
* Bachelor's degree in related field;
* RS2, Exacq, and Assa Abloy installer certification, or ability to obtain such certifications; and
* Experience working in higher education.
Instructions to Applicants:
For full consideration, applicants must apply for Access Control and IT Technician at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: 08/22/2025
For Full Consideration, Apply by: 09/12/2025
Open Until Filled: Yes
$65k-70k yearly 60d+ ago
IT Application Support Team Lead
Medstar Shah MSO
Information technology/support technician job in Waldorf, MD
Job Description
MedStar Shah MSO is seeking an experienced IT Application Support Team Lead to oversee daily operations of our application support team, drive system reliability, and enhance user experience across our clinical and administrative applications. This role combines leadership, technical expertise, and cross-departmental collaboration to support mission-critical systems in a fast-paced healthcare environment.
Key ResponsibilitiesTeam Leadership & Oversight
Supervise day-to-day activities of the Application Support team.
Mentor, train, and provide performance feedback to staff.
Ensure timely resolution of support requests and proper documentation.
Coordinate on-call support, task prioritization, and workload distribution.
Application Lifecycle Management
Oversee configuration, maintenance, and optimization of clinical and administrative applications.
Collaborate with users, vendors, and IT leadership to analyze business needs and implement improvements.
Lead upgrades, patch management, and testing efforts.
Ensure compliance with change control processes and documentation standards.
User Engagement & Support
Act as an escalation point for complex user issues and vendor interactions.
Promote adoption of applications through communication, training, and support.
Develop training materials, guides, and SOPs for end-users and internal staff.
Compliance & Security
Ensure systems meet HIPAA, HITECH, and other regulatory requirements.
Promote cybersecurity and privacy standards across supported applications.
Participate in internal audits, risk assessments, and policy enforcement.
Project & Cross-Functional Coordination
Support IT leadership with projects such as EHR upgrades, new rollouts, and workflow redesigns.
Coordinate with clinical, administrative, and technical teams to ensure success.
Monitor and report project milestones, risks, and resource needs.
Qualifications
Required:
Bachelor's degree in Information Technology, Healthcare Informatics, or related field preferred.
Minimum 5 years of progressive application support experience, including team lead/supervisory roles.
Strong knowledge of Microsoft 365, Windows OS, and healthcare applications (EHR/EMR).
Experience managing support workflows and service ticketing systems.
Strong organizational, problem-solving, and interpersonal skills.
Preferred:
Certifications (e.g., CompTIA, Microsoft, ITIL, Epic, Cerner).
Knowledge of healthcare IT operations and clinical workflows.
Experience with change/release management and regulatory compliance.
Familiarity with MDM, imaging, and endpoint management solutions.
Physical & Work Environment Requirements
Ability to lift/move equipment up to 50 lbs.
Comfortable working in varied environments (clinical spaces, server rooms, elevated/tight areas).
Flexibility for evening/weekend work during go-lives, upgrades, or emergencies.
Why Join Us?
At MedStar Shah MSO, we value professionalism, collaboration, and integrity. As a member of our IT team, you will:
Play a key role in ensuring system reliability and user satisfaction.
Work in a collaborative environment committed to innovation and excellence.
Grow professionally through continuous learning and skill development.
$70k-99k yearly est. 9d ago
IT Systems Administrator
Arete Associates Inc. 4.5
Information technology/support technician job in Falls Church, VA
At Areté, we are on the forefront of utilizing innovative solutions, with great minds from all backgrounds, to help solve the nation's most complex security challenges. We strive for an inclusive, collaborative team environment that approaches differences as opportunities for innovation and excellence. As an employee-owned company, we foster an atmosphere that propels diverse career opportunities and professional growth.
Discover your future with us.
Areté is seeking an experienced IT Systems Administrator to work in our new Falls Church, VA facility. The candidate will report directly to the regional IT Manager and provide support for the day-to-day administrative operations of the IT department. Selected candidates will have and maintain a Top Secret security clearance with SCI access, including a CI Polygraph. The selected candidates will collaborate with other Cyber Security and IT staff members, travel occasionally, and provide some after-hours support. Candidates will also support a variety of information systems at varying levels of complexity on the classified and corporate networks. This is an exempt non-supervisory full-time position.
Primary responsibilities:
* Integrating, upgrading, and managing domain services and infrastructure systems in a Microsoft Windows Server environment.
* Configuring and administering various line of business applications, IT/Cyber Tools, and other software solutions.
* Recommending improvements to the company's IT services.
* Contributing to computer and network security using a variety of security-based products.
* Managing data backup and restoration systems for the local facility.
* Some administration and maintenance of client computers and solutions in various LAN environments.
* Providing end user support for local office
* Maintaining software licensing records and providing support to IT budget planning sessions.
* Mentoring other IT staff and leading technical projects.
* Other duties, as assigned.
We have an impressive range of benefits, programs, and perks that we offer:
Generous PTO and Leave Times
* Bereavement
* Paid Time Off (PTO)
* Paid Parental Leave
Financial Benefits
* 401K Retirement Plan Contribution
* Employee Stock Ownership Plan
* Continuing Education Funds
Health, Medical, and Wellness Benefits
* Medical Insurance
* Dental & Vision Insurance
* Life Insurance and Long-Term Disability (LTD)
* Vision Reimbursement
Qualities We Look For
* Creativity
* Integrity
* Passion
* Responsiveness
* Collaboration
Experiences and Background We Look For:
* Bachelor's Degree in an Information Technology related discipline and/or current, applicable industry-standard certifications (MCSA, CCNA, Security+, RHCSA).
* Minimum of 3 years working as a Windows System Administrator, Linux Systems Administrator, Network Administrator or similar role.
* Must have or be able to obtain a Security+CE or equivalent certification for DoD 8140/8570 IAT Level II or higher within 90 days of employment.
* Proficiency with domain services utilizing Windows Server including Active Directory, DNS, Group Policy, DFS, and DHCP.
* Advanced IT troubleshooting skills and experience.
* Strong interpersonal skills, ability to work autonomously and on a team.
* Strong written communication skills and the ability to produce technical documentation.
* Must be able to lift 25 pounds.
Nice to have:
* Active Top Secret security clearance.
* System administration of Red Hat Enterprise Linux 8 or later.
* Experience in one or more of the following: Microsoft 365, Azure or AWS Administration, SharePoint, Veeam Backup & Replication, or SCCM Configuration Manager
* Familiarity with classified information system Cyber Security tools and technologies (Nessus/ACAS, SCAP Compliance Checker, DISA STIGs).
* Experience collaborating with Cyber Security professionals.
The salary range for this role is $95,000 to $125,000; however, Arete considers several factors when extending an offer of employment, including but not limited to: the position and associated responsibilities, a candidate's work experience, education/training, and key skills.
Other Considerations
Areté is committed to the principles of equal employment opportunity and nondiscrimination, and we believe every person has the right to be treated with fairness, dignity, and equal consideration.
Areté is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
U.S. citizenship is required to meet position eligibility.
Successful passage of a criminal background screen is required to meet position eligibility.
Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Areté will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
Successful passage of a Department of Transportation (DOT) drug test is required to meet position eligibility.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our website because of your disability. To request an accommodation, please contact Areté Human Resources at ************ for assistance.
$95k-125k yearly 38d ago
IT Administrator
Advanced Technology and Research Corporation 3.8
Information technology/support technician job in Bethesda, MD
Job DescriptionIT Admin Location: Bethesda, MD Type: Full Time Min. Experience: Entry Level: Salary Range: $60,000-$75,000 USD per year Advanced Technology & Research Corporation (**************** is seeking to fill the following full-time permanent position. Based in Maryland and incorporated in 1973, ATR is an equal-opportunity engineering company with a solid reputation in various engineering disciplines for the government and Fortune 500 commercial customers.
Salary for the position is competitive according to qualifications. ATR offers an attractive comprehensive benefits package, including Medical/Dental insurances, free basic life/ADD, and long-term and short-term disability insurances, 401(k) plan, educational assistance program, and paid time off.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
PRINCIPAL DUTIES & RESPONSIBILITIES:
The successful applicant will join ATR's Engineering Services Division, working as a team member on site providing Information Technology (IT) administrative support to the Naval Surface Warfare Center, Signatures Department. Duties include, but not limited to:
Responsible for software portfolio management, inventory and acquisition. Advises Department on the impact of new policies and directives.
Assists in the management of the RDT&E applications portfolio and ensures that applications are properly registered in the Department of Navy Application and Database Management System.
Provides guidance on the acquisition of IT software/hardware/services. Ensures that IT approvals align with DoD, DON, and NAVSEA policy.
Performs other duties and responsibilities as required to fulfill job function as assigned.
EDUCATION & EXPERIENCE REQUIREMENTS:
Bachelor's Degree in Computer Technology or a closely related field preferred
1-2 years of professional IT administrative experiences are a plus
SKILLS & ABILITIES REQUIREMENTS:
Knowledge in IT systems, concepts, practices and procedures.
Knowledge in government requirements for licensing of software.
Knowledge in policies for acquisition of IT hardware, software, or services.
Ability to communicate properly at the appropriate level both orally and in writing.
Ability to establish and maintain effective working relationships with others.
OTHER REQUIREMENTS:
Candidate must be a US citizen with the ability to obtain and maintain a security clearance or favorable adjudication of a national security background investigation. Current completion of a successful background investigation is a plus.
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$60k-75k yearly 10d ago
Summer Intern, IT Operations
The Washington Post 4.6
Information technology/support technician job in Washington, DC
Join the future of news We're on a mission to deliver riveting storytelling for all of America. At The Washington Post, you'll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most.
About Our Team
The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales.
Why This Role Matters
We are seeking a ServiceNow Intern to support our ongoing efforts to improve automation, streamline service delivery, and enhance the employee experience. The intern will contribute to platform configuration, workflow design, data integrity, and documentation to help ensure that our ServiceNow ecosystem continues to evolve with the needs of a modern digital media company.
This role is ideal for someone eager to learn how enterprise systems support a complex organization and motivated by solving problems that help teams across the company work smarter.
What Motivates You
* You are curious about how large organizations use technology to improve operations and service delivery.
* You enjoy identifying workflow inefficiencies and exploring ways to automate or enhance them.
* You are excited to learn a leading enterprise platform (ServiceNow) used across industries.
* You are energized by cross-department collaboration and supporting internal stakeholders.
How You'll Support The Mission
* Assist with configuration and administration of ServiceNow modules (e.g., Incident, Request, Knowledge).
* Help build and maintain workflows, forms, and automation using no-code/low-code tools.
* Support data cleanup, reporting, dashboard creation, and quality assurance testing.
* Document processes, updates, and user guides to improve adoption and consistency.
* Collaborate with Support team members to develop solutions.
* Participate in small-scale enhancement projects, contributing to design discussions and testing.
The Skills and Experience You Bring
* A foundational understanding of IT service management concepts (ITSM) or coursework in information systems, computer science, or related fields.
* Interest in developing solutions in ServiceNow
* Interest in integrating platforms like OKTA, Jamf, Workday, etc. into ServiceNow
* Preference is given to candidates with 2+ years of experience in developing technology solutions
Interns are paid hourly and expected to work 35-40 hours per week.
Our internship program is based out of our D.C. office, so you are expected to be on-site for the summer and follow The Washington Post's in-person work policy. We do not provide housing, but can suggest options upon request. You must be enrolled in a degree-seeking program at the time of submitting this application. We encourage you to apply if you are currently a student, regardless of your background or experience with engineering and/or journalism.
Foreign nationals can apply for internships. All work samples must be submitted in English. If selected, the required documentation to verify U.S. work authorization must be provided. The Post is unable to provide visa sponsorship for internships. If you have any questions, please reach out to *****************
We will review all applications and invite a subset of applicants to the next process, which includes live coding and interviews with team leads.
Our program provides a meaningful learning experience for engineers who support The Washington Post's mission. Our interns work directly with our full-time engineers on real production features.
Additionally, you'll be invited to exclusive events like our annual intern hackathon and lunch seminars from leaders across the company.
This internship is not a guarantee of a job at The Post. We have hired from our internship classes in the past, and we hope to continue this trend in the coming years. Note our internship program is not a binding contract - you can take a full-time job elsewhere or from your (or another!) team at The Post before the internship ends.
Collaboration makes us stronger. That's why our offices are designed with open layouts, modern technology, and easy access to transportation. With certain exceptions for newsgathering and business travel, we work on-site five days a week.
Your story awaits. Apply today!
Learn more about The Post at careers.washingtonpost.com.
$37k-50k yearly est. Auto-Apply 16d ago
Release Of Information Tech III
University of Maryland Medical System 4.3
Information technology/support technician job in Linthicum, MD
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit *************
Job Description
General Summary
Under general supervision, processes necessary highly sensitive requests for Protected Health Information (PHI) relating to subpoenas, court orders, and summons and certifies information as required. Interacts daily with a variety of external requestors by providing front-line customer service to attorneys, clinicians, patients, and government agencies in person and by telephone. Oversees accounts receivable as it relates to invoicing, posting, and collections for the Release of Information division of the Health Information Management Department. This position demands an environment of exceptional confidentiality and strict adherence to and knowledge of regulatory requirements guided by state and federal laws. Also acts in the capacity of the ROI Team Leader within the department as necessary.
Qualifications
Education and Experience
High school graduate or equivalent required. Graduate of an accredited Health Record Technician program with RHIT preferred.
Minimum of three years' experience in a Health Information Management Department or other healthcare setting performing release of information duties.
Experience with processing government regulatory, subpoenas/court orders and legal requests related to litigation cases.
Team members performing in this role must have a minimum of 6 months experience in the department and a detailed knowledge of departmental policies, HIPAA and state laws, and other regulatory requirements.
Knowledge, Skills and Abilities
Strong analytical and organizational skills; basic math skills; filing systems; State and Federal legal requirements for releasing health information; basic medical terminology; ability to prioritize workloads, meet deadlines and work effectively under pressure; ability to work with general supervision; excellent communication, interpersonal, customer service and problem solving skills. Must be proficient with computer skills to navigate in several different computer systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $21.5-$30.12
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].
$21.5-30.1 hourly 22d ago
PMP with Experience in IT
Itnova
Information technology/support technician job in Glen Burnie, MD
ITnova is seeking a PMP with experience in IT, with at least 6 years of experience in managing IT related projects. Must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Education Requirements:
Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline.
General Experience:
At least 6 years of experience in project management.
Specialized Experience:
At least 6 years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Duties:
Perform day-to-day management of the project, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project under assigned Task Orders.
Acts as a facilitator between a State and/or agency and IT contractor.
Responsible for ensuring that work performed under TOs is within scope, consistent with requirements, and delivered on time and on budget.
Identifies critical paths, tasks, dates, testing, and acceptance criteria. Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels).
Monitors issues and provides resolutions for up-to-date status reports.
$34k-68k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Hyattsville, MD
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-41k yearly est. 10d ago
IT Systems Administrator
Arete Associates 4.5
Information technology/support technician job in Falls Church, VA
At Areté, we are on the forefront of utilizing innovative solutions, with great minds from all backgrounds, to help solve the nation's most complex security challenges. We strive for an inclusive, collaborative team environment that approaches differences as opportunities for innovation and excellence. As an employee-owned company, we foster an atmosphere that propels diverse career opportunities and professional growth.
Discover your future with us.
Areté is seeking an experienced IT Systems Administrator to work in our new Falls Church, VA facility. The candidate will report directly to the regional IT Manager and provide support for the day-to-day administrative operations of the IT department. Selected candidates will have and maintain a Top Secret security clearance with SCI access, including a CI Polygraph. The selected candidates will collaborate with other Cyber Security and IT staff members, travel occasionally, and provide some after-hours support. Candidates will also support a variety of information systems at varying levels of complexity on the classified and corporate networks. This is an exempt non-supervisory full-time position.
Primary responsibilities:
Integrating, upgrading, and managing domain services and infrastructure systems in a Microsoft Windows Server environment.
Configuring and administering various line of business applications, IT/Cyber Tools, and other software solutions.
Recommending improvements to the company's IT services.
Contributing to computer and network security using a variety of security-based products.
Managing data backup and restoration systems for the local facility.
Some administration and maintenance of client computers and solutions in various LAN environments.
Providing end user support for local office
Maintaining software licensing records and providing support to IT budget planning sessions.
Mentoring other IT staff and leading technical projects.
Other duties, as assigned.
We have an impressive range of benefits, programs, and perks that we offer:
Generous PTO and Leave Times
Bereavement
Paid Time Off (PTO)
Paid Parental Leave
Financial Benefits
401K Retirement Plan Contribution
Employee Stock Ownership Plan
Continuing Education Funds
Health, Medical, and Wellness Benefits
Medical Insurance
Dental & Vision Insurance
Life Insurance and Long-Term Disability (LTD)
Vision Reimbursement
Qualities We Look For
Creativity
Integrity
Passion
Responsiveness
Collaboration
Experiences and Background We Look For:
Bachelor's Degree in an Information Technology related discipline and/or current, applicable industry-standard certifications (MCSA, CCNA, Security+, RHCSA).
Minimum of 3 years working as a Windows System Administrator, Linux Systems Administrator, Network Administrator or similar role.
Must have or be able to obtain a Security+CE or equivalent certification for DoD 8140/8570 IAT Level II or higher within 90 days of employment.
Proficiency with domain services utilizing Windows Server including Active Directory, DNS, Group Policy, DFS, and DHCP.
Advanced IT troubleshooting skills and experience.
Strong interpersonal skills, ability to work autonomously and on a team.
Strong written communication skills and the ability to produce technical documentation.
Must be able to lift 25 pounds.
Nice to have:
Active Top Secret security clearance.
System administration of Red Hat Enterprise Linux 8 or later.
Experience in one or more of the following: Microsoft 365, Azure or AWS Administration, SharePoint, Veeam Backup & Replication, or SCCM Configuration Manager
Familiarity with classified information system Cyber Security tools and technologies (Nessus/ACAS, SCAP Compliance Checker, DISA STIGs).
Experience collaborating with Cyber Security professionals.
The salary range for this role is $95,000 to $125,000; however, Arete considers several factors when extending an offer of employment, including but not limited to: the position and associated responsibilities, a candidate's work experience, education/training, and key skills.
Other Considerations
Areté is committed to the principles of equal employment opportunity and nondiscrimination, and we believe every person has the right to be treated with fairness, dignity, and equal consideration.
Areté is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
U.S. citizenship is required to meet position eligibility.
Successful passage of a criminal background screen is required to meet position eligibility.
Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Areté will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
Successful passage of a Department of Transportation (DOT) drug test is required to meet position eligibility.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our website because of your disability. To request an accommodation, please contact Areté Human Resources at ************ for assistance.
$95k-125k yearly Auto-Apply 60d+ ago
IT Administrator
Advanced Technology and Research Corporation 3.8
Information technology/support technician job in Bethesda, MD
IT Admin Location: Bethesda, MD Type: Full Time Min. Experience: Entry Level: Salary Range: $60,000-$75,000 USD per year Advanced Technology & Research Corporation (**************** is seeking to fill the following full-time permanent position. Based in Maryland and incorporated in 1973, ATR is an equal-opportunity engineering company with a solid reputation in various engineering disciplines for the government and Fortune 500 commercial customers.
Salary for the position is competitive according to qualifications. ATR offers an attractive comprehensive benefits package, including Medical/Dental insurances, free basic life/ADD, and long-term and short-term disability insurances, 401(k) plan, educational assistance program, and paid time off.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
PRINCIPAL DUTIES & RESPONSIBILITIES:
The successful applicant will join ATR's Engineering Services Division, working as a team member on site providing Information Technology (IT) administrative support to the Naval Surface Warfare Center, Signatures Department. Duties include, but not limited to:
Responsible for software portfolio management, inventory and acquisition. Advises Department on the impact of new policies and directives.
Assists in the management of the RDT&E applications portfolio and ensures that applications are properly registered in the Department of Navy Application and Database Management System.
Provides guidance on the acquisition of IT software/hardware/services. Ensures that IT approvals align with DoD, DON, and NAVSEA policy.
Performs other duties and responsibilities as required to fulfill job function as assigned.
EDUCATION & EXPERIENCE REQUIREMENTS:
Bachelor's Degree in Computer Technology or a closely related field preferred
1-2 years of professional IT administrative experiences are a plus
SKILLS & ABILITIES REQUIREMENTS:
Knowledge in IT systems, concepts, practices and procedures.
Knowledge in government requirements for licensing of software.
Knowledge in policies for acquisition of IT hardware, software, or services.
Ability to communicate properly at the appropriate level both orally and in writing.
Ability to establish and maintain effective working relationships with others.
OTHER REQUIREMENTS:
Candidate must be a US citizen with the ability to obtain and maintain a security clearance or favorable adjudication of a national security background investigation. Current completion of a successful background investigation is a plus.
$60k-75k yearly Auto-Apply 39d ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in Baileys Crossroads, VA?
The average information technology/support technician in Baileys Crossroads, VA earns between $32,000 and $88,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in Baileys Crossroads, VA
$53,000
What are the biggest employers of Information Technology/Support Technicians in Baileys Crossroads, VA?
The biggest employers of Information Technology/Support Technicians in Baileys Crossroads, VA are: